Borghese Palace Art Hotel

Hotels
Ferretti Hotels Group
7.8 (1833 reviews)
Via Ghibellina 174R , Florence , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Outdated rooms
High price for quality

Categories

Cleanliness
7.01
Several mentions of poor cleanliness and maintenance issues.
Service
8.48
Generally positive feedback about staff friendliness.
Location
9.52
Numerous positive comments highlighting the central location.
Room Quality
6.97
Comments indicate issues with room condition and amenities.
Amenities
7.5
Mixed feedback with some positive notes on facilities but also mentions of outdated options.
Value for Money
7.46
Perceptions of high prices with mention of lack of corresponding quality.
Food and Beverage
8.01
Some reviews suggested food was average and not fully meeting expectations.
Overall Experience
7.48
General sentiment reflects a mix of positive aspects overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:45

Property Description

Artistic Elegance and Historic Charm

Unique Room Decor
Experience a blend of antique furniture and modern décor, featuring original contemporary art pieces. Enjoy in-room LCD TVs and complimentary wired internet.

Tranquil Wellness Center
Indulge in relaxation at the 13th-century cellar spa, offering a steam bath, hot tub, sauna, and fitness room.

Prime Location
Located just a short stroll from Florence Cathedral, Ponte Vecchio, and the Uffizi Gallery, immerse yourself in the heart of the city's cultural treasures.

Book now to immerse yourself in art and history at Borghese Palace Art Hotel.

Important information:

Please note that parking costs vary according to size of the car.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

7.8
Based on 1833 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.52
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.48
E
Enora solo_traveller fr
10
Très bonne expérience
Pros:

Le personnel très agréable et attentionné. Hôtel très propre et bien placé. Très belles chambres.

Cons:

Un peu de bruit le soir (centre ville)

2026-08-28 via Nuitee
G
Garik solo_traveller am
7
2026-08-28 via Nuitee
H
Heikkilä extended_group se
10
2026-08-27 via Nuitee
B
banfi solo_traveller it
6
2026-08-27 via Nuitee
R
robin couple fr
8
2026-08-26 via Nuitee
A
Abigail couple gb
8
Comfortable, premium and location convenient
Pros:

The room was lovely and spacious with a very large and comfortable bed. Having our bed linen and towels changed each day was fabulous alongside having bins being taken out etc, which felt premium. The staff were very welcoming and polite from the moment we stepped through the door all the way to check out. Breakfast provides a lot of hot and cold options, and has a nice time window.

Cons:

Some parts of the room were looking a bit tired e.g. the ceilings.

2026-08-25 via Nuitee
S
Sandrine solo_traveller fr
8
Quelques jours
Pros:

L'amabilité et la politesse du personnel, les gâteaux "fait-maison" du petit déjeuner, le choix proposé, l'emplacement parfait de l'hôtel en plein centre-ville historique. Des petites bouteilles d'eau mises à disposition chaque jour.

Cons:

Chambre un peu vieillotte mais je pense que c'est en cours de rénovation car travaux dans la journée. Un peu petite également mais parfaitement fonctfonctile. Le frigo ne fonctionnait pas.
Des voyageurs ont pu ouvrir ma porte de chambre en pleine nuit... pourquoi ? Comment ?

2026-08-24 via Nuitee
A
andrea couple it
10
Pros:

Struttura accogliente, posizione eccezionale, ottima colazione

2026-08-24 via Nuitee
M
Mario solo_traveller es
9
Pros:

La ubicació, el personal, la neteja.

