Petit Palace Tres Cruces

Hotels
•
Petit Palace Hoteles
8.6 (3494 reviews)
Tres Cruces, 6 (esquina Gran Via 25) , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Room size and cleanliness issues
Aged furniture

Categories

Cleanliness
8.34
General cleanliness is appreciated, but there were mentions of issues in certain reviews.
Service
9.01
The staff is consistently described as very friendly and helpful, contributing positively.
Location
9.05
Many reviews highlight the excellent location near city attractions.
Room Quality
8
Some rooms were described as small or outdated; overall quality could improve.
Amenities
8.53
Standard amenities are available, but some guests expected more.
Value for Money
8.49
Mixed reviews regarding pricing; some felt it was reasonable while others found it high for the quality.
Food and Beverage
8.74
Breakfast received positive mentions; guests enjoyed the offerings.
Overall Experience
8.61
Generally positive experiences were reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Charming Boutique Hotel in the Heart of Madrid

Luxurious Amenities: Enjoy a relaxing stay in our elegant rooms equipped with free Wi-Fi, hydromassage showers, and flat-screen TVs. Stay comfortable with air conditioning, a minibar, and wake up to a delicious breakfast buffet.

Convenient Services: Let our 24-hour reception assist you in arranging museum tickets and bicycle rentals to explore the city at your own pace.

Prime Location: Explore Madrid easily with our central location just steps away from Gran Vía and major attractions like Puerta del Sol, the Art Triangle, and the Royal Palace.

Experience the best of Madrid at Petit Palace Tres Cruces - Book your stay now!

Important information:

Depending on the season, air conditioning or heating is provided.

The pet fee is EUR 25 per animal per stay.

Reservations for more than 5 rooms may be subject to different policies and additional supplements.

Reservations for more than 10 nights may be subject to different policies and additional supplements.

Please note that all special requests are subject to availability, and additional charges may apply.

The accommodations will send guests the necessary instructions for online check-in 7 days before arrival.

If you wish to use the airport shuttle service, you must contact the hotel prior to arrival. This service has an additional charge.

This accommodations does not allow smoking, illegal substances, bachelor or bachelorette parties, parties, or similar events. Breaking this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3494 reviews
Cleanliness: 8.34
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
A
ALESSANDRA • family_with_children • it
8
FANTASTICO
Pros:

POSIZIONE

Cons:

CAMERA LEGGERMENTE PICCOLA

2026-05-08 • via Nuitee
M
Mariana • couple • ar
10
2026-05-08 • via Nuitee
L
Leila • couple • br
8
Tudo tem os 2 lados, resumindo, me hospedaria de novo no hotel.
Pros:

Da educação dos funcionários. Todos prestativos. Da água saborisada. Dos pãezinhos recheados que nos esperavam qdo chegávamos no fim da tarde. Do sabonete cheiroso. A localização é maravilhosa, fazíamos praticamente tudo a pé.

Cons:

O tamanho do quarto poderia ser um pouquinho maior. Tive um pouco de dificuldade para arrumar as malas, pela falta de espaço físico, mas no fim deu tudo certo. Isso não me impede de falar que no geral o hotel me agradou.

2026-05-06 • via Nuitee
J
Jeimy • solo_traveller • cr
8
Pros:

La ubicación

Cons:

Que no cuentan con restaurante

2026-05-06 • via Nuitee
S
Stefy_1 • extended_group • it
9
Pros:

Colazione abbondantemente e varia. Posizione eccellente. Bagno spazioso con grande box doccia

2026-05-06 • via Nuitee
A
Andrés • solo_traveller • cr
8
2026-05-05 • via Nuitee
S
Sandra • extended_group • be
9
Pros:

Situation au centre et proche du métro - hôtel confortable, chambre propre et bien rénovée - bon petit-déjeuner

Cons:

Ascenseur en panne

2026-05-04 • via Nuitee
T
TOMOKO • solo_traveller • jp
6
スタッフは親切でした。
Pros:

立地が最高でした。チェックインの時間前でしたが、部屋を使わせてくれたのが良かったです。

Cons:

エレベーターの隣の部屋で、エレベーターの音がかなりしました。ベットもかなりちいさいです。

2026-05-04 • via Nuitee
D
DA2 • solo_traveller • de
8
Pros:

Sehr gute Lage im Zentrum, ideal für touristische Zwecke.

Cons:

Das Zimmer lag direkt am Aufzug mit entsprechender Geräuschbelästigung.

2026-05-04 • via Nuitee
J
Jonas • couple • se
6
2026-05-04 • via Nuitee
J
Jorge • solo_traveller • mx
7
Pros:

La ubicación excelebte

Cons:

Las habitaciones pequeñas y nos todo en el último día una habitación que estaba bastante deteriorada, no la deberían de rentar así.

2026-05-04 • via Nuitee
S
Sergio • couple • is
5
Bien
Pros:

El desayuno

Cons:

El televisor no tenía conexión a Internet, notifique a recepción y nunca resolvieron la inquietud, por lo cual, nunca se pudo ingresar a YouTube y el televisor es un poco antiguo para el tipo de hotel que se ve que representan, las escaleras un poco antiguas y ruidosas.

2026-05-04 • via Nuitee
N
Nuria • family_with_children • ma
10
Me encantó
Pros:

Muy limpio buen personal y buena ubicación

Cons:

Los precios son un poco altos

2026-05-03 • via Nuitee
M
MUSTAPHA • family_with_children • ma
8
Bon emplacement pas besoins de transport pour le shopping
Pros:

Ras

Cons:

Ras

2026-05-03 • via Nuitee
M
Mirjam • solo_traveller • nl
9
2026-05-02 • via Nuitee
S
Saurini • extended_group • py
10
2026-05-02 • via Nuitee
K
Kristin • extended_group • be
8
2026-05-02 • via Nuitee
G
Gonzalo • couple • cl
10
2026-05-02 • via Nuitee
R
Rosa • solo_traveller • es
10
Pros:

Que es un hotel cerca del centro y amabilidad de los empleados

Cons:

El baño con cortina

2026-05-01 • via Nuitee
G
Giuseppe • couple • it
9
2026-04-30 • via Nuitee