Jesmond Dene House

Hotels
9.2 (2448 reviews)
Jesmond Dene Road , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service from staff
Comfortable and cozy rooms
Excellent breakfast options
Beautifully decorated for Christmas
Convenient location
Cons:
Cleanliness issues with flies at breakfast
Low toilet issue in one room

Categories

Cleanliness
8.44
A couple of flies were seen during breakfast, indicating some issues with cleanliness.
Service
9.91
Staff were friendly, knowledgeable, and attentive, with particular praise for Abby.
Location
9.45
The hotel is in a fantastic location, ideal for festive gatherings.
Room Quality
8.9
Rooms are cozy and comfortable with good amenities, though one room had a low toilet issue.
Amenities
8.93
Plenty of amenities in the room, contributing to a comfortable stay.
Value for Money
8.89
Standard value for this hotel tier with excellent service and a great experience.
Food and Beverage
9.44
Food quality at breakfast was good, though some minor concerns with presentation.
Overall Experience
9.61
A lovely overall experience with great service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:17

Property Description

Luxurious Accommodation
Indulge in the grandeur of 40 uniquely styled bedrooms with under-floor heating, Molton Brown toiletries, and exclusive terrace options for a touch of elegance.

Award-Winning Dining
Savor seasonal cuisine crafted from local produce at our acclaimed restaurant, complemented by a bright summer terrace for a delightful dining experience.

Chic Bar and Lounge
Relax in style at our stylish bar and lounge, offering a light menu, fresh coffee, and a wide selection of wines in a sophisticated setting.

Experience luxury amidst parkland serenity at Jesmond Dene House. Book now for an unforgettable stay!

Important information:

Lunch is served Wednesday - Saturday midday - 3pm.
Afternoon Tea is served daily 1pm - 4pm Wednesday to Sunday (24hrs notice of booking required).
Our A la Carte Menu is served Wednesday – Saturday, Wednesday - Thursday 6pm – 8:30pm, Friday and Saturday 6pm - 9pm.
Our Lounge and Bar Menu is available Sunday from 6pm - 8:30pm, Monday & Tuesday from midday - 8:30pm.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

9.2
Based on 2448 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
M
Miriam couple gb
10
Pros:

Peaceful location , friendly staff, good food
Ideal for convalescence or romantic break

2026-08-15 via Nuitee
K
Kenneth couple gb
10
Clean,comfy bed , lovely staff
Pros:

Great location for freeman hospital

Cons:

Nothing

2026-08-14 via Nuitee
P
PlayFtse4me Couples England
8
Super food and service in a beautiful hotel
Pros:

Friendly, attentive and welcoming staff for whom nothing was too much trouble. The food and service was very good. Beautiful building and location.

2026-08-12 via Tripadvisor
I
Ian couple nz
7
2026-08-11 via Nuitee
J
jazzncaz Friends getaway Newcastle upon Tyne, Tyne and Wear, England
10
Excellent lunch and stay package
Pros:

We took advantage of the Sunday Lunch promotion coupled with a one-night stay. The lunch was really delicious; perfect roast beef with excellent vegetables and Yorkshire puddings. The only minor disappointment was that the roast lamb had run out but we were the last table to sit down and, with beef this good, it really wasn’t a problem. Our hotel room was superb; spacious and well appointed with a hand-written not for the Housekeeping Team which was a lovely touch to make us feel welcome. The reception staff were also very welcoming, especially Alexandra who went out of her way to help us enjoy our stay.

2026-08-10 via Tripadvisor
H
helencB8882MN Family
10
Amazing hotel and staff!
Pros:

This is a beautiful hotel - and the staff were fantastic!

2026-08-09 via Tripadvisor
R
Rachel couple gb
8
2026-08-09 via Nuitee
A
Abbie solo_traveller gb
10
Made me feel so welcome, already looking to return
Pros:

All aspects ✨

Cons:

None

2026-08-09 via Nuitee
A
Armitage solo_traveller gb
9
Pros:

Peaceful and comfortable in a beautiful area.