Cons:

Podria millorar una mica l'esmorzar però la resta tot bé

2026-08-24 via Nuitee
J
Jim solo_traveller be
8
Midden in florence erg goede prijs kwaliteitaverhouding
Pros:

Fantastische locatie, verouderd hotel maar daarentegen wel heeeeeeeel nette kamer

Cons:

Lift en glaswerk in de hal kan beter onderhouden

2026-08-24 via Nuitee
A
Abdelmouhaimine couple ma
6
Pros:

L'hôtel parfait mais ils ont des travaux dans les horaires anormales

2026-08-22 via Nuitee
A
Anne marie extended_group fr
8
2026-08-18 via Nuitee
H
Harriet couple gb
8
Pros:

Very quirky and interesting design; we loved using the spa (although the jacuzzi was out of order which was disappointing) and the hotel room shower was fantastic! Overall a very comfortable, fun and memorable place to start our Florentine experience!

Cons:

There were no teabags or coffee sachets in our kitchenette, despite there being a kettle and plenty of sugar available!?!

2026-08-18 via Nuitee
M
Marcos couple br
8
Pros:

Localização

2026-08-16 via Nuitee
I
Inna solo_traveller lv
9
Pros:

I chose this hotel mainly because of its excellent location close to the Uffizi Gallery, as we were planning an early morning visit to the museum. I also wanted a proper hotel with a 24-hour reception, breakfast included, a kettle with tea in the room, a spacious room and good value for money. The hotel met all of these requirements very well.
The location is excellent for exploring Florence on foot. The lobby is beautiful, with paintings and a grand piano, and gives the hotel a special atmosphere. I also liked the glass lift. When you go up to the third floor, you can see that the hotel is arranged around an inner courtyard, with lovely views of the traditional tiled rooftops of Florence.
Our room was very spacious. We booked a room for three people to have some extra space, although only two of us stayed there. The interior must have been quite luxurious when the hotel was newer. Some of the furniture is now a little worn, but I think this is also reflected in the reasonable price.
Most importantly, everything was very clean. The bed linen was crisp and beautifully fresh. The bathroom was well equipped with soap, shampoo, body lotion, shower caps and a cotton vanity kit.
Breakfast actually starts at 7:00 a.m. (not 7:30) and continues until 11:00, which is very convenient if you have an early visit to the Uffizi or other sightseeing plans.
Overall, for a one-night stay in central Florence, it was an excellent choice and very good value for money.

Cons:

The main area that could be improved is breakfast. This would not require major changes, but it would make the overall hotel experience noticeably better.
The scrambled eggs were extremely runny and not very appetising, so I chose the hard-boiled eggs instead. There were no fresh vegetables at all — no tomatoes or cucumbers — which was surprising.
The cheese selection was also confusing. Different types of cheese, such as mozzarella, were indicated, but they were not actually available. There seemed to be only one type of cheese, probably Edam. On the positive side, there were cold cuts and salami, as well as pastries, muesli, tea, coffee and juices from a machine.
The fruit selection was very limited. We came for breakfast at around 7:30 a.m., so quite early, but there was already only a small amount of fruit available. This is something that could easily be improved.
Another point concerns the breakfast staff. They were talking quite loudly to each other for much of the time, and dishes were also being changed and handled rather noisily. The overall impression was a little less polished than one would expect from the atmosphere of the hotel. A bit more attention to the organisation and presentation of the breakfast service would make a significant difference.
These are relatively small issues, however, and did not spoil our stay.

2026-08-13 via Nuitee
J
Juan Carlos couple us
10
Cómoda y ecepcional!!
Pros:

Me encantó todo, especialmente la ubicación

Cons:

Estuvo perfecto

2026-08-12 via Nuitee
D
Dard solo_traveller fr
8
Pros:

Très bien placé dans le centre ville et très bon accueil

Cons:

Équipements porte de douche qui ne fonctionnait pas, et literie où l'on se retrouve vite au milieu car matelas un peu usé je pense, dommage car très bon hôtel.

2026-08-12 via Nuitee
P
Pablo couple es
9
2026-08-12 via Nuitee
F
Frederic solo_traveller fr
8
2026-08-12 via Nuitee
C
Ccborsato solo_traveller it
9
Pros:

La colazione, completa e di ottima qualità

Cons:

Un po' di trascuratezza nelle aree comuni

2026-08-11 via Nuitee