Santana Hotel & SPA

Hotels
7.8 (2469 reviews)
Monte Santana , Vila do Conde , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location and views
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
Old room conditions
Pricing concerns

Categories

Cleanliness
6.38
Several comments noted the need for maintenance and issues with cleanliness.
Service
8.35
Positive comments on staff friendliness and attention.
Location
8.89
Repeated praises for the great location and views.
Room Quality
6.84
Some reviews mentioned old and uncomfortable room conditions.
Amenities
7.87
Mixed feelings about amenities; some enjoyment but also grievances.
Value for Money
7.83
General disagreement on pricing versus quality of stay.
Food and Beverage
7.88
Breakfast was noted as good, but with some variety issues.
Overall Experience
8.35
Overall pleasant experience but with notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:30

Property Description

Luxurious Spa Amenities
Indulge in relaxation at Santana Hotel & SPA with an indoor pool, hot tub, and sauna. The spa also offers rejuvenating massages for the ultimate pampering experience.

Scenic Rooftop Terrace
Take in breathtaking views of the city and beach from the rooftop terrace. Perfect for enjoying a sunset cocktail or morning coffee overlooking Ave River.

Delightful Dining Experience
Savor traditional Portuguese cuisine at Restaurant Santa Clara while admiring views of Ave river and Santa Clara monastery. Immerse yourself in the local culture through your taste buds.

Experience luxury and comfort at Santana Hotel & SPA. Book now to enjoy a serene getaway with top-notch amenities and stunning views.

Important information:

Please note that double or twin rooms are allocated according to availability at the time of check-in. Please note that guests should provide their personal information at the time of booking if they wish an invoice with VAT. Please note that half-board includes drinks and the menu that guests can choose must be part of the Daily Suggestions. Please note that the use of a bathing cap in the swimming pool is mandatory. Caps can be purchased at the reception of the property's Health Club.

Please note: Towels are available for use in the SPA Circuit during your stay, subject to a deposit of €30.00 per room. This deposit will be returned at the end of the stay upon delivery of the towels in the reception, upon check out. Health Club opening hours: Monday-Sunday: 08:00-20:00. The name on the credit card used for the booking should correspond to the guest staying at the property and the credit card must be provided upon check-in.

- 12/24 and 12/31 - restaurant closed; We will only have our themed dinner available.
- 25/12 and 01/01 - restaurant closed; We will only have our themed lunch available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

7.8
Based on 2469 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 8.35
M
machado solo_traveller pt
8
2026-08-08 via Nuitee
A
angelo solo_traveller it
9
Pros:

Colazione eccezionale, camera spaziosa, hotel di livello, spa inclusa

Cons:

Nessuno controllo nella spa, conseguenza: bambini e genitori maleducati che urlavano e si tuffavano per un intero pomeriggio.

2026-08-08 via Nuitee
A
Andreia family_with_children pt
9
Estadia agradável e central
Pros:

Localização é pequeno almoço

Cons:

Colchão muito mole

2026-08-07 via Nuitee
M
Mariana family_with_children pt
9
2026-08-07 via Nuitee
H
Hugo solo_traveller pt
7
2026-08-06 via Nuitee
P
Patrícia Miranda solo_traveller pt
10
Pros:

Da Piscinha e do pequeno almoço

2026-08-05 via Nuitee
A
Anita solo_traveller es
5
Decepcionada
Pros:

El personal muy amable y agradable.

Cons:

Todo muy anticuado, descastado y sin actualizar desde hace décadas. El colchón muy incómodo igual que las almohadas. Las pareces todas manchadas y la madera toda desgastada. La puerta de entrada al dormitorio tenía mucha ranura la cual dejaba pasar mucha luz del pasillo, tanto que casi se podía ver hacia el interior. Las cortinas descastadas y sucias. Las fotos de booking no corresponden en absoluto con la realidad del estado actual del hotel.

2026-08-05 via Nuitee
O
Olga couple pt
10
2026-08-04 via Nuitee
J
Jose couple pt
8
Muito tranquila e relaxante
Pros:

Muito calmo e silencioso

Cons:

Secador de cabelo não funciona

2026-08-04 via Nuitee
V
Viana couple pt
8
2026-08-04 via Nuitee
E
Ester couple pt
8
Uma estadia curta com vontade de voltar
Pros:

Excelente localização. Pequeno almoço muito bom.

Cons:

O hotel necessita de atualização em termos de estrutura (portas, janelas, chão) mas apesar de envelhecido nestes aspetos, a limpeza é excepcional

2026-08-04 via Nuitee
X
Xoana couple es
10
Noche de paso
Pros:

Bonita habitación con cama cómoda. Zona de spa tranquila. Buen desayuno y de calidad.

Cons:

Nada

2026-08-04 via Nuitee
M
Miriam family_with_children es
8
Instalaciones poco cuidadas pero con un trato muy agradable
Pros:

La amplitud, el tamaño de las habitaciones y la atención del personal

Cons:

Estaba bien pero las instalaciones antiguas y descuidadas

2026-08-04 via Nuitee
C
campilongo solo_traveller br
9
2026-08-04 via Nuitee
P
Pedroale Anlexandre couple ch
3
Não foi prestado o serviço pago
Pros:

Nada.

Cons:

Não tinha ar condicionado e não resolveram o problema , me deram uma ventilador, é inaseitavel para um hotel de 4 estrelas , quando entramos nem papel higienico tinha , muito mau o serviço para um hotel de 4 estelas , lamentavel. Não recomendo

2026-08-03 via Nuitee
N
Nuno family_with_children pt
10
2026-08-03 via Nuitee
M
Martinha family_with_children pt
7
Pros:

O hotel , a meu ver, precisa de algumas reformas, nota-se que já tem alguns anos.

Cons:

Como éramos muitos ( mais de 9), ao pequeno -almoço, escolhi uma mesa grande, mas que ainda só tinha as toalhas brancas. Informei um dos empregados a razão da escolha da mesa. Contudo, o funcionário que andava a colocar as chávenas nas mesas, colocou-as nas outras mesas ao lado da minha e não veio colocar nenhuma na minha mesa. Nem sequer colocou os individuais, na nossa mesa. só nas mesas mesmo ao lado.

2026-08-03 via Nuitee
S
Sophie family_with_children be
5
Hôtel pour séjourner au calme mais un peu déçu de l’ensemble.
Pros:

L’emplacement de l’hôtel. Le parking. Le petit déjeuner très complet.

Cons:

La climatisation de notre chambre ne fonctionnait pas. L’isolation de la fenêtre est à revoir. Il faut payer 1o euros par personne pour un bonnet de bain afin d’accéder à la piscine.

2026-07-25 via Nuitee
C
Carlo family_with_children pt
8
2026-07-25 via Nuitee
S
Sandra solo_traveller fr
8
2026-07-25 via Nuitee