Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or

Hotels
•
Mercure
8.3 (1191 reviews)
7 Place Charles Hernu , Villeurbanne , fr
+33 4 72 44 46 46

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Front desk service
High parking fees

Categories

Cleanliness
7.45
Some reports of dust and dirty curtains, which affected the perception of cleanliness.
Service
8.95
Generally, staff were described as friendly and helpful, though there was a noted issue with the front desk service.
Location
8.95
Conveniently located near public transport, positively impacting overall guest experience.
Room Quality
7.95
Rooms were generally comfortable and quiet, but there were some issues with amenities and maintenance.
Amenities
7.95
Good amenities were mentioned, such as parking and breakfast, but some were noted as lacking.
Value for Money
7.95
The pricing is generally seen as fair for the experience, though some specific costs (like breakfast) were viewed as excessive.
Food and Beverage
8.95
High satisfaction with breakfast options, positively impacting the overall experience.
Overall Experience
8.25
Overall, the hotel provided a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Convenient Location and Renovated Property
The Mercure Lyon Charpennes hotel is ideally situated in Lyon's business district, offering easy access to both the city center and convention center. Renovated in 2015, the hotel provides modern comfort and style for its guests.

Well-Equipped Rooms and Meeting Facilities
With 98 well-appointed rooms and 6 meeting facilities accommodating up to 350 people, Mercure Lyon Charpennes is perfect for business travelers and event organizers. The hotel ensures a seamless stay with its excellent amenities and services.

Dining and Relaxation Options
Indulge in delicious traditional dishes at the hotel's restaurant or unwind with a refreshing drink at the bar after a productive day. Mercure Lyon Charpennes caters to both your culinary cravings and relaxation needs.

Experience the perfect blend of convenience, comfort, and hospitality at Mercure Lyon Charpennes. Book your stay now for a memorable Lyon getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.3
Based on 1191 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.25
F
Francois • solo_traveller • fr
9
Pros:

Petit déjeuner remarquable ; eau fraîche à disposition à l'étage ; confort de la chambre

2026-08-06 • via Nuitee
N
Nadia • solo_traveller • ch
4
Y’a plus rien de spécial, ajouter
Pros:

La grandeur de la chambre et puis le balcon

Cons:

L’odeur de la cigarette, pas des crimes, l’eau était chaude y avait pas l’eau froide

2026-08-02 • via Nuitee
E
Enrico • couple • it
9
2026-07-25 • via Nuitee
I
Isabelle • couple • fr
7
Pros:

Literie hyper confortable

Cons:

Le casse-tête de payer la chambre d’un côté et le parking de l’autre - une seule note pour les résidents de l’hôtel et un seul paiement. Process obsolète.

2026-07-25 • via Nuitee
J
Joële • couple • fr
9
Court séjour mais très agréable.
Pros:

L’emplacement / personnel accueillant et à l’écoute.

Cons:

Rien

2026-07-24 • via Nuitee
D
DENIS • couple • fr
9
2026-07-23 • via Nuitee
F
Françoise • couple • fr
9
2026-07-20 • via Nuitee
N
Nata'M • solo_traveller • fr
9
Pros:

Très bon accueil.

2026-07-19 • via Nuitee
F
Fanny • couple • py
6
捷運站在旁邊，但是晚上非常不安全， 盡量別一個人晚上在那邊活動
Pros:

冷氣夠涼

Cons:

周圍環境， 信用卡已被扣款，到飯店說我尚未付款，要求我在付一次，我不願意，然後才說因為他們顯示跟我的信用卡資料不一樣

2026-07-14 • via Nuitee
E
Elena • couple • fr
8
2026-07-13 • via Nuitee
R
Rémy • solo_traveller • fr
9
2026-07-11 • via Nuitee
I
Iller • solo_traveller • fr
9
2026-07-10 • via Nuitee
M
MERYEM • solo_traveller • ma
8
2026-07-10 • via Nuitee
L
Laurent • couple • fr
10
2026-07-09 • via Nuitee
L
Laurent • couple • fr
10
2026-07-09 • via Nuitee
S
Sam • couple • fr
9
2026-07-08 • via Nuitee
S
Sophie • solo_traveller • fr
9
Pros:

La propreté et l’amabilité du personnel

2026-07-02 • via Nuitee
R
richard • solo_traveller • fr
8
2026-07-01 • via Nuitee
L
Lea • couple • ch
3
Pros:

Bequemes Bett.

Cons:

Die Mitarbeiterin welche am Empfang Dienst hatte war extrem inkompetent und komplett überfordert. Uns wurde eine falsche Adresse (11 Rue d’Hanoi) für das Parking angegeben, welche uns auf den Innenhof von einem Spital führte (via Google-Maps). Ausserdem konnte unsere bestätigte Reservation nicht gefunden werden und wir konnten erst nach ca. 30 Minuten einchecken. Schulungen für Gästebeschwerden müssen unbedingt gemacht werden.

2026-06-28 • via Nuitee
C
Cat • solo_traveller • ca
10
Ottima permanenza
Pros:

Il letto, i cuscini, la televisione, la bottiglia d'acqua riutilizzabile in camera e il distributore d'acqua in corridoio, l'aria condizionata era regolabile e funzionava a meraviglia

Cons:

La doccia e lavandino non facevano fluire l'acqua, erano intasati.

2026-06-28 • via Nuitee