The Maslow Hotel, Sandton

Hotels
Sun International
8.5 (1405 reviews)
Corner Rivonia Road and Grayston Drive , Johannesburg , za

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great location
Comfortable rooms
Cons:
Issues with service
Food quality dropping
Dated room carpets

Categories

Cleanliness
8.46
Rooms were clean, but some complaints about dated carpets.
Service
7.93
Mixed sentiments with comments on unhelpful reception staff at times.
Location
9.47
Great location with easy access to local attractions.
Room Quality
7.42
Some rooms were noted as small and dated.
Amenities
8.95
Good amenities including a nice swimming pool and spa.
Value for Money
9.41
Generally good value with many positive aspects highlighted.
Food and Beverage
7.46
Food quality has dropped with some disappointing experiences reported.
Overall Experience
8.93
Overall a pleasant stay with many positive aspects, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:52

Property Description

Luxurious Accommodation with Panoramic City Views
The Maslow Hotel in Sandton offers luxurious accommodation with warm colors and panoramic city views. Each suite features a living room and a private bathroom, providing a comfortable and stylish stay.

Africology Spa and Conference Facilities
Guests can unwind at the on-site Africology Spa, offering natural and eco-friendly products and treatments. The hotel also boasts conference and meeting facilities, perfect for business travelers. Additionally, a wedding venue is available for special occasions.

Dining Options and Complimentary Shuttles
Indulge in a variety of culinary delights at The Lacuna Bistro and Bar, serving delicious meals and beverages. The hotel offers complimentary shuttles to nearby attractions, making exploring the city convenient for guests.

Experience luxury, relaxation, and convenience at The Maslow Hotel, Sandton. Book your stay now for an unforgettable experience.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 133 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1405 reviews
Cleanliness: 8.46
Service: 7.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 8.93
B
Bandile couple za
10
2026-05-13 via Nuitee
B
Bandile couple za
9
2026-05-13 via Nuitee
N
Natalie couple zw
6
2026-05-10 via Nuitee
M
Mukuna couple za
8
Chilled
Pros:

The location

Cons:

The communication.

2026-05-08 via Nuitee
M
Mdubeni couple za
10
Wonderful
2026-05-07 via Nuitee
R
Ryan solo_traveller za
10
2026-05-06 via Nuitee
M
Mabuza couple za
10
2026-05-05 via Nuitee
W
Wanyonyi solo_traveller ke
10
2026-05-05 via Nuitee
F
Fezile family_with_children za
9
Lovely birthday celebration for my daughter
Pros:

Beautiful, modern with a great vibe. The restaurant and bar onsite and pool offers a one stop shop.

Cons:

Nothing

2026-05-04 via Nuitee
N
Nevasha solo_traveller za
1
2026-05-03 via Nuitee
J
jonnes solo_traveller au
9
2026-04-28 via Nuitee
Y
Yunike solo_traveller zm
8
Loved the Maslow
Pros:

Excellent location, great ambience. Rooms were clean & comfortable.
Loved the shuttle every 30 minutes to & from Sandton mall. Staff were friendly, always welcoming, ready to assist.

Cons:

Breakfast was hit & miss; sometimes served cold & wish they had more variety daily. After 3 days it became monotonous.

2026-04-28 via Nuitee
J
Janet couple za
5
Was there for award ceremony won’t stay again.
Pros:

Central

Cons:

Staff were rude

2026-04-27 via Nuitee
C
Carla Sofia Cruz family_with_children pt
7
2026-04-26 via Nuitee
C
Cherise solo_traveller za
10
Exceptional Staff
Pros:

Central and exceptional staff

Cons:

None

2026-04-25 via Nuitee
L
Lize couple za
9
The Maslow is an excellent stay. Value for money and 5 star.
Pros:

I like everything at the Maslow

2026-04-20 via Nuitee
J
Junaid couple za
9
2026-04-19 via Nuitee
V
Vilakazi couple za
1
Terrible
Pros:

Nothing on the night

Cons:

The reception was terrible. I booked a suite and was not happy at all - not even fruits or sweets to welcome us in the room. we carried our own luggage to the room while porters were standing at the door. Even after reporting and informing the reception that we would cut our stay and check out the following morning still no apology was extended.

2026-04-18 via Nuitee
L
Lebo solo_traveller za
8
2026-04-17 via Nuitee
S
Sfiso solo_traveller za
10
2026-04-15 via Nuitee