AQUA Hotel Bertran Park

Hotels
•
AQUA Hotel Grup
8.3 (1393 reviews)
Sant Josep, 49 , Lloret de Mar , es
+34 972 36 59 01

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Varied food options
Cons:
Cleanliness issues
Noise disturbances at night

Categories

Cleanliness
7.51
Some reviews noted issues with cleanliness in rooms, specifically dust and dirty shower.
Service
8.98
Positive feedback regarding staff, described as friendly and helpful.
Location
8.52
Guests appreciated the hotel’s good location, with easy access to local attractions.
Room Quality
7.97
Rooms were generally spacious and comfortable, some concerns about cleanliness.
Amenities
8.5
Adequate amenities were reported, including a pool and gym.
Value for Money
8.46
Positive remarks regarding the value, particularly in relation to food quality and services.
Food and Beverage
8.51
Variety and quality of food received positive feedback, with special mention of breakfast.
Overall Experience
7.98
Overall positive experience despite some noise issues and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 06:48

Property Description

Relaxing Oasis in Lloret de Mar

Outdoor Swimming Pool and Sun Terrace
Indulge in a day at the beach followed by a refreshing dip in the hotel's outdoor pool. Lounge on the sun terrace with a drink from the cafe-bar, soaking in the serene atmosphere.

Delicious Dining Experience
Savor delectable meals at the buffet restaurant featuring show kitchen-prepared dishes. Treat your taste buds to a culinary adventure without leaving the hotel.

Comfortable Rooms with Balconies
Unwind in air-conditioned rooms with minibars and either a furnished terrace or a Juliet balcony. Enjoy the comfort and convenience of your own space after a day of exploration.

Book your stay now at AQUA Hotel Bertran Park for a memorable and relaxing experience in Lloret de Mar!

Important information:

When booking full or half board, please note that drinks are not included.
When booking 10 rooms or more, different policies and additional supplements may apply.

Política de edad (1 de julio – 29 de agosto)
En cada habitación deberá alojarse al menos una persona mayor de 18 años.
El hotel se reserva el derecho de solicitar un documento de identidad válido a la llegada y de denegar el acceso en caso de incumplimiento de esta política.

Room Type : Friendly Cuadruple (3+1), Room Type : Friendly Triple (2+1), Room Type : Friendly Cuadruple (2+2), Room Type : Friendly Cuadruple (4 adults) and Room Type : Suite Junior se encuentra en el edificio anexo del hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 2, 2026 until Mon, Nov 2, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

8.3
Based on 1393 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 7.98
L
laurent • couple • fr
9
2026-07-25 • via Nuitee
L
Luca Marenzi • solo_traveller • it
9
2026-07-25 • via Nuitee
R
Robert • solo_traveller • be
9
2026-07-25 • via Nuitee
H
Hicham • couple • fr
8
2026-07-25 • via Nuitee
L
Laluz1 • couple • es
8
Pros:

Nos gustó mucho el personal de la recepción y del restaurante. El desayuno y la cena fueron buenos. La ubicación buena para explorar la ciudad y la playa.

2026-07-25 • via Nuitee
M
marc • extended_group • fr
10
Pros:

Tout était Parfait, l’accueil, le personnel souriant, aimable, disponible, la chambre parfaite, le restaurant parfait.
Je vous le recommande les yeux fermés.
C’est sûr on y reviendra .( c’est notre 2e séjour) merci beaucoup à toutes l’équipe 🌺

2026-07-24 • via Nuitee
B
Barbara • extended_group • it
10
Pros:

Tutto perfetto, staff gentile, struttura pulita

Cons:

Niente

2026-07-24 • via Nuitee
K
Kadigia • couple • br
10
Confortável e bem localizado
Pros:

Localização do hotel excelente. Quarto limpo e espaçoso. Bar do hotel agradável e com boas opçoes em termos de custo x benefício.

Cons:

Gostei de tudo.

2026-07-24 • via Nuitee
C
Céline • solo_traveller • fr
10
2026-07-24 • via Nuitee
F
Fenitra • solo_traveller • fr
9
Parfait
Pros:

Tout était très bien. Hôtel propre, en plein centre ville. Bon petit déjeuner. Les tarifs au bar sont raisonnables, le personnel est accueillant.

Cons:

Ras

2026-07-24 • via Nuitee
B
Benjamin • extended_group • fr
9
2026-07-23 • via Nuitee
M
Machec • solo_traveller • cz
10
Pros:

Hotel umístén v dobré lokalitě, příjemný personál

2026-07-23 • via Nuitee
R
Ranjit • family_with_children • nl
6
2026-07-23 • via Nuitee
A
Andrea Valentina • family_with_children • es
7
Pros:

La comida en general estuvo muy buena. El desayuno y cena muy variado.

Cons:

El baño estaba sucio, el vatér tenía manchas de los huéspedes anteriores y habían pelos en la ducha.

2026-07-22 • via Nuitee
R
Reyes Rojas • solo_traveller • pe
9
Viaje placentero
Pros:

Las instalaciones

Cons:

Todo muy bien

2026-07-21 • via Nuitee
K
Kenny Enrique • solo_traveller • es
10
2026-07-21 • via Nuitee
F
Francisco • family_with_children • ch
8
2026-07-20 • via Nuitee
B
Beatriz • couple • pt
9
Sentimo-nos muito bem acolhidos e servidos.
Pros:

Pequeno-almoço e jantar fabulosos e com bastante variedade. Funcionários muito simpáticos e profissionais. A limpeza era impecável.

Cons:

O ar condicionado trabalhar mais rápido um pouco, mas não que nos tenha incomodado muito.

2026-07-20 • via Nuitee
S
Szíra • extended_group • hu
8
2026-07-18 • via Nuitee
A
András • solo_traveller • hu
5
Ennyi pénzért jobbra számítottam!
Pros:

A személyzet kedvessége, hotel városban jó helyen van. Személyzet segítőkészsége be és kijelentkezes során is és az étteremben is reggeli során.

Cons:

Érkezésre jeleztem hogy korábban érkezünk mint a bejelentkezés ideje. Mondták hogy sajnos nem tudják biztosítani várnunk kell. Ez 3 órát takart. Majd amikor sikerült bejelentkezni felmentunk a szobába és tiszta kosz volt. Mire vártunk 3 órát? Külön kellett szólni hogy takarítsak ki a hűtőt, és a wc-t. A szobával már nem is foglalkoztunk de tiszta kosz volt az is. A szoba utcára nézett ahol egész éjszaka kora reggelig hangos uvoltozest lehetett hallani ezért pihenni nem nagyon lehetett. Volt hogy szálló vendég az erkélyen ülve hangosan beszélgetett éjszaka mondjuk azért én kiszoltam utána csend lett.

2026-07-17 • via Nuitee