Norseman Hotel

Hotels
7.8 (1018 reviews)
Riverside , Wick , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean rooms
Cons:
Dated facilities
Dog barking disturbance
Some amenities need upgrading

Categories

Cleanliness
7.53
Generally clean, but some mentions of dated amenities.
Service
8.5
Friendly staff with consistently positive reviews.
Location
8.04
Good location for purpose, with convenient parking.
Room Quality
6.99
Some rooms are dated and need attention, but comfortable beds.
Amenities
7.52
Basic amenities; some rooms feel tired and shabby.
Value for Money
7.78
Affordable for the area but shows signs of wear.
Food and Beverage
8.03
Excellent meals and breakfast options.
Overall Experience
8
Positive overall experience with memorable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:49

Property Description

Picturesque Location and Private Garden
The family-run Norseman Hotel in Wick, overlooking the scenic Wick River, offers a tranquil stay with its own private garden, perfect for relaxing and enjoying the surroundings.

Comfortable Rooms with Modern Amenities
Each room at the Norseman Hotel is thoughtfully equipped with a flat-screen HD TV, en suite bathroom, and tea/coffee making facilities. Some rooms even provide beautiful garden views, ensuring a peaceful retreat for guests.

Locally Sourced Dining and Convenient Location
Indulge in freshly-prepared Highland cuisine at the on-site restaurant, known for its locally sourced ingredients. With Wick train station nearby and Wick Airport just a short drive away, exploring the charming town and its surroundings is effortless.

Book your stay at Norseman Hotel for a delightful blend of comfort, convenience, and Highland hospitality.

Important information:

When booking 8 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 3 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1018 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.78
Food and Beverage: 8.03
Overall Experience: 8
T
Tina solo_traveller gb
7
2026-03-21 via Nuitee
P
Peter couple gb
7
2026-03-20 via Nuitee
J
Jeronym solo_traveller nl
8
2026-03-19 via Nuitee
R
Remo solo_traveller de
10
Pros:

Vriendelijke behandeling

2026-03-16 via Nuitee
A
Andrew family_with_children gb
7
2026-03-14 via Nuitee
K
Kevin couple gb
8
Pleasant stay with a great breakfast
Pros:

Next to the bus station
Central location
Great breakfast

Cons:

Breakfast finished at 9am
Poor TV signal
Could do with more power points in the room

2026-03-13 via Nuitee
S
Stacey couple gb
4
Pros:

Location

Cons:

The rooms were very dated, the whole hotel was HOT! Uncomfortably hot. The window didn’t stay open to let the cold outside air in.

2026-03-13 via Nuitee
K
Karen couple gb
7
Handy stopover hotel with friendly staff
Pros:

The staff were lovely and the food was tasty and plentiful. The location was good for an overnight stop after coming off the early evening Stromness/Scrabster ferry before starting our journey south the following morning.

Cons:

The hotel was tired in places and in need of refurbishment. The restaurant area in particular was quite shabby. The chair in our room was worn through and we were disappointed that there were no tea or coffee making facilities in the room.

2026-03-13 via Nuitee
K
Kenneth solo_traveller gb
8
Pros:

Lovely if basic hotel with nice rooms and a lovely lounge area

2026-03-07 via Nuitee
S
Susan couple gb
7
2026-03-05 via Nuitee
E
Euan extended_group gb
7
2026-03-05 via Nuitee
R
Remo solo_traveller de
8
Pros:

Vriendelijkheid personeel

Cons:

Hotel is goed maar moet we worden gemoderniseerd

2026-03-04 via Nuitee
K
Kuohsien couple tw
9
Pros:

早餐很豐富,床也舒適。我們得到很好的休息

Cons:

窗戶無法關緊,所以暖氣也讓房間沒有那麼暖和.

2026-03-04 via Nuitee
M
Mark family_with_children gb
8
Good value
Pros:

Nice staff. Good breakfast. I was a bit concerned about the location but it was fine. Great haggis.

Cons:

My daughter was rubbish at operating the heating.

2026-02-25 via Nuitee
F
Fergus solo_traveller gb
8
2026-02-22 via Nuitee
C
Caroline couple gb
8
2026-02-22 via Nuitee
C
Chris couple gb
8
Great location
Pros:

Location, food was great for the evening and breakfast, free car parking.

Cons:

We were on the lower floor and the upper floor had very squeaky floorboards at 5.45 in the morning was quite irritating, the place is very dated and needs a makeover.

2026-02-22 via Nuitee
A
Angela couple gb
8
Comfortable room with a lovely dinner and breakfast.
Pros:

Comfortable room with good facilities.

Cons:

There was an unpleasant smell in the corridor and bedroom. Possibly because it could have been a smoking room in the past. There was hair lying on the bathroom floor

2026-02-12 via Nuitee
R
Roxanna couple gb
10
Pros:

As usual another lovely stay. I come up to visit my father in Seaview care home so it’s not really a holiday but feel the hotel has a friendly homely feel. I visit several times a year and always stay at the Norseman. Comfy beds, clean rooms and friendly staff.

Cons:

Nothing.

2026-02-12 via Nuitee
C
Christopher solo_traveller gb
8
2026-02-11 via Nuitee