Narita Gateway Hotel

Hotels
7.7 (2420 reviews)
Oyama 658 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 400 per stay.

Location

Guest Reviews

7.7
Based on 2420 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
S
Sevilla • solo_traveller • us
2
Pros:

Location

Cons:

Facilities

2026-05-09 • via Nuitee
A
ALDONA • solo_traveller • pl
9
Pros:

Polecam na tranzyt przed i po locie.Duże pokoje, wyhodne łóżko.Smaczne śniadanie .Są shuttle busy na litnisko, do centrum miasteczka i do malla Aeon.

2026-05-09 • via Nuitee
S
sawanen • solo_traveller • jp
9
2026-05-09 • via Nuitee
W
WojciechM • solo_traveller • pl
9
2026-05-09 • via Nuitee
P
Peter • couple • ca
8
Met our requirements, no surprises
Pros:

inexpensive, tidy, good location, friendly staff. However, place is very dated.

Cons:

Needs a big upgrade, but then I guess the price will go up

2026-05-09 • via Nuitee
J
Junko • family_with_children • jp
10
また宿泊したいです
Pros:

お部屋の雰囲気、お庭、朝食が良くゆっくり出来ました。

2026-05-08 • via Nuitee
K
Khan • couple • jp
7
2026-05-08 • via Nuitee
E
Emiko • family_with_children • jp
10
Great location and value!
Pros:

Good location

Cons:

Location, price, cleanliness, convenience store

2026-05-08 • via Nuitee
K
katumi • family_with_children • jp
6
良かった。
Pros:

朝食時、食材が多彩で良かったです。

Cons:

夕食が無いのが残念です。

2026-05-08 • via Nuitee
H
Honeylyn • couple • us
5
Pros:

The mattress is very firm and they move us to different room and still firm. The air conditioning room was not working on second day, so we asked for a fan. The location is good and staff are very nice. It is the facility that was not good.

Cons:

Change mattress and make sure the air conditioning is on.

2026-05-08 • via Nuitee
T
TSUNEO • couple • jp
5
2026-05-07 • via Nuitee
B
Billy • couple • jp
10
Not bad for a night of rest before the trip
Pros:

Location was perfect

Cons:

Have a weird smell in the hallways like sweat or mold.

2026-05-07 • via Nuitee
福田 • solo_traveller • jp
7
Pros:

シャトルバスが便利でした

2026-05-06 • via Nuitee
H
HIDEKI • extended_group • jp
7
2026-05-06 • via Nuitee
M
MITSUNARI • couple • jp
7
Pros:

朝食が美味しかったです。鯵のなめろう美味しかったです。

2026-05-06 • via Nuitee
ボロディヤ • extended_group • mn
7
2026-05-05 • via Nuitee
薩摩匡 • solo_traveller • jp
10
2026-05-05 • via Nuitee
H
haruki • couple • jp
10
2026-05-05 • via Nuitee
N
NILVA MARÍLIA • family_with_children • br
8
Foi ótimo!
Pros:

A localização não é central, porém o diferencial é o shuttle que você pode pegar na estação central até o hotel e ainda te leva ao shopping ao aeroporto e ao centro da cidade. Tem restaurante muito bom no local e a área é agradável. Tem um seven eleven dentro do hotel que tem muita coisa, inclusive lanches e café. Precisava de um hotel próximo ao aeroporto e ainda pude fazer compras no Don Quixote pois o shutlle deixa você no shopping que é muito perto do mega DonQui. Foi ótimo!

Cons:

A cama é um pouco dura e deveria ser atualizada para uma cama mais moderna e mais confortável, afinal espera-se que um hotel ofereça um pouco de conforto. Tudo é muito bom nesse hotel, mesmo sendo mais antigo, acho que uma cama com colchão mais moderno só iria favorecer mais.

2026-05-05 • via Nuitee
V
Vojtěch • solo_traveller • cz
8
2026-05-05 • via Nuitee