Mercure Sydney Parramatta

Hotels
•
Mercure
7.8 (2767 reviews)
106 Hassall Street, Rosehill , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean facilities
Outdated rooms

Categories

Cleanliness
6.28
Several reviews mention dirty rooms and unkept facilities.
Service
8.75
The staff were helpful and received positive feedback from guests.
Location
8.79
Excellent location with easy access to public transport and nearby amenities.
Room Quality
6.74
Rooms reported as outdated and in need of repair, yet some guests found comfort.
Amenities
7.27
Basic amenities reported lacking with requests for more updated laundry facilities.
Value for Money
8.23
General consensus on good value for cost despite noted shortcomings.
Food and Beverage
8.28
Positive feedback regarding breakfast and dining options.
Overall Experience
8.05
Mixed experiences with both positive and negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:47

Property Description

Luxurious Accommodation and Leisure Facilities
Mercure Hotel Parramatta offers elegantly designed rooms with high standards of furnishing, each equipped with an LCD TV. Guests can unwind in the large outdoor pool or bask in the sun on the terrace. For the sporty guests, a tennis match awaits.

Convenient Location
Situated opposite Rosehill Gardens Racecourse and a stone's throw away from one of Australia's largest shopping centers, the hotel is a haven for both leisure and business travelers. With proximity to Parramatta Westfield, Rosehill Gardens, and key city amenities, guests can easily explore the vibrant surroundings.

Business and Pleasure
Whether you're in town for business or leisure, Mercure Hotel Parramatta caters to all your needs. Take advantage of the business center, leisure facilities, and prime location for a memorable stay. Book now for an unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

Location

Guest Reviews

7.8
Based on 2767 reviews
Cleanliness: 6.28
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.05
M
Melanie • extended_group • au
9
2026-02-14 • via Nuitee
S
steve • family_with_children • au
10
Perfect
Pros:

Sorry we didn't have Breakfast

Cons:

Nothing at all

2026-02-14 • via Nuitee
S
Sandra • extended_group • au
8
Booked for a concert at Accor stadium- staff and facilities and activities relating to the concert were amazing.
Pros:

Location and super friendly staff.
Breakfast was gorgeous!!

Cons:

Room booked for 4, towels for 2. Broken bed, massive cracks in sink x 2. Cold water tap would not turn off. You would think i was relating to a 2 star hotel.

2026-02-14 • via Nuitee
N
Northey • couple • au
8
2026-02-13 • via Nuitee
E
Eileen • solo_traveller • au
6
2026-02-13 • via Nuitee
L
Lauren • extended_group • au
9
2026-02-12 • via Nuitee
T
Tayl • couple • au
7
Pros:

Room was very big and very tidy with a full length mirror.

Cons:

The included breakfast was very basic, with minimal selection and a small dining area. It felt cluttered and jammed with people. Staff were amazing and smiley

2026-02-12 • via Nuitee
T
Timmy • family_with_children • au
10
2026-02-11 • via Nuitee
H
HAYDER • couple • au
10
Cool
Pros:

Very cool

Cons:

Everything

2026-02-11 • via Nuitee
C
Carmen • family_with_children • au
8
2026-02-10 • via Nuitee
S
Subindra (Subin) • family_with_children • au
3
2026-02-10 • via Nuitee
H
hasan • couple • au
5
2026-02-10 • via Nuitee
F
Fiona • couple • au
9
Pros:

Size of the rooms

2026-02-09 • via Nuitee
N
Nicole • couple • nz
7
Pros:

We stayed at this hotel.

2026-02-09 • via Nuitee
K
Kristina • family_with_children • au
7
2026-02-08 • via Nuitee
F
Fulisia • family_with_children • au
6
Pros:

Great location

Cons:

It wasn’t clean

2026-02-08 • via Nuitee
J
Jade • family_with_children • au
8
Ok but need some work
Pros:

Close to places to eat

Cons:

We only had 4 pillows and 2 towels for 4 people when asked for more told they were fully booked so could only get 3 more pillows and that was it. Also the toilet also struggled to flush toilet paper

2026-02-08 • via Nuitee
M
Md Shoriful • family_with_children • au
8
Overall good from my opinion due to great location and value for money
Pros:

Great location, lots of restaurants and shopping mall nearby

Cons:

Shower and toilets need to be more clean. Rooms can be more clean.

2026-02-08 • via Nuitee
G
Gibbin • extended_group • au
5
Ok , not worth the price
Pros:

Pool and buffet breakfast 😋

Cons:

Mattresses were old with toppers, not comfortable

2026-02-08 • via Nuitee
S
Samantha • family_with_children • au
10
Pros:

Large, clean quiet rooms. Staff were friendly and attentive. Close to shops and not far from Parramatta CBD

2026-02-08 • via Nuitee