Best Western Granbury Inn & Suites

Hotels
•
Best Western
7.7 (120 reviews)
1517 N Plaza Dr, Granbury, Texas, 76048 , Granbury , US
+1 817-573-4239

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Pets allowed

Facilities

Elevator
Fitness facilities
Golfing nearby
Hiking/biking trails nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions, named staff praised)
Quiet property
Spacious rooms / generally clean rooms reported by some
Convenient location
Free basic breakfast with hot coffee
Cons:
Cleanliness problems (stained mattresses, mildew, odors)
Beds and pillows uncomfortable or damaged (springs, lumps)
Pool/hot tub often not heated or out of service
Maintenance issues (broken gym equipment, leaking toilets)
Perceived poor value for money / overpriced

Categories

Cleanliness
5.6
Multiple guests report serious cleanliness problems (stained/filthy mattresses, mildew smell, room odors). A few reviews note carpets/bathroom appeared clean, but overall cleanliness is a recurring negative.
Service
10
Service is repeatedly praised (friendly staff, named employee Constance helped with a broken fridge, pleasant check clerk). There are isolated reports of indifferent reception staff, but positive service comments dominate.
Location
9.5
Several guests call the location convenient and a good spot for Granbury getaways; proximity to nearby amenities/charger is noted (though staff knowledge of nearby EV charger was inconsistent).
Room Quality
8
Rooms are described as spacious and generally clean by some guests, but many report comfort issues (hard beds, springs/lumps, poor pillows, thin blankets, toilet placement, occasional smells). Mixed but leaning acceptable for space and layout.
Amenities
5.5
Amenities receive multiple complaints: heated pool and hot tub often not working or cold, broken gym equipment, pool cleanliness issues (dead flies), and occasional appliance problems (waffle iron, leaking toilets).
Value for Money
5
Several guests feel the hotel is overpriced for the quality received (explicit comments that price did not match condition of rooms/amenities).
Food and Beverage
8
Breakfast is described as basic and uninspiring (cereals, bread items), but guests consistently note hot coffee and availability of standard continental items; some equipment issues (waffle iron) were reported.
Overall Experience
10
Overall impressions are mixed but skew positive for many guests: quiet hotel, friendly/helpful staff, convenient for short stays and repeat visitors. Significant issues affected a minority of stays (beds, cleanliness, amenities), but the majority of reviews describe an enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Indoor Pool, Spa Tub, and Fitness Center
Enjoy a relaxing stay with access to our indoor pool, spa tub, and fitness center.

Complimentary Breakfast and Internet Access
Start your day right with a complimentary buffet breakfast and stay connected with complimentary wired and wireless internet access.

Business Center and Premium Bedding
Take advantage of amenities such as a business center and premium bedding in our cozy guestrooms.

For a historic district stay in Granbury with top-notch amenities, book your room at Best Western Granbury Inn & Suites today!

Important information:

  • Up to 3 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

  • General

    Staff wears personal protective equipment

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 120 reviews
Cleanliness: 5.6
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 5.5
Value for Money: 5
Food and Beverage: 8
Overall Experience: 10
K
Keith • family
4
Pros:

Needs maintenance and pest controlto

2025-10-11 • via Nuitee
D
David
8
Pros:

Clean room

2025-09-30 • via Nuitee
N
Natalie • family
6
Pros:

The pool isn't heated and the hot tub doesn't work. What's most annoying is that none of the staff happened to mention this and no one has taken 'heated pool' off the marquee. On the plus side, it was very quiet, the staff was friendly. The free breakfast is very basic and uninspiring. At least the coffee was hot. It would be nice if there was a coffee maker in every room.

2025-09-08 • via Nuitee
A
Amy • partner
10
Pros:

We enjoyed our short stay at the Best Western in Granbury. They were clean, quiet, with good amenities and, the staff was very friendly.

2025-08-31 • via Nuitee
N
Noe
10
Pros:

Excellent

2025-08-27 • via Nuitee
R
Raymod • partner
8
Pros:

The room was great. My only complaint was that the commode was too far from the toilet paper to reach it.

2025-08-25 • via Nuitee
B
Bennie
10
Pros:

Overall very good

2025-08-24 • via Nuitee
D
Douglas W.
10
Overnighters
Pros:

We love Granbury as an overnight getaway. We have stayed at several hotels and B&B. This is a great hotel and convenient!

2025-08-23 • via Nuitee
C
Charlotte
8
Nice, we would stay again.
Pros:

This is a very nice hotel, parking lot is a bit tight but not bad. Staff were friendly and the room was big and clean.
My only complaint was the bed was a little hard for me and the pillows weren’t all that great. I would say bring your own pillows if you’re picky.

2025-07-28 • via Nuitee
M
Melody
4
Pros:

The room had a mildew smell and I immediately got congested. The blanket on the bed was real light like a sheet, couldn’t really call it a blanket. No extra blankets in the closet or dresser drawer. The carpets were clean the bathroom was clean. Breakfast was your typical cereal, bread items and coffee. I have spent less and stayed at better. So so hotel but not for 190 a night.

2025-06-17 • via Nuitee
T
Tiffany
2
Nasty Bed
Pros:

The bed was so disgusting we ended up just sleeping in the car. Filthy, stained mattress. Totally paid, an expensive rate, just to sleep in my car.

2025-06-14 • via Nuitee
R
Robert
10
Very good
Pros:

The check clerk was very pleasant. It would be nice if every one could be as good as she was.

2025-06-13 • via Nuitee
C
Cheryl
8
Pros:

The stay was nice. The gal Constance was the best. She put a new fridge in as mine in the room did not work and i had to keep my medicine cold. The only big problem was the bed. I could feel springs amd lumps in the bed. It didn't help for a good nights sleep. The pool was also down, to which would been nice to have a text to let me know.

2025-06-10 • via Nuitee
B
Blaine
10
Pros:

Pleasant trip

2025-06-02 • via Nuitee
J
Judy
4
Pros:

Hot tub was out, heated pool was cold, bed was horrible, hurt our backs

2025-05-30 • via Nuitee
L
Laura
10
Awesome
Pros:

We enjoyed our stay!!

2025-05-24 • via Nuitee
C
Chad
2
Pros:

Arrived for out 3pm check in and couldn’t get into our room. I asked staff if there was a charger for electric vehicles nearby and they told us no, only to find out the next day that there was one right next door. Receptionist never even smiled upon check in. Room smelled bad. The room across the hall had a dog in it that barked and whined the whole morning. Very expensive considering the quality of the hotel. Would not stay again.

2025-05-19 • via Nuitee
K
Karen
8
Pros:

Clean and good location. Comfortable room!

2025-05-19 • via Nuitee
M
Magaly
2
Book your stay at DAYS INN not “Best” Western!
Pros:

This Best Western is terrible the service/housekeeping! BEWARE they will make up an incident and charge you after you check out! There pool is not heated and the hot tub doesn’t work (advertised on there big sign) Breakfast is not the best either! Do not stay here!

2025-05-18 • via Nuitee
J
jesse d
4
Pros:

broken and poor gym equipment. pool full of dead flies

2025-04-17 • via Nuitee