Jesmond Dene House

Hotels
9.2 (2406 reviews)
Jesmond Dene Road , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service from staff
Comfortable and cozy rooms
Excellent breakfast options
Beautifully decorated for Christmas
Convenient location
Cons:
Cleanliness issues with flies at breakfast
Low toilet issue in one room

Categories

Cleanliness
8.44
A couple of flies were seen during breakfast, indicating some issues with cleanliness.
Service
9.91
Staff were friendly, knowledgeable, and attentive, with particular praise for Abby.
Location
9.45
The hotel is in a fantastic location, ideal for festive gatherings.
Room Quality
8.9
Rooms are cozy and comfortable with good amenities, though one room had a low toilet issue.
Amenities
8.93
Plenty of amenities in the room, contributing to a comfortable stay.
Value for Money
8.89
Standard value for this hotel tier with excellent service and a great experience.
Food and Beverage
9.44
Food quality at breakfast was good, though some minor concerns with presentation.
Overall Experience
9.61
A lovely overall experience with great service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:17

Property Description

Luxurious Accommodation
Indulge in the grandeur of 40 uniquely styled bedrooms with under-floor heating, Molton Brown toiletries, and exclusive terrace options for a touch of elegance.

Award-Winning Dining
Savor seasonal cuisine crafted from local produce at our acclaimed restaurant, complemented by a bright summer terrace for a delightful dining experience.

Chic Bar and Lounge
Relax in style at our stylish bar and lounge, offering a light menu, fresh coffee, and a wide selection of wines in a sophisticated setting.

Experience luxury amidst parkland serenity at Jesmond Dene House. Book now for an unforgettable stay!

Important information:

Lunch is served Wednesday - Saturday midday - 3pm.
Afternoon Tea is served daily 1pm - 4pm Wednesday to Sunday (24hrs notice of booking required).
Our A la Carte Menu is served Wednesday – Saturday, Wednesday - Thursday 6pm – 8:30pm, Friday and Saturday 6pm - 9pm.
Our Lounge and Bar Menu is available Sunday from 6pm - 8:30pm, Monday & Tuesday from midday - 8:30pm.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2406 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
G
Gordon solo_traveller gb
10
2026-07-24 via Nuitee
P
Paolo couple it
9
Pros:

It is an ancient and elegant structure but with all the modern comforts. The staff is professional and ready to help, breakfast was really good and a special mention goes to the signature afternoon tea, highly reccomended. The position is strategic, close the underground station.

2026-07-23 via Nuitee
H
Helen solo_traveller gb
10
A perfect one night stay
Pros:

A gorgeous beautiful hotel. The staff are well trained and very courteous

Cons:

Decor and room

2026-07-22 via Nuitee
P
Paul couple gb
10
Fabulous hotel, great location and super friendly staff. Will definitely return
Pros:

Great location, exceptional room and very pleasant staff

Cons:

Nothing

2026-07-22 via Nuitee
M
Mark solo_traveller gb
10
2026-07-21 via Nuitee
J
john solo_traveller gb
6
Nice hotel, lovely area. Got bad vibe from fella at the reception
Pros:

Room was nice and clean. Lovely bathroom.

Cons:

The mini bar fridge wasn't working properly as it didn't keep any thing cool/cold. The fella at the reception wasn't very friendly, just got a bad vibe from him.

2026-07-20 via Nuitee
T
Timothy solo_traveller gb
9
Pros:

Location
Staff very helpful and friendly.

Cons:

Nothing to not like

2026-07-20 via Nuitee
N
N5041EKjamesb Family
10
Family stay at Jesmond Dene Hotel
Pros:

Always wonderful to stay at Jesmond Dene house and we brought my elderly parents for a special occasion. The team were fantastic and Abby went above and beyond to make everything go smoothly. We highly recommend the assisted room 6 which was perfect for my parents and shower stand and toilet raise were thoughtfully provided unasked. Lovely food, spaces and relaxation.

