Alcazar Hotel & SPA

Hotels
8.1 (1182 reviews)
Rua De Ceuta Nº 9 , Monte Gordo , pt

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Quality of breakfast

Categories

Cleanliness
7.54
There were mentions of ants in the room and overall cleanliness shortcomings.
Service
9.01
Staff were noted to be friendly and responsive.
Location
9.05
The hotel is praised for its location near the beach and restaurants.
Room Quality
7.5
Some guests found the rooms comfortable but mentioned issues with the bath and some amenities.
Amenities
7.53
Spa and indoor pool closures and mention of tired facilities negatively impacted sentiment.
Value for Money
8.49
Good value was noted, especially with promotional offers.
Food and Beverage
7.54
Breakfast was mentioned as having low quality and limited options.
Overall Experience
8.11
Mixed experiences were reported but highlighted excellent location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:48

Property Description

Luxurious Accommodations
Hotel Alcazar offers themed rooms inspired by iconic cities like New York, Paris, and Dubai. Each room is spacious, air-conditioned, and stylishly furnished, with some featuring balconies and flat-screen TVs. The modern amenities and thoughtful decor provide a comfortable and upscale stay for guests.

Relaxation and Entertainment
Indulge in Mediterranean cuisine at Restaurant Al-Gharb while enjoying the stunning pool view. Unwind at the Olive Trees Terrace or the chill-out area with canopy beds. The live music and refreshing drinks at Alambique Bar add to the vibrant atmosphere, ensuring a memorable dining and entertainment experience.

Wellness and Recreation
Experience ultimate relaxation at the state-of-the-art spa, take a dip in the saltwater pool, or explore the jogging and cycling trails nearby. With a modern fitness centre, outdoor pools, and proximity to popular beaches and a sports complex, Hotel Alcazar offers a perfect blend of wellness and recreation for your stay.

Book your stay at Hotel Alcazar now and enjoy a luxurious retreat near Monte Gordo’s beach!

Important information:

Please note that Half board rates on December 25th will incur a mandatory Christmas Gala supplement of EUR 90 per person, and Half board rates on December 31st will incur a mandatory New Year's Gala supplement of EUR 150 per person.

Please be aware that the minimum age for access to the Alma Spa is 16 years old.

Children aged 4 to 11 years who are not using diapers may use the Spa between 10:30 and 13:30, subject to a surcharge of EUR 7.50 per 90 minutes.
For guests aged 12 years and above, the price for Spa access is EUR 17.50 per 90 minutes.

Please note that reservations of more than 7 rooms are subject to different policies.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Mar 23, 2026 until Mon, Mar 23, 2026
Swimming pool: Closed from Mon, Mar 30, 2026 until Mon, Mar 30, 2026
Swimming pool: Closed from Mon, Apr 6, 2026 until Mon, Apr 6, 2026
Swimming pool: Closed from Mon, Apr 13, 2026 until Mon, Apr 13, 2026
Spa/wellness center is closed from 2026-03-23 until 2026-03-23
Spa/wellness center is closed from 2026-03-30 until 2026-03-30
Spa/wellness center is closed from 2026-04-06 until 2026-04-06
Spa/wellness center is closed from 2026-04-13 until 2026-04-13
Sauna is closed from 2026-03-23 until 2026-03-23
Sauna is closed from 2026-03-30 until 2026-03-30
Sauna is closed from 2026-04-06 until 2026-04-06
Sauna is closed from 2026-04-13 until 2026-04-13

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.1
Based on 1182 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.11
J
JeeWeeK • solo_traveller • nl
8
2026-03-06 • via Nuitee
B
bruno • family_with_children • pt
3
Foi um fiasco
Cons:

Não gostei que a piscina interior tivesse custo, nem que as crianças mesmo com esse custo só pudessem ir de manhã. Nem que para usar um campo de ténis mais uma vez tivesse custo sendo que para lá chegar tínhamos que passar por cima de uma vala, as fotos que colocam no site do hotel não tem a entrada do mesmo que mais parece um bungalow . Resumindo não vou mais lá voltar. E deveriam não enganar as pessoas com bonitas fotos de uma piscina que depois

2026-02-26 • via Nuitee
O
Obrian • couple • nl
5
We hadden een slaap plaats.
Pros:

Slaapplek

Cons:

Geen 4 sterren, alles was simpel

2026-02-12 • via Nuitee
D
Diego • solo_traveller • es
9
2026-02-08 • via Nuitee
S
Sportief • solo_traveller • de
10
Pros:

Alles was super !!!!

Cons:

Helemaal niks

2026-01-30 • via Nuitee
C
Claudio • couple • pt
8
2026-01-26 • via Nuitee
P
Paula • couple • gb
6
Great location for the track, providing lots of food for athletes but the hotel is a bit tired and needs windows and fix
Pros:

It was in a good location to then get to the track.
The variety of food was good for athletes - ability to fuel for our athletics track and gym workouts

Cons:

The suit conditioning didn’t work and there was no heating in our bedroom on the first night. We had to use the blanket.
Then the a/c unit was clunky and noisy.
The bathroom window didn’t close properly and kept flying open so I had to put a towel infront of it to wedge it shut to prevent the wind and rain from entering the suite.
The light switch in the second bedroom was hanging off the wall and tree bathroom mirror had scratches all over it.

2026-01-26 • via Nuitee
J
Jossara • couple • pt
10
2026-01-20 • via Nuitee
L
Linda • extended_group • gb
8
Pros:

Pool Bar and Front Area

Cons:

Breakfast

2026-01-19 • via Nuitee
D
Diana • extended_group • pt
9
Pros:

Gostei que estava tudo super limpo, e os funcionários foram muito simpáticos, especialmente os do pequeno almoço !

Cons:

Só que a senhora da recepção tinha dito q eram duas camas e era uma cama de casal.. mas
Como éramos duas amigas não nos importamos

2026-01-19 • via Nuitee
T
Teresa Isabel • family_with_children • pt
7
Pros:

Piscina e área exterior

Cons:

A piscina do Spa não estava nas melhores condições

2026-01-19 • via Nuitee
F
Filipa • extended_group • pt
8
2026-01-19 • via Nuitee
G
Gonçalo Nuno vieira • couple • pt
5
C
Pros:

Localização

Cons:

Qualidade das instalações
Carece de obras de melhoria

2026-01-19 • via Nuitee
L
Lisete • couple • pt
10
Fantástico
Pros:

O pequeno almoço muito bom
Simpatia e disponibilidade dos funcionários da recepção, entre outros

Cons:

Gostamos de tudo no geral

2026-01-15 • via Nuitee
T
Tomás • couple • pt
10
Completa e relaxante.
Pros:

Spa

Cons:

Poderia haver mais que 1 carregador no estacionamento, se houvesse 2 carros elétricos seria difícil carregar ao mesmo tempo. Felizmente era o único com carro elétrico.

2026-01-12 • via Nuitee
P
Paulo • solo_traveller • pt
9
2026-01-09 • via Nuitee
P
Petra • couple • nl
8
prima hotel
Pros:

suite

Cons:

dat de gym niet inbegrepen was bij de junior suite

2026-01-08 • via Nuitee
J
Joaquim • solo_traveller • pt
8
Pros:

De tudo, estadia, conforto e refeições variadas.

Cons:

Nada a apontar.

2026-01-03 • via Nuitee
R
Rui • family_with_children • pt
8
2026-01-01 • via Nuitee
Z
Zsolt • couple • hu
9
Pros:

Zárt féltetős parkoló.

Cons:

A wellness zárva volt felújítás miatt.

2026-01-01 • via Nuitee