Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or

Hotels
•
Mercure
8.3 (1199 reviews)
7 Place Charles Hernu , Villeurbanne , FR
+33 4 72 44 46 46

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Front desk service
High parking fees

Categories

Cleanliness
7.45
Some reports of dust and dirty curtains, which affected the perception of cleanliness.
Service
8.95
Generally, staff were described as friendly and helpful, though there was a noted issue with the front desk service.
Location
8.95
Conveniently located near public transport, positively impacting overall guest experience.
Room Quality
7.95
Rooms were generally comfortable and quiet, but there were some issues with amenities and maintenance.
Amenities
7.95
Good amenities were mentioned, such as parking and breakfast, but some were noted as lacking.
Value for Money
7.95
The pricing is generally seen as fair for the experience, though some specific costs (like breakfast) were viewed as excessive.
Food and Beverage
8.95
High satisfaction with breakfast options, positively impacting the overall experience.
Overall Experience
8.25
Overall, the hotel provided a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Convenient Location and Renovated Property
The Mercure Lyon Charpennes hotel is ideally situated in Lyon's business district, offering easy access to both the city center and convention center. Renovated in 2015, the hotel provides modern comfort and style for its guests.

Well-Equipped Rooms and Meeting Facilities
With 98 well-appointed rooms and 6 meeting facilities accommodating up to 350 people, Mercure Lyon Charpennes is perfect for business travelers and event organizers. The hotel ensures a seamless stay with its excellent amenities and services.

Dining and Relaxation Options
Indulge in delicious traditional dishes at the hotel's restaurant or unwind with a refreshing drink at the bar after a productive day. Mercure Lyon Charpennes caters to both your culinary cravings and relaxation needs.

Experience the perfect blend of convenience, comfort, and hospitality at Mercure Lyon Charpennes. Book your stay now for a memorable Lyon getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.3
Based on 1199 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.25
S
Susanne • couple • de
9
2026-10-24 • via Nuitee
K
Karim Mzougui • solo_traveller • ma
8
Excellent, très proche du Metro
Pros:

le personnel, très accueillant et serviable

Cons:

rien à signaler

2026-10-23 • via Nuitee
B
Barbara • couple • it
10
2026-10-22 • via Nuitee
G
Gnalili • couple • fr
9
2026-10-20 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-10-17 • via Nuitee
J
Julien • couple • fr
7
2026-10-15 • via Nuitee
C
Chantal • solo_traveller • fr
8
Pros:

-

Cons:

-

2026-10-13 • via Nuitee
P
Priscilla • couple • fr
10
Un séjour au top
Pros:

L’accueil est vraiment au top. Rien à redire. L’emplacement, le personnel très agréable et sympathique

2026-10-11 • via Nuitee
M
Michèle • solo_traveller • fr
10
Pros:

Comme lors de nos précédents passages à Lyon, nous avons apprécié cet hôtel : propre, très bien situé avec un personnel très aimable

2026-10-11 • via Nuitee
A
Anna • family_with_children • fr
9
Une étape très confortable
Pros:

Nous avons apprécié le confort des chambres, l'accueil du personnel, la possibilité de garer la voiture au parking de l'hôtel et la qualité du restaurant associé à l'hôtel.

2026-10-09 • via Nuitee
L
Louay • solo_traveller • gb
8
Nice and clean hotel.
Pros:

Clean and close to the congress centre

Cons:

Windows did not open

2026-10-09 • via Nuitee
B
Bruno • couple • it
8
Esperienza positiva
Pros:

La posizione vicina alla metro per raggiungere il centro. Il parcheggio interno ad un costo abbastanza contenuto. La colazione molto varia.

Cons:

Nulla

2026-10-07 • via Nuitee
G
Glenn • couple • be
8
Bien mais un peu trop cher
Pros:

Personnels très gentils et attentifs.
Literie super
Propreté top

Cons:

Trop cher.
20€ pour juste un chien !!!!!! (Qui dort par terre…)

2026-09-18 • via Nuitee
B
Barbara • family_with_children • it
10
2026-09-18 • via Nuitee
F
Fatyyyy • solo_traveller • ch
8
Cons:

Le code du garage pour sortir ne fonctionne pas et personne m'avait averti que je devais appeler la réception pour l'ouverture. J'arrivais en retard au compromis. Pas d'informations en plus j devais sortir à l'extérieur pour demander des explications à la réception comment je devrais faire.

2026-09-16 • via Nuitee
M
Maureen • couple • gb
10
Happy with everything
Pros:

It was clean & comfortable & transport links were amazing

2026-09-15 • via Nuitee
C
Claude • family_with_children • fr
10
Plaisante et fonctionnel
Pros:

Accueil et situation

Cons:

Rien

2026-09-14 • via Nuitee
A
Audrey • solo_traveller • fr
7
2026-09-12 • via Nuitee
L
Lenaic • solo_traveller • fr
7
2026-09-11 • via Nuitee
P
Pascal • couple • fr
8
2026-09-10 • via Nuitee