Palacio de Sancti Petri, a Gran Meliá Hotel - The Leading Hotels of the World

Hotels
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Gran Melia Hotels & Resorts
9.4 (214 reviews)
Chiclana Costa S/N , Chiclana de la Frontera , es
+34 956 49 12 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Aging amenities
High prices
Mixed quality of food

Categories

Cleanliness
9.4
Primarily positive sentiment, but some amenities are aging.
Service
9.9
Staff were described as incredibly friendly and attentive.
Location
9.9
Beautiful location with great beach access, some mention of limited nearby activities.
Room Quality
9.4
Rooms were comfortable, but some areas noted for age.
Amenities
9.4
Great amenities, although some services could improve (e.g., pool attendance).
Value for Money
8.9
Complaints about high prices relative to offerings noted.
Food and Beverage
8.4
Mixed reviews on restaurant quality; some meals were disappointing.
Overall Experience
9.9
Overall a positive experience, with some specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:13

Property Description

Luxurious Andalusian Palace Setting:
Nestled in an Andalusian palace, Gran Meliá Sancti Petri is a luxurious escape offering a free spa, a sprawling outdoor pool, and exclusive access to La Barrosa Beach.

The Level Personalized Service:
Indulge in luxury with The Level service, granting access to a private adults-only pool, premium amenities, in-room a la carte breakfast, and an exclusive open bar area.

Exquisite Dining and Relaxation Options:
Enjoy a culinary journey at various on-site restaurants, relax in the beautiful marble courtyard, or rejuvenate at the spa offering Roman baths, massages, and beauty treatments.

Experience opulence and relaxation at Gran Meliá Sancti Petri - book your stay now for an unforgettable getaway.

Important information:

All cots are subject to availability.

Please note that guests must present the credit card used to make the reservation on arrival.

The mini-club will be open during Easter, July and August.

When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XRY

Location

Guest Reviews

9.4
Based on 214 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.9
S
Sandra • couple • es
10
ESPECTACULAR
Pros:

Todo,no hay un pero,es todo ESPECTACULAR
Cabe destacar toda la amabilidad del personal,y el chico que nos recogió las maletas súper encantador! Sin duda el mejor hotel en el que nos hemos hospedado

2026-09-04 • via Nuitee
G
Gabriela • couple • es
10
2026-08-24 • via Nuitee
Y
Yichen • couple • es
8
2026-08-15 • via Nuitee
D
Diogo • couple • pt
9
Cons:

não gostei do preço nemde cobrarem o estacionamento

2026-08-10 • via Nuitee
F
Fernando • couple • es
10
2026-08-06 • via Nuitee
P
Paula • family_with_children • es
8
Good hotel but not to the level expected for a Gran Meliá.
Pros:

The location and the hotel facilities are truly beautiful. The courtyards and the swimming pool create a wonderful atmosphere and are a pleasure to enjoy. The restaurant is outstanding and highly recommended, with excellent food and service.

The swimming pool is fantastic, with very comfortable sunbeds, and the staff there were exceptionally kind, attentive, and always willing to help.

Cons:

The rooms were not what we expected for a hotel of this category and price. They are in need of some updating, and the air conditioning in our room did not work properly. The room was very hot when we arrived because the air conditioning had not been left running between guests. A technician was called simply to check that the system was working, and after it was switched on, the room did cool down somewhat. However, as I mentioned the following day, “it’s better, but not perfect.” Despite this, no further action was taken to improve the situation or properly resolve the issue.

As a result, we had to keep the curtains closed throughout the day to keep the room cool, which completely defeated the purpose of paying extra for a Premium Front Ocean View room.

The room itself felt quite small, and the bathroom would benefit from having a shelf under the sink to provide more space for toiletries and personal items.

Unfortunately, our arrival experience was very disappointing, and it took us quite some time to start enjoying our stay. We did not feel that the hotel made a genuine effort to compensate for the poor first impression or to make our arrival more pleasant. I believe a Grand Hotel should do everything possible to make things right when a guest’s first experience falls short of expectations. First impressions are extremely important, especially at this level, and I would have expected the hotel to offer us a better room or take some meaningful action to restore our confidence and ensure a positive start to our stay.

