Petit Palace Tres Cruces

Hotels
•
Petit Palace Hoteles
8.6 (3713 reviews)
Tres Cruces, 6 (esquina Gran Via 25) , Madrid , es
+34 915 22 33 27

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Room size and cleanliness issues
Aged furniture

Categories

Cleanliness
8.34
General cleanliness is appreciated, but there were mentions of issues in certain reviews.
Service
9.01
The staff is consistently described as very friendly and helpful, contributing positively.
Location
9.05
Many reviews highlight the excellent location near city attractions.
Room Quality
8
Some rooms were described as small or outdated; overall quality could improve.
Amenities
8.53
Standard amenities are available, but some guests expected more.
Value for Money
8.49
Mixed reviews regarding pricing; some felt it was reasonable while others found it high for the quality.
Food and Beverage
8.74
Breakfast received positive mentions; guests enjoyed the offerings.
Overall Experience
8.61
Generally positive experiences were reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Charming Boutique Hotel in the Heart of Madrid

Luxurious Amenities: Enjoy a relaxing stay in our elegant rooms equipped with free Wi-Fi, hydromassage showers, and flat-screen TVs. Stay comfortable with air conditioning, a minibar, and wake up to a delicious breakfast buffet.

Convenient Services: Let our 24-hour reception assist you in arranging museum tickets and bicycle rentals to explore the city at your own pace.

Prime Location: Explore Madrid easily with our central location just steps away from Gran Vía and major attractions like Puerta del Sol, the Art Triangle, and the Royal Palace.

Experience the best of Madrid at Petit Palace Tres Cruces - Book your stay now!

Important information:

Depending on the season, air conditioning or heating is provided.

The pet fee is EUR 25 per animal per stay.

Reservations for more than 5 rooms may be subject to different policies and additional supplements.

Reservations for more than 10 nights may be subject to different policies and additional supplements.

Please note that all special requests are subject to availability, and additional charges may apply.

The accommodations will send guests the necessary instructions for online check-in 7 days before arrival.

If you wish to use the airport shuttle service, you must contact the hotel prior to arrival. This service has an additional charge.

This accommodations does not allow smoking, illegal substances, bachelor or bachelorette parties, parties, or similar events. Breaking this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 3713 reviews
Cleanliness: 8.34
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
E
ECE • couple • tr
10
Her şey harikaydı.
Pros:

Konumu her yere yakın. Çalışanlar güler yüzlü ve çok ilgiliydi. Odalar çok temizdi.

Cons:

Her şey güzeldi.

2026-09-12 • via Nuitee
M
Mónica • couple • ar
9
ubicación la mejor
2026-09-12 • via Nuitee
A
Alexis • solo_traveller • cl
8
Pros:

Ubicación , atención, Laura y las chicas del aseo las mejores también los del desayuno .

Cons:

Extrañé un lugar para estar el cafecito etc estaban en remodelaciones y la verdad afectaba . Las puertas de los baños mal no existe privacidad no cierran

2026-09-11 • via Nuitee
C
Carolina • solo_traveller • ch
8
2026-09-10 • via Nuitee
D
Daf • solo_traveller • ar
10
Pros:

La atención en recepción de la señorita que nos realizó hoy el check out. El desayuno, su variedad y jugos naturales. Las camas cómodas. Por suerte nos cambiaron de habitación, la primera en el ático era incómoda.

Cons:

No tengo nada que decir. Todo estuvo muy bien

2026-09-09 • via Nuitee
L
Luis Marcucci • family_with_children • br
9
Muito boa
Pros:

Estava tudo muito bom

Cons:

O ar condicionado poderia gelar um pouco mais, pois estava muito calor e ele não gelava direito.

2026-09-08 • via Nuitee
J
joel • couple • uy
10
Ubicación ideal para conocer Madrid a pasos de la gran vía y zona urbana con varias tiendas y bares
Pros:

La ubicación era lo mejor y el desayuno muy bueno

2026-09-08 • via Nuitee
R
Romanelli Elizalde • solo_traveller • ar
9
2026-09-08 • via Nuitee
M
Marcos • couple • ar
8
Pros:

Ubicación y atención

2026-09-07 • via Nuitee
F
Fecit • couple • ch
8
2026-09-07 • via Nuitee
Q
Quincy R • couple • de
6
Construction zone. Clean and centrally located but I wouldn’t book again
Pros:

Central location and very friendly staff. We were moved to a second room was much better and more spacious.

Cons:

I felt as though I’d been catfished.

There was construction inside the hotel which was not advertised. Besides the noise, the lobby looked uninviting with white boards pieced together to create a wall behind the lobby.

My initial room had a steep slanted ceiling which was unacceptable. The staff kindly moved us to a different room.

2026-09-07 • via Nuitee
J
Jose • couple • cr
10
Excelente ubicación y comodidad
Pros:

Excelente ubicación y muy cómodas las habitaciones.

Cons:

El desayuno es un poco costoso.

2026-09-06 • via Nuitee
M
Mariana • couple • ar
10
Pros:

Todo! Amabilidad del personal, ubicación, instalaciones, todo

2026-09-06 • via Nuitee
F
Francisco José • solo_traveller • es
9
Pros:

Todo en muy buen estado
Muy limpio y nuevo

Cons:

A la escalera del 1º piso se bastante escuchaba ruido no obstante como uso tapones, no fue una gran molestia

2026-09-05 • via Nuitee
M
Marrit • family_with_children • nl
9
Heel comfortabel en goed verzorgd
Pros:

Nette en schone kamer
Heerlijk ontbijt
Centrale locatie

Cons:

Nvt

2026-09-05 • via Nuitee
E
Elena • couple • ch
7
Good location, smells like cigarettes
Pros:

Location

Cons:

Bathroom door was broken and it smelled like cigarettes

2026-09-05 • via Nuitee
R
Ricci • family_with_children • ar
10
Pros:

Ubicación, limpieza, atención

2026-09-05 • via Nuitee
D
De Luca • couple • ar
10
2026-09-04 • via Nuitee
V
Veronica • couple • br
8
2026-09-03 • via Nuitee
A
Alfredo • couple • uy
8
Hotel con excelente ubicación , confort y servicio acordes al precio
Pros:

Buena ubicación , cama cómodas, y el desayuno razonable

Cons:

Las habitaciones un tanto oscuras

2026-09-03 • via Nuitee