Narita Gateway Hotel

Hotels
7.7 (2584 reviews)
Oyama 658 , Narita , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 400 per stay.

Location

Guest Reviews

7.7
Based on 2584 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
C
CHEN-SHUN • solo_traveller • tw
8
2026-07-11 • via Nuitee
S
Seiko • family_with_children • us
10
2026-07-11 • via Nuitee
赤重 • couple • jp
7
2026-07-09 • via Nuitee
N
Noa • extended_group • fr
8
2026-07-09 • via Nuitee
裕子 • couple • jp
8
空港のカフェで寝るよりはリーズナブルで寝れたと思う。
Pros:

前泊によい。シャトルバスがたくさん出ていて便利。コンビニから大型スーツケースを送れたのも助かった。寝具の硬さ、枕など快適だった

Cons:

空調が古いのか壊れているのか分からないが暑かった。扇風機の貸し出しが勝手にできたので扇風機を回して寝た。

2026-07-08 • via Nuitee
Z
Zach • couple • us
5
2026-07-08 • via Nuitee
B
Bankworth • couple • ca
6
Good for value
Pros:

I liked the koi fish and the ambiance of the lush forest. I also liked the space in each room and the classical music that’s played in the hotel

Cons:

The beds were a bit uncomfortable. The bathroom shower pressure was high and not as hot shower

2026-07-08 • via Nuitee
R
RISA • couple • jp
4
2026-07-08 • via Nuitee
E
Emi • extended_group • jp
8
快適
Pros:

駐車料金が安い

Cons:

部屋の照明が少し暗い。

2026-07-07 • via Nuitee
N
Nguyen • couple • vn
10
Tuyệt vời
Pros:

Nhân viên thân thiện,phòng sạch,tiện lợi

2026-07-06 • via Nuitee
天野 • extended_group • jp
8
2026-07-06 • via Nuitee
S
Silvia • solo_traveller • es
7
Pros:

Cerca del aeropuerto. Dispone de shuttel al aeropuerto

Cons:

Esta viejito, necesita reforma, el desayuno debería incluir algunas cosas occidentales, para los turistas no asiáticos.

2026-07-06 • via Nuitee
M
Mika • couple • jp
6
2026-07-05 • via Nuitee
T
Tiffany • family_with_children • hk
7
Pros:

We just having night transit, booked this hotel with shuttle bus service makes our stay so easier.

2026-07-04 • via Nuitee
J
Josef Axelrad • solo_traveller • il
10
2026-07-04 • via Nuitee
B
BIRRI • solo_traveller • fr
10
Bonne étape à l'aéroport
Pros:

À proximité de l'aéroport. Navette gratuit. Joli décor dans la lobby.

Cons:

Il a un peu vieillot

2026-07-04 • via Nuitee
A
Antonello • solo_traveller • es
10
2026-07-04 • via Nuitee
Y
Yoko • couple • jp
7
2026-07-04 • via Nuitee
A
Ahmed • couple • kw
8
2026-07-04 • via Nuitee
B
Benny’s Mum • extended_group • au
8
great value and close to the airport. handy for one night stays , if flying in and out from narita
Pros:

free airport shuttle, food mart in hotel was handy too, shuttle to narita also good

Cons:

restaurant wasnt open in evenings. not walking distance to any shops or eateries

2026-07-03 • via Nuitee