Narita Gateway Hotel

Hotels
7.7 (2655 reviews)
Oyama 658 , Narita , jp
+81 476-35-5511

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.7
Based on 2655 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
N
Nakano • family_with_children • jp
7
Over all good for staying
Pros:

I like the place

Cons:

The smell of the blanket is old.. like it was stored for quite some time. No free drinking water.

2026-08-29 • via Nuitee
P
Paul • couple • ca
6
2026-08-29 • via Nuitee
P
Paul • family_with_children • ca
6
Good value but some reservations
Pros:

Beautiful surroundings, close to airport. Good value for money. Convenient airport shuttle.

Cons:

Very uncomfortable bed and overpriced breakfast buffet.

2026-08-29 • via Nuitee
ギンジ • extended_group • jp
8
2026-08-29 • via Nuitee
S
shinichi • solo_traveller • my
8
2026-08-28 • via Nuitee
C
Chalana • couple • jp
10
2026-08-28 • via Nuitee
S
Shikatani • couple • jp
7
Pros:

送迎のバスが出ていて便利です
コンビニの店員さんの接客がよかったです！ホットスナックも置いてあります。

Cons:

隣の部屋のテレビの音？が聞こえてきました。廊下の声なども聞こえやすいので歩くとき注意です。
コンビニが思ったよりも小さかったです。

2026-08-28 • via Nuitee
A
anais • extended_group • fr
7
2026-08-27 • via Nuitee
李家 • extended_group • jp
9
2026-08-26 • via Nuitee
H
HIKARI • couple • jp
10
良い
Pros:

コスパが良い　清潔　施設内コンビニ24h◎

Cons:

成田駅からのシャトルバスの時間をふやしてほしい　
イオン経由ではなくてホテル直通のもの

2026-08-26 • via Nuitee
H
Hajime • couple • jp
10
楽でした
Pros:

シンプルで必要なものは揃ってました

Cons:

特に気になる点はありませんでした

2026-08-26 • via Nuitee
K
ken • solo_traveller • jp
5
Pros:

空港に近く無料シャトルバスもあるため便利です。ロビーにコンビニがあるため時間気にせず買い物行けます。翌日朝出発するなら気軽に泊まれるホテルです

Cons:

車高が低い車は駐車場か出る時要注意です。エアロやマフラーはかなり摩ります。宿泊者は料金は割引きいて400円です。あとはエアコンが古いタイプのため暑がりには少し厳しいです

2026-08-26 • via Nuitee
W
Wang • couple • nz
6
2026-08-26 • via Nuitee
C
Claire • extended_group • nz
8
I would definitely stay there again and recommend it to anyone going via Narita Airport
Pros:

Very large rooms, plenty of space to sort yourself out before an international flight

Cons:

The bed was a bit hard

2026-08-25 • via Nuitee
S
SUWA • solo_traveller • jp
5
2026-08-25 • via Nuitee
O
ootake • couple • jp
8
2026-08-25 • via Nuitee
S
SOBOLEV • extended_group • jp
10
2026-08-25 • via Nuitee
コカド • solo_traveller • jp
9
ロケーションが良い。
Pros:

毎年利用しているがホテルからのロケーションも良く、設備も充実していて満足しています。

Cons:

ホテルと直接関係ないかもしれないが空港からホテルへのシャトルバスの時間が20時台のバスが無いので、長時間空港で待った為、20時台の運行があればたすかります。東北からの乗り継ぎの為20時台になる。

2026-08-24 • via Nuitee
後藤 • solo_traveller • jp
10
Pros:

お部屋が綺麗で広い所。

Cons:

特になし

2026-08-23 • via Nuitee
K
KWIZERA • family_with_children • jp
10
2026-08-23 • via Nuitee