Petit Palace Tres Cruces

Hotels
•
Petit Palace Hoteles
8.6 (3614 reviews)
Tres Cruces, 6 (esquina Gran Via 25) , Madrid , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Room size and cleanliness issues
Aged furniture

Categories

Cleanliness
8.34
General cleanliness is appreciated, but there were mentions of issues in certain reviews.
Service
9.01
The staff is consistently described as very friendly and helpful, contributing positively.
Location
9.05
Many reviews highlight the excellent location near city attractions.
Room Quality
8
Some rooms were described as small or outdated; overall quality could improve.
Amenities
8.53
Standard amenities are available, but some guests expected more.
Value for Money
8.49
Mixed reviews regarding pricing; some felt it was reasonable while others found it high for the quality.
Food and Beverage
8.74
Breakfast received positive mentions; guests enjoyed the offerings.
Overall Experience
8.61
Generally positive experiences were reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Charming Boutique Hotel in the Heart of Madrid

Luxurious Amenities: Enjoy a relaxing stay in our elegant rooms equipped with free Wi-Fi, hydromassage showers, and flat-screen TVs. Stay comfortable with air conditioning, a minibar, and wake up to a delicious breakfast buffet.

Convenient Services: Let our 24-hour reception assist you in arranging museum tickets and bicycle rentals to explore the city at your own pace.

Prime Location: Explore Madrid easily with our central location just steps away from Gran Vía and major attractions like Puerta del Sol, the Art Triangle, and the Royal Palace.

Experience the best of Madrid at Petit Palace Tres Cruces - Book your stay now!

Important information:

Depending on the season, air conditioning or heating is provided.

The pet fee is EUR 25 per animal per stay.

Reservations for more than 5 rooms may be subject to different policies and additional supplements.

Reservations for more than 10 nights may be subject to different policies and additional supplements.

Please note that all special requests are subject to availability, and additional charges may apply.

The accommodations will send guests the necessary instructions for online check-in 7 days before arrival.

If you wish to use the airport shuttle service, you must contact the hotel prior to arrival. This service has an additional charge.

This accommodations does not allow smoking, illegal substances, bachelor or bachelorette parties, parties, or similar events. Breaking this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3614 reviews
Cleanliness: 8.34
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
F
fatimazahra • solo_traveller • ma
10
Résumez votre séjour en une phrase courte. Un séjour parfait dans un hôtel magnifique, confortable et idéalement situé.
Pros:

L’hôtel est magnifique, très propre et idéalement situé en plein centre de Madrid. La chambre était confortable, bien équipée et le personnel était accueillant et disponible. J’ai passé un excellent séjour.

Cons:

Rien, tout s’est très bien passé

2026-07-11 • via Nuitee
J
Jairo Alonso • solo_traveller • co
10
.
Pros:

Limpieza, ubicación.

Cons:

En general estaba todo bien.

2026-07-10 • via Nuitee
P
Paula • family_with_children • co
9
2026-07-10 • via Nuitee
V
Vicario • couple • ar
9
2026-07-09 • via Nuitee
C
Camille • couple • us
10
2026-07-09 • via Nuitee
S
Silvia • family_with_children • co
9
Pros:

Excelente ubicación, a media cuadra de gran via, muy rico y variado el desayuno, diagonal al hotel hay una charcutería "autoservicio tres cruces" con muy buenos precios ... repetiría siempre Petit Palace Tres Cruces en Madrid

2026-07-09 • via Nuitee
C
Camille • extended_group • us
10
2026-07-09 • via Nuitee
E
EDAR • solo_traveller • es
8
2026-07-09 • via Nuitee
A
Alberto • couple • pr
7
Pros:

Trato, ubicacion.

Cons:

tamaño habitacion. puerta de baño qeu no cierra completamente. Ducha que se moja afuera.

2026-07-07 • via Nuitee
S
Stylianos • solo_traveller • gr
8
Overall, a very pleasant stay
Pros:

The location is great, very central and convenient. The room was clean and the staff were friendly. Overall, a very pleasant stay.

Cons:

The rooms are quite small, and the price was rather on the expensive side.

2026-07-07 • via Nuitee
J
Juan Carlos • solo_traveller • es
8
2026-07-06 • via Nuitee
B
Bader • couple • kw
10
2026-07-06 • via Nuitee
E
Emerson • solo_traveller • br
8
Pros:

Café da manhã muito bom e localização.

Cons:

Peguei um quarto quádruplo, e o tamanho do quarto poderia ser um pouco maior.

2026-07-05 • via Nuitee
C
Cindy • couple • co
10
2026-07-05 • via Nuitee
M
Maria del Carmen • solo_traveller • es
8
2026-07-05 • via Nuitee
J
Judith • couple • it
9
Un soggiorno perfetto: posizione eccellente, ottimo tutto!
Pros:

Ottimo soggiorno! La posizione è davvero strategica, perfetta per visitare la città e raggiungere comodamente i principali punti di interesse. La colazione era varia, abbondante e di ottima qualità. Un punto di forza anche la doccia, spaziosa e molto confortevole.

2026-07-05 • via Nuitee
R
Ruben_Stobbart • solo_traveller • es
10
Excelente hotel en pleno centro
Pros:

La ubicación y el trato del personal ha sido lo mejor sin duda. La habitación también es estupenda.

Cons:

Las habitaciones de la última planta se calientan mucho y el aire acondicionado ayuda, pero se nota el calor.

2026-07-05 • via Nuitee
M
Mauricio • extended_group • br
7
Excelente localização e custo benefício
Pros:

Muito bem localizado. Ficamos três dias e conseguimos fazer praticamente tudo a pé.

Cons:

Tínhamos uma expectativa alta do café da manhã. É bom mas nada excepcional como estava na descrição quando reservamos. Além disso, deixamos algumas coisas para guardar e eles acabaram perdendo.

2026-07-04 • via Nuitee
S
Santos Eduardo • family_with_children • mx
9
2026-07-04 • via Nuitee
A
Alejandro • couple • co
10
Pros:

Todo bien.

Cons:

Sin quejas.

2026-07-02 • via Nuitee