Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited bathroom amenities
Safety concerns at night

Categories

Cleanliness
8.23
Generally clean but some mentioned issues, such as bathroom amenities.
Service
9
Staff is described as very friendly and attentive.
Location
8.74
Strategic location near the train station but some concerns about safety at night.
Room Quality
8.39
Rooms are spacious and comfortable, though some areas need maintenance.
Amenities
7.72
Limited amenities noted, with some guest suggestions for improvement.
Value for Money
8.18
Good value given the location and comfort levels.
Food and Beverage
8.23
Breakfast is good, though some say it could be more varied.
Overall Experience
8.7
Positive overall experience with several highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:20

Property Description

Strategic Location
Situated steps away from Turin Porta Nuova Train Station, Best Western Crystal Palace Hotel offers convenience for travelers exploring the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms equipped with a flat-screen TV, satellite channels, and a tea/coffee maker, ensuring a relaxing stay.

Nearby Attractions
With Piazza Castello a short walk away and the Lingotto Fiere Exhibition Centre in proximity, guests can easily explore Turin's popular landmarks and events.

Book now to experience the perfect blend of convenience and comfort at Best Western Crystal Palace Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1793 reviews
Cleanliness: 8.23
Service: 9
Location: 8.74
Room Quality: 8.39
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
N
nunzio • family_with_children • it
10
Pros:

Accoglienza

Cons:

Un po' il riscaldamento la temperatura è troppo alta in camera

2026-03-06 • via Nuitee
D
Diana • solo_traveller • us
10
2026-03-05 • via Nuitee
J
John • family_with_children • us
10
2026-03-03 • via Nuitee
F
Fabia • solo_traveller • ch
8
Hotel well located two steps from the railway station. Staff kind, very nice breakfast
2026-03-02 • via Nuitee
E
ELENA • family_with_children • it
10
2026-02-28 • via Nuitee
J
James • couple • us
9
2026-02-28 • via Nuitee
D
Diego • solo_traveller • it
8
2026-02-27 • via Nuitee
O
Omar • solo_traveller • es
7
2026-02-26 • via Nuitee
V
Vincenzo • extended_group • it
9
2026-02-24 • via Nuitee
I
I.Scerri • family_with_children • mt
10
2026-02-22 • via Nuitee
R
Russo • family_with_children • it
10
Un sogno
Pros:

Gentilezza staff pulizia la posizione invidiabile e colazione meravigliosa

2026-02-22 • via Nuitee
A
Achille • solo_traveller • it
8
Pros:

Buongiorno, purtroppo non sono riuscito ad usufruire della colazione perchè per motivi di lavoro ho lasciato l'hotel prima delle ore 8.00. E la domenica è servita dalle ore 8.00. Ho preso qualcosa al bar e non mi è stato richiesto il pagamento. A questo proposito la struttura ha soddisfatto le mie aspettative, certamente, ma avrei gradito visto che non ho usufruito della colazione prevista, non pagare l'acqua che ho consumato in camera, non l'ho trovato elegante. Di solito in altre strutture una bottiglia d'acqua è di benvenuto.

2026-02-13 • via Nuitee
S
Susana • couple • es
8
REPETIRIA
Pros:

UBICACION

Cons:

OLOR A TABACO EN LA HABITACION

2026-02-12 • via Nuitee
M
Massimo • family_with_children • it
9
Pros:

Tutto

Cons:

Niente

2026-02-10 • via Nuitee
G
Gujalol • family_with_children • ge
8
2026-02-10 • via Nuitee
F
Francesco • couple • it
10
2026-02-09 • via Nuitee
L
Luca • family_with_children • it
9
Il resoconto del nostro soggiorno a Torino presso questa struttura é stato positivo. Personale cordiale, camera pulita,
Pros:

Camera, pulizia, colazione, posizione

Cons:

Camera su due livelli: al livello superiore la temperatura era esagerata perché il calore saliva tutto su. Abbiamo dovuto chiudere le mandate dei fancoil altrimenti al rientro c’era un caldo insopportabile.

2026-02-09 • via Nuitee
N
Nils • family_with_children • ch
10
Pros:

Gentillesse et efficacité du personnel

2026-01-31 • via Nuitee
L
Laetitia • family_with_children • it
8
2026-01-29 • via Nuitee
J
Juan • solo_traveller • es
9
MUY SATISFACTORIA
Pros:

Pegado a la estación de trenes en pleno centro

Cons:

Por la noche se ven algunos personajes no muy recomendables aunque no tuve ningún problema con ellos

2026-01-27 • via Nuitee