Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.03
Several reviews mentioned poor hygiene and lack of cleanliness in bathrooms and pool areas.
Service
9.5
Staff were described as friendly, helpful, and professional in multiple reviews.
Location
9.04
Guests appreciated the relaxed location with beautiful drives around the area.
Room Quality
7.99
Mixed reviews on room quality; some mentioned cramped rooms and poor TV reception.
Amenities
8.52
Spa facilities and pools were praised, though overcrowding was mentioned.
Value for Money
7.48
Some visitors felt it was not worth the price compared to other hotels.
Food and Beverage
8.03
Breakfast was praised, but lunch and dinner were noted as subpar in quality.
Overall Experience
8.8
Overall, guests enjoyed their stay but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:44

Property Description

Luxurious Accommodation
Experience elegance and comfort in our air-conditioned rooms and suites, complete with modern amenities and stunning views of the Franschhoek Mountains.

Exquisite Dining Options
Indulge in a culinary journey at our on-site restaurants, offering a buffet breakfast, fine dining, and bistro-style cuisine, all accompanied by an impressive wine selection.

Relaxation and Recreation
Unwind at the Camelot Spa with rejuvenating treatments, take a dip in the outdoor pool, or challenge a friend to a game of tennis. The perfect way to unwind after exploring the nearby vineyards.

Book now to experience the ultimate blend of luxury, gastronomy, and relaxation at Le Franschhoek Hotel & Spa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Location

Guest Reviews

8.3
Based on 809 reviews
Cleanliness: 7.03
Service: 9.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.8
C
Caroline • family_with_children • ma
10
2026-08-24 • via Nuitee
L
Loren • solo_traveller • au
9
2026-08-21 • via Nuitee
S
Sandeep • family_with_children • in
7
2026-08-18 • via Nuitee
J
Jodi • family_with_children • il
9
Even better than the photos!
Pros:

The property was even better than it looks on Booking.com. The grounds are absolutely beautiful, everything was spotlessly clean, and there was a wonderful sense of privacy. Our room had three large bedrooms and felt like a cozy country home. Breakfast was outstanding and the staff were warm, friendly, and helpful. We only wish we could have stayed for more than one night. We would definitely love to come back!

Cons:

Loved everything

2026-08-18 • via Nuitee
C
Chris • family_with_children • za
10
Perfect getaway spot in Franschoek.
Pros:

Comfortable rooms. Very spacious with all amenities. The staff are very friendly and helpful. Very central location with easy access to town and other attractions with a regular shuttle for guests.

Cons:

Nothing at all.

2026-08-17 • via Nuitee
V
Vincent • couple • za
8
Perfect
Pros:

Everything

Cons:

N/A

2026-08-15 • via Nuitee
S
Shannon • solo_traveller • za
6
Pros:

We loved the hot water bottles that was found inside the bed as we climbed in and the heated floors in the room and bathroom. Nice and cozy !

Cons:

It was very noisy where our room was situated. Got woken up around 6am from staff talking and loud sounds.

2026-08-14 • via Nuitee
S
Simon • family_with_children • gb
8
Lovely setting. Ok facilities. Probably better in summer than winter.
Pros:

Lovely to look at. Two bedroom cottages very spacious.

Cons:

We went in winter and the cottage took a while to heat up. It was also very windy and bits of the thatched roof rained down on the bed. The en-suite bathroom was cramped and poorly designed. The door scrapes against the was basin stand and you have to clamber around the toilet to get into the shower.

2026-08-14 • via Nuitee
H
Heinrich • solo_traveller • za
10
2026-08-11 • via Nuitee
W
Wafai • couple • za
10
2026-08-11 • via Nuitee
S
Simbarashe • couple • za
10
2026-08-10 • via Nuitee
B
Bernard • couple • za
7
Could have been better
Pros:

Location by the mountain, great views

Cons:

Facilities not working, underfloor heating, telephone and no response received via WhatsApp platform shared on arrival

2026-08-10 • via Nuitee
D
Darryn • solo_traveller • za
10
Pros:

Staff was amazing, everything was perfect

2026-08-09 • via Nuitee
B
Benni • solo_traveller • za
8
Pros:

Location and serenity

Cons:

The food was just okay, room cold

2026-08-07 • via Nuitee
B
Bruno • couple • br
10
2026-08-07 • via Nuitee
E
Elmare • extended_group • za
10
I great escape - can't wait to return!
Pros:

The breakfast buffet was an absolute feast...with champagne and a great variety of fresh juices. The weather was perfect, so we sat at a table outside overlooking the beautiful Franschhoek mountains, the pool and the lush garden.

Cons:

I can't think of anything.

2026-08-04 • via Nuitee
S
Sylvia • solo_traveller • za
9
Wonderful Memories on our 56th wedding anniversary
Pros:

Friendly welcome from staff and a glass of bubbly
Outstanding breakfast & dinner.
Beautiful location.
As we were celebrating our 56 year wedding anniversary a surprise was placed in our room, thank you very much & much appreciated.
We appreciated the walk in shower which was more in keeping for our age group.

Cons:

Very weak wifi.
Underfloor heating didn't seem to work in bedroom area.
Would be nice to have an electric blanket
Dining room - would it be possible for staff to check unstable tables before guests arrive for meals.
Although plates were warm the cooked food was cold on arrival at table.
Parking - clear instructions from staff member on 1 way system as we were doing 3 point turns.

2026-08-03 • via Nuitee
H
Hannes • couple • nz
7
2026-08-03 • via Nuitee
M
Meander08403224083 • Couples
10
Tranquility at Le Franschoek hotel and spa
Pros:

Breathtaking location. Professional staff. All services available that are required from a 4star rated establishment. Restaurants are highly recommended

2026-07-26 • via Tripadvisor
D
Devan • couple • za
8
Pros:

The breakfast and high-tea were great. The staff were extremely friendly and helpful.

Cons:

Upon arrival in our room, the bin had not been emptied from the previous guests and gave off a nasty smell. However, this was quickly attended to once reception was informed.

2026-07-20 • via Nuitee