ALEGRIA El Mar 4 SUP

Hotels
7.1 (923 reviews)
Avinguda del Mar, 2 , Santa Susanna , es

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Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Entertainment staff
Front desk (limited hours)
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Review Highlights

Pros:
Good location
Excellent service
Comfortable rooms
Cons:
Cleanliness issues
Limited food variety
Require renovations

Categories

Cleanliness
5.9
Several reviews noted issues with cleanliness, including ants in the bed and odors in the bathroom.
Service
7.9
Most feedback highlighted excellent service, particularly from night staff.
Location
8.4
Guests appreciated the location near the train station and beach.
Room Quality
6.9
While some rooms were described positively, others mentioned issues with mattresses and noise.
Amenities
7.4
Amenities received positive notes for the pool and buffet, but some areas require updating.
Value for Money
6.9
Overall value was found acceptable compared to the price, but some amenities were underwhelming.
Food and Beverage
6.4
Food variety was criticized with some reviews noting disappointment in quality.
Overall Experience
7
Mixed overall experience with positive mentions of aspects but also significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:52

Property Description

Luxurious Amenities
Hotel Mercury by ALEGRIA boasts a garden, terrace, and a restaurant with a bar. Guests can enjoy room service, free WiFi, an outdoor swimming pool, and a 24-hour front desk.

Family-Friendly Atmosphere
Families love our 4-star hotel as it offers a kids' club for younger guests and entertainment staff to keep everyone entertained throughout their stay.

Convenient Location
Situated in Santa Susanna, guests are just a stone's throw away from beautiful beaches such as Santa Susanna Beaches and Llevant Beach. The hotel is also located near Platja de les Caletes and only 38 km away from Girona-Costa Brava Airport.

Ready to experience the luxury and convenience of Hotel Mercury? Book now and make unforgettable memories!

Important information:

ALEGRIA El Mar features a garden, terrace, restaurant, and bar in Santa Susanna. This superior 4-star hotel offers air-conditioned rooms with private bathrooms and free WiFi. It has an outdoor swimming pool and entertainment staff.

For the 2026 season, the hotel will be completely renovated and will offer new facilities including a spa and massage area, outdoor paid parking, a bike station, a kids’ club, and activities for the whole family.

All rooms at the hotel include a desk and a flat-screen TV. The reception staff speak both English and Spanish and are always ready to help.

Platja de les Caletes Beach is a 6-minute walk from the property, and Water World is 9.9 mi away. The nearest airport (Girona – Costa Brava Airport) is 24 mi from the accommodations.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

7.1
Based on 923 reviews
Cleanliness: 5.9
Service: 7.9
Location: 8.4
Room Quality: 6.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 7
R
Rafael • couple • es
10
2026-01-19 • via Nuitee
M
Melissa • couple • be
4
Teleurstellend!
Pros:

Het eten was dik in orde.
Het zwembad ook.

Cons:

De kamer was niet in orde.
De badkamer liet de wensen over qua hygiëne
Elke dag moesten we meerdere keren naar de balie voor de kaart opnieuw te laten activeren heel vermoeiend.
Personeel aan de balie heel onvriendelijk, elke keer een ander verhaal. We hadden geen mini bar op de kamer pas na 3 dagen in orde gemaakt omdat ik met de manager heb gesproken , ik was heel kwaad.

2026-01-19 • via Nuitee
N
Natalia • couple • es
10
Magia pura y hotel alegria dice todo,pura Alegria!
Pros:

Para nosotros fue todo perfecto,un 10 en todo!

Cons:

Estaba todo muy bien,sois unos craques!

2026-01-19 • via Nuitee
A
Amparo • solo_traveller • fr
9
Séjour très agréable
Pros:

Bien

Cons:

Tout peut être milloré mais c'est déjà tres correct

2026-01-19 • via Nuitee
L
Lidia • extended_group • es
7
Estancia bien, servicio comedor muy bueno.
Pros:

Muy bueno.

Cons:

Fallos de las llaves electrónicas.

2026-01-19 • via Nuitee
M
manuela • extended_group • es
10
2026-01-19 • via Nuitee
C
Carlos • family_with_children • es
10
Hay que ir para vivirlo y explicarlo
Pros:

Increíble el trato del personal, una comida excelente un hotel amplio y un gerente profesional y con un trato especial ...

2026-01-19 • via Nuitee
M
Montserrat • family_with_children • es
7
Estancia tranquila y agradable
Pros:

La habitación preciosa

Cons:

La limpieza podia estar mejor mucho descontrol,y tambien los usuarios desaprovechando mucho la comida llenando platos y despues dejandolos llenos,es una pena,por lo menos se podrian poner letreros de aviso para que no se desperdicie

2026-01-19 • via Nuitee
N
Naouel • couple • fr
9
Super séjours
Pros:

Le personnel très professionnel accueillant à l’écoute. Que ce soit au bar à la réception ou les femmes de chambre. Le petit déjeuné excellent il y en avait pour tout les goûts

Cons:

Ce qui nous a un peu déplu c’est l’état de la chambre le pommeau de douche abîme des bêtes dans la salle de bain et le fait qu’on est du payer en plus pour avoir une place de parking à l’hôtel d’à côté

2026-01-19 • via Nuitee
L
lucette de santi • extended_group • fr
8
2026-01-19 • via Nuitee
K
Kristine • family_with_children • es
8
2026-01-19 • via Nuitee
A
Alain • couple • fr
7
Chambre acceptable pour 1 nuit mais pas plus. Rien à redire pour le reste de l'hôtel.
Pros:

Emplacement.
Tarif attractif.

Cons:

La chambre (451) nécessite quelques petits travaux:
- porte de la sdb qui ne ferme pas
- sols à refaire
- chasse du WC déféctueuse

2026-01-19 • via Nuitee
Y
Ysamaris • extended_group • es
8
Buena.
Pros:

Bastante cómodo , cerca y de más ., la comida excelente , personal de trabajo muy amables.

Cons:

Que no tiene parqueo para sus visitantes

2026-01-19 • via Nuitee
K
Krizzel Anne • family_with_children • es
7
2026-01-19 • via Nuitee
J
Jochem • solo_traveller • nl
5
2026-01-19 • via Nuitee
A
Alexandra • family_with_children • es
8
2026-01-19 • via Nuitee
M
Mathis • couple • fr
8
2026-01-19 • via Nuitee
A
Andres • extended_group • es
8
2026-01-19 • via Nuitee
M
Maria Juana • extended_group • es
8
Pros:

Todo

2026-01-19 • via Nuitee
M
María Camila • solo_traveller • es
10
2026-01-19 • via Nuitee