Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.03
Several reviews mentioned poor hygiene and lack of cleanliness in bathrooms and pool areas.
Service
9.5
Staff were described as friendly, helpful, and professional in multiple reviews.
Location
9.04
Guests appreciated the relaxed location with beautiful drives around the area.
Room Quality
7.99
Mixed reviews on room quality; some mentioned cramped rooms and poor TV reception.
Amenities
8.52
Spa facilities and pools were praised, though overcrowding was mentioned.
Value for Money
7.48
Some visitors felt it was not worth the price compared to other hotels.
Food and Beverage
8.03
Breakfast was praised, but lunch and dinner were noted as subpar in quality.
Overall Experience
8.8
Overall, guests enjoyed their stay but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:44

Property Description

Luxurious Accommodation
Experience elegance and comfort in our air-conditioned rooms and suites, complete with modern amenities and stunning views of the Franschhoek Mountains.

Exquisite Dining Options
Indulge in a culinary journey at our on-site restaurants, offering a buffet breakfast, fine dining, and bistro-style cuisine, all accompanied by an impressive wine selection.

Relaxation and Recreation
Unwind at the Camelot Spa with rejuvenating treatments, take a dip in the outdoor pool, or challenge a friend to a game of tennis. The perfect way to unwind after exploring the nearby vineyards.

Book now to experience the ultimate blend of luxury, gastronomy, and relaxation at Le Franschhoek Hotel & Spa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 698 reviews
Cleanliness: 7.03
Service: 9.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.8
E
Ezekiel • solo_traveller • ch
7
2026-02-14 • via Nuitee
H
Hilary • couple • ca
8
Beautiful location, lovely pool delicious breakfasts
Pros:

Gorgeous setting..

2026-02-14 • via Nuitee
P
Peter • couple • gb
6
Only space ti sit out round pool. We had no bedside table or light one side of bed. Door wouldn’t close in bedroom as t
2026-02-13 • via Nuitee
E
Eddie • extended_group • gb
9
Tranquil and comfortable
Pros:

Breakfast was excellent with a wide range of options including fresh fruit, cereals and pastries, and a whole honeycomb

Cons:

We only had dinner there once. It wasn't great and was expensive. Better to go into Franschhoek itself where there are many excellent eateries

2026-02-12 • via Nuitee
B
Brian • couple • ie
8
2026-02-10 • via Nuitee
W
Wiljo • couple • gb
9
Really enjoyable
Pros:

Facilities ,ambience and staff

Cons:

Nothing

2026-02-09 • via Nuitee
H
Helen • couple • gb
1
It was so bad we left; our room was absolutely nothing like the photo on booking.com
2026-02-08 • via Nuitee
P
polly • couple • gb
10
Beautiful hotel right in the middle of the wine farms.
Pros:

Beautiful hotel. Fantastic service. Great location.

Cons:

Nothing

2026-01-27 • via Nuitee
D
DUNCANSAberdeen • Couples
10
3 night Stay
Pros:

Easy check in with a nice cool glass of fizz on arrival - the shuttle bus was excellent for going into town and so easy to arrange a pick up for return journey the drivers were very helpful and easy to talk to.
As a previous resident said we had to get evacuated on the evening of the 19th due to the fires getting closer - not easy to find accommodation late in the evening for everyone but it was achieved and put us at ease.
We got a change of villa within the grounds and the staff were constantly making sure the villas with residents were not in danger.
The breakfasts and dinner we had were of a good standard with plenty choice.
Was such a shame the area was effected by the smell and haze of the smoke but all out of the hotels control - hopefully the rest of the season goes well for the staff.
Stay safe.

2026-01-26 • via Tripadvisor
G
Gregory • couple • gb
8
Friendly staff, beautiful location, best breakfasts
Pros:

Privacy

2026-01-26 • via Nuitee
M
Mary • extended_group • ie
10
A very relaxing stay
Pros:

Great pool area.

2026-01-25 • via Nuitee
C
Colin • couple • za
8
2026-01-24 • via Nuitee
L
LFC43 • Couples • Tadley, Hampshire, England
10
Total professionals!
Pros:

We checked in late on Tuesday 19th and had a lovely check in with sparkling wine on arrival. The hotel was beautiful and contemporary and we had a lovely room with a balcony overlooking the pool and we were really looking forward to our stay. Unfortunately due to the fires raging in the mountains 5km away we had the fire sprinklers operating on the thatched roof of the hotel and helicopters overhead. A couple of hours later the winds had changed and the fire had travelled 3km nearer so we had to be evacuated. I cannot fault the professionalism and calmness of the staff who seamlessly transferred us to another hotel. We felt totally safe and were given regular updates until we left. Hopefully we will get to return to this hotel another time and I would definitely recommend based on staff alone!

2026-01-21 • via Tripadvisor
G
Gwyneth • couple • gb
5
Disappointing
Pros:

Location very nice . Breakfast ok service poor at first
Improved

Cons:

Breakfast room and communal parts in need of refurb

2026-01-21 • via Nuitee
M
Matthew • family_with_children • za
9
Pros:

The rooms were really nice and the grounds were fantastic and gave the kids place to run and play. The location made things nice to just relax and be quiet.

Cons:

Hot breakfast options were pretty limited and could be a bit more open

2026-01-20 • via Nuitee
M
Mike • couple • gb
10
Pros:

Beautiful location and views

Cons:

Nothing

2026-01-15 • via Nuitee
S
Siebert • couple • za
5
Cons:

We stayed in room 78. No bedisde table on one side of the bed. We had to change room late at night after we had unpacket due to lack of hot water. They should have checked the broken geyser before checking us in room 72.

2026-01-15 • via Nuitee
O
Oliver • couple • de
10
Pros:

Wunderschönes Hotel, aufmerksamer Service, tolles Frühstück. Auf jeden Fall weiterzuempfehlen.

2026-01-13 • via Nuitee
J
jacquig433 • Friends getaway • Balsall Common, Solihull, West Midlands, England
10
Lovely hotel
Pros:

Very beautiful hotel. We were fortunate to have the balcony rooms overlooking the town and hills. Stunning to sit and have a morning coffee or sundowner.
The bedroom & bathroom was large & well equipped.
We used the laundry service too and that was quick and well priced .
Breakfast was delicious with lots of choice.
Hotel grounds are lovely and the pool area is nice although it was too cold for us in November.
The hotel is a little out of the town but the shuttle service is excellent and very regular so we had no issues getting back and forth.
A really lovely place.

2026-01-09 • via Tripadvisor
A
Agostino • couple • it
10
2026-01-09 • via Nuitee