Copthorne Hotel and Resort Solway Park Wairarapa

Hotels
Copthorne Hotels
8.2 (2292 reviews)
246 High Street South , Masterton , nz

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Family-friendly amenities
Cons:
Understaffed
Food quality issues

Categories

Cleanliness
7.78
Some cleanliness issues were noted, including bird poo on sheets.
Service
8.75
Staff were generally great, though some noted they were understaffed.
Location
7.79
Location was described as far from town, which was a downside for some guests.
Room Quality
8.24
Rooms were spacious but could use updates.
Amenities
9.27
Facilities such as pools and a kids' play area received positive mentions.
Value for Money
8.73
Guests felt it was good value for the price.
Food and Beverage
6.78
Food quality, particularly at breakfast, received negative feedback.
Overall Experience
8.25
Overall enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:37

Property Description

Luxurious Resort in Wairarapa Valley

Modern Rooms and Dining Experience
Indulge in spacious, modern rooms with air conditioning and enjoy local cuisine at The Grill restaurant, open for all meals.

Leisure and Wellness Facilities
Relax and rejuvenate with indoor and outdoor pools, spa facilities, a gym, tennis and squash courts. Children can have a blast at the playground and games room.

Scenic Surroundings and Free WiFi
Set in the picturesque Wairarapa Valley with Tararua Ranges as the backdrop, enjoy unlimited free WiFi during your stay.

Book your stay at Copthorne Hotel & Resort Solway Park for a perfect blend of luxury and relaxation amidst stunning natural beauty.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2292 reviews
Cleanliness: 7.78
Service: 8.75
Location: 7.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 6.78
Overall Experience: 8.25
P
Pene couple au
8
Pros:

Location , as a kid we would drive past and I always wanted to stay here. Maybe 44years after I left Masterton- but finally did it

Cons:

Potholes accessing where we were to park. Would have loved to have had porridge on the menu too lol
But the food was Devine

2026-07-05 via Nuitee
K
Kristal family_with_children nz
10
2026-07-04 via Nuitee
M
Martin Francis extended_group nz
8
2026-06-30 via Nuitee
L
Lisa solo_traveller au
10
Pros:

Staff were very lovely. Nice and warm, clean facilities
Great barista coffee in the morning

Cons:

Nothing

2026-06-29 via Nuitee
C
Cassie family_with_children nz
7
We loved our stay at the Copthorne and look forward tonreturning
Pros:

The pool facilities were brilliant. Nice spacious rooms with friendly helpful staff

Cons:

Room was a bit cold

2026-06-28 via Nuitee
J
Jen solo_traveller au
7
2026-06-28 via Nuitee
D
Dana family_with_children nz
9
Great place to stop for a night, would recommend.
Pros:

The indoor heated swimming pool and spa were a hit with my teenager after travelling for nearly 6hrs, was good it didn't close until 10pm.
Also had a squash court, and reasonable looking gym that we didn't use but was being used while we were there. You can watch the squash from the pool area.
Able to park right outside our room so was easy to get stuff from the car and leave in the morning.
Comfy beds, nice and tidy, as we expected.

Cons:

Didn't use the restaurant as it was so expensive.

2026-06-28 via Nuitee
D
David family_with_children au
8
Great local stay
Pros:

The room was very comfortable and very clean with big beds. Everything was provided and the staff were great. Special shout out to the very helpful guy at the bar! We had 3 nights there for a family event and we found it so comfortable to spend time downstairs eating and watching TV in the bar.

Cons:

The location is a bit out of the town so not possible to walk to the shops. The hotel is looking a little tired and could do with a spruce up.

2026-06-27 via Nuitee
R
Randhir family_with_children au
9
2026-06-27 via Nuitee
G
Glenn solo_traveller nz
8
Great Value
Pros:

Great value for money and a handy location.

Cons:

There was no assistant at reception when I arrived so it took longer than expected to check in.

2026-06-26 via Nuitee
R
Rikiti solo_traveller au
10
Pros:

Always a hassle free stay

2026-06-26 via Nuitee
S
Stephanie couple nz
9
2026-06-25 via Nuitee
K
Katya family_with_children nz
10
Pros:

Great facilities.

Cons:

Nothing.

2026-06-24 via Nuitee
1
11Maki solo_traveller nz
10
Pros:

Nice as always , good value for money, awesome staff.

Cons:

N/A

2026-06-24 via Nuitee
R
Rachel007 solo_traveller nz
10
Cons:

Only thing was we were with a big group and they kept mixing up the meals, long wait times and bringing wrong burgers out

2026-06-20 via Nuitee
R
Robyn couple nz
7
2026-06-20 via Nuitee
A
Alyssa family_with_children nz
9
2026-06-19 via Nuitee
H
Hughes solo_traveller nz
8
2026-06-18 via Nuitee
W
Wiley solo_traveller nz
10
Pros:

Comfy beds, clean rooms, great facilities

2026-06-16 via Nuitee
G
Gary family_with_children nz
8
2026-06-15 via Nuitee