Best Western Plus Atrium Inn

Hotels
•
Best Western Plus
8.6 (402 reviews)
17401 Interstate 35 North , Schertz , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Nice amenities
Clean pool area
Cons:
Dirty room
Rude staff
Noisy location

Categories

Cleanliness
7.85
Several reviews mention dirtiness and odor in rooms, indicating an area needing improvement.
Service
8.85
Staff received mixed feedback; however, overall service was deemed standard for a hotel of this tier.
Location
7.85
Location is convenient but some reviews indicate noise issues due to proximity to the highway.
Room Quality
8.35
Rooms are described positively in several reviews, though there are mentions of issues like odor.
Amenities
9.35
Amenities like the breakfast and pool received high praise across multiple reviews.
Value for Money
8.35
General sentiment suggests good value, though some negative experiences may affect perception.
Food and Beverage
9.35
The breakfast offerings were highlighted as particularly good with many positive mentions.
Overall Experience
8.85
Overall experience varies among guests, yet many report enjoyable stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:19

Property Description

Luxurious Amenities
Best Western Plus Atrium Inn in Schertz, Texas, offers an indoor pool, fitness centre, and free Wi-Fi. The rooms are equipped with a flat-screen TV, refrigerator, and coffee-making facilities for a comfortable stay.

Convenient Services
Guests can enjoy meeting facilities, dry cleaning, and a laundry centre at the hotel. Whether for business or leisure, the hotel provides all the necessary services to make your stay stress-free.

Nearby Attractions
Located just 13 miles from Schlitterbahn New Braunfels waterpark and a short drive from San Antonio International Airport, Best Western Plus Atrium Inn is the perfect choice for travelers looking to explore the area.

Book your stay at Best Western Plus Atrium Inn now for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that only registered guests of the hotel are permitted to use the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 402 reviews
Cleanliness: 7.85
Service: 8.85
Location: 7.85
Room Quality: 8.35
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 8.85
K
Kimberly • couple • us
10
2026-04-18 • via Nuitee
M
MODESTA • couple • us
10
It was very nice
Pros:

N/A

Cons:

N/A

2026-04-16 • via Nuitee
V
vernon • solo_traveller • us
9
2026-04-14 • via Nuitee
S
Stefanie • family_with_children • us
8
Terrific place -- but I recommend ladies get a second floor room.
Pros:

VERY clean rooms. The beds have what appeared to be a full bed bug-proof cover under the sheets. The room had no smell at all, the ac was cool and quiet, and the toiletries (while only big enough for one bath) smelled like bathing with oranges. It was wonderful. 😊 The staff was very friendly and welcoming -- and there was a Bible in the nightstand! The Atrium was GORGEOUS, with many flowering plants and two huge palm trees that were all the way to the ceiling. It is the prettiest pool area, and it's perfect for relaxing in the little patio area. The breakfast was delicious, the eggs were moist, and the biscuits were fluffy and not dry at all.
Very conveniently located, just about 5mins to Wal-Mart for any forgotten items, and a Domino's practically next door -- so close you can drive through the parking lots to get back to the hotel. Only about 15mins from Natural Bridge Caverns.
It's absolutely a place I recommend and will stay again -- but I'll be sure to get a second floor room next time.

Cons:

1) Every room has a sliding glass door to the parking lot. It made my daughter and I feel very unsafe. The good part is that it did have a built-in door jam. I would have preferred no door there at all. 2) The beds were VERY hard! They were so hard I kept waking up to try and get comfortable. My daughter had the same issue of difficulty sleeping because the beds were so hard.

2026-04-11 • via Nuitee
W
WILLIAM • couple • us
10
Great Room, Great Price.
Pros:

The staff was pleasant and professional, this was our third stay at this hotel and we expect to stay there again.

2026-04-09 • via Nuitee
C
Cassondra • couple • us
8
2026-04-08 • via Nuitee
S
Semersky • family_with_children • us
10
Pros:

Everything

Cons:

Pool not open later

2026-04-04 • via Nuitee
V
Vaquera • couple • us
10
2026-04-01 • via Nuitee
S
Shimaa • couple • us
10
2026-03-30 • via Nuitee
D
Danny • solo_traveller • us
10
2026-03-29 • via Nuitee
C
Cheryl • family_with_children • us
7
Pros:

The breakfast was great! The hotel is very clean!

Cons:

The pool and hot tub were taken over by a bunch of kids and no one else could use it. They were real rowdy and loud. Running down the halls screaming and making noise. It was a weekend and a holiday weekend as well so that might have been the problem!

2026-03-29 • via Nuitee
J
Jessica • family_with_children • us
9
2026-03-28 • via Nuitee
L
lupe • family_with_children • us
10
Pros:

It was beautiful. Smelled so good & gentlemen at front desk was extremely helpful.

Cons:

The unlocked entry doors both side & by pool area not very secure.

2026-03-21 • via Nuitee
M
Makenzie • couple • us
4
2026-03-18 • via Nuitee
G
Gina • family_with_children • us
10
I love staying here!
Pros:

I love staying at this hotel! I've been a loyal guest here for about 16 years. The rooms are clean, and the beds are so comfortable. A full breakfast is offered in the morning which really adds to the value of staying here.

Cons:

N/A

2026-03-16 • via Nuitee
S
Sherri • family_with_children • us
5
Pros:

Pillows

Cons:

Breakfast was horrible, raw sausage wouldn't even serve it to a dog. AC was so loud.

2026-03-08 • via Nuitee
S
Serena • solo_traveller • us
7
2026-03-08 • via Nuitee
J
Jose • couple • us
10
2026-03-04 • via Nuitee
W
Washington • family_with_children • us
10
Love it
Pros:

Very welcoming,nice people.

Cons:

Every thing was good experience

2026-03-04 • via Nuitee
I
Iris • family_with_children • us
9
2026-02-25 • via Nuitee