Norseman Hotel

Hotels
7.8 (1139 reviews)
Riverside , Wick , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean rooms
Cons:
Dated facilities
Dog barking disturbance
Some amenities need upgrading

Categories

Cleanliness
7.53
Generally clean, but some mentions of dated amenities.
Service
8.5
Friendly staff with consistently positive reviews.
Location
8.04
Good location for purpose, with convenient parking.
Room Quality
6.99
Some rooms are dated and need attention, but comfortable beds.
Amenities
7.52
Basic amenities; some rooms feel tired and shabby.
Value for Money
7.78
Affordable for the area but shows signs of wear.
Food and Beverage
8.03
Excellent meals and breakfast options.
Overall Experience
8
Positive overall experience with memorable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:49

Property Description

Picturesque Location and Private Garden
The family-run Norseman Hotel in Wick, overlooking the scenic Wick River, offers a tranquil stay with its own private garden, perfect for relaxing and enjoying the surroundings.

Comfortable Rooms with Modern Amenities
Each room at the Norseman Hotel is thoughtfully equipped with a flat-screen HD TV, en suite bathroom, and tea/coffee making facilities. Some rooms even provide beautiful garden views, ensuring a peaceful retreat for guests.

Locally Sourced Dining and Convenient Location
Indulge in freshly-prepared Highland cuisine at the on-site restaurant, known for its locally sourced ingredients. With Wick train station nearby and Wick Airport just a short drive away, exploring the charming town and its surroundings is effortless.

Book your stay at Norseman Hotel for a delightful blend of comfort, convenience, and Highland hospitality.

Important information:

When booking 8 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 3 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1139 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.78
Food and Beverage: 8.03
Overall Experience: 8
D
David solo_traveller gb
8
Despite this hotel catering for coaches the staff still looked after their individual guests
Pros:

Location, facilities good size room, parking.

2026-06-18 via Nuitee
P
Pauline solo_traveller gb
6
2026-06-17 via Nuitee
E
Esther solo_traveller ch
9
Pros:

Buffet am abend sehr gut und reichhaltig! Ebenso das frühstück!

2026-06-15 via Nuitee
R
Rosario couple es
4
Necesita una reforma general
Pros:

La amplitud de las salas

Cons:

Obsoleto. Ventana rota, no se pudo cerrar. Toallas etc muy gastadas y deterioradas. Almohadas insufribles y colchón muy incómodo

2026-06-13 via Nuitee
A
Aldyth family_with_children gb
10
2026-06-13 via Nuitee
S
Shirley solo_traveller gb
6
Pros:

The riverside location.

2026-06-13 via Nuitee
Y
yvonne solo_traveller gb
10
Pros:

Room was spotless, bed was comfy. Staff were great. A very good choice at breakfast. It is dated but that didn't matter as everything else was fine. We had an evening meal in the restaurant. And compliments to the chef it was so tasty and plenty of it.

Cons:

Nothing

2026-06-12 via Nuitee
S
Simon extended_group gb
8
Really enjoyable and was really good value for money.
Pros:

Staff were lovely, welcoming, attentive and represented the hotel extremely well.
Room was very comfortable.
Food was decent.
Plenty of parking in municipal car park.
Very central location within Wick.
Breakfast was fabulous.

Cons:

Hotel Car Park full.
Not sure how the EV Charging worked or what price was. Plenty charges elsewhere but may not be as fast as hotels.
Reception was very busy at times so folk had to wait.

2026-06-10 via Nuitee
M
Michael extended_group gb
8
2026-06-09 via Nuitee
B
Bryan solo_traveller gb
8
Pros:

Everything

Cons:

Nothing

2026-06-08 via Nuitee
K
Kym extended_group au
8
Pleasant stay.
Pros:

Nice breakfast and the room was comfortable. Thank you for a nice stay.
Limited parking but we were able to find a park.

Cons:

Available parking was taking over by the charging stations which made parking a little uncertain.

2026-06-07 via Nuitee
S
Sharron solo_traveller gb
9
Pros:

Lovely friendly helpful staff. Comfy bed. Great breakfast selection.

Cons:

No decaf t-bags in room. No lift.

2026-06-07 via Nuitee
C
Christopher solo_traveller gb
3
A bit grim
Pros:

A good location near the centre of town.
The night porter lady was polite and apologetic and tried her best to source some heating.

Cons:

It was cold with no heating, it was 5degrees outside but the heating was turned off, we resorted to leaving the hairdryer on to warm the room.
The extractor fan in the bathroom was very noisey as was the fan in the room next door.
In general the hotel was tired and in need of a good refurb and deep clean.

2026-06-07 via Nuitee
J
John couple gb
3
Wouldn't recommend.
Pros:

Not a lot.

Cons:

Whilst the reception and lounge were in a good decorative order, our room left a lot to be desired. There had been a flood from the room above at some point and there was quite a bit of staining on the bathroom ceiling. There was staining under the hand basin as well. In a part of the country where it doesn't get dark at night, you'd expect blackout curtains.....instead, our curtains had a few hangers missing along with the stops at the end of the rail. These curtains were pointless. We opened the window and discovered the wooden frame was totally rotten at the bottom. How they managed to get paint to stick to a surface like papermachae was a feat it it's self. Whilst breakfast was ok, the plates were far too small. They were big enough for say an egg and a rasher of bacon only. went I tried to pile a few things on my plate, it led to an annoying experience of items falling off onto the table whilst cutting things up. You need a bit of elbow room with a fry up!

2026-06-06 via Nuitee
B
Bert couple nl
6
Redelijk
Cons:

Gedateerd
Bed ??

2026-06-06 via Nuitee
A
Anita couple gb
8
It was ok.
Pros:

Received a warm welcome from the receptionist. She was very helpful. She allowed us to store our bags as we were too early for check in.
The bar staff were friendly.
The hotel was walking distance from the train station and close to bars etc.
The breakfast was ok - we have had better but had worst!

Cons:

We had been out for food and was looking forward to a night cap in the bar only to find it was closed at 10.00 pm!!

2026-06-06 via Nuitee
J
Jonathan solo_traveller gb
10
A great value for money hotel - clean and great staff!
Pros:

Really cleans and all the staff were friendly

2026-06-05 via Nuitee
M
Mandy solo_traveller gb
10
1st time at Norseman & wouldn't be the last...!
Pros:

1st time at Norseman & wouldn't be the last.
Lovely Welcome - clean basic room with everything you need for an overnight stay.
Free Parking across the road in large area.
Free wifi.
As it was a works overnight stay I arrived too late for food but menu looked amazing, friendly bar area with quiet areas if needed.
Amazing all you can eat Breakfast, fruit salad was lovely. Centrally based for the town, shops walking distance from the hotel. Bus Stop right outside the front door.

Cons:

It is an older building so 'sound' travels.
U do hear ur neighbours speaking but soon settled down & I had a lovely sleep - nothing i didn't expect

2026-06-04 via Nuitee
E
Euan solo_traveller gb
8
2026-06-04 via Nuitee
E
Euan solo_traveller gb
8
2026-06-04 via Nuitee