Sol Puerto de la Cruz Tenerife

Hotels
•
Sol by Meliá
7.3 (2349 reviews)
José del Campo Llanera, 2 , Puerto de la Cruz , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Dated rooms
Noise from neighboring areas

Categories

Cleanliness
6.55
Concerns about cleanliness were noted, with mentions of insufficient cleaning and poorly maintained rooms.
Service
8.05
Reviews mentioned that the service staff were generally helpful and friendly.
Location
8.55
The location was praised for being central and close to attractions.
Room Quality
6.05
Several reviews indicated that the rooms were dated and needed renovations.
Amenities
7.05
Amenities such as the pool and breakfast were mentioned positively, but some facilities need updates.
Value for Money
6.55
Mixed feelings about value for money, with some feeling the price did not match quality.
Food and Beverage
8.05
The breakfast received positive comments, indicating a decent food quality.
Overall Experience
7.55
Overall experience varied, with some guests disappointed but others had a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:28

Property Description

Swimming Pool and Garden Area
The Sol Puerto de la Cruz Tenerife boasts a refreshing swimming pool and a lush garden area, perfect for unwinding under the sun.

Breathtaking Sea Views
Enjoy stunning views overlooking the sea from the hotel, offering a picturesque backdrop for your stay.

Convenient Location
Situated in the heart of Puerto de la Cruz, guests can easily access the beach, Plaza del Charco, and the charming fishing port, ensuring a memorable experience in Tenerife.

Experience relaxation and convenience at Sol Puerto de la Cruz Tenerife - book your stay now to create unforgettable memories.

Important information:

All cots are subject to availability.

Please note that drinks are not included in half-board rates.

Please note that guests must present the credit card used to make the reservation on arrival.

When booking 9 rooms or more, different policies and additional supplements may apply.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 2349 reviews
Cleanliness: 6.55
Service: 8.05
Location: 8.55
Room Quality: 6.05
Amenities: 7.05
Value for Money: 6.55
Food and Beverage: 8.05
Overall Experience: 7.55
J
Jain • couple • ie
3
2026-03-13 • via Nuitee
J
Jane • family_with_children • gb
1
2 star hotel
Pros:

Nothing about this hotel is 4star. I'd rate it a 2star at best

Cons:

Checked in, bathroom had curly hair on toilet, straight hair on sink. The whole door frame moved when we opened it. The set of drawers were completely damaged on top.the walls were black and all chipped. The inside door handle was not attached and came off in our hand, if there had been a fire not sure how we would get out. The chairs in the room were ripped and worn, the chairs on the balcony white plastic that were completely dirty black. We refused to stay as it was nothing like the photos on the website.

2026-03-12 • via Nuitee
R
Ruiz • family_with_children • es
4
Hotel pésimo, excelente personal.
Pros:

Desayuno repetitivo y la ubicación muy bien.

Cons:

Hotel antiguo. Dos enchufes apenas entre la habitación y el baño, ruidos de cañerías y habitaciones, desconchones en la pared, muy descuidado. Necesita una reforma urgente. No es 4 estrellas ni de lejos.

2026-03-12 • via Nuitee
S
Sergio • couple • es
8
2026-03-11 • via Nuitee
M
Margarita • family_with_children • es
7
Pros:

La tranquilidad a pesar qué está muy cerca de las calles

2026-03-10 • via Nuitee
J
Jonathan • couple • es
10
2026-03-10 • via Nuitee
K
Korshunov • family_with_children • ua
10
Pros:

Everything was just amazing!

Cons:

-

2026-03-09 • via Nuitee
M
Mateusz • couple • pl
6
2026-03-09 • via Nuitee
F
Fabian • family_with_children • es
10
2026-03-09 • via Nuitee
D
Daniel • family_with_children • es
8
2026-03-09 • via Nuitee
L
Laura • family_with_children • es
10
Pros:

La habitación muy limpia ,el recepcionista fue muy amable permitiéndonos entrar un poco antes d la hora ,las señoras de la limpieza muy amables ,el desayuno estaba muy bien .

Cons:

La verdad después de algunos comentarios del hotel iba con un poco de miedo pero ha estado genial ,si se puede poner una pega la habitación no tiene mini nevera para guardar las cosas frías .

2026-03-08 • via Nuitee
R
RADOICA • solo_traveller • ro
10
2026-03-08 • via Nuitee
M
Medra7074 • family_with_children • es
8
2026-03-08 • via Nuitee
D
Dianzo • family_with_children • es
8
2026-03-08 • via Nuitee
M
MERTXE • family_with_children • es
4
Pros:

Ubicacion.desayuno

Cons:

Instalacionew antiguas.ruido molesto por la noche.

2026-03-08 • via Nuitee
R
Roeland • family_with_children • be
7
Pros:

De locatie is uitstekend. Het hotel is basic, maar prima. Het schoonmaakpersoneel is erg vriendelijk.

Cons:

Het buffet is zeer uitgebreid, maar ik zou het niet opnieuw bijboeken. De kwaliteit en smaak vielen wat tegen. Daarnaast was het personeel niet bijzonder vriendelijk.

2026-03-08 • via Nuitee
M
Marita • extended_group • fi
8
2026-03-06 • via Nuitee
C
Cowzie • Solo travel • Lochwinnoch, Renfrewshire, Scotland
4
Look wisely, you can do better
Pros:

Simple 3 star hotel that I have viewed from private rental previously.
As that was not available, I booked this dump!
No fridge in room which u get even in 2 star accommodation!
1 x socket in room, bring an extension socket!
Clean but worn,
Went B&B as no lesser option.
Breakfast usual cheap buffet affair that may appeal to some?’

2026-03-05 • via Tripadvisor
B
Bryn • solo_traveller • gb
8
2026-03-04 • via Nuitee
S
SIMONA PETRONI • family_with_children • it
7
Posizione, pulizia e colazione TOP ma...con qualche rinnovamento l'hotel potrebbe avere 5 stelle!
Pros:

La posizione, la colazione e la pulizia delle camere.

Cons:

Alla Sala Ristorante non c'è alcun controllo quando si entra, avremmo potuto non pagare l'extra x la colazione X una settimana, e consumarla, e nessuno dell'hotel se ne sarebbe accorto. In un 4 stelle ti aspetti di avere o un frigobar od una bottiglia d'acqua tutti i gg. Dovrebbero dire agli ospiti dell'hotel di non fare urli o sbattere porte x il rispetto degli altri, un bel cartello in camera non guasterebbe (principalmente x i tedeschi e polacchi) esattamente come si mette il cartello x gli asciugamani. La gente non educata va istruita.
Posizione e staff eccellenti.

2026-03-04 • via Nuitee