Given the hotel’s category and price, we had expected a much higher standard, both in terms of the facilities and, above all, the way the situation was handled.

2026-07-22 • via Nuitee
D
Doreen • family_with_children • es
8
Pros:

Nos gusto el desayuno, sin embargo el resturante la carta no es muy extensivo.

Cons:

Poco variadad de comida

2026-07-21 • via Nuitee
I
Igor • extended_group • pl
8
Cons:

Мы не первый раз останавливаемся в этом отеле и всегда были очень довольны, поэтому в этот раз без сомнений забронировали четыре номера на две ночи для нашей компании.

К сожалению, именно питание стало главным разочарованием. Все восемь гостей были единодушны во мнении, что завтраки и ужины заметно ухудшились по сравнению с предыдущими визитами. Для пятизвездочного отеля такого уровня и стоимости выбор блюд оказался очень скудным, а качество некоторых продуктов и фруктов не соответствовало ожиданиям.

Во всем остальном отель по-прежнему прекрасен, но именно питание существенно испортило впечатление от отдыха. Очень надеемся, что руководство обратит внимание на этот момент и вернет тот высокий уровень, за который мы всегда ценили этот отель. Пока, к сожалению, соотношение цены и качества питания не соответствует уровню пятизвездочного отеля.

2026-07-16 • via Nuitee
G
Gabriele • family_with_children • it
5
Pros:

Posizione rispetto al mare, buffet colazione, bagno della camera, el patio la sera, signore Housekeeping.

Cons:

Servizio mini bar e acqua pessimo. Acqua gratuita (solo una bottiglia al giorno per tre persone di pessima qualità (sapeva di cloro) ma nemmeno sostituita quando finita durante il servizio di turndown. Più volte sono state lasciate le bottiglie vuote senza essere sostituite. Utilizzavamo l’acqua del mini bar perché altrimenti non avevamo acqua e comunque il servizio mini bar passava un giorno si ed uno no. Ho dovuto chiamare per farmi portare acqua alle 22, sono venuti dopo 30 minuti nonostante avessi un bimbo di un anno. Parcheggio a pagamento. Staff ristorante a colazione e cena al patio molto lento.

2026-07-13 • via Nuitee
M
Maria • extended_group • es
9
Estupendo para disfrutar de la Barrosa
Pros:

Las habitaciones espaciosas, la cama comodísima. La playa de la Barrosa es espectacular. Lo que más destaca es el trato cordial del personal del hotel y el esmero que ponen en los detalles. Los restaurantes sirven comida a la carte deliciosa, de productos locales y con excelentes vinos - en una semana comimos fuera solo una vez.

Cons:

Un poco de lío con las toallas que solo están a disposición en la piscina y a partir de las 10:00 de la mañana, forzando a las personas que quieran disfrutar de la playa por la mañana temprano, guardarlas desde la noche anterior 🤪
El café del desayuno deja bastante que desear (para un amante del buen café).

2026-07-07 • via Nuitee
I
igor • extended_group • ua
9
2026-07-04 • via Nuitee
M
MARK • couple • es
8
Very nice but expensive
Pros:

Location

Cons:

Poor service in the red zone for breakfast waited too long-over mins for cooked options which were both cold when they arrived

2026-06-28 • via Nuitee
N
Nyreen • extended_group • gi
9
Brilliant
Pros:

Everything

Cons:

The rooms are now a bit dated and can do with a facelift but it’s still a very good hotel

2026-06-25 • via Nuitee
V
vladimir • solo_traveller • ru
9
2026-06-15 • via Nuitee
Y
Yvonne • couple • ch
9
2026-06-12 • via Nuitee
E
ELENA • couple • ru
9
2026-06-11 • via Nuitee
S
Sean • couple • ie
10
2026-06-09 • via Nuitee
E
Eva-Maria • extended_group • at
10
2026-06-06 • via Nuitee
A
Alexander • couple • de
10
Entspannung pur am Meer
Pros:

Sehr komfortable und schön gestaltete Zimmer. Das gesamte Servicepersonal war extrem freundlich und sehr aufmerksam! Wir haben uns rundum gut betreut und sehr wohl gefühlt.

Cons:

Nichts

2026-06-04 • via Nuitee
H
Horacio • solo_traveller • ar
9
2026-06-01 • via Nuitee