Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or

Hotels
•
Mercure
8.3 (1057 reviews)
7 Place Charles Hernu , Villeurbanne , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Front desk service
High parking fees

Categories

Cleanliness
7.45
Some reports of dust and dirty curtains, which affected the perception of cleanliness.
Service
8.95
Generally, staff were described as friendly and helpful, though there was a noted issue with the front desk service.
Location
8.95
Conveniently located near public transport, positively impacting overall guest experience.
Room Quality
7.95
Rooms were generally comfortable and quiet, but there were some issues with amenities and maintenance.
Amenities
7.95
Good amenities were mentioned, such as parking and breakfast, but some were noted as lacking.
Value for Money
7.95
The pricing is generally seen as fair for the experience, though some specific costs (like breakfast) were viewed as excessive.
Food and Beverage
8.95
High satisfaction with breakfast options, positively impacting the overall experience.
Overall Experience
8.25
Overall, the hotel provided a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Convenient Location and Renovated Property
The Mercure Lyon Charpennes hotel is ideally situated in Lyon's business district, offering easy access to both the city center and convention center. Renovated in 2015, the hotel provides modern comfort and style for its guests.

Well-Equipped Rooms and Meeting Facilities
With 98 well-appointed rooms and 6 meeting facilities accommodating up to 350 people, Mercure Lyon Charpennes is perfect for business travelers and event organizers. The hotel ensures a seamless stay with its excellent amenities and services.

Dining and Relaxation Options
Indulge in delicious traditional dishes at the hotel's restaurant or unwind with a refreshing drink at the bar after a productive day. Mercure Lyon Charpennes caters to both your culinary cravings and relaxation needs.

Experience the perfect blend of convenience, comfort, and hospitality at Mercure Lyon Charpennes. Book your stay now for a memorable Lyon getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

8.3
Based on 1057 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.25
A
arnaud • solo_traveller • fr
10
2026-03-21 • via Nuitee
C
Coline • solo_traveller • fr
9
Très bien dans l’ensemble
Cons:

Pas de pression dans la douche le vendredi 20 au matin

2026-03-21 • via Nuitee
L
Lisa • couple • fr
8
2026-03-21 • via Nuitee
P
pascal • couple • fr
10
2026-03-19 • via Nuitee
L
Lê • family_with_children • fr
9
Pros:

Emplacement idéal de l'hôtel pour mon besoin personnel et chambre très calme et spa cieuse

2026-03-17 • via Nuitee
Y
Yannick • couple • fr
9
Très belle établissement
Pros:

Très confortable

Cons:

Ras

2026-03-17 • via Nuitee
V
VALERIE • family_with_children • fr
7
Pros:

Parking - Dîner - Propreté Chambre

Cons:

Problème d'eau chaude - Pas de serviette pour les deux personnes de la réservation

2026-03-16 • via Nuitee
A
Andrew • solo_traveller • fr
7
2026-03-15 • via Nuitee
A
Antonio • solo_traveller • fr
8
Bien
Pros:

L’emplacement

Cons:

Que mon séjour ne soit pas chargé sur ma carte membre Accor

2026-03-15 • via Nuitee
H
Harisson • couple • fr
1
2026-03-14 • via Nuitee
G
Guillaume • solo_traveller • fr
10
Top
Pros:

Chambre impeccable
Buffet petit déjeuner superbe

Cons:

Population du quartier le soir ou la nuit pas extra

2026-03-10 • via Nuitee
J
Johanna • extended_group • fr
8
2026-03-09 • via Nuitee
K
karine • couple • fr
8
Pros:

La chambre très spacieuse et la porte entre la chambre et les sanitaires

Cons:

Le petit déjeuner, léger, le breakfast est à améliorer. Les œufs brouillés et le lard fumé (pas bacon) a évité sinon dans l'ensemble ça été

2026-03-09 • via Nuitee
E
emrah ferhat • solo_traveller • tr
5
Pros:

breakfast is OK

Cons:

parking is like a james bond film. You are trying to park in a private parking garage where the password must be entered twice. and extra 16-20eur cost. they dont give even 1 bottle of water. They left empty bottles in the rooms (probably 100s of people used) to use, from the water dispenser in the corridor. boys in reception doesnt know english.

2026-03-09 • via Nuitee
C
Catherine • family_with_children • fr
10
Pros:

Très bon accueil, chambre spacieuse, très bonne pression de la douche,propreté
Petit déjeuner excellent, produits frais variés
Très proche de quartiers sympathiques à pieds
Tram métro juste devant

Cons:

Ras

2026-03-08 • via Nuitee
E
Etienne • family_with_children • fr
8
2026-03-07 • via Nuitee
M
Matty • couple • gb
9
Pros:

Fantastic staff all very helpful especially Elvis and the Japanese lady and Joyce , we were staying during a medical appointment at the Dr and the helpful ice delivery’s were really appreciated

2026-03-07 • via Nuitee
P
Pauline • family_with_children • fr
6
Pros:

le petit dej etait ok.

Cons:

j'ai été surprise pas le manque de compétence du staff à l'accueil. il faisiat beaucoup trop chaud dans la chambre.

2026-03-05 • via Nuitee
G
Gwladys • couple • fr
8
Pros:

Amabilité du personnel, confort de la literie, propreté.

Cons:

Des produits de toilette autres que du gel douche auraient été appréciés.

2026-03-05 • via Nuitee
I
Ilia • couple • bg
10
Pros:

Location was great. Facilities and service top notch.

2026-03-04 • via Nuitee