Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise issues
Cleanliness concerns
Room comfort

Categories

Cleanliness
7.36
Mixed sentiments regarding cleanliness, with some reviews mentioning issues.
Service
8.83
Overall positive sentiment about staff being friendly and helpful.
Location
8.87
Highly praised for its strategic location and proximity to attractions.
Room Quality
7.32
Some rooms received negative feedback, particularly regarding noise and comfort.
Amenities
7.85
Decent amenities noted, but some areas require improvement.
Value for Money
7.81
Good value in relation to location and amenities.
Food and Beverage
8.86
Breakfast offerings received very positive reviews.
Overall Experience
7.93
General satisfaction with main positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:51

Property Description

Central Location in Palermo
Breakfast Buffet to Start Your Day
Friendly Staff and 24-hour Reception

Book your stay at Hotel Tonic today for a memorable experience in Palermo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Location

Guest Reviews

8.1
Based on 1354 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 7.93
Y
Yesenia • couple • co
10
Limpio, central, bonito
Pros:

Queda en el centro, cerca de la importante Via Roma. Me gustó porque todo es muy limpio y tiene opciones de buenos restaurantes cerca. Se puede ir caminando hasta el puerto. Me aloje en la Suite Klimt decorada en homenaje a ese maravilloso artista. Es bellísima la habitación, muy cómoda y amplia, desde el balcón se puede ver en la noche una bonita zona hotelera. El desayuno es excelente

Cons:

El aseo de la ciudad

2026-10-31 • via Nuitee
M
Maurice • couple • fr
9
2026-10-28 • via Nuitee
A
Ariadna • couple • es
10
2026-10-28 • via Nuitee
Z
Zubeida • solo_traveller • au
4
2026-10-27 • via Nuitee
C
COTE • couple • fr
7
Bon emplacement
Pros:

L’emplacement et le petit déjeuner

Cons:

Lit dur et bruyant ; fenêtre sur cour très fermée , impression d’être » en prison « 

2026-10-26 • via Nuitee
G
godelieve • couple • be
8
Goede locatie, kleine badkamer, bar gesloten
Pros:

De locatie, grote kamer

Cons:

De kleine badkamer en de bar gesloten.

2026-10-25 • via Nuitee
A
Allan Chawner • couple • au
10
2026-10-25 • via Nuitee
M
M • couple • rs
10
2026-10-24 • via Nuitee
M
Michele • solo_traveller • fr
7
Pros:

L'emplacement et le personnel

Cons:

L'ascenseur ne démarre pas du rez-de-chaussée et s'arrête entre 2 étages donc beaucoup d'escalier alors que ce n'est pas précisé lors de la réservation au contraire mention avec ascenseur
Chambre single très petite

2026-10-24 • via Nuitee
V
Virginia • solo_traveller • es
8
Comodidad y limpieza
Pros:

Que estaba súper céntrico

Cons:

Que el
Mobiliario era anticuado y la ducha muy pequeña

2026-10-23 • via Nuitee
K
Konstantin • couple • il
10
Pros:

Месторасположение. Доступность ко всему

Cons:

Лёгкий косметический ремонт мог бы поднять уровень номера

2026-10-21 • via Nuitee
A
Artur • couple • pl
8
2026-10-21 • via Nuitee
A
afra miotto • solo_traveller • it
7
2026-10-21 • via Nuitee
M
Michał • couple • pl
7
Pros:

Good, localisation, nice breakfasts

Cons:

Poor air conditioning

2026-10-21 • via Nuitee
M
Marcela • solo_traveller • ar
9
Pros:

Excelente ubicación. Muy buena relación calidad precio.

2026-10-21 • via Nuitee
A
andrea • family_with_children • it
9
esperienza top
Pros:

staff gentilissimo,colazione top,camera spaziosa e super curata e pulita.
bravi.

2026-10-20 • via Nuitee
C
Clare • couple • gb
8
Return visitors to Hotel Tonic which speaks volumes about the place
Pros:

Great location. Good breakfast. Stayed in one of the renovated rooms which was very modern. Air con worked well. Good to have a decent sized fridge in the room

Cons:

A small lift - only one - but in an old building there is really nothing that can be done about that

2026-10-20 • via Nuitee
C
Charles • couple • au
7
Pros:

Lovely breakfast.
Both rooms 201 and 406 both spacious and great.

Cons:

Air-conditioning barely adequate.

2026-10-20 • via Nuitee
R
Renata • couple • br
4
OK.
Pros:

Bom café da manhã. Garçom do café da manhã muito gentil e solicito. Localização muito boa, perto das principais atrações da cidade.

Cons:

Chegamos no hotel e a atendente ficou com nosso passaporte por cerca de 30 minutos. Isso me incomodou um pouco. Ar condicionado e frigobar do quarto não estavam funcionando. Descarga do banheiro estava com problemas. Toalhas e roupas de cama antigas e amareladas. Limpeza decepcionante.

2026-10-19 • via Nuitee
J
James • couple • us
2
This was a filler before a guided trip. The location was about all that I can say was good.
Pros:

Breakfast was breakfast. Coffee mediocre.

Cons:

The weird round bed in our room? No air conditioning.

2026-10-19 • via Nuitee