Hotel Diana Roof Garden

Rooms were spotlessly clean. Staff very helpful. Hotel well placed for visiting tourist attractions

Good value hotel, clean and convenient, hotel staff friendly and helpful. Location good, excellent for trains and metro, walking distance to main tourist area and attractions. Breakfast decent, rooms are dated and air con not brilliant but overall good value for what it offers

Booked Standard Twin room.
Got a double which was 3 star at a push.
Good points:
In room safe at no extra charge.
Lovely towels
Room was small & airless with odd smell.
Slept with window open so was noisy and smelly 1st thing.
Shower room was tiny. Difficult to sit on toilet without banging knees on bidet or shoulder on sink. If washing your feet in the bidet whilst you are on toilet floats your boat you are in for a treat.
1st night, shower was scorching hot.
Breakfast was okay but busy.

Hotel is very nice , our room was really modern but we swapped to floor 6 asthe internet wasn't working, the room on floor 6 was dated and had a strange smell , we went back down to our original room , the Internet was fixed the next day but the Internet itself was very poor, you certainly xould not work deom rhis hotel, the staff were friendly and approachable, the breakfast staff were quite lovely breakfast was lovely and a great variety but the evening restaurant menu was bland and not exciting at all ? The hotel is minutes away fron the termini, transport liks were fantastic, central Rome is a 20 min stroll away,Overall it was a lovely stay

We had a three night stay booked at this hotel.
The location was good for our needs and the Metro and train station is conveniently nearby along with buses.
All the staff we met were very helpful/ friendly.
We only had cereal and toast for breakfast but there were other choices there.
The room was nice but got a bit warm overnight, I couldn’t figure out how to make it cooler.
Overall for a short stay we were pleased.

On arrival hotel looked fantastic clean and tidy, room was small and view looked onto a wall with and air con unit blowing back in and so noisy we couldnt keep our window open at night as room was so warm we had ask for a fan but room so stuffy, bathroom was smaller couldnt move in it, shower was a nightmare it was running hot and cold on and off
Asked to go to roof top garden to be told it was only for breakfast and receptions, pretty poor since we had no other views

If they say room 612 get a change

Hotel was close to lovely restaurants and easy to get to places
Walk, Bus and train links

To say this is a 4 star hotel is a stretch of the imagination!
On arrival our room which can only be described as one similar to a youth hostel or back packers hostel was tiny, you had to shimmy around the bedroom there was no room to pass each other, you had to walk sideways in the bathroom to get to the shower and your knees touched the wall when you sat on the loo! 🙈
To be fair they did move us the following morning when I asked but, it wasn’t really much better in that it was opposite the housekeeping room.
From 5.30 every morning the girls clattered their trolleys, banged them up against the wall and spoke to each other so loudly that to be honest the only thing they lacked was a drum
kit !! 🙄
The shower was an experience too whereby you had to go with either being scalded or frozen whilst the water just ran down the hose, under the shower screen and flooded the room, with a bath not being an option as the plug didn’t fit !
After walking a fair few thousand steps on our first day we got back to the hotel and needed a little sit down with a brew, only to find a bottle of bleach which had been left in a clear water bottle with no lid next to the kettle!!
Good job the kettle didn’t work as that would’ve made an interesting brew !! 🙈
The location was pretty good but that’s where it ends, not far from the train & bus station, the metro and a 10 minute walk to the coliseum etc but unfortunately, the hotel just didn’t cut it for me 🙁

Lovely hotel, well maintained, tidy, friendly staff. Two lifts to get up and down the stairs. Family room has a double bed and two twins - a bit challenging with older teenagers (lack of space) but adequate for a few days. Breakfast was a good selection of tasty food - great starter for a long day out exploring. Convenient location close to sites - all major sites except Vatican within 30 minute walk so no need for taxis. Plenty of great restaurants very close by. The best was Caffe Washington on the corner across the road. Highly recommend as a good base to explore Rome.

This hotel is a 5/10 minute walk from The Termini Station.
On entering the hotel is very clean and the staff are welcoming.
We stayed in a twin room that was very large and very ornate.
The breakfast was a mixture of continental and warm.
You have the choice to sit inside or on the rod terrace which looks out across Rome.
The hotels location for the various attractions is very good.
We walked everywhere.
I would definitely recommend this hotel.

Speedy check in.

Room was nice…we were on the 2nd floor facing front of hotel…if you are a light sleeper you would probably struggle with the noise from outside…but it’s not the hotels fault where it’s situated so I don’t hold that against them.

Breakfast was nice & we were greeted every morning from a lovely lady who took our room number & took us to a table…a few morning we sat in doors & a few mornings we sat outside…if you are here for a days I would recommend sitting outside on the terrace at least once.

Hotels location is perfect right near Termini station & a short walk to all the tourist sites & shops & restaurants all near.

All in all a nice stay & would happily return if I came back to Rome.

Only suggestion I would say is…check out is at 10am maybe move checkout to 11am as breakfast runs 7-10am it kind of overlaps & makes you rush about for the sake of an hour later which would be a nice touch for future guests.

& being a 4 star maybe have a welcome bottle of water in the rooms (first hotel I have stayed & not received this.)

Thank you for a nice stay & hopefully see you again Roma.

