Narita Gateway Hotel

Hotels
7.7 (2499 reviews)
Oyama 658 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 400 per stay.

Location

Guest Reviews

7.7
Based on 2499 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
O
Ono • solo_traveller • jp
8
2026-05-30 • via Nuitee
I
Isabel • extended_group • es
6
2026-05-30 • via Nuitee
E
etw • solo_traveller • us
7
Good value
Pros:

Got a nice room upgrade for free and didn't even ask for it. The free breakfast was pretty good with a nice view of the Japanese garden and the fish pond. The free shuttle was clean and on time.

Cons:

The shower needed a good cleaning and the hotel is getting a little dated.

2026-05-28 • via Nuitee
ピイ • couple • jp
9
2026-05-28 • via Nuitee
J
Joseph • couple • jp
7
It's an airport hotel : )
Pros:

It's an airport hotel : )

Cons:

It's an airport hotel : )

2026-05-27 • via Nuitee
D
David • couple • sg
8
A good transition hotel before airport travel.
Pros:

Free shuttle service to Aeon Mall and Airport.

Cons:

A little isolated from town.

2026-05-27 • via Nuitee
Y
Yu Syun • couple • tw
4
Pros:

地點

Cons:

咖哩味超重

2026-05-27 • via Nuitee
C
chat • solo_traveller • th
8
Pros:

ทำเลที่ตั้งใกล้สนามบิน
ใครเดินทาง flight เช้าเหมาะสมมาก
ห้องกว้างสบาย

Cons:

โดยรวมถือว่า ok

2026-05-27 • via Nuitee
O
Omri • couple • us
10
2026-05-26 • via Nuitee
Y
YOSHIOKA • family_with_children • jp
8
安くて立地も良く大満足！
Pros:

早朝便のための滞在だったので、立地もよく価格が安くたすかりました。

Cons:

空調機能が古いため、寒かった

2026-05-25 • via Nuitee
S
Shaikh • solo_traveller • in
9
Pros:

Good hotel, comfortable facilities, and great shuttle bus service. Highly recommended!

2026-05-25 • via Nuitee
T
TOSHIO • couple • jp
7
プラスマイナスでマイナス2くらい。
Pros:

リーズナブルな料金でした、でも朝食はちょっと高いかも。

Cons:

バスタブの排水が悪いし。

2026-05-25 • via Nuitee
M
makoto • couple • jp
10
2026-05-24 • via Nuitee
J
Jone • family_with_children • fj
8
2026-05-24 • via Nuitee
T
Takeshi • couple • jp
10
Pros:

竹灯の雰囲気と料理

2026-05-23 • via Nuitee
J
Johannes • family_with_children • nl
6
goedkoop maar slechte staat van de kamers en slechte bedden
Pros:

het personeel was wel vriendelijk en dicht bij de airport

Cons:

alles was oud en versleten , in de badkamer was een tegel verdwenen op de vloer, ik had 3 suite gehuurd en alle drie hadden dezelfde gebreken , meubilair was versleten en het ergste was dat de bedden zodanig waren dat je de lattenbodem kon voelen

2026-05-23 • via Nuitee
M
Mubarak • solo_traveller • sa
10
2026-05-22 • via Nuitee
A
Allysa • solo_traveller • au
7
2026-05-22 • via Nuitee
R
Ryosuke • solo_traveller • jp
7
2026-05-22 • via Nuitee
K
KAREN • solo_traveller • us
8
A bit dates but clean, convenient and felt safe. Great value for a quick stay.
Pros:

Staff were friendly. Automated check in was easy. There was an automated currency exchange machine in the lobby which was convenient. The frequency of the airport shuttle bus was easy. The bus to take you downtown Narita, train station or shopping mall was easy and made getting out and around a bonus. The included breakfast was amazing. Rooms were dated but clean. An overall good value for one night.

Cons:

Looks a bit dated especially in the hallways. We knew the room was small but not expecting how dated it was. But it was clean and felt safe.

2026-05-22 • via Nuitee