Jesmond Dene House

Hotels
9.2 (2070 reviews)
Jesmond Dene Road , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service from staff
Comfortable and cozy rooms
Excellent breakfast options
Beautifully decorated for Christmas
Convenient location
Cons:
Cleanliness issues with flies at breakfast
Low toilet issue in one room

Categories

Cleanliness
8.44
A couple of flies were seen during breakfast, indicating some issues with cleanliness.
Service
9.91
Staff were friendly, knowledgeable, and attentive, with particular praise for Abby.
Location
9.45
The hotel is in a fantastic location, ideal for festive gatherings.
Room Quality
8.9
Rooms are cozy and comfortable with good amenities, though one room had a low toilet issue.
Amenities
8.93
Plenty of amenities in the room, contributing to a comfortable stay.
Value for Money
8.89
Standard value for this hotel tier with excellent service and a great experience.
Food and Beverage
9.44
Food quality at breakfast was good, though some minor concerns with presentation.
Overall Experience
9.61
A lovely overall experience with great service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:17

Property Description

Luxurious Accommodation
Indulge in the grandeur of 40 uniquely styled bedrooms with under-floor heating, Molton Brown toiletries, and exclusive terrace options for a touch of elegance.

Award-Winning Dining
Savor seasonal cuisine crafted from local produce at our acclaimed restaurant, complemented by a bright summer terrace for a delightful dining experience.

Chic Bar and Lounge
Relax in style at our stylish bar and lounge, offering a light menu, fresh coffee, and a wide selection of wines in a sophisticated setting.

Experience luxury amidst parkland serenity at Jesmond Dene House. Book now for an unforgettable stay!

Important information:

Lunch is served Wednesday - Saturday midday - 3pm.
Afternoon Tea is served daily 1pm - 4pm Wednesday to Sunday (24hrs notice of booking required).
Our A la Carte Menu is served Wednesday – Saturday, Wednesday - Thursday 6pm – 8:30pm, Friday and Saturday 6pm - 9pm.
Our Lounge and Bar Menu is available Sunday from 6pm - 8:30pm, Monday & Tuesday from midday - 8:30pm.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2070 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
1
122juneg Family United Kingdom
10
Thank you Jesmond Dene House
Pros:

Oh my days, its beautiful. Abi on reception is absolutely " fab " my grandsons words.
He oved her, she is an Amazing host. Also the housekeeper for kindness.. I could have stayed there forever.
Genuine lovely Staff.
Amazing place and Jesmond Dene Falls beautiful.

2026-03-21 via Tripadvisor
H
HP51su Friends getaway Chesham, Buckinghamshire, England
10
Highly recommend
Pros:

We thoroughly enjoyed everything about our stay in this beautiful hotel. The surroundings are lovely, the staff are both friendly and professional and the accommodation and the food are high-quality. It is a very relaxing place to stay and proved to be a great base for exploring the area from the city of Newcastle to the coast beyond, Hadrian’s wall and Hexham inland.

2026-03-21 via Tripadvisor
G
Geraldine solo_traveller gb
10
Great hotel in a really delightful setting but with easy access to the city.
Pros:

Beautiful hotel in a large, attractive garden close to huge wooded area around the Ouseburn river with lots of paths to explore. The easy short walk to Ilford Road Metro station was a bonus. Room was a large double and very comfortable, especially given the reasonable price. Staff are professional, welcoming and very helpful - thanks to Abby for giving us some background history on the house. Food was of a high standard and served by well-trained waiting staff. The breakfasts were just about the best we’ve had in any hotel. Good to have access to a pleasant bar area and a large lounge.

Cons:

Nothing.

2026-03-21 via Nuitee
C
Conor solo_traveller ie
9
2026-03-21 via Nuitee
G
Grainne solo_traveller ie
10
Very comfortable, great night’s sleep. Wonderful staff especially Abby & Freyja at Reception
Pros:

It is a beautiful property that has been maintained to a very high standard

2026-03-21 via Nuitee
T
Tom family_with_children gb
9
Tranquil city escape
Pros:

This hotel is so peaceful. It is a lovely oasis just outside the city, with a calm relaxing and cosy atmosphere. A really gorgeous stay.

