MOTEL 6 - Albany, NY - Airport

I was told I could pay when I got to the motel. But when I check in. The guy at the front desk said they already took the money off my card. I came an hour and a half after the check in time. I wanted to change my room. But was told that I would have to wait another hour because that was the only room that was cleaned. When I got to the new room over an hour later there were flies inside of the room. The room had no cell phone connection. So I had to sign up to use the motel wifi. When I could not figure out how to turn on the shower. I was told a worker will come show me how to work it. A man who may or may not use drugs in the intended way. Came into the room to shower me how to turn the shower on. About five minutes after I got in the shower he came back. But I locked the door so he just kept knocking. There was one guy I guess who was staying in the room next to me. Who was just sitting outside next to the room. I came in at close to midnight. He was still sitting out there. I came at three in the afternoon and he was still out there. I booked two nights. I asked if someone could come clean the room on my second day there. But was told the cleaning person leaves around two or three in the afternoon. But check out time is at 11am. I think they only have one cleaning person. It was the cheapest place I could find. I was told if I wanted a refund because they took the money off my card I would have to wait two days to get the money back. So I just stayed for the two nights.

I didn’t like anything! From the curry smell in the (not sure what to call this..) Lobby, to unprofessional staff to broken vending machine to dirty room!

there was bedbug all over in the bed. I did not know until I fell asleep and was being bitten by bedbug. I had to leave immediately and they refuse to refund me the night money back. I told the manager about what happened.and I need my money back. he said that he has to check to see if there is bedbugs in the room before he give me my refund for the 2 nights money. I replied that I have pictures and videos of the bedbugs in the room plus me being bitten then he replied and said the bedbugs must have crawling in the room when the room door was open. I even have a voice recording of him saying that. Because I couldn’t believe what he said I had him repeat himself and record him. please if you don’t wanna be bitten by bedbug do not go here. then they refund me for only the night that I did not stay there, but not for the night that I was sleeping when I got bite. For my uncomfortableness, they should’ve refund me all my money because I never slept there the whole night I had to leave in the middle of the night

Room was absolutely filthy, pillows were flatter than flat, floor was sticky, shower was visibly dirty

Couldn’t get towels or sheets there’s bugs ask to see a manager they would not reply

It had a bad smell.

Broken toilet seat, second floor outdoor walkway leaning considerably- property needs overhaul

The mice and unclean

Todo fue horrible, nada que ver con las fotos publicadas, las luces no funcionaban, la ducha funcionaba mal, estaba sucio, el personal desatento y descuidado. Junto con la llave te entregaban un papel que dice: cierre las puertas con el seguro; gire el cerrojo y coloque la cadena de seguridad; no abra la puerta a desconocidos; cierre su auto con llave y no deje adentro artículos de valor; y en caso de emergencia llame al 911… nunca me habían dado una advertencia así en un hotel… daba miedo