Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or

Hotels
•
Mercure
8.3 (1199 reviews)
7 Place Charles Hernu , Villeurbanne , fr
+33 4 72 44 46 46

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Front desk service
High parking fees

Categories

Cleanliness
7.45
Some reports of dust and dirty curtains, which affected the perception of cleanliness.
Service
8.95
Generally, staff were described as friendly and helpful, though there was a noted issue with the front desk service.
Location
8.95
Conveniently located near public transport, positively impacting overall guest experience.
Room Quality
7.95
Rooms were generally comfortable and quiet, but there were some issues with amenities and maintenance.
Amenities
7.95
Good amenities were mentioned, such as parking and breakfast, but some were noted as lacking.
Value for Money
7.95
The pricing is generally seen as fair for the experience, though some specific costs (like breakfast) were viewed as excessive.
Food and Beverage
8.95
High satisfaction with breakfast options, positively impacting the overall experience.
Overall Experience
8.25
Overall, the hotel provided a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Convenient Location and Renovated Property
The Mercure Lyon Charpennes hotel is ideally situated in Lyon's business district, offering easy access to both the city center and convention center. Renovated in 2015, the hotel provides modern comfort and style for its guests.

Well-Equipped Rooms and Meeting Facilities
With 98 well-appointed rooms and 6 meeting facilities accommodating up to 350 people, Mercure Lyon Charpennes is perfect for business travelers and event organizers. The hotel ensures a seamless stay with its excellent amenities and services.

Dining and Relaxation Options
Indulge in delicious traditional dishes at the hotel's restaurant or unwind with a refreshing drink at the bar after a productive day. Mercure Lyon Charpennes caters to both your culinary cravings and relaxation needs.

Experience the perfect blend of convenience, comfort, and hospitality at Mercure Lyon Charpennes. Book your stay now for a memorable Lyon getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.3
Based on 1199 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.25
A
Audrey • solo_traveller • fr
7
2026-09-12 • via Nuitee
L
Lenaic • solo_traveller • fr
7
2026-09-11 • via Nuitee
P
Pascal • couple • fr
8
2026-09-10 • via Nuitee
D
Dennis • couple • ke
9
2026-09-07 • via Nuitee
S
Sophie • solo_traveller • fr
8
2026-09-06 • via Nuitee
P
Philippe • extended_group • fr
9
2026-09-04 • via Nuitee
I
imadeddine • solo_traveller • fr
8
2026-09-02 • via Nuitee
P
Pierre • extended_group • fr
9
Très bon séjour dans un hotel agréable.
Pros:

Chambre confortable, au calme, avec climatisation. Très bon petit déjeuner. Très Proche métro pour rejoindre le centre facilement.

Cons:

Juste dommage qu'on ne puisse pas ouvrir la fenêtre de la chambre, sinon tout OK.

2026-08-31 • via Nuitee
G
Ghesquière • solo_traveller • fr
10
Top
Pros:

Tout

Cons:

Rien

2026-08-31 • via Nuitee
F
Frederic • family_with_children • fr
9
2026-08-26 • via Nuitee
M
Melinda • solo_traveller • fr
5
2026-08-26 • via Nuitee
M
MAROUAN • couple • fr
10
Pros:

Propreté confort . Merci à la personne qui était là en journée ( très compétente , bienveillante)

Cons:

Problème de parking

2026-08-24 • via Nuitee
A
Artemise • solo_traveller • be
9
Court mais super
Pros:

Le personnel était aux petits oignons, le petit-déjeuner délicieux (mention spéciale pour les crêpes et le miel en rayons), les chambres confortables et il y avait des fontaines à eau à disposition. Le quartier est assez quelconque, mais il y a tous les services imaginables à quelques pas: supermarché, gare de Part-Dieu, pharmacie, le parc de la Tête d'Or est aussi à un jet de pierre, ...

Cons:

Rien de négatif à déclarer.

2026-08-22 • via Nuitee
A
Anne-Françoise • solo_traveller • fr
10
2026-08-22 • via Nuitee
D
Déborah • family_with_children • fr
8
Pros:

Le personnel était très sympathique. L'hôtel était calme et propre.

Cons:

Ma chambre sentait beaucoup le renfermé (ou la poussière) c'était désagréable.

2026-08-21 • via Nuitee
L
Laure • solo_traveller • fr
9
Pros:

La localisation par rapport à l’arrêt de métro, le quartier plutôt calme en soirée, la propreté, l’accueil du personnel…

2026-08-20 • via Nuitee
F
François • solo_traveller • fr
8
2026-08-16 • via Nuitee
G
Georgi • solo_traveller • bg
1
Cons:

Terrible hotel and extremely disappointing staff. €130 was stolen from my wallet while my room was being cleaned. I reported the incident to the police, but no one from the hotel management ever contacted me to discuss or clarify the situation. Absolutely unacceptable. I would not recommend this hotel.

2026-08-10 • via Nuitee
U
ubbiali • extended_group • fr
9
2026-08-10 • via Nuitee
A
Alessandro • solo_traveller • it
3
2026-08-09 • via Nuitee