Narita Gateway Hotel

Hotels
7.7 (2276 reviews)
Oyama 658 , Narita , jp

listing image 1
Show all photos
Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 400 per stay.

Location

Guest Reviews

7.7
Based on 2276 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
5
5da63a4508547145f49993c06b46898a • solo_traveller • au
10
I’ve spent a lot of nights at this hotel, and I will definitely be back.
Pros:

Staff, junior suite, breakfast and gym.

Cons:

I like the old transfer bus, the new bus has limited capacity and space.

2026-04-18 • via Nuitee
E
e59e795e1b9572643cf7a6c3c722e5fc • solo_traveller • mx
9
Pros:

Un hotel muy cómodo, tiene bus al aeropuerto y al centro de la ciudad

2026-04-18 • via Nuitee
8
840ad644ef3470366eb4782510918801 • solo_traveller • jp
7
Pros:

部屋が広かった。朝食の時中庭が見えて良かった。

Cons:

エレベーターの押しボタンの表示が潰れていて見にくかった。トイレの便座が冷たかった。

2026-04-18 • via Nuitee
6
6ce0cf05ad4a71101395c77fc6c0a7fc • family_with_children • ca
10
Pros:

free shuttle to airport

2026-04-18 • via Nuitee
9
9834000302b17229b20a589b6a400bb2 • solo_traveller • jp
3
Pros:

スタッフの応対

Cons:

部屋寒い　暖房効かない

2026-04-18 • via Nuitee
2
277b30da687073cac7b1174dbbf191f9 • solo_traveller • jp
6
Pros:

成田への連絡が便利です！電車からのシャトルバスも、空港へのシャトルバスも利用させてもらいました！

Cons:

夜遅くに訪れて朝早くに出発したので、何とも言えないのですが、良くも悪くもリーズナブルなホテルと言う印象です。（喫煙所の印象かもしれません。）

2026-04-18 • via Nuitee
8
88dc3205dbaf7183830100d96ac4eb84 • extended_group • jp
8
満足です！
Pros:

値段が安いのに部屋も清潔で朝ごはんも（バイキングの種類は少ないですが）ちゃんと美味しいし、文句なしです。
設備の古さは感じますが、昭和な感じが素敵でしたよ！シャンデリアもあって綺麗です。朝ごはんのラーメンが美味しかったです😋
自動チェックインなので、スムーズです。分からない時はスタッフが教えてくれます。
駐車場代は確か1日200円かかったと思います。

Cons:

特になし

2026-04-17 • via Nuitee
D
d68529ca9e4371684dd80941036b6169 • solo_traveller • au
10
Great staff, clean and comfortable room and excellent breakfast.
Pros:

Location, breakfast and staff.

Cons:

This property is great.

2026-04-17 • via Nuitee
8
83b735bb9f4d70d77c064ea0b35d0533 • family_with_children • jp
10
親切なスタッフに助けられました。
Pros:

飛行機が遅延して、成田空港に21時過ぎに到着したが、リムジンバスで迎えに来てくれた。
2人の子供連れだったので、リムジンバスがなかったら、大変でした。

Cons:

なし

2026-04-17 • via Nuitee
7
75a4c0f657ae70ca5fa42598db655b91 • couple • jp
7
かなり古い建物でした。
2026-04-17 • via Nuitee
1
106c05de874e70b77f381af868858ca5 • family_with_children • jp
10
2026-04-16 • via Nuitee
A
aa058fac8b3f70bbfcbd074c92d55009 • couple • us
3
I won’t stay again
Pros:

Why is it the the lobby is upgraded with passport scanner and automatic keys but the rooms are ran down but the outside pond was nice with the fish

Cons:

The rooms look so old, the toilets need to be cleaned better, it’s dust on the ceils, the furniture and lamp shades are stained

2026-04-16 • via Nuitee
2
216be7b7d15273e82873fbe9e2ea377a • family_with_children • jp
7
2026-04-16 • via Nuitee
C
cacbf35e09257344d5278a23bcd738f5 • couple • au
8
2026-04-16 • via Nuitee
E
e9ec7a1648c473fb5556fb2078468ccd • couple • jp
10
Pros:

Có thể đi xuống biển gần khoảng 300m khá ok

2026-04-16 • via Nuitee
3
3827a7245195712e62d43d8605b8c2ff • extended_group • th
7
Pros:

ห้องใหญ่มาก ราคาไม่แพง

Cons:

รร เก่าและดูไม่ค่อยสวย ห้องนำ้เก่าโดยเฉพาะโถส้วมที่ทำความสะอาดไม่ดี มีคราบเชื้อราเต็มไปหมด น่ากลัวมาก

2026-04-16 • via Nuitee
4
423dbb02d2b871d2cd7de59c72109354 • solo_traveller • lk
8
2026-04-15 • via Nuitee
• solo_traveller • jp
4
2026-04-15 • via Nuitee
5
55dec00e5b917176c80b40c089a6c13c • solo_traveller • jp
7
2026-04-14 • via Nuitee
A
ad1c1b814d717026d6c79ddb55294f5b • extended_group • ar
10
Excelente opción para noche en zona aeropuerto cómodo al mejor precio
Pros:

La relación calidad / precio es súper excelente, shuttle free y desayuno super completo incluido

Cons:

Camas un poco duras.

2026-04-14 • via Nuitee