River Rock Casino Hotel

Hotels
8.1 (3226 reviews)
8888 River Road , Richmond , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near airport and skytrain
Helpful and accommodating staff (front desk and named servers praised)
Spacious rooms and comfortable beds noted by many
Strong on-site dining (Gordon Ramsay steakhouse praised)
Convenient access to transit and parking
Upgrades on arrival and prompt early check-in reported
Good views (marina) and quiet rooms in some cases
Variety of eateries and Starbucks on-site
Cons:
Cleanliness issues: sticky carpet, musty smell, pool needing cleaning
Hotel and rooms described as tired/need refurbishment
Perceived poor value / overpriced for condition; high deposit
No USB outlets in rooms; missing personal hygiene kit for some
Shower usability issues and long walk from parking for one guest
Isolated rude staff incident in lounge
Starbucks cash-only incident inconvenienced guests
Airplane noise audible for some rooms

Categories

Cleanliness
6.8
Mixed comments: several guests reported sticky carpet, food on carpet on arrival, pool needing cleaning and a musty/old smell; others called rooms clean. Overall cleanliness sentiment is below average.
Service
8.7
Generally positive: multiple mentions of helpful front desk, accommodating staff, excellent servers (named staff praised) and good restaurant service in places; isolated report of a rude lounge server.
Location
9
Very strong: repeatedly praised for proximity to the airport, direct skytrain access, easy transit connections and good access to dining/parking — location is a major positive.
Room Quality
7.6
Mixed: comfortable beds and spacious rooms noted, but several guests described tired rooms, uncomfortable beds for some, shower usability issues, and need for upgrades.
Amenities
7.8
Mixed to positive: on-site Starbucks, restaurants and pool noted as positives; negatives include pool cleanliness, no USB ports in rooms, no personal hygiene kit for one guest and Starbucks cash-only incident.
Value for Money
7.2
Concerns raised: multiple guests mentioned the hotel felt overpriced for the condition, high deposit amounts and booking/price issues (booking site problem); overall value perceived as slightly below target.
Food and Beverage
8.9
Strong: standout praise for Gordon Ramsay steakhouse and generally good restaurant options on-site and nearby; a few operational hiccups (Starbucks cash-only) but overall F&B is a highlight.
Overall Experience
8.8
Overall positive: many guests praised location, staff, room comfort and food outlets; however, some consistency/maintenance issues (cleanliness, tired rooms) tempered the experience for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:37

Property Description

Live Entertainment and Casino
Experience the excitement of live entertainment and a bustling casino right at River Rock Casino Hotel. With 5 restaurants to choose from, your dining options are endless.

Modern Rooms with Amenities
Each room at River Rock Casino Hotel is designed with modern decor, featuring a flat-screen cable TV and large windows for natural light. Enjoy the convenience of a small refrigerator, Nespresso coffee maker, and kettle in every room.

Convenient Location
Situated just minutes away from Vancouver International Airport and with easy access to the Bridgeport Canada Line Station, exploring the city is a breeze. Don't forget to visit the nearby Van Dusen Botanical Gardens for a relaxing retreat.

Book your stay at River Rock Casino Hotel now and indulge in luxury and entertainment!

Important information:

Resort fee: CAD 19.99 plus taxes, per room, per night (pay at Property)

System Fee: Effective June 20, 2023, Great Canadian Entertainment (GCE) will apply a system fee on certain Visa and Mastercard credit card transactions (System Fee). The System Fee:

Is 2% of the total transaction of Visa and Mastercard transactions completed in our food & beverage, hotel, and entertainment venues where Great Canadian Entertainment is the merchant of record;
Is not a surcharge or convenience fee;
Is not charged on debit, prepaid, or gift card transactions;
Is identified separately on each guest receipt.

Guests wishing to avoid payment of the System Fee may use a separate payment method, including debit card. We thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 33 per day.

Location

Guest Reviews

8.1
Based on 3226 reviews
Cleanliness: 6.8
Service: 8.7
Location: 9
Room Quality: 7.6
Amenities: 7.8
Value for Money: 7.2
Food and Beverage: 8.9
Overall Experience: 8.8
G
Graham • solo_traveller • ca
10
2026-07-04 • via Nuitee
N
Nicholas • couple • gb
8
Overall good but overpriced
Pros:

Overall our 2 night stay prior to a cruise was good

Cons:

£1200 for 2 nights was significantly overpriced

2026-07-04 • via Nuitee
V
Vince • extended_group • ca
9
good stay next to airport and casino
Pros:

location close to airport and across the street from the casino. nice clean and spacious room. friendly staff that brought extra towels right away. casino had food and beverages available throughout the night as we arrived late. convenient. wish i would have won $$ instead of losing more ;-)

Cons:

parking is free but a little far. the staff let you unload in the entrance, but the parking is a block away.

2026-07-03 • via Nuitee
H
Huhai • family_with_children • ca
10
2026-07-03 • via Nuitee
H
HIDEKAZU • couple • jp
9
2026-07-02 • via Nuitee
D
Dede • solo_traveller • es
10
Pros:

Sehr gut geführtes Hotel, stark. Airport in der Nähe.
Casino direkt nebenan.

Cons:

Nichts

2026-07-02 • via Nuitee
S
Stefanie • couple • de
8
2026-07-01 • via Nuitee
S
Sheena • solo_traveller • gb
7
One night -was charged different to what was secured on booking.com
Pros:

Location and amenities

Cons:

It’s starting to look a little run down

2026-06-30 • via Nuitee
S
Silvia • solo_traveller • ca
8
I Love it
Pros:

Everything

2026-06-30 • via Nuitee
M
Meena • family_with_children • hk
9
this hotel is in a good location with train station just next to and with a small casino & one shop
Pros:

they upgraded me again this year I stay in their hotel and this time the room without the stairs which was more ideal for my hadicapped mom

Cons:

the hotel resort did not hv much facility
to do except the small casino and bedrooms, not too many choices of restaurants at least no Asian foods offered

2026-06-29 • via Nuitee
K
Karen • solo_traveller • ca
10
2026-06-29 • via Nuitee
S
seth joel • couple • il
8
had a very nice stay - comfortable room - great location
Pros:

location great - connected to the sky train and from there easy access to downtown / airport or shopping center.
very comfortable bed, linen, pillow, towels.

Cons:

no buffet breakfast
price - but i assume that the world cup had a lot to do with that

2026-06-28 • via Nuitee
E
Eric • family_with_children • ca
7
2026-06-27 • via Nuitee
A
Artúr • couple • hu
8
2026-06-27 • via Nuitee
M
Maureen • couple • ca
10
2026-06-26 • via Nuitee
E
Erik • family_with_children • ca
5
Screw me over and sayonara.
Cons:

Booking.com screwed me over on the price. It was cheaper at another website that rhymes with Expedia but Booking implied the non refundable price was all inclusive. Until I clicked it and found out the Booking price was $200 more, nonrefundable, than the other price that was refundable. Will be my last booking.com booking.

2026-06-25 • via Nuitee
E
Elvira • couple • ca
8
It was excellent
Pros:

Quiet and cleanliness

Cons:

None

2026-06-25 • via Nuitee
L
Louise • couple • ca
8
Old favourite
Pros:

We keep booking the hotel side and getting moved to the older casino side ..but convenience can’t be beat

2026-06-24 • via Nuitee
S
Simon • family_with_children • au
5
2026-06-24 • via Nuitee
M
Marina • couple • ch
9
Super Lage
Pros:

Es ist sehr nahe am Flughafen und trotzdem ruhig. Das Tram färt gleich vor dem Hotel.

2026-06-23 • via Nuitee