Best Western Plus Atrium Inn

Hotels
Best Western Plus
8.6 (457 reviews)
17401 Interstate 35 North , Schertz , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Nice amenities
Clean pool area
Cons:
Dirty room
Rude staff
Noisy location

Categories

Cleanliness
7.85
Several reviews mention dirtiness and odor in rooms, indicating an area needing improvement.
Service
8.85
Staff received mixed feedback; however, overall service was deemed standard for a hotel of this tier.
Location
7.85
Location is convenient but some reviews indicate noise issues due to proximity to the highway.
Room Quality
8.35
Rooms are described positively in several reviews, though there are mentions of issues like odor.
Amenities
9.35
Amenities like the breakfast and pool received high praise across multiple reviews.
Value for Money
8.35
General sentiment suggests good value, though some negative experiences may affect perception.
Food and Beverage
9.35
The breakfast offerings were highlighted as particularly good with many positive mentions.
Overall Experience
8.85
Overall experience varies among guests, yet many report enjoyable stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:19

Property Description

Luxurious Amenities
Best Western Plus Atrium Inn in Schertz, Texas, offers an indoor pool, fitness centre, and free Wi-Fi. The rooms are equipped with a flat-screen TV, refrigerator, and coffee-making facilities for a comfortable stay.

Convenient Services
Guests can enjoy meeting facilities, dry cleaning, and a laundry centre at the hotel. Whether for business or leisure, the hotel provides all the necessary services to make your stay stress-free.

Nearby Attractions
Located just 13 miles from Schlitterbahn New Braunfels waterpark and a short drive from San Antonio International Airport, Best Western Plus Atrium Inn is the perfect choice for travelers looking to explore the area.

Book your stay at Best Western Plus Atrium Inn now for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that only registered guests of the hotel are permitted to use the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 457 reviews
Cleanliness: 7.85
Service: 8.85
Location: 7.85
Room Quality: 8.35
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 8.85
E
EMANUEL solo_traveller us
7
2026-08-13 via Nuitee
B
Baxter family_with_children us
10
2026-08-03 via Nuitee
M
Maribel family_with_children us
9
Wonderful stay.. great price
Pros:

It was clean and pretty

Cons:

Na

2026-07-23 via Nuitee
N
Norma family_with_children us
10
2026-07-18 via Nuitee
A
Andrea couple us
10
Wonderful
Pros:

Location was good; breakfast was nice; comfortable bed/room; We arrived a day early, there were no rooms available. I would like to commend George who went above & beyond service to help us find another hotel that could accommodate us for a night, till we could check in the following day.

2026-07-16 via Nuitee
V
Vaquera couple us
10
My husband and always enjoy our stay there, very friendly and attentive staff
2026-07-14 via Nuitee
A
Andrea couple us
8
Pros:

The staff was very friendly, welcoming, and helpful.

Cons:

There was homeless people sitting around in the front of hotel

2026-07-12 via Nuitee
C
Carol solo_traveller us
9
Last minute reservation
Pros:

Room size and cleanliness
Comfortable bed and pillows

Cons:

The quality of the sheets
The traffic noise
My noisy neighbor

2026-07-07 via Nuitee
A
Amanda family_with_children us
10
Pros:

My kids loved the indoor pool. hot tub and the breakfast was great!!

2026-07-06 via Nuitee
A
Amber solo_traveller us
10
2026-07-06 via Nuitee
D
Diamond Grant 26 solo_traveller us
10
Definitely coming back to book another room
Pros:

Love the area and the room

Cons:

Everything was perfect

2026-06-26 via Nuitee
D
Diamond Grant 26 solo_traveller us
10
2026-06-25 via Nuitee
B
Briana couple us
10
We absolutely loved this location and will be booking there anytime we are in the area!
Pros:

It was clean and pleasant.

Cons:

Nothing for the price it was great!

2026-06-23 via Nuitee
T
Tessa solo_traveller us
5
Not what you think
Pros:

I liked the staff and pool

Cons:

The uncleanliness of the hotel

2026-06-22 via Nuitee
R
Robert couple us
9
2026-06-22 via Nuitee
R
Ronald couple us
10
2026-06-21 via Nuitee
A
ANNA family_with_children us
10
Where's your list of Best Western Plus locations?
Pros:

Coffe machine in lobby started stay just right! Breakfast excellent (eggs and hot sauce used delicious), Lupita (breakfast staff) gave excellent recommendation to local bbq restraunt, Harmon's bbq in Cibolo! Family well pleased, I copied potato salad recipe at home for Father's Day, and ordered a second plate to eat at the hotel that evening. Atrium very relaxing, felt like a real tropical vacation, but private too! Took pixs of floral to copy for home setting. Overall first time I stayed at a "Plus" Best Western but surely I'll be looking for another in future travels.

Cons:

Was worried about IH35 but turned out very easy to maneuver. Glad we gave it a chance.

2026-06-21 via Nuitee
R
Raul couple us
8
Pros:

Greenery

Cons:

Continental breakfast was removed prior to service being finished. Felt like staff placed no mind that we were still in area. It was not even 9 am and items were removed

2026-06-16 via Nuitee
H
Herman solo_traveller us
6
Pros:

Coffee was good, orange juice was good, biscuits were ok

Cons:

The food was to bland ,waffles were to tough, eggs didn't have no flavor

2026-06-16 via Nuitee
S
Semersky solo_traveller us
10
2026-06-10 via Nuitee