Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited bathroom amenities
Safety concerns at night

Categories

Cleanliness
8.23
Generally clean but some mentioned issues, such as bathroom amenities.
Service
9
Staff is described as very friendly and attentive.
Location
8.74
Strategic location near the train station but some concerns about safety at night.
Room Quality
8.39
Rooms are spacious and comfortable, though some areas need maintenance.
Amenities
7.72
Limited amenities noted, with some guest suggestions for improvement.
Value for Money
8.18
Good value given the location and comfort levels.
Food and Beverage
8.23
Breakfast is good, though some say it could be more varied.
Overall Experience
8.7
Positive overall experience with several highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:20

Property Description

Strategic Location
Situated steps away from Turin Porta Nuova Train Station, Best Western Crystal Palace Hotel offers convenience for travelers exploring the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms equipped with a flat-screen TV, satellite channels, and a tea/coffee maker, ensuring a relaxing stay.

Nearby Attractions
With Piazza Castello a short walk away and the Lingotto Fiere Exhibition Centre in proximity, guests can easily explore Turin's popular landmarks and events.

Book now to experience the perfect blend of convenience and comfort at Best Western Crystal Palace Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1793 reviews
Cleanliness: 8.23
Service: 9
Location: 8.74
Room Quality: 8.39
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
C
chiara • solo_traveller • it
8
2026-04-18 • via Nuitee
A
Antonio • family_with_children • it
7
Pros:

La colazione era ottima e la posizione vicina alla stazione dei treni

2026-04-16 • via Nuitee
D
Dongli • couple • nz
10
屋内舒适，屋外稍微喧闹，但是不开窗还是可以的
Pros:

火车站出来过马路就到了，非常方便，去老城也是走路即可。

Cons:

房间布置很好，卫生间大

2026-04-16 • via Nuitee
A
Antonio • family_with_children • it
10
Personale Davvero Cordiale disponibile ci hanno dato la
Pros:

Ottima posizione a 5 minuti a piedi dal museo egizio

Cons:

Niente da dire tutto impeccabile

2026-04-15 • via Nuitee
C
Christophe • solo_traveller • ch
10
Ville de Turin est magnifique
Pros:

La chambre la salle de bain le confort

Cons:

Petit déjeuner très moyen, pas de jus d’orange Frais seulement des jus aromatisés , les là, pour l’instant, les produit boulangeries ne sont pas frais c’est industriel,

2026-04-14 • via Nuitee
M
Mircead67 • solo_traveller • ro
8
Un hotel cel mult de tranzit .
Pros:

Amabilitatea personalului.

Cons:

Micul dejun nediversificat și locația cam zgomotoasa . Nu e un hotel de 4* e cel mult 3* .

2026-04-14 • via Nuitee
J
Jimmer86 • family_with_children • it
8
2026-04-12 • via Nuitee
J
Jessica • couple • it
9
2026-04-11 • via Nuitee
V
Valentina • solo_traveller • it
8
2026-04-10 • via Nuitee
• couple • ch
10
2026-04-10 • via Nuitee
• couple • mt
10
2026-04-10 • via Nuitee
T
Timea • family_with_children • it
10
Ottimo albergo, sicuramente ritorneremo.
Pros:

Staff eccezionale, gentili e super disponibili a risolvere le richieste immediatamente(abbiamo richiesto adattatori per il bollitore d'acqua, ciabatte e kit per pulire le scarpe) . Camera familiare molto comoda e ben divisa in due ambienti separati.

Cons:

L'ascensore ha fatto qualche capriccio che una volta chiuse le porte si riaprivano nuovamente prima di ripartire.
Il sistema di climatizzazione ancora non era utilizzabile perché per legge regionale non può funzionare prima di metà aprile, ma faceva veramente tanto caldo.

2026-04-09 • via Nuitee
F
Fabia • solo_traveller • ch
10
Excellent. I go back regularly!
Pros:

Location is very convenient, staff efficient and very kind and helpful. Really good breakfast.

Cons:

Nothing

2026-04-09 • via Nuitee
M
Moreno • family_with_children • it
10
Struttura eccellente Torino ok
Pros:

Ottimo lo staff accoglienza eccellente

Cons:

Nulla

2026-04-08 • via Nuitee
S
Stefanel • family_with_children • fr
9
2026-04-08 • via Nuitee
D
Dupré • family_with_children • ch
9
2026-04-08 • via Nuitee
B
Beatrice • family_with_children • it
10
Ottimo super consigliato
Pros:

disponibilità pulizia cortesia personale

Cons:

Colazione

2026-04-07 • via Nuitee
S
Sebastiano • family_with_children • it
10
2026-04-07 • via Nuitee
J
Juan Manuel • solo_traveller • es
8
Cons:

Ubicación

2026-04-06 • via Nuitee
K
katia • family_with_children • fr
9
très bon emplacement , assez calme et de bonne qualité mais bon ça va avec le prix.
2026-04-06 • via Nuitee