Mercure Sydney Parramatta

Hotels
•
Mercure
7.8 (3031 reviews)
106 Hassall Street, Rosehill , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean facilities
Outdated rooms

Categories

Cleanliness
6.28
Several reviews mention dirty rooms and unkept facilities.
Service
8.75
The staff were helpful and received positive feedback from guests.
Location
8.79
Excellent location with easy access to public transport and nearby amenities.
Room Quality
6.74
Rooms reported as outdated and in need of repair, yet some guests found comfort.
Amenities
7.27
Basic amenities reported lacking with requests for more updated laundry facilities.
Value for Money
8.23
General consensus on good value for cost despite noted shortcomings.
Food and Beverage
8.28
Positive feedback regarding breakfast and dining options.
Overall Experience
8.05
Mixed experiences with both positive and negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:47

Property Description

Luxurious Accommodation and Leisure Facilities
Mercure Hotel Parramatta offers elegantly designed rooms with high standards of furnishing, each equipped with an LCD TV. Guests can unwind in the large outdoor pool or bask in the sun on the terrace. For the sporty guests, a tennis match awaits.

Convenient Location
Situated opposite Rosehill Gardens Racecourse and a stone's throw away from one of Australia's largest shopping centers, the hotel is a haven for both leisure and business travelers. With proximity to Parramatta Westfield, Rosehill Gardens, and key city amenities, guests can easily explore the vibrant surroundings.

Business and Pleasure
Whether you're in town for business or leisure, Mercure Hotel Parramatta caters to all your needs. Take advantage of the business center, leisure facilities, and prime location for a memorable stay. Book now for an unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that the tennis court has been closed temporarily for essential repairs and maintenance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

Location

Guest Reviews

7.8
Based on 3031 reviews
Cleanliness: 6.28
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.05
O
OMER FARUK • couple • au
10
2026-06-06 • via Nuitee
S
Sevim • solo_traveller • tr
7
Pros:

Very good location

2026-06-06 • via Nuitee
E
Elise • couple • au
5
2026-06-06 • via Nuitee
D
Daya • family_with_children • au
10
2026-06-05 • via Nuitee
R
Randeep • family_with_children • au
10
2026-06-05 • via Nuitee
N
Nadeem • solo_traveller • au
7
2026-06-05 • via Nuitee
T
Tracy • solo_traveller • au
9
2026-06-05 • via Nuitee
M
Michael • couple • au
8
2026-06-04 • via Nuitee
S
sally • extended_group • au
8
2026-06-04 • via Nuitee
P
Patel • couple • au
5
Pros:

The property was good.

Cons:

They don’t refill the essentials.

2026-06-02 • via Nuitee
S
Sara • family_with_children • au
10
My stay was pleasant and the staff were accommodating and nice.
Pros:

The property was nice

Cons:

I had trouble with parking as my car was above 2.1 and they helped still.

2026-06-01 • via Nuitee
J
Jayd • family_with_children • au
5
Pretty disappointed
Pros:

It was central to everything we needed

Cons:

The chemical smell as soon as you walked into the lobby was powerful and got an immediate headache. The room needs a good vacuum with the build up of dust on the edges of the carpet set my asthma off. The soap and shampoo where empty in the shower, the lovely lady at the front says - you should have called reception, well no the cleaners should have checked as they should during every clean

2026-06-01 • via Nuitee
A
Anthony • extended_group • au
6
Pros:

Check in and Staff were great , easy parking

Cons:

Booked a King room and only recieved a room with two double beds

2026-06-01 • via Nuitee
J
Jagpreet • family_with_children • in
9
2026-06-01 • via Nuitee
K
Ki Sheok • solo_traveller • au
10
2026-06-01 • via Nuitee
K
Ki Sheok • solo_traveller • au
10
2026-06-01 • via Nuitee
F
Farrah-Yasmin • family_with_children • au
9
2026-05-31 • via Nuitee
T
terry • couple • au
9
Always happy when met by Asina she is just lovely and friendly
Pros:

Stay there most times for either leisure or work

Cons:

Like most hotels you cannot control the slamming of doors of guests

2026-05-31 • via Nuitee
A
Aziz • couple • au
10
It was good
Pros:

Good

Cons:

Yes

2026-05-31 • via Nuitee
T
Tim • couple • au
4
Cons:

Shower - water would pool in tray and not run out

2026-05-30 • via Nuitee