Hotel Eden

Hotels
6.9 (2816 reviews)
Corso Novara 9 , Naples , IT
+39 081 554 6666

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Close to transportation hubs
Clean rooms
Cons:
Safety concerns in the area
Outdated facilities
Inconsistent room quality

Categories

Cleanliness
7.2
Guests mentioned cleanliness as a positive aspect with a few noting the need for upgrades in certain areas.
Service
7.6
Service was generally appreciated, with some guests mentioning helpful and polite staff, but others noted old furniture and broken items.
Location
8.5
The proximity to key transportation hubs like the train station received high praise, despite some concerns about the safety and cleanliness of the surrounding area.
Room Quality
6.1
Rooms were described as basic and in need of renovation, with mixed feedback on bed comfort and noise levels.
Amenities
6.6
Some guests appreciated the bathtub and central location, while others mentioned the lack of tea/coffee facilities and outdated amenities.
Value for Money
5.3
Mixed reviews on the value for the price paid, with some guests feeling the facilities and services did not meet their expectations.
Food and Beverage
7.3
Breakfast and restaurant services generally received positive feedback, albeit with some guests desiring more variety or updated facilities.
Overall Experience
6.6
While some guests had positive experiences, others highlighted concerns about cleanliness, safety, and outdated facilities, resulting in a mid-range overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 22:10

Property Description

Welcome to Hotel Eden - Your Oasis in the Heart of Naples!

Luxurious Rooms and Modern Decor: Enjoy spacious and pristine rooms adorned with contemporary decor, providing a comfortable retreat after a day of exploring the vibrant city.

Panoramic Views and Rooftop Garden: Take in breathtaking views of Naples from our panoramic lift and unwind in our charming rooftop garden, offering a serene escape with stunning city center vistas.

Exceptional Service and Convenient Location: Let our dedicated staff enhance your stay with valuable city insights, travel assistance, and top-notch dining recommendations, ensuring a seamless and memorable experience in Naples.

Book your stay at Hotel Eden now for an unforgettable Naples adventure!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

6.9
Based on 2816 reviews
Cleanliness: 7.2
Service: 7.6
Location: 8.5
Room Quality: 6.1
Amenities: 6.6
Value for Money: 5.3
Food and Beverage: 7.3
Overall Experience: 6.6
W
wilson henrique • solo_traveller • br
6
Old and unrenovated
Pros:

The only advantage is being a one-minute walk from the central train station (airport bus) and the metro.

Cons:

It is an old hotel that has not been renovated. The TV has an issue, so none of the channels work. The front-desk staff are ill-tempered and do not provide good service. The area near the hotel is dirty and disgusting.

2026-10-31 • via Nuitee
F
Faustino • solo_traveller • it
10
Ottimo hotel
Pros:

La cortesia dello staff e l'attenzione ai bisogni.

Cons:

Avrei migliorato un po' l'arredo, ma era comunque molto confortevole.

2026-10-28 • via Nuitee
G
Genny • solo_traveller • it
10
2026-10-23 • via Nuitee
T
the Great. • solo_traveller • us
10
2026-10-20 • via Nuitee
L
Luca • family_with_children • it
8
Ottimo soggiorno
Pros:

Vicino alla stazione centrale, hotel datato ma molto pulito

Cons:

Arredi, tv non funzionante

2026-10-19 • via Nuitee
A
Abílio Alves • solo_traveller • br
8
Bom e bem localizado
Pros:

Tudo

Cons:

Alguns pequenos problemas no quarto, na nada que desabone

2026-10-16 • via Nuitee
A
Abílio Alves • solo_traveller • br
8
Pros:

Tudo

Cons:

Nada

2026-10-16 • via Nuitee
S
Stefania • couple • ca
10
Convenient location and had everything we needed
Pros:

It was clean, staff quick to reply and friendly, located close to the bus station and metro system

2026-10-14 • via Nuitee
P
Paula Cristina • solo_traveller • pt
10
Pros:

Tudo muito limpo econômico boa localizado simpatia.Adorei

2026-10-08 • via Nuitee
N
Nicole • solo_traveller • de
8
2026-09-18 • via Nuitee
R
Rino B. • solo_traveller • it
10
Pros:

La posizione centrale

Cons:

Niente

2026-09-14 • via Nuitee
T
Teresa • solo_traveller • gb
8
2026-09-14 • via Nuitee
M
Magdalena • solo_traveller • pl
7
2026-09-11 • via Nuitee
M
Mirosław • extended_group • pl
6
2026-09-11 • via Nuitee
R
ROBERTO • couple • it
4
Cons:

Pulizia

2026-09-10 • via Nuitee
P
peter • solo_traveller • hu
9
Pros:

Közel van minden

Cons:

Hűtő

2026-09-10 • via Nuitee
S
Suzanne • solo_traveller • au
4
Pros:

Location0

Cons:

Street noise. Very tired decore.

2026-09-06 • via Nuitee
C
Carlotta Federica • solo_traveller • it
7
Per una notte è ok
Pros:

Vicina alla stazione Napoli Centrale. Personale accogliente

Cons:

Pochi prodotti bagno

2026-09-06 • via Nuitee
A
Angela • couple • ch
8
Pros:

Personale gentile e disponibile, posizione comodissima, a un minuto a piedi dalla stazione centrale, non l’hotel a tre stelle più pulito e curato che abbia visitato ma comunque non è sporco, aria condizionata nella camera e ogni giorno ci veniva rifatto il letto e cambiati gli asciugamani, il che non è evidente.
Sono rimasta soddisfatta.

Cons:

Unica pecca che mi è pesata i cuscini davvero troppo troppo duri, ho fatto davvero fatica a dormire e mi è venuto un grande mal di collo.
Però devo dire che non ho chiesto se ne avessero di altri, magari li avevano e sono stata stupida io a non chiedere.

2026-09-05 • via Nuitee
O
Oliveira • solo_traveller • gb
2
2026-09-03 • via Nuitee