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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in the grandeur of 40 uniquely styled bedrooms with under-floor heating, Molton Brown toiletries, and exclusive terrace options for a touch of elegance.
Award-Winning Dining
Savor seasonal cuisine crafted from local produce at our acclaimed restaurant, complemented by a bright summer terrace for a delightful dining experience.
Chic Bar and Lounge
Relax in style at our stylish bar and lounge, offering a light menu, fresh coffee, and a wide selection of wines in a sophisticated setting.
Experience luxury amidst parkland serenity at Jesmond Dene House. Book now for an unforgettable stay!
Lunch is served Wednesday - Saturday midday - 3pm.
Afternoon Tea is served daily 1pm - 4pm Wednesday to Sunday (24hrs notice of booking required).
Our A la Carte Menu is served Wednesday – Saturday, Wednesday - Thursday 6pm – 8:30pm, Friday and Saturday 6pm - 9pm.
Our Lounge and Bar Menu is available Sunday from 6pm - 8:30pm, Monday & Tuesday from midday - 8:30pm.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The building, the room and the surroundings are beautiful. The food was really good quality, the chef clearly take pride in his cooking.
Sometimes hard to find staff, turned up my dinner reservation and had to wait 5 minutes and breakfast no staff around. However, they certainly made up for this, friendly and professional.
Superb building with lots of history and charm,
Great location with good parking and walks
Nothing
The property was clean and had a lively ambiance, breakfast was first class and staff were excellent
We arrived just after 8.30pm and were unable to get any food , only thing available off the room service menu was a cheese board ( it was really nice )
Everything! Staff were lovely and went above and beyond. Grounds are just beautiful. The rooms and service were all exceptional. Would happily recommend and revisit.
Nothing. It was exceptional right across the board.
Everything ! Beautiful building on the edge of a park - it felt as if you were in the countryside. Room was gorgeous, staff extremely pleasant and friendly and food delicious .
Absolutely loved staying here. Perfect location for work . Had several meeting and was able to meet with clients in a lovely setting and had privacy.
This is my third visit and will not be the last! I love this hotel it's so peaceful and very good English country quality. Such an oasis in this city I decided to extend my stay for a week!
no air con...but because of the outlook of the woodland and no noise I could leave the windows open and fan on which worked and was needed in this unusual heatwave.
Love location, staff very friendly, love the building and it’s history.
Lighting in bar , lounge areas is awful.
Bedside light switch didn’t work so had to get out of bed and switch off at
mains.
Paid £12 for tiny cup of soup and told bread would be extra.
Tiny tea cups in room , no use to anyone
n/a
It was beautiful, the building itself is very well presented, tastefully decorated and furnished.
Nothing
Beautiful property, the apartment was enormous, bed was huge and so comfortable. Terrace was amazing.
Nothing
I had the most wonderful stay at Jesmond Dene house. Travelled for a conference and didn't expect to stay in such a beautiful place. It was less than a five minute walk to the local waterfall - there was a gorgeous half an hour nature walk right from the car park of the hotel. The restaurant in the hotel was outstanding - serving innovative dishes like seabass ceviche and barbecued peaches with whipped rosemary ricotta and hazelnuts. Loved sitting in the garden for morning coffee in the sun. Was also grateful to come back to a beautiful room with treats provided on arrival (blondie bites) and a bathroom bigger than my flat! I highly recommend a stay here.
Nothing. A perfect stay
Everything
The hotel and staff were fabulous! Unfortunately my husband was taken ill in the night and staff - especially Abbey and Christian - were brilliant. We will definitely be returning in the near future
S tt sued 2 nights while visiting freeman hospital. Food was lovely, room was extremely comfy and spotlessly clean.
All staff we came into contact with were very friendly and helpful.
Would love to know where they obtained the cushions in our room from.
Lovely hotel, great location.
Staff very friendly .
Great location. Friendly staff. Spotlessly clean. Comfy bed.
Nothing
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