Cons:

The bed, although large, was two singles zipped together. At times it was difficult to find bar staff to get a coffee or drink to the room, either in person or on the phone.

2026-03-21 via Nuitee
G
Getaway04663160392 Solo travel
10
Extremely enjoyable
Pros:

I had a very enjoyable stay in the Jesmond Dene House. The staff were so helpful and friendly especially Abby and Nicole. They couldn’t do enough to help. The hotel is fabulous. Can’t recommend it enough.

2026-03-20 via Tripadvisor
G
G9988SHelizabethm Family London, England
2
Mother’s Day breakfast ruined
Pros:

When I visit my daughter in Newcastle, I love to visit Jesmond Dene House for tea. My daughters thought breakfast would be a nice Mother’s Day treat. We arrived for our 10.30am booking and was rudely informed that our booking had been moved to 8.30am and we were late!! We politely informed the manager that we had made the 10.30am booking by telephone and it had been confirmed. She informed us that had we booked online she could have contacted us! No apology was offered. The manager continued to be strident and in the end, we were the offered breakfast in the bar area. So disappointed with this hotel.
Luckily Hotel du Vin continues to provide excellent service so we did have a lovely Mother’s Day breakfast in the end.

2026-03-20 via Tripadvisor
A
ALLAN couple gb
10
Excellent
Pros:

Staff nice very clean

Cons:

No charger for car working

2026-03-20 via Nuitee
M
Michael solo_traveller gb
9
2026-03-20 via Nuitee
P
paul solo_traveller gb
10
Amazing hotel with great food and lovely staff
Pros:

Staff are so friendly and professional, the room was spotless and has absolutely everything you would need. The food and service are top class. Very quiet and a great night’s sleep.

Cons:

Nothing

2026-03-20 via Nuitee
S
Samantha couple gb
10
2026-03-20 via Nuitee
J
Jeff solo_traveller gb
8
Very enjoyable stay and it ticked a lot of boxes.
Pros:

Breakfast was very good, i thought the dinner ok but a little expensive for the portion size.

Cons:

As i was travelling for work an earlier breakfast would have been better

2026-03-20 via Nuitee
M
Marion couple gb
10
Enjoyable and friendly
Pros:

Comfortable elegance

2026-03-19 via Nuitee
A
angela couple gb
9
Excellent short stay experience close to Newcastle centre and jesmond dene
Pros:

Location excellent. The staff were very helpful and friendly. Lovely gardens and great food

Cons:

The bed was very hard

2026-03-18 via Nuitee
C
Claire solo_traveller je
8
A warm ,cosy traditional place to stay.
Pros:

I met my son who is studying - we had an excellent evening meal and breakfast.

2026-03-18 via Nuitee
F
Fergus couple gb
9
Elegant hotel in park very near Newcastle centre
Pros:

Beautiful historic building and location, on-site parking, and an easy walk to metro or Newcastle town centre. Lovely staff. Abby was particularly helpful.

Cons:

Great bath but had to be a slight contortionist to reach the bolted-to-wall soap.

2026-03-18 via Nuitee
I
Ian family_with_children gb
8
Pros:

The price and room.

2026-03-18 via Nuitee
S
Steve solo_traveller gb
8
Would definitely go again.
Pros:

Location, appearance, staff and breakfast was fantastic

Cons:

Slamming heavy doors next to our room maybe need soft closers

2026-03-17 via Nuitee
A
Alan couple gb
6
Hotel ok but over-priced
Pros:

Breakfast was good
Room was quiet
Parking no problem

Cons:

Shower wasn't great
Water didn't drain properly from bath or sink

2026-03-16 via Nuitee