Alcazar Hotel & SPA

Hotels
8.1 (1259 reviews)
Rua De Ceuta Nº 9 , Monte Gordo , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Quality of breakfast

Categories

Cleanliness
7.54
There were mentions of ants in the room and overall cleanliness shortcomings.
Service
9.01
Staff were noted to be friendly and responsive.
Location
9.05
The hotel is praised for its location near the beach and restaurants.
Room Quality
7.5
Some guests found the rooms comfortable but mentioned issues with the bath and some amenities.
Amenities
7.53
Spa and indoor pool closures and mention of tired facilities negatively impacted sentiment.
Value for Money
8.49
Good value was noted, especially with promotional offers.
Food and Beverage
7.54
Breakfast was mentioned as having low quality and limited options.
Overall Experience
8.11
Mixed experiences were reported but highlighted excellent location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:48

Property Description

Luxurious Accommodations
Hotel Alcazar offers themed rooms inspired by iconic cities like New York, Paris, and Dubai. Each room is spacious, air-conditioned, and stylishly furnished, with some featuring balconies and flat-screen TVs. The modern amenities and thoughtful decor provide a comfortable and upscale stay for guests.

Relaxation and Entertainment
Indulge in Mediterranean cuisine at Restaurant Al-Gharb while enjoying the stunning pool view. Unwind at the Olive Trees Terrace or the chill-out area with canopy beds. The live music and refreshing drinks at Alambique Bar add to the vibrant atmosphere, ensuring a memorable dining and entertainment experience.

Wellness and Recreation
Experience ultimate relaxation at the state-of-the-art spa, take a dip in the saltwater pool, or explore the jogging and cycling trails nearby. With a modern fitness centre, outdoor pools, and proximity to popular beaches and a sports complex, Hotel Alcazar offers a perfect blend of wellness and recreation for your stay.

Book your stay at Hotel Alcazar now and enjoy a luxurious retreat near Monte Gordo’s beach!

Important information:

Please note that Half board rates on December 25th will incur a mandatory Christmas Gala supplement of EUR 90 per person, and Half board rates on December 31st will incur a mandatory New Year's Gala supplement of EUR 150 per person.

Please be aware that the minimum age for access to the Alma Spa is 16 years old.

Children aged 4 to 11 years who are not using diapers may use the Spa between 10:30 and 13:30, subject to a surcharge of EUR 7.50 per 90 minutes.
For guests aged 12 years and above, the price for Spa access is EUR 17.50 per 90 minutes.

Please note that reservations of more than 7 rooms are subject to different policies.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.1
Based on 1259 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.11
G
Gustavo • solo_traveller • pt
9
2026-07-04 • via Nuitee
P
Paulo • family_with_children • pt
8
2026-07-04 • via Nuitee
T
Tânia • family_with_children • pt
10
2026-07-04 • via Nuitee
P
Pedro • solo_traveller • es
8
2026-07-03 • via Nuitee
P
Pedro • family_with_children • pt
8
2026-07-02 • via Nuitee
W
Walmor Silveira Neto • couple • br
8
Pros:

A localização é boa e tem boa variedade no pequeno almoço.

Cons:

A abertura do salão do pequeno almoço é às 7:30hs, acho que poderia ser mais cedo. O serviço de quarto é efetuado muito tarde e, poderiam ter mais cuidados com a reposição de sabão líquido e papel higiênico. Houve um problema de um atendente, mas após o meu relato à gerência, a princípio ficou resolvido.

2026-07-01 • via Nuitee
C
Coelho • family_with_children • pt
8
2026-07-01 • via Nuitee
F
filipadgpereira • solo_traveller • pt
10
2026-06-30 • via Nuitee
M
Maria • solo_traveller • es
9
2026-06-30 • via Nuitee
P
Paulo Jorge • couple • pt
9
Simpatia e empenho da equipa.
Pros:

A simpatia e desempenho do funcionário do Bar/Restaurante Miguel.

Cons:

Alguma ausência de limpeza do piso junto à piscina

2026-06-30 • via Nuitee
C
Cindy • couple • pt
9
2026-06-30 • via Nuitee
A
Ana • solo_traveller • pt
10
Ótima estadia
Pros:

De tudo. O hotel tem uns quartos ótimos, os funcionários são muito simpáticos e sempre disponíveis para ajudar. A piscina é muito boa e o comer também tem muita variedade.

Cons:

Não tenho nada que não tenha gostado.

2026-06-30 • via Nuitee
L
Luis • couple • pt
10
Nunca trocarei por outro hotel nessa zona.
Pros:

A localização, enorme simpatia do staff, o pequeno almoço, zona da piscina, instalações e decoração e os bares.

Cons:

Gostei sinceramente de tudo.

2026-06-29 • via Nuitee
D
DIOGO • couple • pt
9
Calma, relaxante e agradável
Pros:

Piscina e espaço exterior contíguo muito bem tratados.
Quarto a cheirar a novo e muito espaçoso, embora com pouca arrumação especialmente prara quem vá usufruir de uma estadia de duração média (quinzena).
Espaços comuns muito agradáveis, assim como a sua arquitectura interior

Cons:

O preço do estacionamento privativo exagerado, especialmente numa zona onde estacionar é algo problemático, indiciando algum aproveitamento por parte do hotel no preço exigido de 15 euros/dia.
Acesso ao quarto implicou ter que subir 4 degraus .
A não existência nos duches de pegas de auxilio a pessoas com dificuldades .

2026-06-29 • via Nuitee
M
Maria Manuela • couple • pt
5
V
Pros:

Pequeno almoço não satisfez, pouca variedade e falta de algumas coisas

Cons:

A suite não correspondeu ao que reservei, desprovido de qualquer decoração, nem um quadro e nem qualquer almofada no sofá, tv minúscula....

2026-06-28 • via Nuitee
A
Antonio • solo_traveller • pt
7
Muito má. Em comparação a outros quartos onde já fiquei neste hotel!
Pros:

Espaçoso

Cons:

Água com pouca pressão por ser no 7o andar.
Cheiro a canos no wc
Janelas altas a dar para o local de dormida de pombos!

2026-06-26 • via Nuitee
R
Ricardo • couple • gb
10
Great place in Monte Gordo
Pros:

Location super close to beach
Great breakfast and dinner
Room is huge

2026-06-26 • via Nuitee
R
Ricardo • couple • pt
10
2026-06-25 • via Nuitee
M
Miriam • solo_traveller • es
9
2026-06-22 • via Nuitee
A
António • couple • pt
8
Pros:

Muito bom

Cons:

alguns descuidos na apresentação das comidas do pequeno almoço (um ou outro inseto ....menos nobre).

2026-06-22 • via Nuitee