Country Inn & Suites by Radisson, Newport News South, VA

Hotels
Country Inn & Suites by Radisson Americas
6.4 (902 reviews)
1069 J Clyde Morris Boulevard , Newport News , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast
Nice pool
Cons:
Filthy conditions
Slow service
Unpleasant odors
False advertising on room quality

Categories

Cleanliness
3.86
Filthy conditions reported, with multiple mentions of stains and unpleasant odors.
Service
8.33
General friendly service, but inconsistent and slow.
Location
7.87
Convenient location but safety concerns mentioned.
Room Quality
5.82
Large room size noted; however, significant issues with room cleanliness and safety.
Amenities
6.85
Pool praised, but other amenities received negative feedback.
Value for Money
5.81
Guests felt misled regarding room quality vs. online photos.
Food and Beverage
6.86
Breakfast noted as good, but cleanliness concerns hindered the experience.
Overall Experience
5.83
Overall dissatisfaction with cleanliness and safety; mixed reactions overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:50

Property Description

Spacious Rooms with Modern Amenities

Experience comfort and convenience at Country Inn and Suites By Radisson Newport News South. Each room is equipped with free Wi-Fi, a cable TV, and a DVD player. The large work desk, microwave, refrigerator, and coffee maker ensure a pleasant stay for all guests.

Relaxing Indoor Pool and Fitness Facilities

Unwind in the indoor pool and jacuzzi or stay active in the on-site fitness room - all available for complimentary use. Start your day right with a daily continental breakfast before exploring nearby attractions like Kiln Creek Golf Club and Busch Gardens Amusement Park.

Convenient Shuttle Service and Proximity to Airport

Take advantage of the free shuttle to Newport News/Williamsburg International Airport, located just 5 miles away. Book your stay now at Country Inn and Suites for a memorable Newport News experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the hotel offers free transportation to/from Newport News/Williamsburg International Airport. Guests are kindly requested to inform the property in advance if they would like to make use of this service. Contact details can be found in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 902 reviews
Cleanliness: 3.86
Service: 8.33
Location: 7.87
Room Quality: 5.82
Amenities: 6.85
Value for Money: 5.81
Food and Beverage: 6.86
Overall Experience: 5.83
S
SYMEON couple us
1
2026-08-20 via Nuitee
C
Carlisle family_with_children us
2
Cons:

Rooms were dirty and had stains on the so called new sheets. The walls and floors were terrible and need updated and the carpets were super stained

2026-08-20 via Nuitee
J
Justin family_with_children us
3
Price was good, but I don't think I would go back.
Pros:

The price was right. The front desk was able to provide linens for the pull out bed. Free breakfast is always a plus.

Cons:

Upon checking in, they charged me an extra $10 for making the reservation through booking.com. I've never experienced this before. The hotel had a bad smell to it, including the hallways, elevator, and room. The carpet in our room was covered in stains and a previous guest had obviously smoked in there. The bathroom shower was out of shampoo and conditioner. The breakfast area had a broken down drink machine and the milk dispenser had a lot of ants crawling around.

2026-08-17 via Nuitee
M
Matías solo_traveller us
3
Pros:

Staff was kind and attentive

Cons:

Clean. Was really dirty. Stains in the bed linen. Poop stain in toilet from previous customers. I end up full of allergies. Bed was uncomfortable, I slept like in U because mattress was so old.

2026-08-16 via Nuitee
K
kanesha family_with_children us
9
Clean Rooms, Caring Staff and Cost Efficient!
Pros:

The staff was nice and the rooms were clean. The hotel was easy to find and parking was nice. We will look to return to this hotel the next time that we visit.

Cons:

The were no complains from our family here.

2026-08-16 via Nuitee
S
Stepheny solo_traveller us
1
Disgusting for a Country Inn
Pros:

The location was close to the thing I was there for.

Cons:

The facility was disgusting. It reeked of mold and mildew. The halls smelled like weed, the carpet was soooooo dirty, there was a roach in the bathroom. Bathroom floor felt squishy like it was going to fall through.

2026-08-16 via Nuitee
T
Tanisha solo_traveller us
9
2026-08-14 via Nuitee
A
Annellen solo_traveller us
9
Best stay in town often missed but it is close to many things
Pros:

The manager is so helpful and since I come down all the time he is the best always has room available and ready

Cons:

Nothing really it is safe and I was comfortable as a female and having my elderly dad and grand I was ok

2026-08-14 via Nuitee
S
Shakea couple us
1
Cons:

Wasn’t able to shower

2026-08-10 via Nuitee
M
Melvin couple us
10
Pros:

NA

Cons:

Na

2026-08-06 via Nuitee
M
Michael family_with_children us
1
I won’t be back!!!!!!!
Pros:

The only thing I like about this property was that the shower was hot. That was all!!!!
Room was smelling like mold
Floor was wet beside the bed after I took a shower breakfast was terrible juice machine was broken all weekend coffee was nasty

2026-08-05 via Nuitee
P
Perez couple us
10
2026-08-05 via Nuitee
R
Renee solo_traveller us
3
Disappointed in the room, and breakfast - Front desk gentleman was very nice,
Cons:

My first floor room was not great. The mattress was dented, sunken down. The small couch and pillow on the couch had stains on it - from what I have no idea. The carpet was damp all around the area where the refrigerator and microwave was. There was mold on the vents in the bathroom and ceiling vent above the dirty couch and the room smelled completely musty - probably from water in the room and mold. I am a nurse so I am thankful I did not have to stay one more night. The entire front desk and kitchen area was extremely hot - not sure if air was broken? But when I went to breakfast, no one was there except a homeless woman who was eating stuff, then left. No one else was eating and I know why. Not much selection, only thing that looked edible was muffins. Wasn't expecting any gourmet breakfast but everywhere else I have stayed has at least had multiple choices like cereal, pancakes and some hot choices. I was very disappointed with this stay. I am a choice member and hilton member - I have never had any issues like this before.

2026-07-23 via Nuitee
M
Marvin solo_traveller us
7
I was fine for me .
Pros:

Location

Cons:

Value

2026-07-20 via Nuitee
J
Johnson solo_traveller us
10
2026-07-19 via Nuitee
V
Valentine family_with_children us
6
2026-07-16 via Nuitee
B
B2220BUjeremyr Family
2
I always loved Country Inn and Suites. I am so disappointed
Pros:

Worst hotel. Super gross. Not remotely clean. Not

2026-07-15 via Tripadvisor
S
Sileshi solo_traveller us
7
Pros:

The staff and location

Cons:

The beds and location also the front desk are good.

2026-07-14 via Nuitee
A
Anthony family_with_children us
1
Cons:

Hotel had damaged walls, doors in public areas, area was not safe and looked to be run down.

2026-07-13 via Nuitee
F
FamilyTravel4Me Family Washington DC, District of Columbia
2
Room reeked of mildew; front desk staff lacked empathy
Pros:

I think providing the staff with sensitivity and customer service skills is critically important. I have never experienced such a traumatic stay based on a request to be switched from a mold and mildew infested room (#104) to one that would no longer cause my eyes to swell and neck to break out. Day staff member yelled at me for more than an hour while he paced back and forth. To add injury to insult, he kept referring to me as “you people” and threatened to contact the police if I didn’t leave the building. I voluntarily left and checked into another hotel and as I left, he insulted me again with being a “bullsh***” and that he was adding me to Radisson’s no rent list because he determined the room was fine. I have video of how the room looked but wish I had hit record as he yelled at me and my elderly Mom for over an hour.

2026-07-06 via Tripadvisor