Residence Inn by Marriott Austin Downtown/Convention Center

Hotels
•
Residence Inn
9 (172 reviews)
300 E 4th St, Austin, Texas, 78701 , Austin , US
1-512-472-5553

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Clean rooms
Great amenities
Cons:
Expensive parking
Some minor cleanliness issues

Categories

Cleanliness
8.21
Generally clean, but some reviews mentioned issues with bedding.
Service
9.68
Staff are consistently described as friendly, helpful, and accommodating.
Location
9.22
Conveniently located near attractions; some concerns about the surrounding area.
Room Quality
8.67
Rooms are generally clean and comfortable, with minor issues noted.
Amenities
9.2
Good amenities including breakfast and full-size kitchens.
Value for Money
8.66
Parking is expensive, but facilities justify the cost.
Food and Beverage
9.21
Excellent breakfast options praised by several guests.
Overall Experience
9.18
Many guests expressed satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:24

Property Description

Recreational Amenities
Enjoy the indoor pool and 24-hour fitness center for relaxation and exercise.

Dining Options
Indulge in Starbucks Coffee, 2 on-site restaurants, and room service for a satisfying culinary experience.

Event Spaces
Featuring 6600 square feet of conference space, perfect for hosting events in Austin.

To book your stay at Residence Inn by Marriott Austin Downtown/Convention Center and explore the nearby attractions, reserve your room now!

Important information:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 172 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
S
Sonja • family_with_children
8
Pros:

Amazing breakfast, nice staff, parking a bit expensive but typical for this location downtown, the kitchen option was very useful. Only concern was the bedding was a bit old and stained. Sheets were fine, but the comforters in our room probably should have been replaced. We would stay again if in the area.

2025-09-26 • via Nuitee
R
Rebecca • family
8
Pros:

Family friendly, good breakfast options. Starbucks on site a plus. No self parking available.

2025-09-23 • via Nuitee
D
Dolores and Skip • family
8
Pros:

Good location

2025-09-21 • via Nuitee
Y
Yue
8
Pros:

Good breakfast, convenient location, friendly staff.

2025-09-20 • via Nuitee
S
Steffi
10
Pros:

I was amazed by the accommodating and helpful staff during my stay. Everyone went above and beyond to make me feel welcome. The rooms were clean, comfortable, and pleasantly inviting. Overall, it was a wonderful experience, and I’d happily return.

2025-09-18 • via Nuitee
P
Paul
10
Pros:

-

2025-09-15 • via Nuitee
E
Erika
10
Pros:

The staff at this hotel are amazing!!! They went above and beyond and were very helpful. The hotel is clean and I loved having a full size kitchen to use. My coffeemaker didn’t work and the brought one up immediately and gave me a free Starbucks. The free breakfast was great and the hotel is close to everything!!!! I usually don’t leave reviews but I highly recommend this hotel!

2025-09-14 • via Nuitee
R
Ray
10
Pros:

It was an amazing stay

2025-09-13 • via Nuitee
G
Gayleen • partner
10
Pros:

Excellent reception and breakfast. Room was great. Bed/mattress could be better. Pool wasn’t outdoor as anticipated. Overall a great experience and would recommend.

2025-09-13 • via Nuitee
D
Deborah
10
Pros:

Staff was super friendly and helpful. Hotel was well located for my needs. Breakfast was very good. Bar staff in the evening were very friendly.

2025-09-07 • via Nuitee
B
Brian • family
10
Pros:

The hotel staff were professional and polite. The hotel is conveniently located within walking distance to most of Austin’s day and evening entertainment.

2025-09-03 • via Nuitee
A
Ayden
10
Pros:

Clean rooms, walkable, decent security, prompt valet

2025-09-02 • via Nuitee
J
John
10
Great Stay
Pros:

Great location, very clean, felt new, great complimentary breakfast, friendly staff

2025-09-02 • via Nuitee
V
Vidhya • family
10
Pros:

It was a great experience staying at this property.

2025-09-01 • via Nuitee
S
Shirley Rosales
4
Pros:

The room looked clean but there was a particular smell in a non smoking room.
The staff was great overall.

2025-09-01 • via Nuitee
L
Luis David
10
Pros:

Good staff

2025-09-01 • via Nuitee
C
Christine • partner
6
Pros:

Easy check-in, very happy with the room and location. Everyone at the front desk is friendly and happy to help. Bed is comfy and shower and amenities are all great! I did not appreciate being charged $20 for "early check-in" when the check-in time is 4pm. & they want you out of the room by 11am. Love how everyone has to nickel and dime you everywhere.

2025-08-31 • via Nuitee
E
ELLEN
10
Pros:

Beautiful friendly safe parking costs money but great spot

2025-08-31 • via Nuitee
F
Freddie • family
10
Pros:

great view

2025-08-29 • via Nuitee
F
Frances
2
Pros:


Hello,

I am Frances Averbuck and I stayed with you from August 14th to Augusto 23rd

On my card, the following charges appeared:


USD 1,009.68

USD 27.06

USD 172.33

USD 520.00

USD 90.00

Totaling USD 1,819.07



I requested the receipt and was given a receipt of USD 504.84 + USD 1,009.68 = USD 1,514.52

What does this difference of USD 304.55 mean?

I don’t understand.

I look forward to clarification.


Thank you,



Frances Averbuck

2025-08-28 • via Nuitee