Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN

Hotels
Country Inn & Suites by Radisson Americas
7.6 (746 reviews)
376 East Jackson Boulevard , Jonesborough , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Maintenance issues
High prices for amenities
Inconsistent air conditioning

Categories

Cleanliness
6.99
Some reports of cobwebs and cleanliness issues, though many reviews noted cleanliness positively.
Service
8.46
Staff was frequently mentioned as helpful and friendly.
Location
8.5
Convenient location mentioned multiple times, close to local attractions.
Room Quality
7.45
Rooms noted as clean and comfortable, but some issues with maintenance and amenities.
Amenities
6.48
Mixed reviews on amenities; issues with pool and breakfast options noted.
Value for Money
6.94
Some guests felt the price did not match the quality; mentioned expensive drinks.
Food and Beverage
7.49
Breakfast was generally appreciated, but some wanted more variety.
Overall Experience
8.46
Many guests expressed an overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:24

Property Description

Convenient Location and Nearby Attractions
Located just 2 miles from Wetlands Water Park and a short walk from the International Storytelling Centre, Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN offers the perfect blend of leisure and cultural experiences.

Comfortable Accommodations and Amenities
Enjoy spacious rooms equipped with modern conveniences such as free WiFi, a microwave, mini-fridge, and coffee/tea facilities. Unwind in the indoor pool or catch up on work at the work desk in your room.

Complimentary Services and Delicious Breakfast
Guests can take advantage of free access to the gym and on-site parking. Start your day right with a delicious continental breakfast featuring a variety of options including cereal, pastries, Belgium waffles, and hot beverages.

Experience the best of Jonesborough-Johnson City West, TN at Country Inn & Suites. Book your stay now for a memorable and comfortable visit.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 746 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 6.48
Value for Money: 6.94
Food and Beverage: 7.49
Overall Experience: 8.46
J
Julie family_with_children us
4
Pros:

This hotel is in desperate need of some TLC. Replacing old carpeting in rooms and hallways would be a good start.

Cons:

Carpets were old and felt dirty.

2026-08-17 via Nuitee
S
Space solo_traveller us
10
Pros:

The cleanness of the property

Cons:

None

2026-08-16 via Nuitee
Z
ZachsMom family_with_children us
7
Adequate for what I expected.
Pros:

I liked the location - close to our event. Staff was very accommodating.

Cons:

Breakfast was meh. One waffle maker broken. Kids said the one that worked didn't cook thoroughly. Not enough fresh fruit options. Only some sort of fruit cocktail mixture.

2026-08-13 via Nuitee
L
Lowman solo_traveller us
10
2026-08-10 via Nuitee
P
PETER couple us
10
Great place to stay. The manager is amazing! Great customer service.
Pros:

The gentleman running the hotel is phenomenal!

Cons:

Great customer service.

2026-08-08 via Nuitee
G
Gervasi solo_traveller us
8
Stay was comfortable and will be making reservations there again soon 👍🏻
Pros:

The property was convenient and in a great location to Jonesborough within walking distance

Cons:

The property in general was great, however a little bit of mold in the bathroom specifically around the threshold of the bathroom door.

2026-08-03 via Nuitee
K
Katelyn solo_traveller us
7
The rooms are quite nice and the location is perfect for activities and shopping.
Pros:

Room was very large and quite clean. The indoor pool was nice as well. Hotel is in a very convenient location for activities.

Cons:

The whirlpool in my room did not work. While the breakfast was free, it was not very good. The hotel used to have a large hot tub by the pool available for all guest use but it has been removed.

2026-08-03 via Nuitee
A
Adrian family_with_children us
8
It was great. I couldn’t have asked for any better.
Pros:

It was tucked away on a hill side. Walking trail to downtown jonesbourough. Quiet and peaceful. Staff was exceptional. One of the best stays I’ve ever had. My family and I really enjoyed it.

2026-07-23 via Nuitee
N
Nannette couple us
5
Pros:

It was a quiet room and comfortable beds.

Cons:

There was hair in the bathtub and the sink and bathtub faucets dripped. The breakfast food was cheap.

2026-07-19 via Nuitee
S
Sarah solo_traveller us
6
Not Impressed
Pros:

Quiet location, easy to get to ETSU

Cons:

Key card issues the whole stay,had to wait forever to get checked in. Tt Breakfast was blah. Wasn't told I'd have to pay an additional $100 deposit until AFTER I paid regular payment.

2026-07-12 via Nuitee
L
Lisa couple us
8
2026-07-08 via Nuitee
J
Jessica solo_traveller us
8
Nice, clean place
Pros:

The rooms are big, well lit, clean and well stocked. Also the pools amazing, even tho you can only swim peacefully before noon.

Cons:

The pool is supposed to have an "adults only, kid free" hour or two at night but they never uphold it. It'd be nice to be able to swim without 5-15 screaming children splashing you.

2026-07-07 via Nuitee
K
Krtausch couple us
5
Not a very pleasant stay
Pros:

It was okay

Cons:

The mattress head springs popping through and air conditioning not working very well. Told staff on hand about the situation the situation.

2026-07-04 via Nuitee
J
Jazmin couple us
10
2026-07-01 via Nuitee
J
Jazmin couple us
10
2026-07-01 via Nuitee
K
KenA490 Couples Walnut Cove, North Carolina
8
Very Good Stay
Pros:

We decided to come and spend a couple of nights on Jonesborough so we could explore the town. This hotel is only a short walk from downtown and we wanted a convenient place so we wouldn’t have to drive. Check in was friendly and fast and the room was decent and clean. We ate breakfast there both mornings and a nice selection of good food and it was very clean and organized. The room was quiet and we could control the temperature and plenty of free parking. A good visit and we will definitely stay there the next time we come to Jonesborough.

2026-06-23 via Tripadvisor
B
Beverly couple us
8
Great
Pros:

Very clean

Cons:

Tight parking

2026-06-23 via Nuitee
P
Patrick couple us
10
Comfort, value and friendly staff are the main reasons I’d recommend this location
Pros:

Quiet, secluded location. The room had comfortable beds and pillows. The complementary breakfast was hot and fresh and the staff was very friendly and attentive.

Cons:

No complaints!

2026-06-21 via Nuitee
C
Christian solo_traveller us
8
2026-06-15 via Nuitee
A
Amy extended_group us
8
Very clean
2026-06-15 via Nuitee