Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited bathroom amenities
Safety concerns at night

Categories

Cleanliness
8.23
Generally clean but some mentioned issues, such as bathroom amenities.
Service
9
Staff is described as very friendly and attentive.
Location
8.74
Strategic location near the train station but some concerns about safety at night.
Room Quality
8.39
Rooms are spacious and comfortable, though some areas need maintenance.
Amenities
7.72
Limited amenities noted, with some guest suggestions for improvement.
Value for Money
8.18
Good value given the location and comfort levels.
Food and Beverage
8.23
Breakfast is good, though some say it could be more varied.
Overall Experience
8.7
Positive overall experience with several highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:20

Property Description

Strategic Location
Situated steps away from Turin Porta Nuova Train Station, Best Western Crystal Palace Hotel offers convenience for travelers exploring the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms equipped with a flat-screen TV, satellite channels, and a tea/coffee maker, ensuring a relaxing stay.

Nearby Attractions
With Piazza Castello a short walk away and the Lingotto Fiere Exhibition Centre in proximity, guests can easily explore Turin's popular landmarks and events.

Book now to experience the perfect blend of convenience and comfort at Best Western Crystal Palace Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1913 reviews
Cleanliness: 8.23
Service: 9
Location: 8.74
Room Quality: 8.39
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
S
SILVIA • family_with_children • it
8
Pros:

Albergo tranquillo, in posizione molto comoda (vicino alla stazione Porta Nuova) con fermata Metro vicinissima. Pulizia, cortesia del personale, colazione ottima.

2026-06-06 • via Nuitee
A
Afonso • couple • pt
8
2026-06-06 • via Nuitee
I
Isabella • solo_traveller • it
10
Veramente piacevole
Pros:

Vicinanza alla stazione e

Cons:

La camera, la sala della colazione e il personale

2026-06-06 • via Nuitee
E
elena • family_with_children • ro
9
2026-06-03 • via Nuitee
R
Rosaria • solo_traveller • pt
9
Pros:

Ottima la posizione, la stanza molto accogliente, silenziosa nonostante l'hotel si trovi di fronte alla stazione. Anche la climatizzazione era perfetta. La stanza è dotata di bollitore con caffè e tè, una bottiglia di acqua in omaggio, accappatoio e pantofole. Il bagno presenta appendini e piani di appoggio ( cosa che io guardo sempre). Buona la colazione e la disponibilità del personale

Cons:

Io direi niente, un solo appunto mi verrebbe da dire rispetto al riordino della stanza perché ho trovato tutto spostato ma niente di grave

2026-06-03 • via Nuitee
F
FiorRiccardo • solo_traveller • it
8
2026-06-03 • via Nuitee
T
Tania Cariani • extended_group • it
8
grazie
Pros:

tutto

Cons:

niente

2026-06-03 • via Nuitee
S
Sonia • couple • it
9
Breve soggiorno senza pensieri
Pros:

Stanza accogliente, pulita, colazione a buffet con molta scelta, ma senza esagerare, personale molto attento alle intolleranze ed organizzati anche con prodotti senza glutine. Devo dire che con 10 euro non fai una colazione così in un bar.
Inoltre vista la vicinanza dell'hotel alla stazione è stato provvidenziale il piccolo parcheggio interno dell'hotel, messo a disposizione a pagamento su prenotazione ed in base alla disponibilità.

2026-06-02 • via Nuitee
A
Alessandra • solo_traveller • it
9
2026-06-02 • via Nuitee
D
DIMITRIO • family_with_children • it
10
2026-06-02 • via Nuitee
T
Tanasi • family_with_children • it
10
Posizione centrale, a 3 minuti dalla stazione porta nuova e a 15 minuti a piedi dal centro. Camera o
Pros:

Posizione centrale, camera spaziosa,nuova e pulitissima

Cons:

Nulla

2026-06-01 • via Nuitee
M
Maria • solo_traveller • au
9
2026-05-31 • via Nuitee
C
CLAIRE • solo_traveller • fr
10
Pros:

Parfait pour visiter Turin a pied

2026-05-31 • via Nuitee
O
Oscar • solo_traveller • it
10
Pros:

L' Albergo come ambiente accogliente, responsabile, pulizia ottima e colazione ottima

2026-05-29 • via Nuitee
E
Edouard • couple • fr
10
2026-05-28 • via Nuitee
M
mighali • solo_traveller • ch
8
2026-05-26 • via Nuitee
F
florence • extended_group • fr
8
Hôtel assez central pour une visite citadine
Pros:

Chambre spacieuse

Cons:

Climatiseur défectueux

2026-05-26 • via Nuitee
A
Austria • solo_traveller • us
7
Pros:

The location is great. The beds (king) are really spacious

Cons:

The bathroom comes with a jacuzzi tub. However it is pretty hard to get into the tub because it is pretty slippery. The shower head is also under an angled ceiling ... you really have the duck to get into it. It only comes with a handheld shower and i hit my head on that angle ceiling several times get the shower handle.

2026-05-25 • via Nuitee
K
Kasun • solo_traveller • nl
9
2026-05-24 • via Nuitee
C
Catia • solo_traveller • it
10
Pulito pulito
Pros:

Molto pulito,staff cordiale e disponibile,letto comodo.

Cons:

La posizione alle spalle della stazione quindi di sera bisogna fare attenzione alle persone che si incontrano

2026-05-24 • via Nuitee