Hotel Eden

Hotels
6.9 (2784 reviews)
Corso Novara 9 , Naples , it

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Close to transportation hubs
Clean rooms
Cons:
Safety concerns in the area
Outdated facilities
Inconsistent room quality

Categories

Cleanliness
7.2
Guests mentioned cleanliness as a positive aspect with a few noting the need for upgrades in certain areas.
Service
7.6
Service was generally appreciated, with some guests mentioning helpful and polite staff, but others noted old furniture and broken items.
Location
8.5
The proximity to key transportation hubs like the train station received high praise, despite some concerns about the safety and cleanliness of the surrounding area.
Room Quality
6.1
Rooms were described as basic and in need of renovation, with mixed feedback on bed comfort and noise levels.
Amenities
6.6
Some guests appreciated the bathtub and central location, while others mentioned the lack of tea/coffee facilities and outdated amenities.
Value for Money
5.3
Mixed reviews on the value for the price paid, with some guests feeling the facilities and services did not meet their expectations.
Food and Beverage
7.3
Breakfast and restaurant services generally received positive feedback, albeit with some guests desiring more variety or updated facilities.
Overall Experience
6.6
While some guests had positive experiences, others highlighted concerns about cleanliness, safety, and outdated facilities, resulting in a mid-range overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 22:10

Property Description

Welcome to Hotel Eden - Your Oasis in the Heart of Naples!

Luxurious Rooms and Modern Decor: Enjoy spacious and pristine rooms adorned with contemporary decor, providing a comfortable retreat after a day of exploring the vibrant city.

Panoramic Views and Rooftop Garden: Take in breathtaking views of Naples from our panoramic lift and unwind in our charming rooftop garden, offering a serene escape with stunning city center vistas.

Exceptional Service and Convenient Location: Let our dedicated staff enhance your stay with valuable city insights, travel assistance, and top-notch dining recommendations, ensuring a seamless and memorable experience in Naples.

Book your stay at Hotel Eden now for an unforgettable Naples adventure!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 2784 reviews
Cleanliness: 7.2
Service: 7.6
Location: 8.5
Room Quality: 6.1
Amenities: 6.6
Value for Money: 5.3
Food and Beverage: 7.3
Overall Experience: 6.6
1
11Chelsea • solo_traveller • kr
7
2026-07-04 • via Nuitee
D
Diru • solo_traveller • it
6
Hotel per brevi soggiorni
Pros:

La posizione in quanto è a 2 min di camminata dalla stazione centrale.
Nonostante sia zona rumorosa, le finestre doppio vetro hanno garantito riposo sereno. Comodo e ampio ascensore. Ampia stanza e bagno grande. Reception h24.

Cons:

Struttura che necessita di essere modernizzata e ritinteggiata. Frigobar non funzionante.
Nonostante abbia grandissimo terrazzo allestito panoramico, non è usufruibile se non per grandi gruppi ed è un peccato.

2026-07-03 • via Nuitee
P
Paolo • solo_traveller • it
6
2026-07-02 • via Nuitee
A
Andrea • solo_traveller • it
9
Pros:

Staff super gentile e cordiale posizione ottima a 2 passi dalla stazione

2026-07-02 • via Nuitee
K
Kreis • solo_traveller • ch
7
2026-06-29 • via Nuitee
K
Kreis • solo_traveller • ch
5
Es gibt Luft nach Oben
Pros:

Die Nähe zu den öffentlichen Verkehrsmittel

Cons:

Das reservierte Verhalten des Portiers. Kein Wort zuviel und die Antworten gestalteten sich so, dass ich annehmen musste es interessiere ihn nicht Gastfrendlich zu sein.
Z.B: Passport bitte ohne Blickkontakt. Zimmerkarte Übergabe ohne Blickkontakt und keine weitere Erklärung. Schade ich spreche noch nicht so gut italienisch doch so macht es keine Freude.
Und zu meiner Überraschung hatte weder Duschseife noch Schampoo.Es könnte doch erwähnt werden beim Beschreib des Zimmers.