2026-07-19 via Tripadvisor
T
tanagogo1 Couples Marlow, Buckinghamshire, England
10
Jesmond Oasis
Pros:

This hotel is an oasis sitting in the heart of Jesmond, Newcastle. Beautiful architecture and gardens, well equipped room (recommend the Armstrong Suite) and a lovely garden room for breakfast. The service was always friendly and polite. A few minor niggles in the room, that should now be rectified :)

2026-07-18 via Tripadvisor
J
Juliewalker422 Family
10
Beautiful hotel with great parking & lovely garden areas
Pros:

A beautiful place to stay. Lovely location & such a charming hotel. Deluxe double room was very comfortable and we had a lovely surprise balcony with outdoor seating area. Small plate of sweet treats with a welcoming note in room on arrival was a nice touch. Excellent breakfast. Staff so welcoming & friendly. Hope to plan another visit later this year. Would highly recommend

2026-07-17 via Tripadvisor
R
rachelrR4980ST Family
10
A wedding service beyond our expectations
Pros:

We stayed at JDH for our daughter's wedding and reception in June 2026 and the whole event was absolutely superb...beyond our expectations. Hannah and her team coordinated to perfection and nothing was too much trouble. Our accommodation above the Grand Hall was beautifully presented, comfortable and airy (despite the hot weather) with fans to keep the air as cool as possible. All the guests commented on how lovely the day was and this is in no small part to the setting, hospitality, quality of the food and drink and the welcome we all felt from the JDH team. If you are thinking about a place to stay in Newcastle upon Tyne, or a venue for a Wedding reception and accommodation for guests look no further that JDH! We thought it was superb and a huge thank you to Hannah and her team.

2026-07-17 via Tripadvisor
J
Jessica couple gb
8
Value for money didn’t really match the experience
Pros:

Gorgeous 19th century house, amazing location

Cons:

The shower drain was very loud and gurgled a lot
It would have been nice for the staff to let us know a wedding was happening on the Saturday, the music afterwards was situated directly opposite our window

2026-07-14 via Nuitee
M
Marco couple gb
10
2026-07-14 via Nuitee
A
Adrian couple gb
10
Overall very satisfied
Pros:

Great location for the city due to the Metro

Cons:

Na

2026-07-13 via Nuitee
J
Jane solo_traveller gb
1
Pros:

Got upgraded from superior to deluxe room no complaints about the room it was lovely

Cons:

Very slow service, no hairdryer in the room, food mediocre

2026-07-12 via Nuitee
E
Erika solo_traveller gb
9
Pros:

Very pretty and nicely decorated place

2026-07-12 via Nuitee
J
John solo_traveller gb
8
Pros:

staff very friendly

2026-07-12 via Nuitee
M
Michelle couple gb
9
2026-07-11 via Nuitee
J
jameskW6912LT Couples York, North Yorkshire, England
10
5 stars
Pros:

What a truly wonderful place this is an absolute hidden gem. I went with my girlfriend and stayed in a very luxurious room with a hot tub. we had such a fantastic time we were celebrating our anniversary we had champagne and chocolate strawberries waiting for us.and dined in the evening for a nice meal the food was absolutely fantastic and the service was faultless. we will definitely be returning thanks again.

2026-07-10 via Tripadvisor
L
laurieandr Couples
10
An excellent hotel with fantastic staff
Pros:

We had a lovely one night stay at Jesmond Dene House hotel. The location is excellent for proximity to Newcastle and we're aware of some lovely walks, cafés and a bakery in the area.

The hotel is in a peaceful location with beautiful grounds. The staff were all extremely friendly and helpful. We had a lovely conversation with the receptionist who laughed and joked with us.

The accessible room we stayed in had a tiled bench in the shower with a handheld shower and rainfall which could both be on at the same time. The room was equipped with a fan. The bed was quite high which might be a problem for some people. The room and bathroom were all clean and had so many lovely extras. Some handmade sweet treats with a kind note to welcome us, a selection of teas and coffees, comfortable bathrobes and fresh towels. There was also conditioner along with the shampoo and body wash in the shower - those with longer hair will know that's often not the case in many hotels!

We had an excellent night's sleep. If there were guests in the rooms above or next to us we didn't hear them. Breakfast was excellent, and we enjoyed the continental breakfast buffet which would have been more than enough for us but we did each get something off the cooked breakfast menu as well.

We had a hotel voucher to use so we only paid a little bit extra to stay, but the hotel went beyond our expectations. We hope to come back one day!

2026-07-10 via Tripadvisor