Delta Hotels by Marriott St Pierre Country Club

Hotels
Delta
8 (2529 reviews)
St Pierre Park, Chepstow, Monmouthshire , Chepstow , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Fantastic service
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Uncomfortable bed
Expensive food service

Categories

Cleanliness
6.71
Issues mentioned regarding dirtiness of showerhead, under bed, and overall cleanliness.
Service
9.68
Fantastic service; staff went above and beyond, although there were some issues noted.
Location
9.22
The vast golf course and openness of the area were appreciated.
Room Quality
7.17
Upgraded room was a letdown with minimal decor and cleanliness issues.
Amenities
8.2
Facilities were good, but there were complaints about specific amenities not meeting expectations.
Value for Money
7.16
Food service perceived as expensive and minimal offerings noted.
Food and Beverage
7.71
Breakfast was good, but dining options received criticism.
Overall Experience
8.18
Mixed feelings about the overall experience due to comfort and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Luxurious Renovated Manor
The Delta Hotels by Marriott St Pierre Country Club offers a luxurious stay in a renovated manor, boasting two golf courses, a fitness club, a spa, meeting facilities, and two on-site restaurants.

Comfortable Rooms and Amenities
All rooms feature comfortable bedding, tea/coffee making facilities, a satellite TV, and a seating area for relaxation. Free WiFi is accessible in all public areas for your convenience.

Dining and Entertainment Options
Indulge in a relaxing atmosphere at Trophy Sports Bar, perfect for watching major sporting events while enjoying classic handheld dishes and drinks. The on-site bar and grill restaurant offers a taste of British cuisine.

Experience convenience and luxury at Delta Hotels by Marriott St Pierre Country Club, with easy access to key cities like Bristol, Cardiff, and Bath.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2529 reviews
Cleanliness: 6.71
Service: 9.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 8.18
P
Pete couple gb
8
Cons:

Pillows were not comfortable

2026-02-14 via Nuitee
A
Andrew couple gb
8
Enjoyable stay, relaxing & lovely breakfast selection
Pros:

Facilities, comfort

Cons:

Poor standard of evening meal

2026-02-14 via Nuitee
G
Gotse solo_traveller gb
10
2026-02-14 via Nuitee
C
Craig couple gb
10
Great staff and hotel
Pros:

Excellent

Cons:

Spa hot tub was to chemically and steam room not hot enough. Only dissapointment.

2026-02-13 via Nuitee
N
Neville couple gb
9
Exceptional
Pros:

I booked this hotel for my fiancé’s birthday and it was an amazing experience for her and also for myself. I booked the Tintern suit 420 and it was perfect, the only thing we had a slight issue with was that the pillows were way too soft but we asked for another pillow each and were given two more pillows delivered to our suit within 10 minutes which we thought was great. The staff were so friendly at every stage of our stay. The facilities such as the spa and gym were just perfect, the bar staff were great and helped us to find local attractions. I must say our favourite part was the breakfast and the team that work on providing everyone with such a great spread. We had dinner in the restaurant and that was also amazing. I wouldn’t change any part of our experience with you and would like to thank you for making my fiancé’s birthday feel so special. We will definitely come back to stay in the future.

Cons:

Other than the pillows of which was sorted immediately there is nothing we disliked whatsoever

2026-02-13 via Nuitee
G
gary couple gb
10
Excellent all round, room, staff, food, location
Pros:

Beautiful building in beautiful surroundings

Cons:

How old it was

2026-02-12 via Nuitee
O
ojass2026 Family
6
Good
Pros:

Decent grub, wait time was fine. Friendly staff, served by a lovely young man called Kip. Would recommend.

2026-02-11 via Tripadvisor
E
Ebony family_with_children gb
8
2026-02-10 via Nuitee
L
laura family_with_children gb
8
2026-02-09 via Nuitee
K
Kevin couple gb
8
Great hotel and atmosphere with great staff
Pros:

The restaurant environment was excellent

Cons:

The bed was a bit small could have been a king size and the window would not open

2026-02-09 via Nuitee
I
Ian solo_traveller gb
9
Pros:

First class facilities, particularly the breakfast.