2026-06-29 • via Nuitee
V
VASILIKI • extended_group • gr
7
Pros:

Δίπλα στο σταθμό των τρένων και του λεωφορείου για το αεροδρόμιο. Τα δωμάτια ήταν μεγάλα, είχε ψυγείο και κλιματιστικό. Καθαρό δωμάτιο και μπάνιο.

Cons:

Πολύ επικίνδυνη γειτονιά, δεν ένιωθα ασφαλεια. Πολλή φασαρία το βράδυ απο τον κεντρικότατο δρόμο. Τα παραθυρα θα μπορούσαν να έχουν ηχομόνωση όπως και οι τοίχοι. Δυστυχώς άκουγα τις συζητήσεις των διπλανών δωματίων.

2026-06-28 • via Nuitee
A
Antonio • solo_traveller • it
8
Pros:

Posizione

Cons:

Nulla

2026-06-27 • via Nuitee
D
davide • solo_traveller • it
7
2026-06-27 • via Nuitee
L
Leila • solo_traveller • br
6
Pros:

Apenas da facilidade para pegar transporte para outras localidades

Cons:

A rua do hotel é perigosa, quase fui assaltada, impossível sair a noite. O ralo do banheiro entupido. Quarto antigo

2026-06-26 • via Nuitee
H
Heather • solo_traveller • au
8
2026-06-25 • via Nuitee
D
Delimi • solo_traveller • dz
3
Très mauvais séjour
Pros:

No

Cons:

Pas des frigidaire climatiseur et faible

2026-06-24 • via Nuitee
M
Moises • extended_group • es
5
2026-06-23 • via Nuitee
D
david.p.york • solo_traveller • gb
10
Pros:

The size of the room is really exceptional.

Cons:

Lack of European sockets. Out of three in the room I could only use one. Apart from that all was good.

2026-06-23 • via Nuitee
J
JoaquinGonzalezDorao • solo_traveller • es
7
Una buena opcion media a 2 minutos del tren, tradicional y correcto
Pros:

Es un hotel grande donde suele haber sitio. Muy cerca de Napoli Centrale y la Plaza Garibaldi (metro). El cuarto es grande, iluminado y con vistas al Vesubio. Hay AC, TV y nevera (aunque no enfriaba mucho). Puedes dejar las maletas el último dia sin coste. Personal muy amable.

Cons:

Está claro que el hotel ha vivido mejores época. Necesita una reforma a fondo, está un poco decadente. La zona puede parecer poco recomendable, pero nunca he tenido problema paseando por los alrededores. Las almohadas eran algo incómodas.

2026-06-21 • via Nuitee
K
Kleinschmidt • couple • br
8
Pros:

Otima localização.

2026-06-20 • via Nuitee
G
Giuseppe • solo_traveller • it
3
2026-06-18 • via Nuitee
L
Lauren • couple • gb
7
Central, affordable, all in all pleasant stay.
Pros:

Great location, close to the main train station and airport bus. It’s a nice old school design, the roof top has a great view, so does the balcony. It’s spacious. The staff were generally nice and helpful when needed.

Cons:

Some things are outdated, but nothing to deter, the floors could be a bit cleaner in the room, but all in all it was nice. Be wary of the area, it was fine, but for some people coming from small towns and are less traveled might be put off. Nothing the hotel can help with anyway. The room can get loud, if you’re sensitive, bring ear plugs. The pillows were slightly hard, but still alright.

2026-06-18 • via Nuitee
E
Enrico • solo_traveller • it
9
2026-06-17 • via Nuitee
A
angelo2018 • solo_traveller • it
8
Ottima struttura in zone stazione centrale
Pros:

Ottima struttura in zone stazione centrale

2026-06-16 • via Nuitee