Old Town Hotel

Hotels
9 (419 reviews)
Lot 18 Bà Triệu, Cẩm Phô , Hoi An , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Cleanliness issues
Weather conditions during stay

Categories

Cleanliness
8.25
Some issues with cleanliness mentioned, including mold and incomplete cleaning after floods.
Service
9.75
Many reviews highlight extremely friendly and helpful staff.
Location
9.25
Good location, easily accessible to central areas.
Room Quality
8.75
Rooms are generally praised as spacious and comfortable.
Amenities
9.25
Hotel features like a clean outdoor pool and convenience in booking tours were positively noted.
Value for Money
9.25
Tour prices and overall value considered fair and satisfactory.
Food and Beverage
8.25
Limited buffet options mentioned, but praised for the quality of food.
Overall Experience
9.25
Overall positive sentiments with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:57

Property Description

Beautiful Accommodation in Hoi An’s Ancient Quarter

Thien Thanh Hotel in Hoi An’s Ancient Quarter offers stunning views of rice fields and top-notch amenities. The Asian-inspired rooms with wood furnishings and modern comforts provide a cozy retreat. Some rooms even feature private balconies for a more personalized experience.

Activities and Services for a Memorable Stay

Explore the rich culture of Hoi An with guided city tours and excursions organized by the hotel's tour desk. Unwind with a soothing massage or take a dip in the outdoor pool. The hotel also offers delectable dining options with a mix of Western, Asian, and local cuisine.

Convenient Location with Tranquil Surroundings

Located near Cua Dai Beach, Thien Thanh Hotel provides a peaceful escape while still being close to key attractions. With easy access to Da Nang International Airport and the railway station, your journey to relaxation begins seamlessly.

Book now for an unforgettable stay at Thien Thanh Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 03:00 PM
Airport code: DAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 460,000 per person per night when using an existing bed.
    Adults stay for VND 450,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 419 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
N
Nguyen • family_with_children • vn
4
2026-06-06 • via Nuitee
H
Huyền • family_with_children • vn
10
Hội An rất đẹp, kỳ nghỉ rất tuyệt vời!
Pros:

NV nhiệt tình, thân thiện. Khu vực đi bộ ra chợ Đêm rất thuận tiện. Bể bơi trong nhà ko sợ đen da nha.

Cons:

Đèn hơi tối tạo cảm giác cổ kính. Bọn nhỏ nhà mình thấy hơi sợ cái tủ để đồ vì hay xem phim ma nên liên tưởng 🤣🤣

2026-06-06 • via Nuitee
L
Lucy • couple • au
10
Pros:

Amazing location and really friendly and helpful staff who made us feel welcome and looked after :) they really helped us when we had a personal emergency and had to stay another night !! thank you so much, would 100% recommend this hotel :)

2026-06-02 • via Nuitee
C
Camiel • solo_traveller • nl
8
2026-05-31 • via Nuitee
A
alain • solo_traveller • re
10
2026-05-31 • via Nuitee
K
Khanh • family_with_children • vn
3
Cons:

Nước yếu, phòng bé, không gian bí, khăn ga cũ

2026-05-30 • via Nuitee
מישל • extended_group • il
10
Pros:

את הצוות

2026-05-29 • via Nuitee
J
Jan Willem • couple • nl
10
2026-05-27 • via Nuitee
P
Prasenjit • solo_traveller • in
10
2026-05-27 • via Nuitee
J
Jan Willem • extended_group • nl
10
Everything was perfect and the staff were incredibly kind, helpful, and made me feel very welcome
2026-05-27 • via Nuitee
K
Komal • family_with_children • ae
9
great location and breakfast !
Pros:

it was a great location and the staff was very helpful ( all of them). the breakfast was great.

Cons:

the property is a bit old so you will see signs of use in some of the facilities. the family room was bit small for a family of 4

2026-05-27 • via Nuitee
N
Nats • solo_traveller • gb
6
Stay at Old Town hotel.
Pros:

Location and friendly staff.

Cons:

Rooms were dated and the bathroom needs to ne remodernised. It didnt look too clean and I didnt want to use it. I dont think i had a window in my room it felt like a prison.

2026-05-26 • via Nuitee
A
Adam • solo_traveller • be
10
2026-05-25 • via Nuitee
A
Andréa • couple • fr
10
Pros:

Tout était parfait, le personnel est à l’écoute, allez y les yeux fermés :)

2026-05-25 • via Nuitee
N
Nicole • couple • ch
7
Pros:

Sehr freundliches Personal und Lage sehr gut

Cons:

Das Hotel wird gerade renoviert. Wir mussten an der Rezeption reklamieren, da man das eigene Wort im Zimmer kaum verstanden hat. Aber die Arbeiten wurden danach sofort eingestellt. Das fanden wir sehr gut.

2026-05-24 • via Nuitee
W
Wendy • extended_group • au
8
Take insect spray if sitting outside. And avoid the rat 🙁
Pros:

Lovely village vibe. Bit concerning that the pool is in the lobby area! Breakfasts were good…..didn’t appreciate the local rat who appeared at night, running through the outdoor seating area and heading to the kitchen area (stopped having breakfast after that!).

Cons:

The bloody rat! Also, the balcony view overlooks a wasteland of weeds and multiple insects, that bite whilst sitting outside.

2026-05-23 • via Nuitee
S
stav • couple • il
8
Great value for money!
Pros:

Great pool, great staff. The value for money is also great. Overall great place. Rooms are big and comfortable.

Cons:

The location is not that close to the center. Also, feels like the hotel is a bit old and not recently maintained - but good value for money overall.

2026-05-23 • via Nuitee
M
Mads • couple • dk
10
Pros:

Very good location close to everything. Nice rooms for a cheap price, and the staff was very helpful and kind. Thuong and ni

2026-05-23 • via Nuitee
S
Sumi • couple • gb
9
Great place to stay
Pros:

Location is great and friendly staff

2026-05-23 • via Nuitee
Y
Yaroslava • extended_group • ua
6
Pros:

The breakfast was very tasty and definitely one of the highlights of the stay. The hotel also offers very good massage services - the quality was high and we really enjoyed it.

Cons:

The coffee at breakfast could be improved. There was only a self-service option, and at times there were no filter bags available, so the whole setup felt inconvenient. The rooms have poor sound insulation - you can clearly hear what is happening around you, which affects comfort. The room itself feels a bit worn-out and outdated, and it is quite obvious that both the hotel and the rooms would benefit from renovation. The lighting in the room was also not great.

The location is still within walking distance to the city center, but it does require some time to get there, so it’s worth keeping in mind. The staff were not particularly impressive - communication sometimes felt a bit uncomfortable, with occasional misunderstandings or a sense of dissatisfaction. That said, these were relatively minor issues, and overall there was nothing seriously negative during the stay.

2026-05-22 • via Nuitee