Royal Thurso Hotel

Hotels
6.8 (2579 reviews)
Traill Street , Thurso , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Unsatisfactory food quality

Categories

Cleanliness
5.38
Reviews indicated dirty corridors and rooms needing renovations.
Service
9.35
Staff and receptionist were incredibly helpful.
Location
8.39
Good location noted, especially for the North Coast 500.
Room Quality
5.84
Dated rooms with issues like cold temperatures.
Amenities
6.87
Limited amenities and some complaints regarding breakfast options.
Value for Money
6.83
Standard quality for this hotel tier.
Food and Beverage
4.88
Multiple complaints about the quality and freshness of breakfast items.
Overall Experience
6.85
Overall impressions mixed with certain aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:05

Property Description

Centrally Located Hotel with Free Wi-Fi

Convenient Amenities Nearby

Experience the convenience of staying at Royal Thurso Hotel, situated in the heart of Thurso with easy access to shops and businesses. Enjoy free Wi-Fi in all areas, making it perfect for both leisure and business travelers.

Invictus Bar and Hyde Restaurant

Unwind at the inviting Invictus Bar or indulge in a delicious meal at the elegant Hyde Restaurant. The hotel's friendly atmosphere and delightful dining options ensure a memorable stay for all guests.

Explore the North Coast

Discover the beauty of the North Coast from the ideal location of Royal Thurso Hotel. With sandy beaches, headlands, and cliffs nearby, guests can immerse themselves in the stunning natural landscapes.

Book your stay at Royal Thurso Hotel now for a memorable experience!

Important information:

Smoking/nonsmoking rooms are request only basis, they cannot be guaranteed.

The photos shown may vary on the room type.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 2579 reviews
Cleanliness: 5.38
Service: 9.35
Location: 8.39
Room Quality: 5.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 4.88
Overall Experience: 6.85
C
Chrissie solo_traveller gb
3
Pros:

Friendly receptionist

Cons:

Room too hot as wall behind bed hot - rotting windows with one piece holding window open - shower didn't work - hairdryer cut out after a minute - bedside lamps had poor connections and as for breakfast staff uninterested - no alternative milks for cereal - food unappetising. Have had to cancel return stay

2026-06-20 via Nuitee
J
Jean-Luc solo_traveller fr
7
Pros:

Chambre spacieuse et confortable

Cons:

Fenêtres condamnées et parcours du combattant pour accéder à la chambre

2026-06-20 via Nuitee
S
Shirley couple au
4
2026-06-20 via Nuitee
I
Iden solo_traveller gb
4
Mid
Pros:

…..

Cons:

Needs updating urgently

2026-06-20 via Nuitee
F
Fiona extended_group gb
7
2026-06-20 via Nuitee
M
Meechan solo_traveller gb
1
Cons:

Almost impossible to reach our room through corridors, steps up and down. Shower didn't close. Door lock didn't shut.

2026-06-20 via Nuitee
J
James solo_traveller au
6
Pros:

Location for us, there was a bar and restuarant on site.

Cons:

The bed was uncomfortable, no seating available in the room when i could no longer lie down,. There were coach groups during our stay and they took priority for dining, the restuarant area was not staffed as they were tasked to the dining hall for the groups dinner and breakfast, we managed to get a meal at the bar which was good. For our self drive trip through the north it met a need.

2026-06-19 via Nuitee
J
Jane solo_traveller gb
5
Low budget hotel
Pros:

Value for money, comfortable bed, breakfast was ok.

Cons:

Hotel is very run down, low budget amenities.

2026-06-19 via Nuitee
N
norman extended_group gb
9
2026-06-19 via Nuitee
D
Djordje extended_group no
1
Stay Away
Cons:

The pipes in the hallway in just one part of the floor were boiling hot in mid-June, so the room was also horribly hot and with stale air, made worse by the fact that the windows couldn't be opened.

When we told this to the staff, they just said that the heating will turn off in 30min (around 19:00), but even so, our whole part of the floor was hot throughout the night and in the morning.

Additionally, the WiFi didn't work. Avoid if you want a good night's sleep.

2026-06-19 via Nuitee
M
Moritz couple at
4
Enttäuschend, nicht zu empfehlen - kurz vor der Ablehnung
Pros:

Matratze war angenehm, Lage mitten in der Stadt, Parkplatz im Innenhof, Heizung im Bad

Cons:

Zimmer war nicht gesaugt, Fenster lässt sich nicht schließen, Kunststoffbettzeug, Badfenster schimmelt, Mini-Fernseher, Bad kein Licht, Frühstücksgeschirr jeden Tag dreckig, Notausgang permanent offen, Innenhof verdreckt, langer Weg zur Rezeption, Dachgeschoss und kein Lift - baulicher Zustand inakzeptabel

2026-06-19 via Nuitee
R
Reinhard couple de
7
2026-06-18 via Nuitee
M
Malcolm solo_traveller nl
7
Pros:

niets bijzonders. diner in het hotel was ok.

Cons:

het ontbijt was onder de maat, met weinig keus.

2026-06-18 via Nuitee
T
Tamás solo_traveller hu
6
Pros:

Az elhelyezkedés

Cons:

Penészes fürdő. Alig zárható szoba. A reggelit úgy kellett kicsalogatni a személyzettől, mert egy nyugdíjas csoport után ertünk oda.

2026-06-18 via Nuitee
D
Denise couple gb
5
2026-06-18 via Nuitee
P
Pauline solo_traveller gb
2
Very run down dirty hotel
Cons:

Room was dirty, shower leaked all night

2026-06-17 via Nuitee
C
christopher couple gb
1
I have said it
Pros:

Awful

Cons:

Just a decaying hotel

2026-06-17 via Nuitee
A
Andrew solo_traveller gb
8
2026-06-16 via Nuitee
P
Paul solo_traveller gb
6
2026-06-16 via Nuitee
K
Keith Isaacs extended_group za
5
Train your staff, clean up your facilities - you want an efficient happy environment
Pros:

Breakfasts were cereal out of a box, yoghurt out of a carton, eggs, bacon and toast - VERY POOR. No WiFi at all, one young lad Liam was the only positive.

Cons:

The TV screen in the room is smaller than a PC monitor, the street noise was bad till 3am (granted Scotland had won their first World Cup soccer game) but the noise was hectic.

2026-06-16 via Nuitee