ICON Wipton

Hotels
ICON
9.6 (1205 reviews)
Jorge Juan, 17 (esquina Lagasca) , Madrid , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Stolen items
Noisy rooms
Poor breakfast service

Categories

Cleanliness
9.16
Some concerns about cleanliness from guests.
Service
10
Staff were very friendly and attentive.
Location
10
Hotel has an excellent location according to guests.
Room Quality
9.16
Some complaints about noise and comfort.
Amenities
9.66
Amenities met basic expectations, but improvements needed.
Value for Money
9.66
Prices are high for the offered experience.
Food and Beverage
9.16
Mixed reviews regarding food service.
Overall Experience
10
Guests enjoyed their stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:53

Property Description

Avant-Garde Decor
The rooms at ICON Wipton by Petit Palace boast exquisite avant-garde decor, ensuring a stylish and comfortable stay. With attention to detail, the rooms offer a unique ambiance for guests to relax and unwind.

Gastronomic Delights
Indulge in a delightful culinary experience at The Captain, the hotel's brasserie-restaurant. Guests can savor a buffet breakfast daily or relish in the diverse menu offerings in a cozy and inviting atmosphere.

Convenient Location
Located in the heart of the exclusive Salamanca-Serrano neighborhood, ICON Wipton is a stone's throw away from iconic landmarks such as Retiro Park and the National Library. With nearby access to multiple metro lines, exploring Madrid's vibrant attractions is a breeze.

Experience luxury and convenience at its finest at ICON Wipton by Petit Palace. Book your stay now to immerse yourself in the charm of this boutique hotel.

Important information:

Please contact the hotel prior to your arrival if you require airport shuttle services.This services carries a surcharge.

Please note that depending on the season, air conditioning or heating is provided.

When traveling with pets, please note that an extra charge of 25€ per pet, per stay applies.

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking more than 10 days, different policies and additional supplements may apply.

Please note that all special requests are subject to availability and may incur additional charges.

The accommodations will send guests the necessary instructions for online check-in 7 days before arrival.

If you wish to use the airport shuttle service, you must contact the hotel at least 24 hours before arrival. This service incurs an additional fee.

Smoking, using illegal substances, or holding bachelor/bachelorette parties, parties, or similar events is not allowed in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 1205 reviews
Cleanliness: 9.16
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
5
503cb5fb1ec971d7a2d88fcbdbacf90f couple es
10
2026-04-18 via Nuitee
6
6592ef826b3773dd5290156097a1fe03 couple tr
3
Cons:

Geceleri hava sıcaklık ortalaması 8 derece olan akşamlarda otel de odayı ısıtmak mümkün değildi , üşüdüğümüzü söylediğimizde elektrikli bir ısıtıcı getirdiler onu da elektrik sistemini sürekli olarak bozduğu için kullanamadık.
Mini bar yenilenmedi 3 gün boyunca yeni kahve kapsülü koymadılar .
Oda aksamuzeri 4 e kadar çoğunlukla halen temizlenmemiş oluyordu

2026-04-17 via Nuitee
2
2fbcd7a8c24f72c995ee535429d7d9a5 solo_traveller ve
9
2026-04-13 via Nuitee
D
d90f14dede8e71c6e53e8bde96e80646 couple tr
10
2026-04-12 via Nuitee
R
Relax45097479022 Family Chicago, Illinois
10
Wondeful spot for a family of 4 near retiro, Metro
Pros:

Great location, a close walk to Retiro park and the Retiro metro stop. Very friendly staff. we had an excellent room with very comfortable bed, bunk beds, and a nice window. spacious. Very elegant interior, clean, modern, not pretentious, and very quiet - wonderful sleep at night. highly recommend for the location, price, value, and experience for families or couples.

2026-04-10 via Tripadvisor
family_with_children mx
10
2026-04-10 via Nuitee
A
ALBA couple es
10
2026-04-01 via Nuitee
X
Xinia extended_group cr
9
2026-03-31 via Nuitee
E
Evren family_with_children tr
9
I enjoyed a lot. Location and the hotel facilities are perfect.
2026-03-23 via Nuitee
M
Marcelo couple br
9
2026-03-23 via Nuitee
G
gunes couple tr
9
2026-03-22 via Nuitee
I
Isabel couple cl
8
Pros:

Ubicación

Cons:

El tamaño de las camas y la cantidad de desodorante q le echan a las piezas

2026-03-18 via Nuitee
S
Sheila couple es
9
Pros:

Buena ubicación, desayuno etc…

Cons:

Habitación exterior a calle con ruido para dormir

2026-03-16 via Nuitee
S
Sandra couple pt
9
2026-03-15 via Nuitee
R
Riccardo solo_traveller it
9
2026-03-09 via Nuitee
P
Pilar solo_traveller mx
8
2026-03-08 via Nuitee
F
Finn family_with_children es
6
Pros:

The location

Cons:

The old fashioned lift that did not work because another guest forgot to close the manual doors. Breakfast service not practical.

2026-03-05 via Nuitee
M
Mar couple es
10
2026-03-04 via Nuitee
A
alberto family_with_children ar
9
Pros:

la ubicación. el personal muy amable

2026-03-03 via Nuitee
T
Thaís solo_traveller br
9
2026-03-03 via Nuitee