Hotel am Augustinerplatz

Hotels
7.8 (1952 reviews)
Hohe Str. 30 , Cologne , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
7.05
Multiple reviews mention cleanliness issues, including dust and lack of daily cleaning.
Service
8.05
Mixed feedback on service; some positive notes on staff friendliness despite complaints.
Location
9.55
Consistently praised for its central location and proximity to attractions.
Room Quality
7.05
Issues reported about room size and comfort, along with outdated facilities.
Amenities
7.55
Some amenities lacking, such as a functioning elevator, but presence of basic needs.
Value for Money
8.05
General feelings of overpriced stay compared to quality and amenities offered.
Food and Beverage
7.05
Breakfast options are described as okay, with some reviews mentioning additional costs.
Overall Experience
8.05
Overall experience mixed due to positive location and service but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:43

Property Description

Modern Rooms with Premium Amenities
The 4-star Hotel am Augustinerplatz offers completely renovated rooms with a comfortable, modern design. Each room is equipped with a TV featuring free sky channels, a telephone, minibar, and a safe for your convenience.

Convenient Facilities and Services
Enjoy a stress-free stay with a 24-hour front desk, a conference room, and complimentary WiFi throughout the hotel. Indulge in a delicious breakfast buffet each morning and unwind at the hotel's popular bar known for its selection of whiskey and vodka.

Wellness Center and Nearby Attractions
Guests have access to a free adjoining wellness center just 300 meters away. Explore Cologne easily with popular sites like the Central Train Station, Cologne Cathedral, and Ludwig Museum within a 10-minute walk. Additionally, the exhibition centre is a mere 15-minute stroll from the hotel.

Book your stay at Hotel am Augustinerplatz now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 1952 reviews
Cleanliness: 7.05
Service: 8.05
Location: 9.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 8.05
A
Anna • couple • de
9
2026-02-13 • via Nuitee
T
Torsten • couple • de
9
2026-02-12 • via Nuitee
M
Malinie • solo_traveller • de
5
Man hört sein Nachbarn
Pros:

Das es so zentral liegt und man einzeln Zimmer buchen kann.

Cons:

Das es nicht Schalldicht ist. Ich konnte mich auch nicht Beschwerden, weil die Rezeption um 6Uhr noch geschlossen war

2026-02-11 • via Nuitee
R
Reinhold • couple • de
7
2026-02-10 • via Nuitee
G
Guy • extended_group • lu
5
2026-02-09 • via Nuitee
A
AHMED • solo_traveller • ly
5
Not bad
Pros:

Location and room

Cons:

Break fast service people and reception service

2026-02-09 • via Nuitee
G
Gregor • couple • at
8
2026-02-09 • via Nuitee
H
Henschel • solo_traveller • de
6
Cons:

Es gab einfach keine Rechnung, sollte man per Email kriegen, 5 Minuten nach Checkout, sagte man mir an der Rezeption Kam nichts. Mehrere Mails geschrieben, dauernd angerufen, nur Telefon AI.über booking versucht zu kontaktieren. Nichts erreicht. Musste abends nochmal vorbeilaufen, um die Rechnung zu erreichen, und habe meinen Zug dadurch verpasst. Nie wieder in dieses Hotel

2026-02-08 • via Nuitee
M
Marcin • couple • pl
9
2026-02-08 • via Nuitee
S
stephanie • extended_group • lu
7
Pros:

Unkomplizierter check in/out
Sehr geräumiges / grosses zimmer

Cons:

Nur badewanne keine dusche.

2026-02-08 • via Nuitee
Y
yasmina • extended_group • es
7
2026-01-31 • via Nuitee
Y
Yeritsyan • extended_group • am
9
2026-01-31 • via Nuitee
M
Margret • extended_group • de
10
Für Kurztrip nach Köln kann ich es nur empfehlen
Pros:

Wir waren mit 18 Frauen da . Alles hat super geklappt . Die Dame an der Reception war sehr nett und hilfsbereit . Frühstück war auch sehr gut und nette freundliche Bedienung !

Cons:

Das einzige was nicht ganz so gut war das man nur von einer Seite ins Doppelbett kam

2026-01-30 • via Nuitee
V
Veli • extended_group • tr
9
2026-01-29 • via Nuitee
R
Romaine • solo_traveller • nl
8
Good stay and value for money
Pros:

The room size was good and the location was perfect right in the city. The bed was cozy and check in was easy.

Cons:

The cover of the bed was small. They could have at least included a bottle of water in the room.

2026-01-29 • via Nuitee
V
Veli • extended_group • tr
9
Pros:

Konum

2026-01-29 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-01-29 • via Nuitee
P
Peter • extended_group • ch
8
Köln ist immer eine Reise wert, Eine Stadt mit viel charm.
Pros:

Top Lage am Rand der Innerstadt / Einkaufsmeile, denoch ruhig und sehr freundliches Personal.

2026-01-28 • via Nuitee
M
Maya • solo_traveller • at
6
Cons:

Es war im Zimmer sehr kalt

2026-01-28 • via Nuitee
R
Ron • solo_traveller • de
1
I wasn’t pleased or comfortable with the stay, so l checked out in the middle of the night.
Pros:

The location was practical and easy access

Cons:

The staff wasn’t accommodating. I asked about parking and was told it was included and when l checked out l was charged 18€

2026-01-28 • via Nuitee