Comfort Inn & Suites Salem Northeast

Hotels
•
Comfort
7.3 (662 reviews)
1775 Freeway Court Northeast , Salem , US
+1 503-588-0515

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Comfortable bed
Hot tub/pool available
Good freeway access and parking
Affordable price / decent value
Cons:
Broken elevator (frequent reports)
No hot water / plumbing failures
Thin walls / noisy rooms
Basic, low-quality breakfast
Maintenance issues (broken TVs, spa jets, cracked shower handles)
Hard to find / poor external signage
Run-down / musty feel in places

Categories

Cleanliness
6.8
Mixed reports: several guests said rooms and common areas were clean, but others noted poorly dusted surfaces, a musty smell and inconsistent housekeeping.
Service
9
Consistently positive staff mentions (helpful front-desk, specific praise for 'Lex') and accommodating service despite facility issues.
Location
9
Good freeway access and convenient parking cited frequently, though some guests found the property hard to spot and noted limited nearby dining options.
Room Quality
5.2
Multiple significant room problems reported: noisy/thin walls, broken toilets/showers, no hot water, inoperable TVs and general wear — overall below expectations.
Amenities
6.5
Pool/hot tub appreciated by some, but recurring issues: broken elevator, nonworking spa jets and occasional key-card/door problems reduced amenity satisfaction.
Value for Money
7
Many guests noted the hotel is affordable and decent value for price, though a few felt disappointed given maintenance and service inconsistencies.
Food and Beverage
5.9
Breakfast frequently described as basic/minimal and lacking flavor or variety; consistently cited as an area for improvement.
Overall Experience
9
Overall sentiment is that helpful staff and low price made stays acceptable for many guests despite multiple maintenance and noise issues; experiences varied widely.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn & Suites provides easy access to key points of interest, including the Oregon State Capitol, Volcanoes Stadium, and Willamette University.

Winery Experience and Shopping
Explore Orchard Heights Winery for award-winning wines and enjoy a delightful Sunday brunch. Visit Lancaster Mall for a diverse range of shops, services, and dining options.

Modern Amenities and Business Services
Enjoy complimentary high-speed Internet, local calls, and a weekday newspaper. Relax in the indoor pool and hot tub. Business travelers appreciate in-room desks, copy services, and free faxing within the U.S. and Canada.

Ready to experience comfort and convenience at Comfort Inn & Suites? Book your stay now!

Important information:

Please note: Credit card holder must be present at check-in with valid ID and credit card. Credit card must be imprinted with guests' name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLE

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.3
Based on 662 reviews
Cleanliness: 6.8
Service: 9
Location: 9
Room Quality: 5.2
Amenities: 6.5
Value for Money: 7
Food and Beverage: 5.9
Overall Experience: 9
N
Navarro • couple • us
10
2026-11-04 • via Nuitee
J
Jesse • couple • us
10
2026-11-02 • via Nuitee
T
Tom • couple • us
3
Not again.
Cons:

The elevator was inoperable. The room was noisy. I could hear the person above walking and there was a loud buzzing noise that kept me awake much of the night.

2026-10-30 • via Nuitee
J
Judy • couple • us
10
We will be back!
Pros:

Breakfast was good! Helped us get on the road without stopping!!! The room was rice and roomy and we were able to relax comfortably!!

Cons:

Everything was fine.

2026-10-28 • via Nuitee
J
J.B. • solo_traveller • us
1
What a NIGHTMERE. Worse experience I’ve ever had staying in a motel
Pros:

NOTHING!!

Cons:

No hot water
Toilet broke
Tv didn’t work

2026-10-26 • via Nuitee
J
Johansson • family_with_children • us
6
2026-10-26 • via Nuitee
V
Victoria • solo_traveller • us
6
Fine.
Pros:

Breakfast was very basic. Limited options

Cons:

Broken elevator, very thin walls (could hear couple next door having sex for hours), and poorly dusted surfaces

2026-10-25 • via Nuitee
C
christensen • couple • us
7
Very disappointed for money spend on booking.
Pros:

The bed was good. The shower very poor water quality and the elevator was not working during time visit. The first day and second of are stay I believe house had come and clean up. But we never asked for it and the DND was up every day we had stay form 10/17 to the date 10/21. Very disappointed for money spend on booking.

Cons:

The bed was good. The shower very poor water quality and the elevator was not working during time visit. The first day and second of are stay I believe house had come and clean up. But we never asked for it and the DND was up every day we had stay form 10/17 to the date 10/21. Very disappointed for money spend on booking.

2026-10-22 • via Nuitee
W
William • couple • us
9
2026-10-19 • via Nuitee
R
Rufina • family_with_children • us
9
2026-10-18 • via Nuitee
D
David • family_with_children • us
5
Pros:

Location

Cons:

No hot water, elevator was broken

2026-10-18 • via Nuitee
M
Michelle • solo_traveller • us
4
It was decent. The bed was comfortable. I did like that hot tub and pool before going to bed.
Pros:

I enjoyed the hot tub and pool. Great after long day at work.

Cons:

It was hard to find the hotel. No signs on the outside of the hotel to see from the highway and city streets. I drove around six times before i had to make an illegal left turn just to get into the driveway of the hotel. It was only located near one restaurant that had seafood and I am allergic to this kind of food. No other restaurant nearby. Thankfully I ordered door dash to get my dinner.

2026-10-14 • via Nuitee
I
Ivy • couple • us
5
Pros:

Breakfast was not very good

Cons:

Higher quality please

2026-10-12 • via Nuitee
T
Torina • family_with_children • us
8
Pretty good
Pros:

Breakfast was not very good. Not a lot of options

2026-10-11 • via Nuitee
N
Noelle • couple • us
10
2026-10-10 • via Nuitee
P
Post • couple • us
6
Staff excellent. Facility needs a refresh.
Pros:

Staff were all very nice.

Cons:

Run down feeling.

2026-10-10 • via Nuitee
B
Bates • solo_traveller • us
8
2026-10-08 • via Nuitee
F
Fred • extended_group • us
6
It wasn’t a great value and a little disappointing. The breakfast could easily be upgraded although the staff was dilige
Pros:

Location

Cons:

Older facilities with a musty smell.

2026-09-19 • via Nuitee
A
Alice • solo_traveller • us
9
2026-09-16 • via Nuitee
H
Helen • extended_group • us
7
Cons:

The bathroom shower handle cracked and the water couldn't be shut off. We had to move rooms immediately.
The was was still running the next day.

2026-09-13 • via Nuitee