ALEGRIA El Mar & Spa 4 SUP

Hotels
•
Alegria Hotels
7.1 (960 reviews)
Avinguda del Mar, 2 , Santa Susanna , es

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Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Entertainment staff
Front desk (limited hours)
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Review Highlights

Pros:
Good location
Excellent service
Comfortable rooms
Cons:
Cleanliness issues
Limited food variety
Require renovations

Categories

Cleanliness
5.9
Several reviews noted issues with cleanliness, including ants in the bed and odors in the bathroom.
Service
7.9
Most feedback highlighted excellent service, particularly from night staff.
Location
8.4
Guests appreciated the location near the train station and beach.
Room Quality
6.9
While some rooms were described positively, others mentioned issues with mattresses and noise.
Amenities
7.4
Amenities received positive notes for the pool and buffet, but some areas require updating.
Value for Money
6.9
Overall value was found acceptable compared to the price, but some amenities were underwhelming.
Food and Beverage
6.4
Food variety was criticized with some reviews noting disappointment in quality.
Overall Experience
7
Mixed overall experience with positive mentions of aspects but also significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:52

Property Description

Luxurious Amenities
Hotel Mercury by ALEGRIA boasts a garden, terrace, and a restaurant with a bar. Guests can enjoy room service, free WiFi, an outdoor swimming pool, and a 24-hour front desk.

Family-Friendly Atmosphere
Families love our 4-star hotel as it offers a kids' club for younger guests and entertainment staff to keep everyone entertained throughout their stay.

Convenient Location
Situated in Santa Susanna, guests are just a stone's throw away from beautiful beaches such as Santa Susanna Beaches and Llevant Beach. The hotel is also located near Platja de les Caletes and only 38 km away from Girona-Costa Brava Airport.

Ready to experience the luxury and convenience of Hotel Mercury? Book now and make unforgettable memories!

Important information:

ALEGRIA El Mar features a garden, terrace, restaurant, and bar in Santa Susanna. This superior 4-star hotel offers air-conditioned rooms with private bathrooms and free WiFi. It has an outdoor swimming pool and entertainment staff.

For the 2026 season, the hotel will be completely renovated and will offer new facilities including a spa and massage area, outdoor paid parking, a bike station, a kids’ club, and activities for the whole family.

All rooms at the hotel include a desk and a flat-screen TV. The reception staff speak both English and Spanish and are always ready to help.

Platja de les Caletes Beach is a 6-minute walk from the property, and Water World is 16 km away. The nearest airport (Girona – Costa Brava Airport) is 38 km from the accommodation.

Please note that pets under 8 kg are allowed under request.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

7.1
Based on 960 reviews
Cleanliness: 5.9
Service: 7.9
Location: 8.4
Room Quality: 6.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 7
A
Ali • solo_traveller • fr
9
2026-05-16 • via Nuitee
M
maria jose • solo_traveller • es
8
2026-05-16 • via Nuitee
Y
Yoann • family_with_children • fr
4
Experience tres moyenne
Pros:

Chambres rénovées et propre.
Nous avons été upgradé dans une suite tres confortable mais les remontées d egouts etaient insuportables!.
Personnel plutot attentionné

Cons:

Parties communes plutot vieillotes, petit dej tres limité.. café et jus horribles!
Les repas du midi et soir sont franchement pas bons… 2 ou 3 salades, 1 poisson congelé et une viande, pizza tres bonne.. et a part les fruits les desserts sucrés sont franchement pas bons.
Nous avions pris la pension complete pour 2 jours mais n y avons mangé qu une seule fois le midi et le soir

2026-05-16 • via Nuitee
J
julien • family_with_children • fr
9
Bien
Pros:

Le calme

Cons:

Déçu du peu de choix au restaurant le soir

2026-05-16 • via Nuitee
G
grondin • solo_traveller • re
8
2026-05-16 • via Nuitee
M
Maria • extended_group • es
8
Pros:

Las instalaciones y sobre todo la habitación

Cons:

La comida

2026-05-16 • via Nuitee
Y
yohan • solo_traveller • fr
5
Pros:

la chambre meme si problème de finitions

Cons:

hotel spa sans spa il faut aller a l hôtel d a coté car travaux fallait prévenir a la réservation jouer la transparence bruit de travaux pendant petit déjeuner

2026-05-16 • via Nuitee
F
Fanny • couple • fr
9
Top !
Pros:

Proximité avec les lieux extérieur, rapidité du personnel , propreté , lieu neuf (rénove)

2026-05-16 • via Nuitee
L
Lilia • extended_group • fr
10
2026-05-16 • via Nuitee
L
Leiti Gd • solo_traveller • fr
10
Pros:

Hôtel rénové, très beau
Décoré avec beaucoup de goût.
La suite du dernier étage est très agréable.coin repos confortable.
Café, thé.
Terrasse avec canapé.
Magnifique.
Une très bonne adresse.

2026-05-15 • via Nuitee
R
Rachid • couple • ch
10
Pros:

Le personnel, l’hôtel en général + la proximité avec la plage

2026-05-15 • via Nuitee
A
Adriana • couple • nl
10
2026-05-15 • via Nuitee
R
Rodríguez Salgado • solo_traveller • es
10
Pros:

La comida me gustó mucho. Las habitaciones rambien estaban muy bien y el personal es muy simpático.

2026-05-15 • via Nuitee
L
Lulita • solo_traveller • es
8
Pros:

La ubicación

2026-05-14 • via Nuitee
T
Thierry • couple • fr
8
Bon séjour dans cet hôtel partiellement rénovée (chambre et non 100 % comme les commentaires des personnes invitées à la
Pros:

Chambre rénovée buffet correct vue mer emplacement

Cons:

Café soluble le matin dans les machines
Pas de rangement pour les vêtements dans la chambre
Nous avons dû partir un jour plus tôt pour des raisons familiales et la réception a refusé de nous rembourser une journée de parking

2026-05-14 • via Nuitee
M
Manuel • solo_traveller • es
10
2026-05-14 • via Nuitee
L
Lynda • family_with_children • fr
9
Bon séjour
Cons:

Très bien ,on a passé uns nuit formidable

2026-05-13 • via Nuitee
N
Noralyn • couple • es
10
2026-05-13 • via Nuitee
M
Manel • couple • es
9
2026-05-12 • via Nuitee
C
charlotte • family_with_children • es
10
hotel totalmente reformado
Pros:

Muy cerca de la playa y en una zona tranquila, Hotel totalmente reformado, con una decoración exquisita. Habitaciones amplias y bonitas. Restaurante amplio y con mucha variedad. Volveremos sin dudarlo.

2026-05-12 • via Nuitee