Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or

Hotels
•
Mercure
8.3 (1149 reviews)
7 Place Charles Hernu , Villeurbanne , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Front desk service
High parking fees

Categories

Cleanliness
7.45
Some reports of dust and dirty curtains, which affected the perception of cleanliness.
Service
8.95
Generally, staff were described as friendly and helpful, though there was a noted issue with the front desk service.
Location
8.95
Conveniently located near public transport, positively impacting overall guest experience.
Room Quality
7.95
Rooms were generally comfortable and quiet, but there were some issues with amenities and maintenance.
Amenities
7.95
Good amenities were mentioned, such as parking and breakfast, but some were noted as lacking.
Value for Money
7.95
The pricing is generally seen as fair for the experience, though some specific costs (like breakfast) were viewed as excessive.
Food and Beverage
8.95
High satisfaction with breakfast options, positively impacting the overall experience.
Overall Experience
8.25
Overall, the hotel provided a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Convenient Location and Renovated Property
The Mercure Lyon Charpennes hotel is ideally situated in Lyon's business district, offering easy access to both the city center and convention center. Renovated in 2015, the hotel provides modern comfort and style for its guests.

Well-Equipped Rooms and Meeting Facilities
With 98 well-appointed rooms and 6 meeting facilities accommodating up to 350 people, Mercure Lyon Charpennes is perfect for business travelers and event organizers. The hotel ensures a seamless stay with its excellent amenities and services.

Dining and Relaxation Options
Indulge in delicious traditional dishes at the hotel's restaurant or unwind with a refreshing drink at the bar after a productive day. Mercure Lyon Charpennes caters to both your culinary cravings and relaxation needs.

Experience the perfect blend of convenience, comfort, and hospitality at Mercure Lyon Charpennes. Book your stay now for a memorable Lyon getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

8.3
Based on 1149 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.25
H
Helene • couple • fr
9
Pros:

Emplacement , déco , produits Nice dans la salle de bain , frigo et boissons à discrétion. Large choix au petit déjeuner et gros effort pour proposer des produits sans gluten

Cons:

Il manquait un miroir dans la chambre en pied , faire attention aux contaminations croisées pour les produits sans gluten ceux si doivent être mis bien à part et bien identifiés avec des pancartes , ils doivent être emballés individuellement et ne pas contenir d avoine car les malades cœliaques ne peuvent pas en manger pour la plupart, le personnel doit connaître la composition du pain qu ils proposent

2026-06-05 • via Nuitee
özerk mustafa • solo_traveller • tr
9
2026-05-27 • via Nuitee
P
Pascale • family_with_children • fr
8
week end à Lyon
Pros:

la chambre et la salle de bains sont grandes
les lits sont confortables
à 3 arrêts en métro du centre ville

Cons:

le parking est bien placé sous l'hotel mais payant 16 euros la journée
pas de restaurant le week end

2026-05-26 • via Nuitee
T
Thomas • couple • fr
10
Pros:

Le personnel de l’accueil a été au top ! Très disponible !

2026-05-25 • via Nuitee
M
Michael • family_with_children • gb
9
2026-05-25 • via Nuitee
S
Sarah • solo_traveller • fr
10
Pros:

Emplacement, chambre moderne et bien isolée

2026-05-25 • via Nuitee
N
nadia • couple • fr
8
Personnel jeune très aimable et professionnel
Pros:

Proximité des commerces

2026-05-25 • via Nuitee
J
Jacqueline • solo_traveller • ch
9
Cons:

L'éclairage à la salle de bain!

2026-05-24 • via Nuitee
W
Wrobel • couple • fr
9
2026-05-24 • via Nuitee
N
Noémie • solo_traveller • fr
9
2026-05-23 • via Nuitee
A
ABRAHAM • solo_traveller • fr
7
J'ai vraiment très peu apprécié de ne pas pouvoir suivre les informations à la télévision
Pros:

Le confort de la chambre, le buffet du petit-déjeuner

Cons:

La télé était en panne !! Le jeune homme de la réception, très serviable, a changé les piles de la télécommande, mais peine perdue. Je trouve que pour un hôtel de ce standing, cela fait VRAIMENT très mauvais effet

2026-05-22 • via Nuitee
M
Monika • solo_traveller • at
7
Pros:

Gute Lage, Öffis vor der Tür.

Cons:

Zur Straße raus sehr laut, bei offenem Fenster schlafen unmöglich. Frühstück eher bescheiden.

2026-05-22 • via Nuitee
S
soglo • solo_traveller • fr
7
2026-05-21 • via Nuitee
J
J-m • couple • fr
4
2026-05-21 • via Nuitee
M
Minne • solo_traveller • fr
9
2026-05-18 • via Nuitee
A
Alexandre • solo_traveller • fr
10
2026-05-18 • via Nuitee
M
MONIQUE • couple • fr
8
2026-05-18 • via Nuitee
D
Damien • couple • fr
8
Pros:

Très bien

Cons:

Odeur d’égout

2026-05-18 • via Nuitee
G
GGdine • couple • fr
9
Très bon séjour
Pros:

La chambre spacieuse
Literie confortable
Situation géographique
Parking voiture

2026-05-17 • via Nuitee
Габриела • extended_group • bg
3
Цената не отговаря на качеството което предлагат.
Pros:

Закуската беше задоволителна

Cons:

Персонала влизаха в стаята при сложена табела, че не желая почистване във въпросния ден. Единият път беше когато се преобличах дори. Лоша комуникация с камериерите над 5 пъти им казах че не желая почистване.

2026-05-17 • via Nuitee