Santana Hotel & SPA

Hotels
7.8 (2387 reviews)
Monte Santana , Vila do Conde , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location and views
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
Old room conditions
Pricing concerns

Categories

Cleanliness
6.38
Several comments noted the need for maintenance and issues with cleanliness.
Service
8.35
Positive comments on staff friendliness and attention.
Location
8.89
Repeated praises for the great location and views.
Room Quality
6.84
Some reviews mentioned old and uncomfortable room conditions.
Amenities
7.87
Mixed feelings about amenities; some enjoyment but also grievances.
Value for Money
7.83
General disagreement on pricing versus quality of stay.
Food and Beverage
7.88
Breakfast was noted as good, but with some variety issues.
Overall Experience
8.35
Overall pleasant experience but with notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:30

Property Description

Luxurious Spa Amenities
Indulge in relaxation at Santana Hotel & SPA with an indoor pool, hot tub, and sauna. The spa also offers rejuvenating massages for the ultimate pampering experience.

Scenic Rooftop Terrace
Take in breathtaking views of the city and beach from the rooftop terrace. Perfect for enjoying a sunset cocktail or morning coffee overlooking Ave River.

Delightful Dining Experience
Savor traditional Portuguese cuisine at Restaurant Santa Clara while admiring views of Ave river and Santa Clara monastery. Immerse yourself in the local culture through your taste buds.

Experience luxury and comfort at Santana Hotel & SPA. Book now to enjoy a serene getaway with top-notch amenities and stunning views.

Important information:

Please note that double or twin rooms are allocated according to availability at the time of check-in. Please note that guests should provide their personal information at the time of booking if they wish an invoice with VAT. Please note that half-board includes drinks and the menu that guests can choose must be part of the Daily Suggestions. Please note that the use of a bathing cap in the swimming pool is mandatory. Caps can be purchased at the reception of the property's Health Club.

Please note: Towels are available for use in the SPA Circuit during your stay, subject to a deposit of €30.00 per room. This deposit will be returned at the end of the stay upon delivery of the towels in the reception, upon check out. Health Club opening hours: Monday-Sunday: 08:00-20:00. The name on the credit card used for the booking should correspond to the guest staying at the property and the credit card must be provided upon check-in.

- 12/24 and 12/31 - restaurant closed; We will only have our themed dinner available.
- 25/12 and 01/01 - restaurant closed; We will only have our themed lunch available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 27 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2387 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 8.35
D
Dias couple pt
8
Pros:

Piscina interior ótima

Cons:

As minhas almofadas estavam sujas

2026-06-13 via Nuitee
A
Angela extended_group gb
8
Nice clean comfortable hotel
Pros:

Staff were friendly , food was nice , bed comfortable, very clean. Just a little bit far to walk to hotel when walking the camino .

2026-06-13 via Nuitee
F
Fátima solo_traveller pt
7
2026-06-13 via Nuitee
M
Muzza and Al solo_traveller au
8
2026-06-13 via Nuitee
G
Geneviève extended_group fr
8
2026-06-11 via Nuitee
I
itziar solo_traveller es
4
2026-06-11 via Nuitee
R
Rcavalinhos solo_traveller pt
9
2026-06-10 via Nuitee
M
Madeira solo_traveller be
10
Pros:

Todo o pessoal impecável, super atencioso e disponível. A voltar a Vila do Conde seguramente voltarei a este local.

2026-06-09 via Nuitee
A
Angela extended_group pt
7
2026-06-09 via Nuitee
D
Diana extended_group pt
10
2026-06-09 via Nuitee
N
Nicola extended_group gb
5
A nice hotel which could make little improvements to become a lovely hotel
Pros:

I enjoyed the pool, gym and massage

Cons:

- building very tired and in need of refurbishment
- bar staff either not available or not knowledgeable
- pool area required wearing of caps (didn't go in then)
- breakfast not topped up and lacking variety
- no hotel information in rooms regarding opening times
- not enough outdoor space, felt quite cooped up

2026-06-08 via Nuitee
C
Carol solo_traveller gb
8
Pros:

Lovely spa facilities.

Cons:

Triple room comfortable but not as expected. Should sleep 6 ppl but was 3 single beds. All other rooms as expected

2026-06-08 via Nuitee
A
Ana couple pt
10
2026-06-08 via Nuitee
H
HERNANI FERREIRA couple se
6
2026-06-08 via Nuitee
F
Francisco solo_traveller pt
7
2026-06-05 via Nuitee
F
Francisco solo_traveller pt
7
2026-06-05 via Nuitee
C
Christine solo_traveller ca
9
Pros:

Quick check in. Great staff. Bruno was very accommodating with food and drink. The food was great. The place was very nice.

2026-06-03 via Nuitee
S
Santos Ferreira couple pt
9
Fugir em minutos da azafama do dia-a-dia
Pros:

Excelente qualidade no pequeno-almoço, sem exageros para gerar perdas. Tudo num ambiente muito acolhedor

Cons:

Tudo foi bom, mas se o bar que dá acesso para as mesas exteriores estivesse aberto um pouco até mais tarde, seria ouro sobre azul

2026-06-02 via Nuitee
Sofiia Gaidamak extended_group pt
9
2026-06-02 via Nuitee
J
Jane solo_traveller gb
6
Pros:

Staff friendly and helpful

Cons:

Unable to get any food at 3pm including snacks as kitchen was closed. Hotel bar not open after 7pm. 30 euro deposit required to get a bathrobe. Unable to use pool without a swim cap which you had to buy.

2026-06-01 via Nuitee