Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or

Hotels
•
Mercure
8.3 (1057 reviews)
7 Place Charles Hernu , Villeurbanne , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Front desk service
High parking fees

Categories

Cleanliness
7.45
Some reports of dust and dirty curtains, which affected the perception of cleanliness.
Service
8.95
Generally, staff were described as friendly and helpful, though there was a noted issue with the front desk service.
Location
8.95
Conveniently located near public transport, positively impacting overall guest experience.
Room Quality
7.95
Rooms were generally comfortable and quiet, but there were some issues with amenities and maintenance.
Amenities
7.95
Good amenities were mentioned, such as parking and breakfast, but some were noted as lacking.
Value for Money
7.95
The pricing is generally seen as fair for the experience, though some specific costs (like breakfast) were viewed as excessive.
Food and Beverage
8.95
High satisfaction with breakfast options, positively impacting the overall experience.
Overall Experience
8.25
Overall, the hotel provided a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Convenient Location and Renovated Property
The Mercure Lyon Charpennes hotel is ideally situated in Lyon's business district, offering easy access to both the city center and convention center. Renovated in 2015, the hotel provides modern comfort and style for its guests.

Well-Equipped Rooms and Meeting Facilities
With 98 well-appointed rooms and 6 meeting facilities accommodating up to 350 people, Mercure Lyon Charpennes is perfect for business travelers and event organizers. The hotel ensures a seamless stay with its excellent amenities and services.

Dining and Relaxation Options
Indulge in delicious traditional dishes at the hotel's restaurant or unwind with a refreshing drink at the bar after a productive day. Mercure Lyon Charpennes caters to both your culinary cravings and relaxation needs.

Experience the perfect blend of convenience, comfort, and hospitality at Mercure Lyon Charpennes. Book your stay now for a memorable Lyon getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

8.3
Based on 1057 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.25
E
edd5f9cde9ea701a0e0974a54b29da6b • couple • fr
9
Très bien
Pros:

Chambre spacieuse
Petit dej très bon et varié

Cons:

Propreté à désirer dans la salle de bain

2026-04-18 • via Nuitee
E
ec81ab6bf9307291a4ce1b3250035aa7 • solo_traveller • fr
10
tres bien et reposant vu lon besoin
Pros:

l’hotel et le confort de la chambre tres tres bien

Cons:

rien

2026-04-18 • via Nuitee
F
f679cae3c9b4729a24ef84db97e25000 • solo_traveller • fr
9
2026-04-16 • via Nuitee
5
5fe13429c10671ddc1645b39e50c2003 • couple • fr
8
Pros:

Quasiment tout

Cons:

Le parking pas très bien indiqué

2026-04-13 • via Nuitee
B
bd3eb051ba957195dbc6c65543b95bf5 • solo_traveller • fr
8
2026-04-13 • via Nuitee
2
2beab2894f6d718c37b8e639818a530f • family_with_children • bd
10
Extremely comfortable stay for me with my 6 month old baby!
Pros:

Cleanliness

Cons:

Cant think of anything

2026-04-13 • via Nuitee
2
2cfa79aac8667309c596df170a2aab02 • couple • fr
9
2026-04-12 • via Nuitee
C
c29be10a99e4726fdf761b2a2bfa9bcf • couple • fr
7
Séjour ok
Pros:

L'emplacement. Le parking sécurisé, payé juste le temps utilisé.

Cons:

La réservation via booking n'était pas transmise à l'hôtel, le personnel a mis du temps à retrouver notre dossier, beaucoup d'attente à l'accueil.

2026-04-12 • via Nuitee
G
Gabriel • solo_traveller • fr
7
2026-04-11 • via Nuitee
• solo_traveller • fr
8
2026-04-08 • via Nuitee
V
VALERIE • couple • fr
8
2026-04-08 • via Nuitee
R
Rémy • family_with_children • fr
8
Bonnes prestations dans un environnement animé
Pros:

L'emplacement de l'hôtel, l'accueil, la qualité de la literie, le petit dejeuner ++

Cons:

Ma chambre était bruyante, située côté rue et au-dessus du restaurant. Cela explique le prix raisonnable pour la catégorie. Une chambre Cosy avec vue sur cour, en étage élevé, coûte 15% de plus. Vous pourrez être tenté.e de faire l'effort financier.

2026-04-08 • via Nuitee
M
Michèle • couple • fr
10
Excellent établissement
Pros:

Établissement idéalement placé pour explorer Lyon.
De plus le personnel est vraiment très sympathique et les chambres d'une propreté irréprochable. C'était notre 2ème séjour et dorénavant, notre hébergement de référence à Villeurbanne

2026-04-07 • via Nuitee
P
Pauline • solo_traveller • fr
9
2026-04-06 • via Nuitee
D
DANIELLE • couple • fr
10
Bien être
Pros:

L’amabilité du personnel

Cons:

RAS

2026-04-06 • via Nuitee
M
Marie-Flore • solo_traveller • fr
9
Pros:

J'ai été surclassée en chambre donc très spacieux
Bien isolée phonétiquement
Grande tv, grand luxe et maxi grand lit
Salle de bains spacieuse et wc séparés
Beaucoup de rangements disponibles
Moquette au sol donc pas de bruits

Cons:

Le changement d'affectation à la dernière minute, même si tout s'est bien passé au final, ça génère toujours un peu de stress.

2026-04-03 • via Nuitee
J
Jean-luc • couple • fr
9
Pros:

Le petit déjeuner
La déco

2026-03-30 • via Nuitee
C
christiane • couple • lu
10
Super
Pros:

Le bar après une soirée qui était ouvert

Cons:

Rien

2026-03-29 • via Nuitee
F
François • family_with_children • fr
9
Séjour court correspondant à nos attentes ...
2026-03-28 • via Nuitee
M
Marie Line • couple • fr
10
Juste un problème de réservation de parking. J ai payé 2 fois. J attend le remboursement sous 10 jours
2026-03-25 • via Nuitee