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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Currency exchange
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Shallow end
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Charcoal grill
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Pool toys
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Newport News Marriott at City Center offers rooms with 32-inch plasma TVs with HBO, a minibar, and tea/coffee facilities, providing guests with a comfortable and entertaining stay.
Dining Options
Guests can indulge in a culinary experience at the hotel's various dining venues, including the Oyster Point Lounge, Rockefeller’s seafood restaurant, and a cozy cafe with an outdoor patio, catering to diverse tastes.
Wellness and Recreation
With access to a fitness center equipped with state-of-the-art facilities, a local jogging trail for outdoor activities, and a relaxing whirlpool bath, guests can maintain their fitness routine or unwind during their stay.
Experience luxury, dining, and wellness at Newport News Marriott at City Center. Book your stay now for an unforgettable experience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is needed) and costs USD 6 per day.
Location
Guest Reviews
I loved the view from my room.
I didn’t like that there was not a microwave in the room.
The food at the hotel restaurant was not good.
My dinner at the hotel restaurant was awful. I didn't think it was a complicated dish - grilled steak, mashed potatoes, and collard greens. Oh my - I could not eat it. The potatoes and greens were essentially some strange form of mush, and the thin steak was tough and dry.
I have stayed at this hotel for many years on a regular basis. Both Gabby and Kerry at the concierge lounge are wonderful. They make the customers feel welcome and they know people by their names. They usually get the food ready early. And they are friendly and professional and they make the lounge looking clean and nice at all time. The food at the concierge lounge are always fresh and tasty. I also like the restaurant staffs, Vivian is always there to greet me on the weekends and get the stuffs I need for me. The cooks there always cook the eggs to my satisfaction on the weekends. The doormen, front desk people at this hotel are also wonderful, it is just such a treat for me to go back to a super nice and friendly hotel after a day of a long work. Highly recommended this hire to anyone who is traveling to Virginia!!
Waymon and the front desk team at Newport News Marriott at City Center were outstanding. Check in was smooth, and the staff went above and beyond with genuine courtesy, professionalism, and attentiveness from the moment I arrived. Their hospitality set a great tone for my stay, and I truly appreciated the exceptional service.
A weekend experience that wouldn't have been as memorable without the exceptional staff at this location. thank you to Mr. Waymon at guest relations for making our second night stay more enjoyable than our first night. Also, thank you to Ms. Neka at the restaurant for all her infectious positivity. Every single table she served had a smile on their face. We enjoyed a simple breakfast but it was served it with extra joy and laughter. We celebrated a his and hers birthday weekend during valentine's day weekend that could have been spent anywhere but glad we spent it here! Also, get the fountain view with your stay. Worth it! Reading other reviews, traveling from garage to hotel lobby is unusual but all elevators worked. Check in first to get your parking pass to reduce amount of trips. We had no other issues otherwise.
Vivienne and Neka were amazing hostess and waitresses. They were well versed in the menu and made us feel right at home. They were exceptionally kind while we were dealing with a loved one in the hospital.
Parking garage elevator not working. My husband is disabled and besides the unavailability of disable spaces, we had to park on the second floor and the elevator did not work. Extremely aggravating.
Parking inconveniences. Perhaps electric car charge spots could be moved to the second floor to make room for handicapped parking.
Room waa very clean and spacious and it had great view
Didn’t include breakfast with that rate
I had a phenomenal check-in experience with Kaleb at the Newport News Marriott at City Center. Kaleb was extremely helpful, personable and welcoming. We arrived before our check-in time and Kaleb was able to get us in a room very quickly. He provided a thorough overview of the property to ensure my friend and I have a great stay. I would highly recommend this property and Kaleb’s excellent customer service. 10/10
I paid for the room days before and they charged my boyfriend is never got my money back. Hallway smelled of smoke
Location
No microwave in room
Good location and great food
I loved staying here. Greeted at door by a wonderful crew, Damone, Taylor and Anton, they were so friendly and helpful. Waymon super helpful got me extra sets of towels! Nancy and Felicia are gems.
Coming back for sure!!!
Clean
No microwave in room
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