Hampton Inn & Suites Gallup

Hotels
Hampton Inn
9 (175 reviews)
1460 W. Maloney Avenue , Gallup , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Under construction
Limited amenities

Categories

Cleanliness
8.25
Concerns raised about the overall cleanliness due to ongoing construction.
Service
10
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
10
The location was mentioned as perfect, indicating a strong positive sentiment.
Room Quality
8.25
Some rooms have been refurbished but overall quality is inconsistent due to ongoing renovation.
Amenities
7.75
Limited amenities available due to renovations; no pool or gym available.
Value for Money
9.25
Concerns about value given the condition of the hotel during renovations.
Food and Beverage
9.25
Breakfast was mentioned positively, though limited gluten-free options noted.
Overall Experience
9.25
Mixed experience; construction affected enjoyment but staff was great.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:42

Property Description

Luxurious Accommodations
Experience comfort and style at Hampton Inn & Suites Gallup with air-conditioned rooms and private bathrooms. Relax in your room with a flat-screen TV and unwind in the cozy seating area.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk and wake up to a delicious buffet breakfast every morning. Our attentive staff is always ready to assist you during your stay.

Ideal Location
Located in Gallup, our 3-star hotel is the perfect choice for both leisure and business travelers. Book your stay now at Hampton Inn & Suites Gallup for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUP

Location

Guest Reviews

9
Based on 175 reviews
Cleanliness: 8.25
Service: 10
Location: 10
Room Quality: 8.25
Amenities: 7.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
J
Jeremiah couple us
10
2026-08-17 via Nuitee
A
Ambrose couple us
1
Cons:

The hotel was out of water due to a water main break. They did nothing to assist us in finding another hotel when we arrived. Wound up costing us $100 more and difficult to find a room. So there

2026-07-21 via Nuitee
P
Pierrce solo_traveller us
5
2026-07-15 via Nuitee
G
Gary couple us
10
Relaxing as we traveled home.
Pros:

Front desk personnel very helpful. We travel through Galloup yearly and would stay again.

2026-07-02 via Nuitee
F
freddy extended_group at
1
Stress Stress Stress
Pros:

Die Unterkunft ist NICHT zu empfehlen.

Cons:

Personal war sehr distanziert
Ich habe 8 Zimmer gebucht und bezahlt .. mir sind aber nur 6 Zimmer bereit gestellt worden .. unverschämt .. musste 2 Zimmer zu erhöhten Preisen kaufen …aussage: klären die das mit booking.com !!!

2026-06-13 via Nuitee
Z
zolam678 Friends getaway
4
Find another place and don’t waste your money
Pros:

I read other reviews about “renovation” and mistakenly thought we would be ok here - I don’t know what got renovated. Broken face plates in multiple locations, elevator barely worked (and felt like it might break down any second), ice machines barely produced ice (had to go to multiple locations just to fill bucket), floors uneven and sloped feeling. Had ONE broken down luggage cart for entire hotel. This place is really in poor shape.

Staff were nice and seemed as dismayed by management’s lack of attention as I was.

2026-06-08 via Tripadvisor
S
Sherry couple us
7
Basic lodging , nothing special
Pros:

Room size ok

Cons:

Pillows to flat
Parking lot in bad condition

2026-05-28 via Nuitee
M
Maureen solo_traveller us
7
Pros:

The room was great. I loved the staff. They were friendly.

Cons:

The gym was closed.

2026-05-25 via Nuitee
R
Ronald couple us
7
Very nice staff
Pros:

Staff
Room was clean

Cons:

Its ok

2026-05-25 via Nuitee
B
barbara solo_traveller us
7
Pros:

Location was good.

Cons:

Pool and other areas were under construction and we were offered to get refund and go to another hotel. Too much hassle to do that. Room was ok, but hotel needs updating. Luggage cart was awful. I didn't really care to hear a cat meowing...didn't realize animals would be on our floor. With allergies to cats, I should have moved when offered...

2026-04-27 via Nuitee
K
Kathleen couple us
9
2026-04-23 via Nuitee
D
Dan couple us
7
Cons:

We had made a reservation to stay here but they had no record of it. Luckily they had a room we could rent.

2026-04-14 via Nuitee
W
WICKETT couple us
8
2026-04-07 via Nuitee
E
Edith A couple us
8
2026-03-31 via Nuitee
C
Colleen extended_group us
10
2026-03-20 via Nuitee
D
Denise family_with_children us
5
It was okay even though they were under renovation.
Pros:

Would have been location.

Cons:

They were under renovation and the amount I paid was not adequate. They should have let me know as soon as I made the reservation. Not tell until I was checking in.

2026-03-19 via Nuitee
C
Carolynn couple us
10
Pros:

Cleanliness

Cons:

Could of had more breakfast items

2026-03-16 via Nuitee
L
Lyle couple us
8
2026-03-12 via Nuitee
K
Kay couple us
10
Pros:

Both Great

2026-03-01 via Nuitee
S
shawntel family_with_children us
3
2026-01-09 via Nuitee