Home Hotel Havnekontoret

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Strawberry
8.7 (2209 reviews)
Slottsgaten 1 , Bergen , NO
+47 55 60 11 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Mold in rooms
Disappointing dinner options

Categories

Cleanliness
7.88
Reports of mold and dampness in some rooms.
Service
9.35
Staff were reported as friendly and accommodating.
Location
9.39
Excellent central location near attractions.
Room Quality
8.84
Rooms are large, comfortable, and well-equipped.
Amenities
8.87
Amenities include sauna, cozy lobby, and good breakfast.
Value for Money
8.33
Good value but some dining options were limited.
Food and Beverage
7.88
Breakfast was good, but dinner was consistently disappointing.
Overall Experience
9.05
Overall a great experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:24

Property Description

Historic Neoclassical Building in Bryggen Area
Step into a piece of history at our fashionable hotel housed in a Neoclassical 1920s stone building in Bergen's historic Bryggen area. Enjoy stunning harbour views from our rooftop while indulging in a complimentary evening meal.

Comfortable Rooms with Modern Amenities
Each room at Hotel Havnekontoret features a flat-screen TV and a safety deposit box. Select rooms offer picturesque views of Vågen Bay or our charming hotel garden, ensuring a relaxing stay.

Convenient Facilities and Services
Unwind in our library-lounge or sauna, stay active in the gym, and stay connected with our free internet computer. Enjoy 24-hour tea/coffee service, afternoon pancakes, and a light evening meal - all on the house.

Experience the charm of Bryggen right at our doorstep and explore the UNESCO World Heritage Site effortlessly. Book your stay at Clarion Collection Hotel Havnekontoret for a memorable Bergen getaway.

Important information:

Please note that the hotel does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGO

Location

Guest Reviews

8.7
Based on 2209 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.05
K
Katherine • couple • us
7
The convenience of this hotel and the friendly staff topped the bad bed, but I would expect a hotel
Pros:

The downstairs lobby was very nice, comfortable and inviting. Loved the afternoon tea. Breakfast was good. Light dinner was wonderful to have available by very repetitive, so not for more than one night. Staff was very nice, friendly, helpful and accommodating with luggage holds, etc. The location was great!

Cons:

View of office courtyard, lit all night. The bed was saggy. Not comfortable and the comforter was in two parts, so didn't cover.

2026-09-19 • via Nuitee
T
Trevor • couple • gb
10
Outstanding Hotel!
Pros:

All round the hotel exceeded our expectations. Staff were great and very helpful. The evening meal which was included in our stay was tasty and good value. This was served as a buffet option. The lounge was always very welcoming after a Bergen wet day!

Cons:

The evening meal cut off time seemed quite prompt. I would have prefered it to be later, this would as well stop the busy period from which the meal is offered.

2026-09-17 • via Nuitee
D
Deirdre • couple • us
10
Beautiful hotel, wonderful staff, location perfect.
Pros:

Breakfast good, buffet dinner was good and a nice amenity for just a one night stay while we were still jet lagged.

2026-09-17 • via Nuitee
C
Chia we • solo_traveller • my
6
2026-09-17 • via Nuitee
C
Chris • couple • au
10
Exceptional stay.
Pros:

This Hotel was in the best location. The staff were so helpful and nothing seemed to be a bother. The breakfast and light dinner were exceptional. We didn’t stay for afternoon tea as we were out and about. The Hotel also offer a steam room and Sauna. We used the sauna and it was just what we needed. Overall we were so happy we stayed here.

Cons:

Nothing

2026-09-16 • via Nuitee
V
Vanessa • couple • au
10
Excellent hotel in Bergen
Pros:

Amazing location. Great hotel. Parking across the road which was convenient
Great breakfast and dinner selections

2026-09-14 • via Nuitee
A
Anna • family_with_children • pl
7
2026-09-13 • via Nuitee
C
Carmen • couple • us
9
2026-09-13 • via Nuitee
S
Sajiv • family_with_children • us
7
Pros:

Location and they saved dinner for us as we arrived late.

Cons:

Had booked taxi with front desk two days before departure to catch flight but taxi did not come and staff did not go out of their way to give any recommendation. Simply said Taxi has not been dispatched. Had to call Uber by myself and was more than 30 mins late compared to original plan. I relied on staff input to take taxi rather than airport bus and had unnecessary stress.

2026-09-13 • via Nuitee
T
Thomas • couple • ch
6
Lage perfekt, Hotel mittelmässig
Pros:

Zentrale, beste Lage

Cons:

Keine Dienstleistungen, weder im Zimmer noch beim Frühstück und Nachtessen. Bei einer zeitigen Abreise in der Früh Richtung Flughafen, keine Flexibilität betreffend Frühstück, konsequent erst ab 7 Uhr. Qualität und Dienstleistung beim Nachtessen wie in einer Kantine.

2026-09-13 • via Nuitee
T
Tony • couple • us
10
2026-09-12 • via Nuitee
G
Gwynne • couple • us
9
Nice hotel in great location, which includes a great breakfast and simple dinner.
Pros:

We enjoyed the walkable location on the Bergen waterfront. It was close enough to walk to everything without being right in the middle of all tourist activities. The room was spotless with a nice view if a bit small. The hotel provided a wonderful breakfast buffet and a free simple dinner; a homestyle main dish and a small buffet of sides. The dinner came in handy when we came back tired from a full day excursion. No need to race out to a restaurant, or worry about having a reservation. There is a nice bar on site and a lovely rooftop lookout if you ask the front desk for the key.

Cons:

There wasn’t much luggage or hanging space in the room. Also, the bedding was just a duvet which was too warm for mid-summer, even in Norway.

2026-09-12 • via Nuitee
M
Matthew • couple • gb
7
2026-09-12 • via Nuitee
S
Stefano e Antonella • couple • it
7
Pros:

Cena poco interessante a buffet scarso.

Cons:

Cena

2026-09-12 • via Nuitee
B
Beverly • couple • us
9
2026-09-11 • via Nuitee
P
Pascale • couple • be
9
Pros:

Buffet du petit déjeuner copieux et varié , literie exceptionnelle, amabilité du personnel que ce soit à l’accueil, au restaurant ou le personnel chargé de l’entretien des chambres.

2026-09-11 • via Nuitee
B
Benjamin • extended_group • cl
9
2026-09-09 • via Nuitee
D
Douglas • couple • us
8
2026-09-09 • via Nuitee
M
Martin • couple • gb
9
Good place to stay in central Bergen.
Pros:

The location is superb, right on the quayside at Bryggen. Comfortable room, breakfast and dinner were good. Staff friendly and knowledgeable.

Cons:

Bit of a wait to use the elevator when a group arrived. Often used the stairs!

2026-09-08 • via Nuitee
B
Barbour • couple • us
9
2026-09-08 • via Nuitee