Hotel Eden

Hotels
6.9 (2751 reviews)
Corso Novara 9 , Naples , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Close to transportation hubs
Clean rooms
Cons:
Safety concerns in the area
Outdated facilities
Inconsistent room quality

Categories

Cleanliness
7.2
Guests mentioned cleanliness as a positive aspect with a few noting the need for upgrades in certain areas.
Service
7.6
Service was generally appreciated, with some guests mentioning helpful and polite staff, but others noted old furniture and broken items.
Location
8.5
The proximity to key transportation hubs like the train station received high praise, despite some concerns about the safety and cleanliness of the surrounding area.
Room Quality
6.1
Rooms were described as basic and in need of renovation, with mixed feedback on bed comfort and noise levels.
Amenities
6.6
Some guests appreciated the bathtub and central location, while others mentioned the lack of tea/coffee facilities and outdated amenities.
Value for Money
5.3
Mixed reviews on the value for the price paid, with some guests feeling the facilities and services did not meet their expectations.
Food and Beverage
7.3
Breakfast and restaurant services generally received positive feedback, albeit with some guests desiring more variety or updated facilities.
Overall Experience
6.6
While some guests had positive experiences, others highlighted concerns about cleanliness, safety, and outdated facilities, resulting in a mid-range overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 22:10

Property Description

Welcome to Hotel Eden - Your Oasis in the Heart of Naples!

Luxurious Rooms and Modern Decor: Enjoy spacious and pristine rooms adorned with contemporary decor, providing a comfortable retreat after a day of exploring the vibrant city.

Panoramic Views and Rooftop Garden: Take in breathtaking views of Naples from our panoramic lift and unwind in our charming rooftop garden, offering a serene escape with stunning city center vistas.

Exceptional Service and Convenient Location: Let our dedicated staff enhance your stay with valuable city insights, travel assistance, and top-notch dining recommendations, ensuring a seamless and memorable experience in Naples.

Book your stay at Hotel Eden now for an unforgettable Naples adventure!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 2751 reviews
Cleanliness: 7.2
Service: 7.6
Location: 8.5
Room Quality: 6.1
Amenities: 6.6
Value for Money: 5.3
Food and Beverage: 7.3
Overall Experience: 6.6
U
uros • solo_traveller • rs
8
Fun and nice
Pros:

Super super friendly staff its chill inside good a bit older but i do like that dont mind it at all

Cons:

neighborhood not pleasant

2026-06-05 • via Nuitee
T
tianlong • solo_traveller • fr
5
2026-06-02 • via Nuitee
N
Nicole • family_with_children • de
8
2026-06-02 • via Nuitee
T
Théo • solo_traveller • fr
10
👍🏼
Pros:

Everything

Cons:

Nothing

2026-06-01 • via Nuitee
A
Agata_96 • solo_traveller • pl
8
Pros:

Lokalizacja na plus

Cons:

Czasami słychać hałas z ulicy, uciążliwe też było jak ktoś oglądał telewizję - wszystko było słychać

2026-05-31 • via Nuitee
R
Rodolfo • solo_traveller • it
7
Pros:

Tutto sommato abbastanza positivo.

2026-05-31 • via Nuitee
S
sergio • extended_group • it
7
2026-05-30 • via Nuitee
L
Lee • couple • gb
1
Absolutely awful
Pros:

Nothing

Cons:

The location is awful, it was too late for us to try and move hotel as we didn’t arrive until late. None of the power sockets worked in our room, the shower was one where you had to hold it yourself to use.

How this hotel is rated a 3* is beyond me

2026-05-29 • via Nuitee
A
Alexey • solo_traveller • ru
7
2026-05-28 • via Nuitee
L
Luigi Pisani • solo_traveller • it
5
2026-05-27 • via Nuitee
P
Patricio • extended_group • es
5
Regular para mal
Pros:

Solo el ascensor y el baño

Cons:

Camas de mala calidad, almohadas muy usadas, personal sin manejo de idiomas

2026-05-26 • via Nuitee
T
Tommaso • solo_traveller • it
8
Pros:

Comodità dovuta alla vicinanza alla stazione, supermercati e pasticcerie ( tra cui Attanasio )
Disponibilità e cortesia dello staff
Ci hanno permesso di tenere i bagagli in reception fino alla sera il giorno del checkout
Ci hanno assegnato una tripla anche se eravamo solo in due

Cons:

Quartiere poco raccomandabile e degradato data la vicinanza della stazione
Un po' di polvere sul copriletto ... Non dava l'impressione si essere appena stato lavato
Arredo un po' datato

2026-05-25 • via Nuitee
R
Rosario • solo_traveller • it
10
Pros:

Struttura Efficiente e Posizione Perfetta.
Distante, a pochi minuti dall' Areoporto, Adiacente alla Stazione Centralei ai Bus e Metro.

2026-05-25 • via Nuitee
V
Vincenzo • solo_traveller • nl
8
2026-05-24 • via Nuitee
E
Elodie • solo_traveller • cd
5
Passable
Pros:

Baignoire trop petit impossible de se courber le bain intime

Cons:

Baignoire trop petit , pas de bouilloire etc

2026-05-24 • via Nuitee
L
Linus Kalle Mattias • solo_traveller • se
7
2026-05-24 • via Nuitee
M
Mustafa • couple • tr
5
2026-05-23 • via Nuitee
G
giovanni • solo_traveller • it
8
Pros:

personale gentilissimo

Cons:

Un po' rumoroso

2026-05-22 • via Nuitee
A
Antonio • solo_traveller • it
6
Pros:

Accoglienza

Cons:

Il bagno

2026-05-22 • via Nuitee
Y
Yuko • couple • jp
8
良かった
Pros:

駅から近い

2026-05-21 • via Nuitee