2026-02-09 via Nuitee
B
Beccy couple ie
5
Served a purpose but won’t recommend
Pros:

Serious need of a refurbishment

Cons:

Bed very uncomfortable

2026-02-09 via Nuitee
S
Shirley couple gb
8
2026-02-08 via Nuitee
E
Edwards couple gb
8
2026-02-08 via Nuitee
N
Nicola couple gb
3
See above
Cons:

I hope you are well.


I am writing to raise some concerns regarding our recent stay on 17 January, which unfortunately fell well below the standard we have come to expect.


Last year, I emailed to explain that I was booking a night away as a thank-you treat for my wife, who has been incredible in caring for me during a period of illness. I asked whether an upgrade might be possible, fully understanding that this could not be guaranteed. I was grateful to receive a kind response indicating that you would accommodate this if possible. While I appreciate that upgrades cannot always be honoured, nothing was acknowledged on arrival.


On the day of our stay, we were unable to check in until 4:30pm, which resulted in us missing our scheduled spa experience. We were also not offered the option to store our luggage behind the check-in desk, meaning we had to carry it around with us.


The room itself was disappointing. It was located at the furthest end of the hotel, with a very depressing view, and appeared extremely tired. The furniture was worn, there was a suspicious brown stain on the carpet, and most concerning of all, there was make-up on the duvet which was not ours. Additionally, we slept poorly due to holes in the curtains, allowing light to shine through early in the morning.


We chose not to dine in the restaurant and instead opted for a more informal meal in the bar. Unfortunately, there was no sirloin or rump steak available, leaving us with no option but to order a £34 prime fillet steak, which was average at best. Despite spending several hours in the bar and a considerable amount of money, the tables were not cleared from previous guests, leaving us sitting in mess for a prolonged period.


After dinner, we ordered espresso martinis. When we asked for a second round—40 minutes before the bar was due to close—we were told this was not possible as the coffee machine was being turned off.

2026-02-08 via Nuitee
9
968megham Couples
10
Best experience
Pros:

It was really nice experience, the ambience and staff are brilliant i also want to mention Gemma Olha she was great with us best service definitely recommend this place, we were here for our anniversary we got compliment drinks as well

2026-02-06 via Tripadvisor
M
Mouseavich Couples
8
Lovely hotel, horrid dinner
Pros:

We were in room 400, with a balcony overlooking the lake, which was really beautiful. It's only a minute walk from the main hotel, in what is called Lake Village. It is a modern part of the complex.
Room was very spacious as was the lovely bathroom. Really nice toiletries, but no bath robes.
Plenty of tea and coffee.
Huge bed, which was very comfortable.
Gym was fabulous, recently updated and very top quality machines.
Spa and pool were great and jacquzi was wonderfully hot. Again no robes offered, so nowhere to store the key to your locker or cover yourself if lounging around the pool.
I had a full body massage with Annouska, which was top notch, although disappointingly on 45 minutes, they are usually 60, so a bit odd. Very good value at £79.
Breakfast was first class and plenty of choice,really enjoyable.
Dinner was awful and I would not recommend eating there, the steak, supposedly a ribeye at £34 was inedible, and so overcooked, more like the sole of a shoe. Hot starter served on an ice cold plate and when I mentioned it, the young waiter offered to warm the plate, missing the point that hot food on a cold plate goes cold, as indeed it was. All the food heavily over salted. It really was pretty atrocious, to be honest. Took one hour and six minutes for our mains to arrive and given there were only 2 other tables being served, there was no excuse really.
All staff we came into contact with were pleasant,, in particular the receptionist who checked us out and dealt with the issue of dinner in a very professional manner.
It is a shame dinner was so awful as everything else was fabulous.
I would definitely recommend the hotel and the breakfast, but would suggest readers eat elsewhere in the evening.

2026-02-04 via Tripadvisor
S
Smithy344556 Family Southampton, Hampshire, England
10
GREAT RESTAURANT!!!
Pros:

Excellent Sunday roast dinner, best I've eaten in the local area.
The restaurant staff are great, very helpfull and friendly, 10/10!!!!!

2026-02-01 via Tripadvisor
C
Cruden family_with_children gb
9
2026-01-31 via Nuitee
K
Kelly couple gb
10
Fantastic!
Pros:

Everything

2026-01-31 via Nuitee