Hotel Eden

Hotels
6.9 (2655 reviews)
Corso Novara 9 , Naples , it

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Close to transportation hubs
Clean rooms
Cons:
Safety concerns in the area
Outdated facilities
Inconsistent room quality

Categories

Cleanliness
7.2
Guests mentioned cleanliness as a positive aspect with a few noting the need for upgrades in certain areas.
Service
7.6
Service was generally appreciated, with some guests mentioning helpful and polite staff, but others noted old furniture and broken items.
Location
8.5
The proximity to key transportation hubs like the train station received high praise, despite some concerns about the safety and cleanliness of the surrounding area.
Room Quality
6.1
Rooms were described as basic and in need of renovation, with mixed feedback on bed comfort and noise levels.
Amenities
6.6
Some guests appreciated the bathtub and central location, while others mentioned the lack of tea/coffee facilities and outdated amenities.
Value for Money
5.3
Mixed reviews on the value for the price paid, with some guests feeling the facilities and services did not meet their expectations.
Food and Beverage
7.3
Breakfast and restaurant services generally received positive feedback, albeit with some guests desiring more variety or updated facilities.
Overall Experience
6.6
While some guests had positive experiences, others highlighted concerns about cleanliness, safety, and outdated facilities, resulting in a mid-range overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 22:10

Property Description

Welcome to Hotel Eden - Your Oasis in the Heart of Naples!

Luxurious Rooms and Modern Decor: Enjoy spacious and pristine rooms adorned with contemporary decor, providing a comfortable retreat after a day of exploring the vibrant city.

Panoramic Views and Rooftop Garden: Take in breathtaking views of Naples from our panoramic lift and unwind in our charming rooftop garden, offering a serene escape with stunning city center vistas.

Exceptional Service and Convenient Location: Let our dedicated staff enhance your stay with valuable city insights, travel assistance, and top-notch dining recommendations, ensuring a seamless and memorable experience in Naples.

Book your stay at Hotel Eden now for an unforgettable Naples adventure!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 2655 reviews
Cleanliness: 7.2
Service: 7.6
Location: 8.5
Room Quality: 6.1
Amenities: 6.6
Value for Money: 5.3
Food and Beverage: 7.3
Overall Experience: 6.6
夏織 • solo_traveller • jp
6
Pros:

アクセスがよい。近くにスーパーがある。冷蔵庫がついているのはありがたかった。

Cons:

シャワーのお湯の出が悪い時があった。ほかの部屋でも使っていたのかもしれないが。。。

2026-03-14 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-03-10 • via Nuitee
T
Tarolli • family_with_children • it
5
Pros:

La muffa nella stanza che puzzava

Cons:

Le stanze avrebbero di una ristrutturazione

2026-03-09 • via Nuitee
F
francesco • solo_traveller • it
9
2026-03-04 • via Nuitee
R
Rosy • solo_traveller • it
6
2026-02-28 • via Nuitee
S
Stefania • solo_traveller • ro
8
2026-02-28 • via Nuitee
G
Giuseppe • solo_traveller • it
8
Molto buono
Pros:

e cortesia...

Cons:

Il servizio colazione per la camera che non c'è...

2026-02-28 • via Nuitee
P
Prince Emmanuel adeshina • couple • it
10
Pros:

The the room is spacious and there was no rule

Cons:

Nothing

2026-02-27 • via Nuitee
S
Salvatore • solo_traveller • it
5
2026-02-26 • via Nuitee
N
Nicole • couple • de
8
2026-02-26 • via Nuitee
V
Valentina • couple • ro
5
2026-02-26 • via Nuitee
B
BADIS • solo_traveller • it
6
Pros:

tutto!

Cons:

niente

2026-02-25 • via Nuitee
B
Boulakroun • solo_traveller • dz
4
2026-02-24 • via Nuitee
C
Carmen • solo_traveller • it
8
2026-02-24 • via Nuitee
M
Marta • solo_traveller • pl
10
2026-02-24 • via Nuitee
Ștefan • couple • ro
1
2026-02-22 • via Nuitee
C
Chouki • solo_traveller • it
10
Très bonne séjour
Pros:

Tout était bien

Cons:

Rien

2026-02-22 • via Nuitee
P
Parisella • solo_traveller • it
9
2026-02-13 • via Nuitee
L
Lorenzo • extended_group • ro
1
Zero
Pros:

La posizione strategica che ti porta in tutte le direzioni essendo di fronte la stazione e alla fermata dei bus e metro i due ragazzi della reception ultra gentili bravi cordiali educatissimi disponibili e tutte le note positive dei ragazzi alla reception ma la struttura no

Cons:

Non mi è piaciuto niente frigo rotto tende staccate tanto sporco copertina stracciata e ricucita cuscino inesistente era un pezzo di gomma piuma e molto sporca bagno senza finestra e con aspiratore rotto ruggine dentro la vasca da bagno e rubinetteria stra pieni di ruggine un hotel 3 stelle che non offre nessun servizio dovrebbe essere zero stelle perché ci sono zero servizi per un caffe dovevo uscire fuori l'hotel per fare raffreddare un pochino le bevande li mettevo fuori alla finestra oltretutto rotta e sporchissima penso mai pulite

2026-02-12 • via Nuitee
C
Claudia • couple • de
7
2026-02-11 • via Nuitee