Narita Gateway Hotel

Hotels
7.7 (2212 reviews)
Oyama 658 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 400 per stay.

Location

Guest Reviews

7.7
Based on 2212 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
N
Nguyen • family_with_children • jp
10
2026-03-07 • via Nuitee
K
Kenichi • couple • jp
10
コストパフォーマンスがよい。
Pros:

最寄り駅からの送迎、空港までの送迎
朝食もよい。

Cons:

特になし

2026-03-07 • via Nuitee
T
Thiran • couple • my
6
2026-03-07 • via Nuitee
D
DAIKAN • family_with_children • jp
10
2026-03-06 • via Nuitee
A
ATSUSHI • couple • jp
10
2026-03-06 • via Nuitee
M
Molly • family_with_children • us
10
It was Amaxing great location and great price
Pros:

The staff was amazing check in was easy and staff spoke English to help and the free shuttle to the mall,train station and terminal was so helpful

2026-03-05 • via Nuitee
R
RIKA • family_with_children • jp
8
無事に翌朝空港へむかえたのでよかったです。
Pros:

空港送迎バスが便利でした。

Cons:

私は全く問題なしでしたが、アレルギー体質の娘が布団でアレルギーを発症したようで夜中に鼻水が止まらなかったと言っておりました。布団をかけずに寝たら治ったようでした。

2026-03-05 • via Nuitee
T
TACHIZAKI • couple • jp
9
2026-03-05 • via Nuitee
M
Maeve • family_with_children • au
10
2026-03-04 • via Nuitee
M
miyuki • family_with_children • th
8
Pros:

無料送迎があること

Cons:

部屋に水道水以外の水が無い

2026-03-03 • via Nuitee
H
Hitoshi • couple • jp
9
助かりました！
Pros:

空港までの送迎がありがたかったです

Cons:

ない

2026-03-03 • via Nuitee
A
Alejandro • family_with_children • mx
10
Pros:

Muy limpio, pequeño pero cómodo
Excelente ubicación

2026-03-03 • via Nuitee
那月 • couple • jp
8
2026-03-03 • via Nuitee
S
Sara • couple • jp
7
ご飯さえどうにかすれば最高
Pros:

安いけど、部屋が広くてゆったりできる

Cons:

コンビニが小さくて、近くに食べられるところがない

2026-03-03 • via Nuitee
莊美婷 • family_with_children • tw
7
Pros:

因住宿附近沒有任何餐廳及便利商店所以可以利用飯店的免費接駁車到JR成田車站也有到永旺購物商場的接駁 都是不用預約的
只有到機場才需要預約 很方便
飯店雖然設備比較陽春 但是都很乾淨舒適 整體上還不錯

Cons:

早餐餐點其實還可以 連續吃了2天變化不大

2026-03-03 • via Nuitee
G
Guy • couple • us
8
Good value if needing to stay by the airport
Pros:

Good.

Cons:

It’s old.

2026-03-02 • via Nuitee
W
Wilson • family_with_children • jp
10
2026-03-02 • via Nuitee
H
hideaki • family_with_children • jp
6
Pros:

安い。

Cons:

コンビニの品揃えが悪い

2026-03-01 • via Nuitee
조 • couple • kr
10
2026-03-01 • via Nuitee
Y
YUKI • solo_traveller • ca
8
スタッフの方のサービスが、よかったです。
Pros:

空港までのシャトルバスが、あった。スタッフの方のサービスが、よかった。
間も無く　ファミリーマートが　オープンするらしいです。楽しみにしてます。

Cons:

カーペットが、ところどころ　めくれていた。館内の至る所の老朽化が目立っていた。

2026-03-01 • via Nuitee