The Signature at MGM Grand - All Suites

Friendly atmosphere.

Clean. Everything was close. Restaurant’s were awesome. Casinos were great. The pool area was clean and staff was pleasant.

everything. clean and quite

Cette partie de MGM est en retrait du Strip, lequel reste accessible par les différents chemins au travers de l’hôtel et du casino. C’est agréable.

The location was good, I was lived here 14 years ago.

During my recent stay, I experienced several service lapses that fell significantly below expected hospitality standards.

On the first night, the toilet in my bathroom backed up in the middle of the night. Housekeeping came to dry the bathroom floor, but the next day the room had a strong, unpleasant odor. I notified the front desk and requested housekeeping service. A housekeeper arrived early while we were still sleeping and stated she would return in an hour. We left the room for the day, but upon returning around 6 PM, it was clear the room had not been serviced and the bathroom had not been cleaned. The odor remained, and no follow‑up was provided despite my request.

I approached the front desk again to ask for assistance, but no one was sent. At checkout, I mentioned the incident to the front desk associate, who dismissed the concern without acknowledgment or apology. His response was cold, disengaged, and lacked any sense of accountability.

Additionally, at the pool, all front sun beds were marked as reserved, leaving only a few beds available in the back. When I asked the pool manager/supervisor for assistance, I was told that the front beds required a $100 fee or that I could “come back later” and hope one became available. The tone and delivery were uncaring and disingenuous, offering no genuine hospitality or effort to assist.

Overall, the experience reflected a breakdown in communication, follow‑through, and guest care across multiple departments.

Very nice room, (36th floor, bedroom with adjoining room with small kitchen). View of the Sphere was pretty cool. Excellence location Clean area, elevators fast and easy. Very friendly and responsive staff! The small kitchen was very nice to have with full size refrigerator/freeze, coffee maker, sink, stove.

Excellence location. Relaxing atmosphere. Clean and vibrant suite. Excellent service! Very friendly and responsive staff!

The stay an all was great I feel like pool they be extra with kids when even the pool is alone and under parents supervision

Loved the rooms, the fact that your key works for only your room and floor, casino area cool, view amazing. Would definitely come back

The staff came for cleaning room very good

The most amazing experience definitely family friendly and will be going back there. Everything was so clean we had cleaning service everyday they would check and ask if we needed anything! I would definitely recommend signature at mgm grand

Dates of Visit: 7/22-7/25
Room Assigned: 17-602

Our group of 4 adults and 2 kids stayed at this suite style hotel at MGM Grand and it was great! Our primary purpose of staying here was the fact that it was directly connected to MGM Grand and its pool complex. The MGM Grand pool complex has one of the best lazy rivers out of the hotels on the Las Vegas Strip. It surely beats the one at Mandalay Bay in terms of length and size.

My 7 year old niece absolutely loved going to the pool and lazy river during our stay at The Signature.

Prior to arrival, I called about a week before to have a note left on my reservation stating that I'd prefer to have a room in Tower 1, which is the tower closest to the MGM Grand. Technically all 3 towers are connected to MGM Grand via moving walkways, but it save a couple minutes of time for us.

Our 17th floor 1-bedroom balcony unit itself was very spacious, clean, and comfortable. My sister and her husband and young son slept in the bedroom. My wife and my niece and I slept on the pull-out bed in the living room. One of the most appreciated feature of this unit was the fact that there was a whole 2nd bathroom (stand-up shower, but no tub). It made it much easier to split up the bathroom usage for my party with that 2nd bathroom. In addition to that 2nd bathroom, having a full sized fridge was nice to have since we were able to chill all of our fruits, snacks, and beverages in it.

Overall, we would definitely consider this hotel the next time we want to visit Vegas with my sister's kid or other groups with young kids.

Our stay here was fantastic. Would highly recommend this hotel

Really enjoyed our stay, staff was great. Really enjoyed the pool area, liked that it wasn’t insanely busy like some other places. Wish there was a little more seating around the pool, lots of reserved spots that were blocked (but not being used). Rooms were nice, clean, beds comfy. We liked having the kitchenette, saved a few dollars by hitting up target Day 1, and being able to make our breakfast and lunches. When going to the main strip, I highly recommend using the connecting hallway that goes to MGM. Doesn’t add any time for most places, and can walk inside out of the heat. Also, lots to do in MGM and across the road at New York New York.

La chambre, la vue, l accueil, un bon rapport qualité prix.

MGM Signature towers units are extremely comfortable, and staff are very attentive, courteous and professional. The atmosphere is very calming, and it helps that there are no casino machines!