Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or

Hotels
•
Mercure
8.3 (1050 reviews)
7 Place Charles Hernu , Villeurbanne , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Front desk service
High parking fees

Categories

Cleanliness
7.45
Some reports of dust and dirty curtains, which affected the perception of cleanliness.
Service
8.95
Generally, staff were described as friendly and helpful, though there was a noted issue with the front desk service.
Location
8.95
Conveniently located near public transport, positively impacting overall guest experience.
Room Quality
7.95
Rooms were generally comfortable and quiet, but there were some issues with amenities and maintenance.
Amenities
7.95
Good amenities were mentioned, such as parking and breakfast, but some were noted as lacking.
Value for Money
7.95
The pricing is generally seen as fair for the experience, though some specific costs (like breakfast) were viewed as excessive.
Food and Beverage
8.95
High satisfaction with breakfast options, positively impacting the overall experience.
Overall Experience
8.25
Overall, the hotel provided a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Convenient Location and Renovated Property
The Mercure Lyon Charpennes hotel is ideally situated in Lyon's business district, offering easy access to both the city center and convention center. Renovated in 2015, the hotel provides modern comfort and style for its guests.

Well-Equipped Rooms and Meeting Facilities
With 98 well-appointed rooms and 6 meeting facilities accommodating up to 350 people, Mercure Lyon Charpennes is perfect for business travelers and event organizers. The hotel ensures a seamless stay with its excellent amenities and services.

Dining and Relaxation Options
Indulge in delicious traditional dishes at the hotel's restaurant or unwind with a refreshing drink at the bar after a productive day. Mercure Lyon Charpennes caters to both your culinary cravings and relaxation needs.

Experience the perfect blend of convenience, comfort, and hospitality at Mercure Lyon Charpennes. Book your stay now for a memorable Lyon getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

8.3
Based on 1050 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.25
M
Marco • couple • ch
9
2026-02-08 • via Nuitee
P
Patrick • solo_traveller • fr
8
2026-02-08 • via Nuitee
J
Jean claude • couple • fr
8
Pros:

Hôtel très bien situé : métro et tram T1 au pied de l’hôtel

2026-01-31 • via Nuitee
N
Nathalie • family_with_children • fr
10
2026-01-31 • via Nuitee
P
perreau • couple • fr
8
Bien et agréable
Pros:

L'insonorisation de la chambre et moquette impec
le petit déjeuner/ qualité au RDV
La diversité des mets sympa même du sans gluten !

Cons:

A la salle de bain, le manque de patères pour suspendre peignoir et serviette et vêtements ....qu'un malheureux tabouret !!!!
Pas très hygiénique....

Au petit déjeuner
Les fromages, manque d'info à leur sujet
J'aurais aimé savoir de quoi il s'agissait, leur nom leur composition vache chèvre brebis et pourquoi pas du faux fromage sans produit laitier !!

2026-01-28 • via Nuitee
F
Fady • couple • eg
7
2026-01-27 • via Nuitee
H
Hervé • solo_traveller • ch
9
J'y retournerai !
Pros:

Malgré que j'avais une chambre en face de l'ascenseur, le SAS de séparation avec une porte entre la salle de bain et la chambre fut très efficace !! Aucun bruit !
Etant un grand buveur de thé, chaque jour j'avais 5 à 6 sachets de thé à disposition, merci !

2026-01-26 • via Nuitee
M
magali • extended_group • fr
7
2026-01-25 • via Nuitee
D
Damien • couple • fr
10
Pros:

Super établissement et services proposés avec la fontaine à eau dans les couloirs. Un excellent petit déjeuner. Top !

2026-01-25 • via Nuitee
S
Stanislav • solo_traveller • hr
9
2026-01-21 • via Nuitee
T
Thomas • couple • fr
10
Je recommande
Pros:

Chambre tres confortable et tres calme. L accueil rien a redire

Cons:

Je ne peut mettre aucun mauvais commentaire car tous était très bien

2026-01-20 • via Nuitee
J
Julie • solo_traveller • fr
9
2026-01-20 • via Nuitee
C
Coralie • couple • ch
9
2026-01-19 • via Nuitee
A
Anne-Sophie • solo_traveller • fr
8
Excellent!
Pros:

le petit dejeuner est excellent! un grand choix et des produits de qualité
les chambres sont spacieuses, propres, bien isolées et confortables.

Cons:

Pour chipoter, j'aurais apprécié plus d'articles de toilettes. Il n'y a que du gel douche

2026-01-19 • via Nuitee
M
MAGALI • couple • fr
8
2026-01-19 • via Nuitee
C
Cholamith • family_with_children • fr
9
Bon sejour, bons souvenirs. Bravo
Pros:

Le service de nuit notemment Isabelle etait super accueillante et tres agreable. Tres souriante et attentive a nos demandes.

Cons:

Tout etait bien.

2026-01-19 • via Nuitee
R
Romain • couple • fr
8
Très bon séjour
Pros:

Chambre très jolie, avec un parking

Cons:

Chaleur dans les chambres

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • fr
8
Un séjour et un accueil agréable.
Pros:

Les chiens acceptés dans l'établissement et dans les chambres ;
La décoration et design de la chambre ;
L'emplacement de l'hôtel pour visiter le centre ville ;
Notre accueil fait par Isabelle à minuit et notre départ à 6h du matin par Isabelle aussi, il est très rare d'être reçue aussi bien, aussi agréablement et chaleureusement.

Cons:

Quelques moisissures dans la douche ;
Parking de l'hôtel assez cher;
L'extérieur de l'hôtel n'était pas très rassurant et très sales (déchets partout)

2026-01-19 • via Nuitee
C
Clive • couple • gb
7
2026-01-19 • via Nuitee
V
Valerie • couple • fr
9
2026-01-19 • via Nuitee