AQUA Hotel Bertran Park

Hotels
AQUA Hotel Grup
8.3 (1470 reviews)
Sant Josep, 49 , Lloret de Mar , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Varied food options
Cons:
Cleanliness issues
Noise disturbances at night

Categories

Cleanliness
7.51
Some reviews noted issues with cleanliness in rooms, specifically dust and dirty shower.
Service
8.98
Positive feedback regarding staff, described as friendly and helpful.
Location
8.52
Guests appreciated the hotel’s good location, with easy access to local attractions.
Room Quality
7.97
Rooms were generally spacious and comfortable, some concerns about cleanliness.
Amenities
8.5
Adequate amenities were reported, including a pool and gym.
Value for Money
8.46
Positive remarks regarding the value, particularly in relation to food quality and services.
Food and Beverage
8.51
Variety and quality of food received positive feedback, with special mention of breakfast.
Overall Experience
7.98
Overall positive experience despite some noise issues and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 06:48

Property Description

Relaxing Oasis in Lloret de Mar

Outdoor Swimming Pool and Sun Terrace
Indulge in a day at the beach followed by a refreshing dip in the hotel's outdoor pool. Lounge on the sun terrace with a drink from the cafe-bar, soaking in the serene atmosphere.

Delicious Dining Experience
Savor delectable meals at the buffet restaurant featuring show kitchen-prepared dishes. Treat your taste buds to a culinary adventure without leaving the hotel.

Comfortable Rooms with Balconies
Unwind in air-conditioned rooms with minibars and either a furnished terrace or a Juliet balcony. Enjoy the comfort and convenience of your own space after a day of exploration.

Book your stay now at AQUA Hotel Bertran Park for a memorable and relaxing experience in Lloret de Mar!

Important information:

When booking full or half board, please note that drinks are not included.
When booking 10 rooms or more, different policies and additional supplements may apply.

Política de edad (1 de julio – 29 de agosto)
En cada habitación deberá alojarse al menos una persona mayor de 18 años.
El hotel se reserva el derecho de solicitar un documento de identidad válido a la llegada y de denegar el acceso en caso de incumplimiento de esta política.

Room Type : Friendly Cuadruple (3+1), Room Type : Friendly Triple (2+1), Room Type : Friendly Cuadruple (2+2), Room Type : Friendly Cuadruple (4 adults) and Room Type : Suite Junior se encuentra en el edificio anexo del hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 2, 2026 until Mon, Nov 2, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

8.3
Based on 1470 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 7.98
E
Ettorina solo_traveller it
8
2026-09-05 via Nuitee
C
CONCHITA family_with_children es
9
Pros:

el buffet, fantástico
El personal , muy muy amable

2026-09-03 via Nuitee
P
Playboyfavela solo_traveller es
10
2026-09-03 via Nuitee
E
Enzomottola solo_traveller it
9
Pros:

Personale eccezionale, cordialità e simpatia di tutto lo staff, cibo ottimo il cuoco proponeva sempre un ottimo menù variegato.

Cons:

Troppo poco tempo sarei rimasto molto di più😂

2026-09-02 via Nuitee
M
Maria Teresa solo_traveller es
7
2026-09-02 via Nuitee
S
Shefki solo_traveller it
7
2026-09-01 via Nuitee
K
king89 solo_traveller it
1
TERRIBILE SPORCO E PUZZOLENTE
Pros:

NIENTE

Cons:

Hotel sporco e puzzolente, dopo aver contattato la reception che non ha risolto il problema, ho contattato booking e la direttrice mi ha cacciato dall'Hotel... Qui si fa come dico io e nessuno deve lamentarsi con booking. Altamente sconsigliato se non volete rovinare la Vs vacanza

2026-09-01 via Nuitee
M
melisa extended_group ad
9
2026-09-01 via Nuitee
Z
Zhanet solo_traveller es
7
2026-08-31 via Nuitee
M
Manuel solo_traveller fr
10
Pros:

Tout était parfait, pareil que mon précédent séjour dans cet hôtel. Ce qui est appréciable c'est le parking fermé et sécurisé de l'hôtel.
En plus nous avons eu le droit à un surclassement de chambre sans supplément de prix.

2026-08-31 via Nuitee
A
Ana solo_traveller es
6
2026-08-31 via Nuitee
V
Virginie couple fr
2
Cons:

Hyper bruyant, c'est une usine !

2026-08-31 via Nuitee
G
gerrit solo_traveller nl
9
Super goede mooie vakantie gehad .
Pros:

Klant vriendelijk personeel schone kamers fijne douche mooie bar goed ontbijt goede lunch kaart mooi hotel goed zwembad .

Cons:

Kleine liften niet veel ruimte met rolstoel.
Super slechte terras stoelen .
Geen avond entertainment
Wel weinig Ligbedden bij het zwembad.

2026-08-31 via Nuitee
A
Alexandru family_with_children gb
7
2026-08-30 via Nuitee
M
Mariana couple ua
10
2026-08-30 via Nuitee
V
Vicente Varo solo_traveller es
10
Pros:

Todo muy bien

Cons:

Por decir algo pocas amacas en la piscina

2026-08-30 via Nuitee
E
Elona couple fr
1
Bien
Pros:

La piscine le petit déjeuner

Cons:

L’emplacement

2026-08-29 via Nuitee
S
Sherazade family_with_children be
6
J’ai kiffer la ville mais je reviendrai dans un autre hôtel
Pros:

L agent Sara très gentille et la propreté

Cons:

Je n est pas aimé que ce soit pas adéquat pour les enfants et que ne n été pas indiquer et le repas du soir pas varié malheureusement il faudra plus de poisson

2026-08-29 via Nuitee
T
Tamara solo_traveller es
8
2026-08-28 via Nuitee
L
Lorenzo solo_traveller ar
8
Pros:

Estaba realmente muy bien ubicado.

Cons:

Al estar cercano al centro resultó muy incómodo la carga y descarga de la maletas ya que el espacio para estacionar quedaba a 100metros

2026-08-28 via Nuitee