1 love from Manchester ❤️

Service, breakfast, location 5/5 but sadly our room let down the side. We ended up in a double (which we didn’t mind really as the bed was huge). The shower water was inconsistent, it would go scalding then freezing. There was a strange smell from the bathroom the second day. The room was really hot and we couldn’t work out the thermostat. We were also woken by the cleaners banging and talking very loudly in the cupboard next to our room. Basically I would return to this hotel BUT I will be avoiding room 627 and I advise you do too. Now I didn’t complain as all the things that bothered us happened after we’d settled in and we were only here for a short stay. I’d have definitely asked to move if it was a longer stay.

Avoid room 101 aka the shoebox….or any room that faces inwards. We arrived early and the room was ready. The common areas are pleasant and clean & staff friendly. The room we had was small and stiflingly hot (in February) the air con doesn’t work or is not enabled in winter months (?) Regardless of this, the narrow bathroom is tired and very dated. The small bed is hard & uncomfortable. The tv was problematic. The “view” is awful if inward facing to the air con units. The wardrobe had one sliding door that was like a game of Tetris trying to manipulate it. The fridge did not work unless you leave the one door key plugged in. Breakfast was a shambles. No-one to greet you or check room number. Eggs and bacon stone cold despite being on a hot plate. Pastries were fine as u surely cant go wrong heating them up in an oven. Breakfast atmosphere was tense and awkward due to over population. The orange juice seemed fresh and pleasant. Very much a cheap and not cheerful hotel for my first experience in rome. I would not recommend. I hasten to add that we changed flight and checked out one day and night early because I felt the hotel was small, cramped, poor value for money and in a not so savoury area.

Lovely clean updated hotel situated near everything you need to explore the city of Rome, breakfast was very nice and definitely something for everyone, the restaurant itself was quite small for the size of the hotel but we didn’t have to wait long as the tables were cleaned and made up again quickly.

Make sure you read the prices of the mini fridge contents which is situated on the table otherwise you may think they are free, the bar downstairs was nice and cosy and the staff here are welcoming and serve you quickly.

Make sure your door is double locked when you are in because we had a housekeeper just walk in our room without even knocking! Even though she apologised she did get an eyeful of my husband in his pants!

Other than that a nice hotel.

While planning our trip to Italy, I wasn't sure or knew anything about which decent areas to stay in Rome. Since I have a cousin who's in the travel business, I asked his advice on where to stay. He told me to stay near Via Cavour, and he also suggested this hotel. I was a bit surprised when I arrived because my cousin is highly particular with taste, style, and comfort, and although he's never stayed here, his business partner had. Well, I guess his business partner isn't picky. Rating this place was hard on Trip Advisor scale, and that's because it's a perfect balance between good and average in rating. The lobby is a bit early 90s dated, although they seem to be in the process of remodeling, so more on that later. The lobby area is also pretty small.

When we first checked-in, we were brought to a room that was tons smaller than what I saw on Trip advisor, and it smelled like stale food. I realized then that the room was above the breakfast dinning area. When the room was dank and smelly, I immediately went to the front desk and informed them that I was disappointed in the room for the price we had paid, and also that I had been recommended the stay by my cousin who owns a travel business. I was seriously considering going down the street to Genova hotel, which we had stayed at earlier in our trip, and room was much bigger and we paid less. However, the desk clerk booked us into another room, which was bigger, and also had just been remodeled. This is why I anticipate the rest of the hotel will be remodeled as well. After this our stay was pleasant for the most part, but had nothing to do with the hotel, nor the guest service staff. It was some Italian deva who apparently was staying at the hotel and decided to roam the hallways at night chatting with her friend / boyfriend, so I had to contact the front desk, who had her go back to her room.

Guest service desk staff were all pleasant at the hotel. When we first arrived, we were running late because of our train from Florence, and we had tour tickets to the Vatican, yet the staff at this hotel contacted our tour company and spoke to them, and arrange a quick taxi for us. We were so thankful for their gracious hospitality. On the other hand, the only person at the hotel who seemed too stuffy was this bartender there, who looked very Irish. Anyhow, he just seemed unpleasant and wasn't too friendly to us or other patrons.

The breakfast here isn't particularly great but think of it as better than a roadside hotel breakfast back in the states. It may be better or close to a Holiday Inn Express breakfast. The coffee is horrible from a coffee connoisseur's perspective. It's like tasteless office coffee, and it's not just at this hotel but standard throughout Italy. Same for cappuccinos with no robust flavor. But I digress. If there were a Starbucks nearby it would be a decent alternative for coffee.

Great location , nice rooms clean , very noisy but have amazing shutters to block noise and light slept like a baby .
Breakfast was very busy with a fight to get a table not a big enough breakfast space for amount of guests , but staff were very good at clearing tables and replenishing food ,
My only negative would have to be the very rude bar tender with a pony tail in his 50s , he obviously does not enjoy his job and made us feel very unwelcome

Beautiful hotel. We had a wonderful 5 night stay in January. The staff were very friendly and helpful. Our room was beautiful and very clean with a balcony and a nice city street outlook. Extremely convenient location for sightseeing and just a short walk from the train station

Visited in January for a city break to the eternal city. First of all the location is fantastic, approx. 20 min walk to Trevi fountain and approx. 25 min to the colosseum and 5 min walk from the train station.

The staff are really friendly and helpful with queries including booking direct taxis. The hotel itself on first impressions is quite modern, unfortunately as you go up to the floors rooms it does get a bit dated. They are renovating so give it time and will all look modern.

The actual rooms are spacious and were always clean, the only let down was there was no view from the windows and early in mornings a slight smell of drainage when opening the windows.

Overall if you're looking for a semi decent, really well located hotel then this is for you!