Residence Inn by Marriott St. Louis Downtown

Hotels
•
Residence Inn
8 (1107 reviews)
525 South Jefferson Avenue , Saint Louis , us
+1 314-289-7500

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean property
Convenient location
Cons:
Dirty rooms
High parking fees

Categories

Cleanliness
7.21
Multiple mentions of dirty rooms and unsatisfactory cleanliness.
Service
8.18
Mixed feedback; several reports of unfriendliness and lack of service.
Location
8.72
Positive mentions about the location, but some complaints about it not being ideal.
Room Quality
7.67
Varied experiences; some liked the room layout while others had issues.
Amenities
8.7
Positive mentions regarding amenities like the pool and basketball court.
Value for Money
7.66
Concerns about high parking fees and overall value of the stay.
Food and Beverage
7.21
Negative comments regarding breakfast quality and limited options.
Overall Experience
8.68
Mixed reviews; some enjoyed their stay while others were highly dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:02

Property Description

Spacious Suites with Full Kitchen
Discover the comfort of our hotel rooms featuring a living area and a full kitchen equipped with a stovetop and a dishwasher. Prepare your favorite beverages with the provided coffee maker for a cozy stay.

Convenient Amenities for Guests
Indulge in snacks and refreshments at our on-site snack bar, or stay active at the fitness center. We cater to all your needs to ensure a pleasant and relaxing experience during your stay.

Prime Location for Exploring
Located near Busch Stadium and America's Center Convention Complex, our hotel offers easy access to popular attractions. With Lambert-St. Louis International Airport just 28 km away, your journey to comfort and convenience begins here.

Important information:

Please note that the one-time pet fee is nonrefundable. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

8
Based on 1107 reviews
Cleanliness: 7.21
Service: 8.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.68
C
Charles • family_with_children • us
4
I will never stay in this hotel (location) again. Very disappointed.
Pros:

Not much.

Cons:

Had to pay for parking. Host or desk staff never said good morning. Rarely greeted by staff.

2026-09-12 • via Nuitee
A
Alejandra • couple • us
5
Aceptable
Pros:

Cama confortable , cuarto limpio

Cons:

Por una noche pagar parqueadero, siendo que no fue barato lo que pague por una noche, también la luz del la alarma de humo molestaba al apagar la luz, estaba ubicada justo a un lado de la cama.

2026-09-10 • via Nuitee
H
Hammontee • family_with_children • us
4
It was not worth the amount of money we spent. Plus parking is extra!
Pros:

The breakfast was decent. Juice machine was broken during our whole stay.

Cons:

The beds were not comfortable. The level we stayed on smelled horrible. The shower curtain was falling out of the wall.

2026-09-10 • via Nuitee
R
Ramiro • solo_traveller • us
10
2026-09-07 • via Nuitee
D
Dominique • family_with_children • us
1
Bad stay and they act very delusional
Pros:

The will keep taking payment after stay for no reason I have 5 pending transactions from them that are $100 $6 $270 $437 this is my second stay with them they are stealing money !!

Cons:

Key never worked it’s gets worse each day !

2026-09-04 • via Nuitee
D
Dennis • solo_traveller • us
5
Pros:

The rooms were clean and the breakfast was good.

Cons:

The TVs were old and not working properly. The market was fairly empty. The staff was not very responsive. Also we saw several homeless people sleeping in the lobby area.

2026-09-02 • via Nuitee
L
Laura • solo_traveller • us
7
2026-08-30 • via Nuitee
S
Summer • family_with_children • us
10
2026-08-28 • via Nuitee
M
Megan • family_with_children • us
6
2026-08-26 • via Nuitee
J
Jeremiah • solo_traveller • us
10
2026-08-24 • via Nuitee
C
Crystal • extended_group • us
6
Definitely not worth the money for a one night stay. Extremely disappointed
Pros:

Great location and very clean

Cons:

Did not tell us there was a $29 per day parking fee. No coffee pot in the room, living room tv didn’t work and couch was very uncomfortable (even worse to sleep on)

2026-08-24 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

Very specious room! Great breakfast and located central to everything!

2026-08-23 • via Nuitee
M
Markus • family_with_children • us
4
Mediocre.
Cons:

The parking was too expensive for the gate not being closed at all. Its not a good area and $29 per day is too much to pay for parking that isn't secure. Also, the key cards kept malfunctioning and had to be reprogrammed a total of 8 times... and each time the staff never once asked for ID... all we had to do was tell them the room number they didnt even ask for our name...

2026-08-20 • via Nuitee
H
Heather • family_with_children • us
9
Very pleased will be back.
Pros:

We really enjoyed our stay. The staff was great and very helpful and friendly. Breakfast choices were great food was warm. We had a king Suite room and it was perfect for our family very clean will definitely be back.

Cons:

When we got there the room was staying at 78. We brought it to the front staff's attention that night first thing in the morning maintenance came and changed out the thermostat very quickly and very friendly.

2026-08-18 • via Nuitee
L
Luciel • solo_traveller • us
6
Cons:

Bad pillows,need extra clean,a lot cloro in the pool,mo remove trash

2026-08-18 • via Nuitee
J
Joyce • family_with_children • us
7
2026-08-16 • via Nuitee
D
Deon • solo_traveller • us
9
I enjoyed my stay
Pros:

Everything

Cons:

The room wasn't clean after the first night

2026-08-16 • via Nuitee
P
Pena • family_with_children • us
10
Pros:

I really enjoy the small kitchen

2026-08-13 • via Nuitee
K
Katelyn • extended_group • us
5
Bathroom needs touch ups on the wall and door. Floor was wet by one window. Fleas everywhere outside and in the room.
Pros:

Good breakfast, pool was decent, certain staffs were wonderful. Great parking

Cons:

Front desk employees were on their phone not paying attention and kinda rude like I’m interrupting them from being on their phone.

2026-08-10 • via Nuitee
R
Rosario • extended_group • us
10
2026-08-04 • via Nuitee