Quality Hotel Fallsview Cascade

Hotels
•
Quality Inn
7.4 (3006 reviews)
5305 Murray Street , Niagara Falls , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Hot tub/Jacuzzi
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent Location
Friendly Staff
Good Value for Money
Cons:
Cleanliness Issues
Noisy at Night
Limited Breakfast Options

Categories

Cleanliness
6.11
Several reviews noted dirtiness and cleanliness issues in rooms.
Service
8.58
General sentiment of staff friendliness and helpfulness was positive.
Location
9.12
Guests frequently praised the perfect location and proximity to attractions.
Room Quality
6.57
Some rooms were described as old or in need of updates.
Amenities
7.6
Amenities like the pool and breakfast received mixed but generally positive comments.
Value for Money
8.06
Guests felt they got good value for their money despite some issues.
Food and Beverage
6.11
Breakfast offerings were mentioned as disappointing and lacking protein options.
Overall Experience
7.08
Overall experiences varied, but many found value despite some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:03

Property Description

Unbeatable Location Near Niagara Falls
Located just minutes away from the iconic Niagara Falls, Quality Hotel Fallsview Cascade is the perfect choice for both business and leisure travelers.

Comfortable Rooms with Modern Amenities
Our guest rooms are thoughtfully equipped with everything you need for a relaxing stay, from coffee makers to whirlpool bathtubs. Enjoy free Wi-Fi, flat-screen TVs, and spacious work desks during your visit.

Relaxing Facilities and Nearby Attractions
Take advantage of our indoor heated pool and hot tub, free coffee, and convenient on-site parking. Explore the vibrant surrounding area with its array of dining, entertainment options, and popular attractions like Fallsview Casino and Skylon Tower.

Book now for an unforgettable experience at Quality Hotel Fallsview Cascade.

Important information:

You must show a valid photo ID and credit card upon check-in.
Not renting for local people.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 3006 reviews
Cleanliness: 6.11
Service: 8.58
Location: 9.12
Room Quality: 6.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 6.11
Overall Experience: 7.08
A
Adriana • couple • ca
4
Pros:

Location is good, close to the fall (short walk), and restaurants.

Cons:

This facility needs big renovations. Do not go in the winter. Doors do not close properly, leaving huge area if draft coming from around the doors.
Pool is in the motel are, so you have to walk in the cold outside to get to the pool.
Sheets and towels are clean, but that’s about it.
I will not return for sure

2026-02-13 • via Nuitee
E
Eray • couple • ca
5
2026-02-13 • via Nuitee
Z
Zoran • couple • ca
1
Zero
Pros:

Nothing

Cons:

Nothing

2026-02-11 • via Nuitee
V
vicente • family_with_children • ca
10
2026-02-11 • via Nuitee
M
Maurice • couple • ca
9
Pros:

Good location and clean

2026-02-11 • via Nuitee
C
Card • family_with_children • ca
4
Pros:

Close to casino and falls.

Cons:

Front staff was sarcastic and slightly rude.

2026-02-10 • via Nuitee
G
Guseppe • family_with_children • ca
5
Pros:

Good location

Cons:

Run down, old.

2026-02-09 • via Nuitee
D
DOUMA • family_with_children • ca
8
Pros:

Close to falls.
Breakfast.

Cons:

Room was dated

2026-02-09 • via Nuitee
S
Sandra • family_with_children • ca
7
2026-02-09 • via Nuitee
T
Tracy • couple • ca
9
Would go again but would get different room.
Pros:

Very good location to casino. Breakfast and parking came with room. Breakfast was nice and the staff at front desk were very nice. If room was in better location there would be no complaints at all.

Cons:

Room was cold. Couldn’t get warm and was a very cold night room was located in far corner of hotel in stairwell area and it was cold. I asked for room with balcony and did not get it. Bathroom sink was weird.

2026-02-08 • via Nuitee
K
Korrine • extended_group • us
7
Pros:

room was nice. beds were comfy but made noise when rolling over.

Cons:

loud noise in the middle of the night and an alarm going off for several minutes. I was not able to sleep. pool was closed also.

2026-01-31 • via Nuitee
D
Dieter • family_with_children • ca
8
2026-01-31 • via Nuitee
A
Alpuerto • couple • ca
8
2026-01-30 • via Nuitee
W
woo • family_with_children • ca
5
It’s good for you if you can easily get asleep
Pros:

the direction and the free breakfast & parking are good

Cons:

Some of the facilities are a bit too old, and the air conditioner was too loud to get a whole night sleep

2026-01-29 • via Nuitee
R
Ryan • family_with_children • ca
9
New spot
Pros:

Great location, great value

Cons:

Chance of not being in the main building

2026-01-29 • via Nuitee
S
Sara • family_with_children • ca
7
Great stay
Pros:

Loved the hardwood floors. The bed was comfortable. Free parking!

Cons:

The jet tub could use an update and maybe put a boot tray by the door so the floor doesnt get ruined from the salt on our shoes

2026-01-26 • via Nuitee
G
Ganna • family_with_children • ca
2
Sadly would not stay again.
Pros:

GREAT Location, good breakfast, good parking, staff were pleasant

Cons:

The place is run down. Gives you that ICK feeling very poor shape. The tiles on the vanity were either sticking up or just missing the hall ways looked like third world. The bed was hard. Everything falling apart. Sorry I would never stay there again. My young son was grossed out and I had to convince him it was all good. elevators shaking. Walls beat up with holes. Water coming out of the sink was milky not clear!
Plus the pool which was outside of the hotel was closed for the 3 days we stayed. We only stayed 2 of 3 days as our tournament was cancelled day 3 and I didnt feel we lost anything bc getting out of there asap was the goal.
You need to tear it down and rebuild it, the pictures online are completely non representative of reality. Dated is not the word. Its RUN down, beat up, just gross.

2026-01-26 • via Nuitee
S
Shamim • family_with_children • ca
3
Very bad experience. Old room with unstable fixtures like hanging lights. Floor not clean. Pool was out of service. Had
Pros:

Location. Breakfast.

Cons:

Old and unclean room, uncomfortable bed, old TV, small room. Lots of sound from water tap even from other rooms. No mat or tray for snow boots.

2026-01-25 • via Nuitee
C
Colin • couple • ca
7
Good overall thank you
Pros:

Location, parking. View

Cons:

Pool was out of service

2026-01-25 • via Nuitee
R
Raul • solo_traveller • mx
9
Pros:

Cercano a Cascadas

2026-01-23 • via Nuitee