Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Free parking
Cons:
Dirty sheets
Uncomfortable mattresses
Poor room maintenance

Categories

Cleanliness
4.48
Multiple reports of dirty sheets, hairs, and unclean facilities.
Service
8.45
Friendly staff, although issues in service response noted.
Location
8.99
Convenient location near the airport as mentioned by multiple reviews.
Room Quality
5.44
Inconsistent quality with reports of old mattresses and missing amenities.
Amenities
6.47
Basic amenities but reports of poor maintenance.
Value for Money
7.43
Overall value perceived as acceptable given the price.
Food and Beverage
7.58
Breakfast not assessed as it was not utilized; standard for hotel of this tier.
Overall Experience
7.95
Mixed feelings; some positive aspects but overall dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:01

Property Description

Convenient Location
Less than 1-mile from the M1 motorway, the Chiltern Hotel provides easy access for travelers. Just a short 10-minute drive from Luton Airport, it offers a perfect stopover for those on the go.

Comfortable Rooms
Each room at the Chiltern Hotel is equipped with modern amenities such as an LCD satellite TV, tea/coffee facilities, and a work desk. The private bathrooms come with a hairdryer, ensuring a comfortable stay for all guests.

Dining and Relaxation
Indulge in a delicious meal at the hotel's spacious dining room or unwind with a cocktail at the bar. Guests can also enjoy the outdoor terrace for a relaxing evening.

Experience convenience, comfort, and relaxation at the Chiltern Hotel. Book your stay now for a memorable experience.

Important information:

Children up to the age of 12 stay free, including a free breakfast when sharing a room with 2 adults.

Cardholder or card used to make the booking must be present/available at check-in.

The payment for breakfast will be collected directly at the property rather than online.

Breakfast is served in the room instead of the dining area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for £25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 565 reviews
Cleanliness: 4.48
Service: 8.45
Location: 8.99
Room Quality: 5.44
Amenities: 6.47
Value for Money: 7.43
Food and Beverage: 7.58
Overall Experience: 7.95
R
Robin family_with_children gb
9
2026-03-21 via Nuitee
L
Laurentia solo_traveller na
10
Pros:

It was clean and I liked that

Cons:

I didn't like the breakfast in my room, I didn't understand why you only serve breakfast in the bedrooms. One of the beds was bad - mattress was not good at all

2026-03-20 via Nuitee
A
Akhtar couple ie
6
2026-03-19 via Nuitee
R
Roselin solo_traveller gb
3
2026-03-17 via Nuitee
C
Carl couple gb
7
Pros:

Staff were friendly…facilities were clean

Cons:

The WiFi was very poor and unreliable

2026-03-14 via Nuitee
C
Chukwudi solo_traveller ng
10
2026-03-13 via Nuitee
J
jean couple gb
10
2026-03-11 via Nuitee
J
Jason couple gb
8
2026-03-09 via Nuitee
M
Marilyne couple fr
5
2026-03-09 via Nuitee
J
Jgenti family_with_children gb
10
2026-03-08 via Nuitee
J
Jgenti family_with_children gb
10
2026-03-08 via Nuitee
D
Debbie couple gb
10
Perfect short stay great value for money
Pros:

Great location off the motorway. Easy access to Luton airport

Very clean rooms. Lovely crisp bed linen and towels

Cons:

Nothing

2026-03-07 via Nuitee
J
Jaydean couple gb
6
2026-03-07 via Nuitee
D
David couple gb
5
Clean room did the job
Pros:

Unatractive

Cons:

Poor curb appeal

2026-03-07 via Nuitee
S
Sheila family_with_children gb
5
No breakfast!
Pros:

Free parking

Cons:

Small room, very uncomfortable bed (springs sticking through mattress) very noisy from road outside. No breakfast on offer.

2026-03-01 via Nuitee
C
Chirairo family_with_children zw
10
Good
Pros:

It was clean 👌

Cons:

No breakfast in morning

2026-03-01 via Nuitee
K
Kalpana extended_group gb
5
Comfortable stay!
Pros:

I had a very pleasant stay at OYO Chiltern Hotel. The rooms were clean and comfortable, making it easy to relax. The staff were helpful and kindly extended my check-out time by an hour, which I really appreciated. There’s free parking available (although the machine wasn’t working during my stay), and the hotel is very close to local amenities, which was very convenient. Overall, a comfortable and hassle-free stay. Corridor carpet was stained and work out.

Cons:

Carpet in the corridors - very dirty and stained.

Also no bathmat

And they should have soap dispensers rather than soap bars

2026-02-27 via Nuitee
J
Jacqui family_with_children gb
5
Convenient but not exceptional
Pros:

How close to the motorway it was. Tea and coffee facilities.

Cons:

More attention to was made to decorating toilet rolls and towels than cleaning hairs from bathroom. No bath. Cold room on arrival. TV didn't work well.

2026-02-25 via Nuitee
T
TERRY family_with_children gb
10
NEW PLACE TO STAY
Pros:

All good.

Cons:

Nothing bad tbh

2026-02-24 via Nuitee
_
_YT family_with_children es
10
2026-02-22 via Nuitee