Narita Gateway Hotel

Hotels
7.7 (2212 reviews)
Oyama 658 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 400 per stay.

Location

Guest Reviews

7.7
Based on 2212 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
L
Leandro • family_with_children • ar
10
2026-02-14 • via Nuitee
F
FUSAYO • couple • jp
8
またもし前泊の必要があるときは、ここを考えたい。
Pros:

大雪予報のための前泊で利用。成田駅→ホテル、ホテル→空港の無料送迎がありがたかった。
朝食をつけたが、リーズナブルな価格でおいしかった。

Cons:

朝食はとてもおいしかったが緑茶が置いてなくて、聞いてみたら「部屋で飲んで」とのことだった。ほうじ茶は置いてあったようだが既に空になっていて、しばらく待っても補充がされていなかった。
せっかくおいしい海鮮ものが充実した朝食があるのに、それと一緒に日本茶が飲めないのは残念だった。フレーバーティなどは各種あったのだけど、やはり日本のホテルなのだから、日本茶は絶対おいてほしかった。（緑茶、ほうじ茶。欲を言えば玄米茶などもあると嬉しい）

2026-02-14 • via Nuitee
M
MIYUKI • family_with_children • jp
7
2026-02-14 • via Nuitee
M
Masayo • couple • jp
8
のんびり、ゆっくり過ごす事ができる。
Pros:

エレベーター近くの部屋でしたが、外の音も声も聞こえなくて、静かで、広い部屋で、快適に過ごす事ができました。リビングと寝室にそれぞれTVがあって、贅沢な感じでした。朝食付きでこの値段だったら、お得な感じでした。

Cons:

エアコンの調整が難しかった。

2026-02-12 • via Nuitee
H
Han • family_with_children • jp
8
Pros:

The price is extremely cheap compared to the room quality. I always book here whenever I have a flight.

Cons:

The only downside is that there are too many Chinese guests. I’m very sorry to say this, but they are quite noisy.

2026-02-12 • via Nuitee
D
Deshan • couple • jp
10
2026-02-12 • via Nuitee
N
Neylor Stevo • family_with_children • br
10
Definitely staying here again!!!
Pros:

Amazing service, amazing rooms, very spacious, staff amazingly helpful.
We stayed in this hotel for 20 days in total. And we definitely could stay again.
We had some stuff we forgot in the hotel, and they shipped everything to us to a friend in Japan without chargin anything extra.

Cons:

Breakfast could have a few different options alternating according to the days. And I would recommend having some dairy and western breakfast options such as cheeses, hams, since there are many foreigners staying in the hotel. For the Japanese food options, they were amazing.

2026-02-11 • via Nuitee
竹之内 • solo_traveller • jp
5
ゆっくり休めたのでよかった。
Cons:

坂道をキャリーバッグを押し上げるのが大変だった。
駐車券の販売機の説明文がなかったので迷いました。

2026-02-11 • via Nuitee
D
delphine • family_with_children • pf
8
2026-02-11 • via Nuitee
Çağlar • couple • tr
10
2026-02-11 • via Nuitee
P
Patrycja • family_with_children • pl
10
2026-02-11 • via Nuitee
J
Jiang • family_with_children • ca
8
2026-02-10 • via Nuitee
S
Salvador • extended_group • es
2
No lo recomiendo
Pros:

Ubicacion al aeropuerto y servicio de transfer gratis al aeropuerto

Cons:

Desayuno pesimo, colchones antiguos se clavan los muelles

2026-02-10 • via Nuitee
S
Shotaro • couple • jp
8
2026-02-10 • via Nuitee
J
Jorge • family_with_children • us
9
2026-02-10 • via Nuitee
M
Maki • family_with_children • jp
10
☆神対応☆
Pros:

急な宿泊にも素早く対応していただき助かりました。しかも格安。素敵なお部屋で快適でした。成田空港から、そして成田空港までの無料バスも神対応でした。

Cons:

ありません。

2026-02-10 • via Nuitee
K
KAZUYO • extended_group • jp
8
送迎バスに間に合えば他は大丈夫です。
Pros:

早朝だったので空港まで送迎バスがあった事

Cons:

行きは成田国際空港から送迎バスに乗り遅れタクシーで結構遠く料金がかかりました。

2026-02-10 • via Nuitee
S
saowalak • solo_traveller • jp
4
2026-02-09 • via Nuitee
M
Mikhail • solo_traveller • ru
10
2026-02-09 • via Nuitee
Y
Yiling • family_with_children • tw
7
2026-02-09 • via Nuitee