Hotel Eden

Hotels
6.9 (2655 reviews)
Corso Novara 9 , Naples , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Close to transportation hubs
Clean rooms
Cons:
Safety concerns in the area
Outdated facilities
Inconsistent room quality

Categories

Cleanliness
7.2
Guests mentioned cleanliness as a positive aspect with a few noting the need for upgrades in certain areas.
Service
7.6
Service was generally appreciated, with some guests mentioning helpful and polite staff, but others noted old furniture and broken items.
Location
8.5
The proximity to key transportation hubs like the train station received high praise, despite some concerns about the safety and cleanliness of the surrounding area.
Room Quality
6.1
Rooms were described as basic and in need of renovation, with mixed feedback on bed comfort and noise levels.
Amenities
6.6
Some guests appreciated the bathtub and central location, while others mentioned the lack of tea/coffee facilities and outdated amenities.
Value for Money
5.3
Mixed reviews on the value for the price paid, with some guests feeling the facilities and services did not meet their expectations.
Food and Beverage
7.3
Breakfast and restaurant services generally received positive feedback, albeit with some guests desiring more variety or updated facilities.
Overall Experience
6.6
While some guests had positive experiences, others highlighted concerns about cleanliness, safety, and outdated facilities, resulting in a mid-range overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 22:10

Property Description

Welcome to Hotel Eden - Your Oasis in the Heart of Naples!

Luxurious Rooms and Modern Decor: Enjoy spacious and pristine rooms adorned with contemporary decor, providing a comfortable retreat after a day of exploring the vibrant city.

Panoramic Views and Rooftop Garden: Take in breathtaking views of Naples from our panoramic lift and unwind in our charming rooftop garden, offering a serene escape with stunning city center vistas.

Exceptional Service and Convenient Location: Let our dedicated staff enhance your stay with valuable city insights, travel assistance, and top-notch dining recommendations, ensuring a seamless and memorable experience in Naples.

Book your stay at Hotel Eden now for an unforgettable Naples adventure!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 2655 reviews
Cleanliness: 7.2
Service: 7.6
Location: 8.5
Room Quality: 6.1
Amenities: 6.6
Value for Money: 5.3
Food and Beverage: 7.3
Overall Experience: 6.6
G
Giovanni • solo_traveller • it
6
2026-04-11 • via Nuitee
G
Goburdhun • solo_traveller • fr
7
Pros:

Tres bon accueil, l'hôtel est tres bien situé ( gare centrale a quelques pas), chambre spatieuse et propre. Le rapport qualité prix est bon

2026-04-07 • via Nuitee
M
Megan • solo_traveller • gb
7
Easy location near station. Friendly staff.
Pros:

The property was very close to the central station, so it was an excellent and convenient location for day trips to Pompeii, for example, or for getting on line 1 metro around the city.

Cons:

Being so near the train station, it could be very noisy at night and the walls are a bit thin. Earplugs a must if you’re a light sleeper like me.

2026-04-06 • via Nuitee
P
Plamena • solo_traveller • bg
1
Cons:

Климатика не работеше, стаята миришеше на цигари и беше изключително мръсно. Първата вечер отказаха да ми сменят стаята. Смениха я на втората вечер, след скандал с персонала на рецепцията.

2026-04-06 • via Nuitee
P
Plamena • solo_traveller • bg
1
2026-04-06 • via Nuitee
A
Antonio • couple • it
8
Pros:

Ottima posizione

Cons:

Peccato non abbia il parcheggio

2026-04-02 • via Nuitee
D
Darren • extended_group • gb
3
Pros:

Location of hotel near rail station

Cons:

Room 222 door lock was almost broken, outdated rooms no heating in room

2026-03-30 • via Nuitee
Νικολας • solo_traveller • gr
6
2026-03-30 • via Nuitee
G
GIUSEPPE • family_with_children • it
7
Pros:

POSIZIONE PERFETTA.

2026-03-29 • via Nuitee
R
Rino B. • solo_traveller • it
9
Pros:

Posizione centrale, letto comodo, camera ben climatizzata, ottima pulizia, personale professionale

2026-03-29 • via Nuitee
M
Marie • solo_traveller • gb
10
An elegant comfortable hotel at a very low cost
Pros:

They don’t do breakfast but the hotel is sited close to many places to eat. It is very conveniently sited very close to the railway station.

I had read some mixed reviews of the hotel and was worried they might be true, but they weren’t. I had a large comfortable bed in a large room with balcony over the street. The bathroom was equipped with a bath and bidet as well as the usual things. The area is not any different to the rest of central Naples.

Cons:

Nothing

2026-03-28 • via Nuitee
D
dagale • solo_traveller • it
10
2026-03-27 • via Nuitee
S
Sheryl • solo_traveller • us
7
Pros:

Bedroom and attached bathroom were good size. Very convenient to the Train station which is what I wanted.

Cons:

Lighting in bedroom was a bit dim.

2026-03-26 • via Nuitee
L
lewis • extended_group • gb
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-03-20 • via Nuitee
A
Alberto • solo_traveller • it
10
2026-03-19 • via Nuitee
S
Stefanizzi • extended_group • it
7
Il ragazzo alla reception gentilissimo
2026-03-17 • via Nuitee
A
Anthony • solo_traveller • fr
8
Pros:

Tres bien situé. Hotel a prix très abordable et très correct. Chambre propre et grande, lit confortable.
Possibilité de laisser son sac (gratuitement) après le check out

Cons:

Un peu de bruit le soir vu qu'on est sur un axe passant, mais ça reste d'ampleur acceptable.
La rue de l'hôtel, exposée a une certaine misère sociale mais c'est ainsi dans une bonne partie de la ville. Faire un peu attention le soir, éviter de "faire trop touriste"...

2026-03-17 • via Nuitee
M
Michela • couple • it
4
2026-03-16 • via Nuitee
夏織 • solo_traveller • jp
6
Pros:

アクセスがよい。近くにスーパーがある。冷蔵庫がついているのはありがたかった。

Cons:

シャワーのお湯の出が悪い時があった。ほかの部屋でも使っていたのかもしれないが。。。

2026-03-14 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-03-10 • via Nuitee