2026-08-08 via Nuitee
M
MissAnnie1955 Couples Melbourne, Victoria
8
This hotel is lovely, but the staff need some polish. And please fix the creaking floors
Pros:

This was a delight to look at as we drove up the drive. We were quite excited about what was to come
The receptionist was a young girl who really was a bit vague. ( and kept playing with her hair while talking to her 😡😡)
We asked for help with our bags, which she did. Well one bag. But what she should have done was ask us to move the car closer to The New House, so less walking and less carrying heavy bags. Instead our car was parked then we had to move it ( please just think practically)
The new section was lovely. But wow, did those floors creak! Strange given it’s the newer part.
We booked in for dinner as they had an August Special, only to be told it wasn’t on that day of the week! I looked on line and there was nothing that mentioned certain days of the week! Disappointing
Breakfasts were lovely
It is a bit out of town, but we dove in and parked and wandered. Easy.

2026-08-07 via Tripadvisor
K
kaywV1627MR Couples
10
Perfect.
Pros:

As always, a perfect few days to celebrate our 49th wedding anniversary - we have already booked for our 50th! It’s a lovely place - we stay there every 6 months or so, just for a quiet few days.
The staff are all friendly and helpful, without exception. Some of them have been there for years which, tome, suggests it’s a nice place to work, as well as to visit.
Our room was lovely -had been updated since last time -beautiful.

The ‘pièce de résistance’ was our meal last night! Sublime!!!!

Thanks to all of you again!

2026-08-07 via Tripadvisor
B
Bruce couple gb
8
Nice location down a quiet side road
Pros:

Breakfast offering was good, they have a nice conservatory to eat in. The room appeared very clean, although I did find a previous occupant's aerosol can lid underneath the bed whilst looking for something I myself dropped under the bed.

Cons:

One thing I found awkward was that in the room we were in (room 14), the toilet cistern was 2-3 inches lower than standard height - this might not seem a lot, but when you're in your 60's, it makes a difference getting up/down for it. Not sure whether this was the toilet fitting itself, or if the bathroom floor has been raised around the bathroom furniture (the bathroom floor was a little higher than the bedroom).

2026-08-07 via Nuitee
D
Debra couple gb
8
2026-08-07 via Nuitee
S
Shaun solo_traveller gb
10
2026-08-07 via Nuitee
T
Thornton solo_traveller ie
8
2026-08-07 via Nuitee
P
philoV7761YK Solo travel
10
Lovely Hotel
Pros:

Great hotel, beautiful setting and superb facilities, only had a chance to stay 1 night but made to feel very welcome plus upgraded to a suite which made it even more special.

The whole team I interacted with at the Hotel went out of their way to be helpful and friendly.

Hopefully next time I go the Newcastle I will be able to stay longer than just 1 night and sample more of the facilities.

2026-08-06 via Tripadvisor
F
Footprints719256 Family
10
Simply outstanding
Pros:

Second summer spending a few days at Jesmond Dene House. The whole experience was a good as ever. Beautiful hotel, fabulous service, delicious breakfast. But it’s the staff that make it a great place to stay. They are all super welcoming and helpful. Special shout out to Tom T……an absolute superstar in the Front of House Team.

2026-08-06 via Tripadvisor
S
selina couple gb
10
A regular visitor who is never let down. Consistent high standards and always a relaxing stay
Pros:

The lovely Arts and Craft hotel building, luxurious and comfortable bedrooms, cosy characterful bar, elegant restaurant and excellent food and beautiful garden.

2026-08-06 via Nuitee
J
Julie couple gb
10
Comfortable, caring and a real treat
Pros:

Felt rural

2026-08-05 via Nuitee
J
jillfL5530KU Solo travel
10
Stunning hotel in the most beautiful setting
Pros:

Set in the most beautiful part of Newcastle.
The hotel building is stunning and the inside is beautifully decorated whilst maintaining it historic background.
The rooms are very clean and have all the amenities needed - fresh milk for tea in the morning was a bonus for me.
There were weddings at the hotel when I was staying but I barely heard any noise from guests.
Breakfast is amazing with plenty of choice and high quality.
Staff were very helpful, polite and made my stay very comfortable. A special thank you to Abby who was absolutely amazing. She literally couldn't do enough for me!

2026-08-04 via Tripadvisor