Narita Gateway Hotel

Hotels
7.7 (2702 reviews)
Oyama 658 , Narita , JP
+81 476-35-5511

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.7
Based on 2702 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
Y
Yusuke • couple • jp
3
2026-09-19 • via Nuitee
こばやし • solo_traveller • jp
9
2026-09-19 • via Nuitee
M
Matt • solo_traveller • us
4
2026-09-19 • via Nuitee
K
kokomi • couple • jp
8
空港に安くて近い
Pros:

空港までの往復無料バスがついているのがよかった。朝早いときはまた利用しようと思う。

Cons:

少し設備は古めだった。

2026-09-19 • via Nuitee
A
Asuka • extended_group • jp
4
ありがとうございました。
Pros:

価格が安く直前でも予約が出来てありがたかったです。
早朝でも空港までの送迎があり良かったです。

Cons:

USBポートが常備されていると良いと思いました。
部屋や寝具の匂いが気になりました。ファブリーズとか置いてあると良いと思いました。

2026-09-18 • via Nuitee
M
MEGUMI • solo_traveller • jp
9
Pros:

１人分程の宿泊費だったので、実はそんなに期待していなかったものの、お部屋も充分ひろく、前泊には申し分ありませんでした😊

Cons:

よくなかった訳ではありませんが、全てに於いてアナログが排除されており、年配者には少し寂しさも😅

2026-09-18 • via Nuitee
M
manganhar • couple • us
6
2026-09-18 • via Nuitee
I
Irene • couple • it
10
2026-09-18 • via Nuitee
M
MISUZU • couple • jp
8
良かった。
Pros:

清潔だった事。お値段が安くても必要なものがすべて整っていた。

Cons:

別にありません。

2026-09-18 • via Nuitee
まつ • solo_traveller • jp
10
2026-09-17 • via Nuitee
E
Eri • couple • jp
3
I don’t have anything to say
Pros:

They have a convince store in the area

Cons:

The staff and facilities are not that good

2026-09-16 • via Nuitee
鈴木 • extended_group • jp
7
Pros:

思ったより部屋が広かった

Cons:

もう少し明るいとよかった

2026-09-16 • via Nuitee
A
AYAKO • couple • jp
2
残念
Pros:

広さの割には広い

Cons:

暗い

2026-09-16 • via Nuitee
S
SASAKI • family_with_children • jp
7
レトロ気分を味わえました
Pros:

お部屋が広いです

Cons:

清掃が行き届いていない

2026-09-16 • via Nuitee
K
Kengo • solo_traveller • us
10
2026-09-16 • via Nuitee
Z
Zachary • couple • us
9
2026-09-15 • via Nuitee
H
Hannah • couple • jp
10
2026-09-14 • via Nuitee
山口 • solo_traveller • jp
5
2026-09-14 • via Nuitee
D
DESIGNE • solo_traveller • fr
10
Pros:

Tout

Cons:

Ruen

2026-09-14 • via Nuitee
鈴木 • couple • jp
4
Pros:

料金の安さ

Cons:

清掃が行き届いていない。
また、排水口が詰まっていたのか、バスタブで体を洗ったら、洗面とトイレが水びたしになり、トイレのウラのゴミがたくさん出て来て、かなり汚かった。
帰りにフロントの人に伝えたが、軽くあしらわれた

2026-09-14 • via Nuitee