Hotel JAL City Naha

Hotels
8.5 (944 reviews)
Makishi 1-3-70 , Naha , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
6.71
Some reviews indicated poor cleanliness, mentioning mold and unclean surfaces.
Service
9.18
Many reviews praised service for being attentive and kind.
Location
9.72
Multiple reviews highlighted excellent location near attractions.
Room Quality
8.17
Rooms were described as comfortable but sometimes simple.
Amenities
8.2
Amenities available but some guests expressed a desire for better options.
Value for Money
8.66
Overall perceived value is fair for the services provided.
Food and Beverage
8.71
Food quality was generally rated well, although a few said it decreased.
Overall Experience
8.68
The majority of guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:34

Property Description

Prime Location on Kokusai Street
Hotel JAL City Naha offers stylish modern accommodation right on Kokusai Street. Enjoy amenities like flat-screen TVs and wired internet access, with relaxing massages available upon request. Makishi Monorail Station is a convenient 10-minute walk away.

Convenient Facilities and Services
Guests can take advantage of the business center, car rentals, and laundry services. The hotel also offers luggage storage and a 24-hour front desk. Free Wi-Fi is accessible in the lobby and select guestrooms.

Delightful Dining Options
Indulge in Western dishes at Bon Appetit and savor the breakfast buffet. With a 15-minute drive to Shuri Castle and 30 minutes to Nakagusuku Castle Ruins, JAL Naha City Hotel is the perfect choice for your stay in Naha.

Book now to experience the comfort and convenience of Hotel JAL City Naha!

Important information:

You must provide the property with your name and personal information in English.

Please note that construction work is going on at the hotel from 9:00–17:00 January 19 to September 30 2024 and some rooms may be affected by noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1800 per day.

Location

Guest Reviews

8.5
Based on 944 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
Y
Yu Syuan family_with_children tw
10
2026-03-28 via Nuitee
Y
Ya-Yun family_with_children tw
9
2026-03-27 via Nuitee
M
Masa family_with_children us
10
2026-03-27 via Nuitee
R
Rie family_with_children jp
7
2026-03-25 via Nuitee
億康 family_with_children tw
9
2026-03-23 via Nuitee
Y
Ying-Hsuan extended_group tw
10
地點方便
2026-03-23 via Nuitee
Y
Yui solo_traveller jp
10
Pros:

ホテルのクロワッサンがすごく美味しかった!
部屋も綺麗!

2026-03-23 via Nuitee
誼婷 extended_group tw
10
Pros:

全部都滿意

Cons:

沒有

2026-03-22 via Nuitee
淑如 extended_group tw
9
2026-03-20 via Nuitee
C
Chin Chen solo_traveller tw
10
2026-03-19 via Nuitee
C
CHING CHIAO family_with_children tw
10
房間打掃的很乾淨舒適,工作人員親切友善。房間空間足夠,兩個28吋行李箱攤開沒問題,只是走路要閃一下,地點方便,值得再次入住的選擇。
Pros:

房間很乾淨,地點就在國際通,非常方便

Cons:

洗衣機能使用的時間只有8:00-21:00

2026-03-19 via Nuitee
K
KUN-MING extended_group tw
10
2026-03-18 via Nuitee
W
Wilson couple tw
10
2026-03-18 via Nuitee
S
SZU HSUAN family_with_children tw
9
Pros:

飯店就在國際通,地點非常方便,早餐選擇多樣化

Cons:

希望能事先提供開車旅客停車場資訊,第一次去,又遇上步行區封街,因為不清楚停車場位置,一直開車繞到封街時間結束,經過飯店正門口後才看見停車場指標,實際上入口是在未封街的區域

2026-03-15 via Nuitee
H
Hui Yin solo_traveller tw
10
2026-03-14 via Nuitee
O
OKURA extended_group jp
8
2026-03-14 via Nuitee
C
CHIA WEI extended_group tw
10
Pros:

地點非常方便 再國際通上

Cons:

2026-03-13 via Nuitee
T
TSE-MING family_with_children tw
10
2026-03-09 via Nuitee
L
LINGHUEY family_with_children tw
9
2026-03-09 via Nuitee
志鴻 family_with_children tw
10
2026-03-08 via Nuitee