ALEGRIA El Mar & Spa 4 SUP

Hotels
•
Alegria Hotels
7.1 (1435 reviews)
Avinguda del Mar, 2 , Santa Susanna , es
+34 937 67 86 12

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Excellent service
Comfortable rooms
Cons:
Cleanliness issues
Limited food variety
Require renovations

Categories

Cleanliness
5.9
Several reviews noted issues with cleanliness, including ants in the bed and odors in the bathroom.
Service
7.9
Most feedback highlighted excellent service, particularly from night staff.
Location
8.4
Guests appreciated the location near the train station and beach.
Room Quality
6.9
While some rooms were described positively, others mentioned issues with mattresses and noise.
Amenities
7.4
Amenities received positive notes for the pool and buffet, but some areas require updating.
Value for Money
6.9
Overall value was found acceptable compared to the price, but some amenities were underwhelming.
Food and Beverage
6.4
Food variety was criticized with some reviews noting disappointment in quality.
Overall Experience
7
Mixed overall experience with positive mentions of aspects but also significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:52

Property Description

Luxurious Amenities
Hotel Mercury by ALEGRIA boasts a garden, terrace, and a restaurant with a bar. Guests can enjoy room service, free WiFi, an outdoor swimming pool, and a 24-hour front desk.

Family-Friendly Atmosphere
Families love our 4-star hotel as it offers a kids' club for younger guests and entertainment staff to keep everyone entertained throughout their stay.

Convenient Location
Situated in Santa Susanna, guests are just a stone's throw away from beautiful beaches such as Santa Susanna Beaches and Llevant Beach. The hotel is also located near Platja de les Caletes and only 38 km away from Girona-Costa Brava Airport.

Ready to experience the luxury and convenience of Hotel Mercury? Book now and make unforgettable memories!

Important information:

ALEGRIA El Mar features a garden, terrace, restaurant, and bar in Santa Susanna. This superior 4-star hotel offers air-conditioned rooms with private bathrooms and free WiFi. It has an outdoor swimming pool and entertainment staff.

For the 2026 season, the hotel will be completely renovated and will offer new facilities including a spa and massage area, outdoor paid parking, a bike station, a kids’ club, and activities for the whole family.

All rooms at the hotel include a desk and a flat-screen TV. The reception staff speak both English and Spanish and are always ready to help.

Platja de les Caletes Beach is a 6-minute walk from the property, and Water World is 16 km away. The nearest airport (Girona – Costa Brava Airport) is 38 km from the accommodation.

Please note that pets under 8 kg are allowed under request.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

7.1
Based on 1435 reviews
Cleanliness: 5.9
Service: 7.9
Location: 8.4
Room Quality: 6.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 7
J
JoserraIPGI • solo_traveller • es
9
Excelente hotel en Santa Susanna
Pros:

1. La amabilidad del personal, sobre todo, del comedor. 2. La comida, variada y rica. 3. Las instalaciones, en general: habitación, edificio moderno y funcional

Cons:

1. Los canales de la tv son pobres. Debería tener acceso, por ejemplo, a tu Netflix particular u otros servicios de stream. 2. En la piscina hay pocas duchas y están infestadas de abejas

2026-08-08 • via Nuitee
L
Lopez chacon • solo_traveller • es
9
Pros:

La habitación

Cons:

Tenía un olor caracteristico

2026-08-08 • via Nuitee
M
Marieke • extended_group • nl
8
Pros:

Nette kamers, fijn dat handdoekje leggen niet geaccepteerd werd. Ruim ontbijtbuffet. Goede service

Cons:

Drukte en lawaa

2026-08-08 • via Nuitee
M
Montserrat • extended_group • es
9
excelente
Pros:

todo perfecto muy limpio

Cons:

nada

2026-08-08 • via Nuitee
S
Samir • extended_group • fr
6
2026-08-08 • via Nuitee
S
Sidra • solo_traveller • gb
8
2026-08-08 • via Nuitee
H
Hernández Astudillo • family_with_children • es
8
2026-08-07 • via Nuitee
M
Michal • extended_group • sk
6
Pros:

Blízko pláže - vhodne pre dospelých. Hlboká voda 50 m od brehu. Výborná strava bez nápojov. Môžete si zameniť večeru s obedom pri polpenzii.

2026-08-07 • via Nuitee
D
Delphine • family_with_children • fr
8
Très bon endroit pour être dépaysé et détendu
Pros:

J’ai apprécié de n’avoir rien à faire et de pouvoir me détendre complètement. Nous avions la pension complète , c’était super
Les repas étaient bons.
La sympathie du personnel très appréciable !

Cons:

Devoir payer le parking de l hôtel , et l’eau à table .
De ne pas avoir d étendoir pour sécher les serviettes de piscine sur le balcon.

2026-08-07 • via Nuitee
R
Ruth • family_with_children • gb
10
A fabulous break with my teenage children
Pros:

It was very clean and great facilities

Cons:

Nothing

2026-08-07 • via Nuitee
U
Ulrika • extended_group • se
8
2026-08-07 • via Nuitee
F
Fouad • family_with_children • dz
8
2026-08-07 • via Nuitee
G
Grzegorz • solo_traveller • pl
10
Pros:

Miła obsługa bardzo dobre różnorodne jedzenie (opcja HB), czysty basen dużo leżaków,blisko do metra blisko do plaży.

Cons:

Wszystko super

2026-08-07 • via Nuitee
O
Oleksandra • family_with_children • ua
10
2026-08-07 • via Nuitee
J
Jamila • couple • fr
10
2026-08-06 • via Nuitee
N
Nadia • family_with_children • fr
1
Je ne recommande absolument pas cet hôtel il n’est pas digne d un 4 étoiles , propreté de l’hôtel et buffet
Pros:

Pas grand chose à retenir de bon
Nous nous sommes fié aux commentaires et à la note mais alors grosse déception

Cons:

Ménage non fait durant 2 jours il a fallu réclamer
Piscine pas propre, les gens y entraient sans pouvoir passer leur pied dans l’eau autrement dit toute la saleté se retrouvait dans la piscine
Une seule douche au niveau de la piscine et elle est cassée pour tout l’hôtel
Buffet la catastrophe franchement c’est la première fois que je vois ça , même repas tous les soirs pizza frites pâtes , pas de diversification très limite et pas bon

2026-08-06 • via Nuitee
S
Sandra • extended_group • fr
7
Séjour très agréable et confortable
Pros:

La propreté ,le confort et l équipement des chambres
L amabilité du personnel

Cons:

Les toilettes communs souvent sales
Et l éloignement de hotel sur la promenade par rapport aux restaurants et boutiques

2026-08-06 • via Nuitee
J
Josep • solo_traveller • ad
9
Pros:

Bona relació qualitat preu. El personal molt agradable. Bufet complert.

2026-08-06 • via Nuitee
S
Satterthwaite • couple • fr
10
Great Hotel
Pros:

Got to be the only Hotel that you don’t have to fight with you know who every morning for a sun Lounger around the pool . Great room with a great vue ! Thank you !

2026-08-05 • via Nuitee
C
Colette • family_with_children • gb
10
2026-08-05 • via Nuitee