Residence Inn by Marriott St. Louis Downtown

Hotels
•
Residence Inn
8 (1076 reviews)
525 South Jefferson Avenue , Saint Louis , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean property
Convenient location
Cons:
Dirty rooms
High parking fees

Categories

Cleanliness
7.21
Multiple mentions of dirty rooms and unsatisfactory cleanliness.
Service
8.18
Mixed feedback; several reports of unfriendliness and lack of service.
Location
8.72
Positive mentions about the location, but some complaints about it not being ideal.
Room Quality
7.67
Varied experiences; some liked the room layout while others had issues.
Amenities
8.7
Positive mentions regarding amenities like the pool and basketball court.
Value for Money
7.66
Concerns about high parking fees and overall value of the stay.
Food and Beverage
7.21
Negative comments regarding breakfast quality and limited options.
Overall Experience
8.68
Mixed reviews; some enjoyed their stay while others were highly dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:02

Property Description

Spacious Suites with Full Kitchen
Discover the comfort of our hotel rooms featuring a living area and a full kitchen equipped with a stovetop and a dishwasher. Prepare your favorite beverages with the provided coffee maker for a cozy stay.

Convenient Amenities for Guests
Indulge in snacks and refreshments at our on-site snack bar, or stay active at the fitness center. We cater to all your needs to ensure a pleasant and relaxing experience during your stay.

Prime Location for Exploring
Located near Busch Stadium and America's Center Convention Complex, our hotel offers easy access to popular attractions. With Lambert-St. Louis International Airport just 28 km away, your journey to comfort and convenience begins here.

Important information:

Please note that the one-time pet fee is nonrefundable. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 18 per day.

Location

Guest Reviews

8
Based on 1076 reviews
Cleanliness: 7.21
Service: 8.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.68
R
Rebecca • solo_traveller • us
10
Pros:

It was quiet and clean. The breakfast was great!

2026-06-26 • via Nuitee
S
Scobee • solo_traveller • us
10
Pros:

It was very spacious and clean!

Cons:

Windows could be cleaner. Hallway walls need fixed.

2026-06-24 • via Nuitee
T
Tamariz • extended_group • ec
9
2026-06-24 • via Nuitee
M
Marilyn • extended_group • us
5
Like the hotel but need to work on a few things at $260 a nite for a suite
Pros:

Close to things I needed it to be

Cons:

First night hot water didn’t work lock on room door need some work sofa bed needs to be replaced very low in middle fire alarm went off we had to evacuate at 3 am final got back to room after 4 then it went off 3 times the next morning as well

2026-06-22 • via Nuitee
B
Becky • family_with_children • us
4
Will not be returning.
Pros:

Good location

Cons:

Refrigerator in one of our units wasn’t working. The dishwasher beeped every 2-3 minutes the entire stay. The other unit the tv did not work. We never had hot water for showers in either unit.
A fire alarm went off at 330am, we know this is not the facilities fault, however the next morning breakfast was from 630-930 and was supposed to go to 10. We got down at 940 and everything was put away.

2026-06-21 • via Nuitee
D
David • solo_traveller • us
8
2026-06-21 • via Nuitee
L
Lawrence • extended_group • us
8
Pros:

Fenced, and the staff was excellent.

Cons:

Property was older.

2026-06-21 • via Nuitee
F
Flores • solo_traveller • us
7
2026-06-20 • via Nuitee
M
Maryann • solo_traveller • us
1
Way off
Pros:

The pool was nice.

Cons:

The staff wasnt the most plesant. The room was aweful. I tried to say something but the front desk acted like I was bothering them.

2026-06-15 • via Nuitee
B
Beverly • solo_traveller • us
2
It was bad from the start
Pros:

Close to everything we wanted to do.

Cons:

The room wasn’t as expected

2026-06-15 • via Nuitee
C
Chenching • family_with_children • us
1
No recommend to stay
Pros:

Small bad in the lobby and elevator

Cons:

Not very clean

2026-06-14 • via Nuitee
P
Philip • family_with_children • us
6
Hotel was OK, staff was meh, parking system awful
Pros:

Everything was fine, room, pool, location.

Cons:

You have to get online and manage your own parking fee. I accidentally entered one extra day. The staff was very unhelpful. gave me a much copied way to resolve the problem by contacting the external service (Parking Management Company) through its website. I entered my request and also explained the situation through the site's chat feature. After an AI chat, I was told a human would get in touch with me, and that was the end of that. I messaged them four more times and got no help.
In general, the staff was sort of "meh." Not friendly, but not exactly rude either. Sort of not caring. Their lack of help with the parking issue was the worst, as it cost me a day of parking.

2026-06-11 • via Nuitee
L
Lejla • family_with_children • us
1
Would not recommend for the price.
Pros:

The layout of the room.

Cons:

The room smelled like marijuana. The stuffing was coming out of the door in the bathroom. The toilet ran all night off and on. Water dripping in the tub and not draining properly so left a pool of water. The pillows were the size of a decor pillow and just fluffy no firmness to them.

2026-06-10 • via Nuitee
M
Mauricio • extended_group • us
9
2026-06-09 • via Nuitee
H
Hanna • family_with_children • us
9
2026-06-08 • via Nuitee
E
Evans • solo_traveller • us
9
Pros:

The staff was very accommodating. They were helpful and I formative.

Cons:

Pool too cold. Confusion about how to pay for parking and how to fix a typo when entering tag number (see first question about staff being helpful resolving)

2026-06-08 • via Nuitee
K
Kathryn • family_with_children • us
5
Location is convenient to Union Station, but room was dirty.
Pros:

Space (square footage) of suite.

Cons:

Furniture/bedding was severely stained.

2026-06-08 • via Nuitee
Z
Zejna • family_with_children • us
4
Not as the pictures look like
Pros:

Location

Cons:

Room had no working A/C. Seems rather outdated

2026-06-07 • via Nuitee
A
Antoinette • couple • us
10
2026-06-04 • via Nuitee
J
Julie • family_with_children • us
9
2026-06-02 • via Nuitee