ICON Wipton

Hotels
ICON
9.6 (1164 reviews)
Jorge Juan, 17 (esquina Lagasca) , Madrid , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Stolen items
Noisy rooms
Poor breakfast service

Categories

Cleanliness
9.16
Some concerns about cleanliness from guests.
Service
10
Staff were very friendly and attentive.
Location
10
Hotel has an excellent location according to guests.
Room Quality
9.16
Some complaints about noise and comfort.
Amenities
9.66
Amenities met basic expectations, but improvements needed.
Value for Money
9.66
Prices are high for the offered experience.
Food and Beverage
9.16
Mixed reviews regarding food service.
Overall Experience
10
Guests enjoyed their stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:53

Property Description

Avant-Garde Decor
The rooms at ICON Wipton by Petit Palace boast exquisite avant-garde decor, ensuring a stylish and comfortable stay. With attention to detail, the rooms offer a unique ambiance for guests to relax and unwind.

Gastronomic Delights
Indulge in a delightful culinary experience at The Captain, the hotel's brasserie-restaurant. Guests can savor a buffet breakfast daily or relish in the diverse menu offerings in a cozy and inviting atmosphere.

Convenient Location
Located in the heart of the exclusive Salamanca-Serrano neighborhood, ICON Wipton is a stone's throw away from iconic landmarks such as Retiro Park and the National Library. With nearby access to multiple metro lines, exploring Madrid's vibrant attractions is a breeze.

Experience luxury and convenience at its finest at ICON Wipton by Petit Palace. Book your stay now to immerse yourself in the charm of this boutique hotel.

Important information:

Please contact the hotel prior to your arrival if you require airport shuttle services.This services carries a surcharge.

Please note that depending on the season, air conditioning or heating is provided.

When traveling with pets, please note that an extra charge of 25€ per pet, per stay applies.

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking more than 10 days, different policies and additional supplements may apply.

Please note that all special requests are subject to availability and may incur additional charges.

The accommodations will send guests the necessary instructions for online check-in 7 days before arrival.

If you wish to use the airport shuttle service, you must contact the hotel at least 24 hours before arrival. This service incurs an additional fee.

Smoking, using illegal substances, or holding bachelor/bachelorette parties, parties, or similar events is not allowed in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 1164 reviews
Cleanliness: 9.16
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
F
Finn family_with_children es
6
Pros:

The location

Cons:

The old fashioned lift that did not work because another guest forgot to close the manual doors. Breakfast service not practical.

2026-03-05 via Nuitee
M
Mar couple es
10
2026-03-04 via Nuitee
A
alberto family_with_children ar
9
Pros:

la ubicación. el personal muy amable

2026-03-03 via Nuitee
T
Thaís solo_traveller br
9
2026-03-03 via Nuitee
J
Judith couple ch
8
Great location, super friendly staff
Pros:

Great location

Cons:

Heating too high in the rooms. Too much noise outside in the evenings

2026-03-02 via Nuitee
J
Joao couple pt
7
Simpática
Pros:

Localização

Cons:

Pequeno almoço

2026-03-02 via Nuitee
P
patricia couple es
9
2026-02-28 via Nuitee
C
Carmen couple es
9
2026-02-26 via Nuitee
R
Renato couple cl
5
Ok
Pros:

Ok

Cons:

Ok

2026-02-25 via Nuitee
L
luciano kelly do family_with_children br
9
2026-02-24 via Nuitee
R
Rodin family_with_children br
10
Pros:

Breakfast was outstanding!

Amazing staff!

My son forgot his wallet and they contacted me promptly! Ten out of ten!

Cons:

NA

2026-02-23 via Nuitee
A
angelica couple mx
9
Muy bien ubicado
Pros:

Ubicacion y personal amable

2026-02-23 via Nuitee
S
SEBASTIÁN couple es
8
2026-02-22 via Nuitee
M
Marcos family_with_children ma
8
Tres bon séjour grâce au dévouement du personnel pour nos faire plaisir
Pros:

Emplacement et le personnel

Cons:

Rien

2026-02-22 via Nuitee
M
Maria Eugenia couple do
10
2026-02-22 via Nuitee
1
170ilanam Couples
10
Best place to stay in Madrid
Pros:

I have stayed many times at the Icon Wipton in Madrid and every time I’m so happy to be there! Pablo, Enrique and everyone at reception make us feel at home and are always helping us with everything we might need. The location and breakfast are fantastic. Highly recommend to anyone visiting Madrid.

2026-02-19 via Tripadvisor
A
amirrK2362SF Business Lahore, Punjab Province
10
Coming to Spain stay at Icon Wipton
Pros:

It was exceptional stay at Icon Wilton, great location and great people. Mr. Pablo was really friendly and helpful as well as all staff on reception & room service. I will definitely come back

2026-02-14 via Tripadvisor
K
Krzysztof couple pl
8
2026-02-14 via Nuitee
J
jawad couple ma
1
2026-02-12 via Nuitee
B
Brian Forray extended_group ar
9
Pros:

La ubicacion es excelente, la atencion de los empleados muy buena y las habitaiones eran muy comodas.

2026-02-12 via Nuitee