Palacio de Sancti Petri, a Gran Meliá Hotel - The Leading Hotels of the World

Hotels
•
Gran Melia Hotels & Resorts
9.4 (206 reviews)
Chiclana Costa S/N , Chiclana de la Frontera , es

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Aging amenities
High prices
Mixed quality of food

Categories

Cleanliness
9.4
Primarily positive sentiment, but some amenities are aging.
Service
9.9
Staff were described as incredibly friendly and attentive.
Location
9.9
Beautiful location with great beach access, some mention of limited nearby activities.
Room Quality
9.4
Rooms were comfortable, but some areas noted for age.
Amenities
9.4
Great amenities, although some services could improve (e.g., pool attendance).
Value for Money
8.9
Complaints about high prices relative to offerings noted.
Food and Beverage
8.4
Mixed reviews on restaurant quality; some meals were disappointing.
Overall Experience
9.9
Overall a positive experience, with some specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:13

Property Description

Luxurious Andalusian Palace Setting:
Nestled in an Andalusian palace, Gran Meliá Sancti Petri is a luxurious escape offering a free spa, a sprawling outdoor pool, and exclusive access to La Barrosa Beach.

The Level Personalized Service:
Indulge in luxury with The Level service, granting access to a private adults-only pool, premium amenities, in-room a la carte breakfast, and an exclusive open bar area.

Exquisite Dining and Relaxation Options:
Enjoy a culinary journey at various on-site restaurants, relax in the beautiful marble courtyard, or rejuvenate at the spa offering Roman baths, massages, and beauty treatments.

Experience opulence and relaxation at Gran Meliá Sancti Petri - book your stay now for an unforgettable getaway.

Important information:

All cots are subject to availability.

Please note that guests must present the credit card used to make the reservation on arrival.

The mini-club will be open during Easter, July and August.

When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XRY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 206 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.9
I
Igor • extended_group • pl
8
Cons:

Мы не первый раз останавливаемся в этом отеле и всегда были очень довольны, поэтому в этот раз без сомнений забронировали четыре номера на две ночи для нашей компании.

К сожалению, именно питание стало главным разочарованием. Все восемь гостей были единодушны во мнении, что завтраки и ужины заметно ухудшились по сравнению с предыдущими визитами. Для пятизвездочного отеля такого уровня и стоимости выбор блюд оказался очень скудным, а качество некоторых продуктов и фруктов не соответствовало ожиданиям.

Во всем остальном отель по-прежнему прекрасен, но именно питание существенно испортило впечатление от отдыха. Очень надеемся, что руководство обратит внимание на этот момент и вернет тот высокий уровень, за который мы всегда ценили этот отель. Пока, к сожалению, соотношение цены и качества питания не соответствует уровню пятизвездочного отеля.

2026-07-16 • via Nuitee
G
Gabriele • family_with_children • it
5
Pros:

Posizione rispetto al mare, buffet colazione, bagno della camera, el patio la sera, signore Housekeeping.

Cons:

Servizio mini bar e acqua pessimo. Acqua gratuita (solo una bottiglia al giorno per tre persone di pessima qualità (sapeva di cloro) ma nemmeno sostituita quando finita durante il servizio di turndown. Più volte sono state lasciate le bottiglie vuote senza essere sostituite. Utilizzavamo l’acqua del mini bar perché altrimenti non avevamo acqua e comunque il servizio mini bar passava un giorno si ed uno no. Ho dovuto chiamare per farmi portare acqua alle 22, sono venuti dopo 30 minuti nonostante avessi un bimbo di un anno. Parcheggio a pagamento. Staff ristorante a colazione e cena al patio molto lento.

2026-07-13 • via Nuitee
M
Maria • extended_group • es
9
Estupendo para disfrutar de la Barrosa
Pros:

Las habitaciones espaciosas, la cama comodísima. La playa de la Barrosa es espectacular. Lo que más destaca es el trato cordial del personal del hotel y el esmero que ponen en los detalles. Los restaurantes sirven comida a la carte deliciosa, de productos locales y con excelentes vinos - en una semana comimos fuera solo una vez.

Cons:

Un poco de lío con las toallas que solo están a disposición en la piscina y a partir de las 10:00 de la mañana, forzando a las personas que quieran disfrutar de la playa por la mañana temprano, guardarlas desde la noche anterior 🤪
El café del desayuno deja bastante que desear (para un amante del buen café).

2026-07-07 • via Nuitee
I
igor • extended_group • ua
9
2026-07-04 • via Nuitee
M
MARK • couple • es
8
Very nice but expensive
Pros:

Location

Cons:

Poor service in the red zone for breakfast waited too long-over mins for cooked options which were both cold when they arrived

2026-06-28 • via Nuitee
N
Nyreen • extended_group • gi
9
Brilliant
Pros:

Everything

Cons:

The rooms are now a bit dated and can do with a facelift but it’s still a very good hotel

2026-06-25 • via Nuitee
V
vladimir • solo_traveller • ru
9
2026-06-15 • via Nuitee
Y
Yvonne • couple • ch
9
2026-06-12 • via Nuitee
E
ELENA • couple • ru
9
2026-06-11 • via Nuitee
S
Sean • couple • ie
10
2026-06-09 • via Nuitee
E
Eva-Maria • extended_group • at
10
2026-06-06 • via Nuitee
A
Alexander • couple • de
10
Entspannung pur am Meer
Pros:

Sehr komfortable und schön gestaltete Zimmer. Das gesamte Servicepersonal war extrem freundlich und sehr aufmerksam! Wir haben uns rundum gut betreut und sehr wohl gefühlt.

Cons:

Nichts

2026-06-04 • via Nuitee
H
Horacio • solo_traveller • ar
9
2026-06-01 • via Nuitee
C
constanza • family_with_children • cl
10
Gran hotel en la costa de Cádiz
Pros:

Todo! El hotel espectacular, las habitaciones muy cómodas, la atención del personal increíble, sobre todo de Laura, la recepcionista muy amable en todo momento

Cons:

Todo espectacular

2026-05-31 • via Nuitee
L
Laurent • couple • fr
10
Le personnel top l endroit magnifique
Pros:

Tout

Cons:

Rien

2026-05-24 • via Nuitee
R
Rogarsa46 • solo_traveller • es
10
2026-05-23 • via Nuitee
H
Heribert • couple • de
6
Es werden shr hohe Erwartungen geweckt, aber am Ende wird doch nur der Standard in dieser Kategorie
Pros:

Die Nähe zum Strand ist ein echter Standortvorteil. Die Zimmer sind sehr ordentlich aber auch nichts besonderes. Das Frühstück entspricht dem Standard in dieser Kategorie. Was auch bei den Restaurants der Fall ist. "Fisch" können Sie dort besser als "Fleisch".

Cons:

Ich erwarte im Ausland nicht, daß die Menschen meine Muttersprche sprechen. Aber in einem Hotel dieser Kategorie sollte das Personal wirklich bessere Englischkenntnisse haben. Ich spreche selbst neben fließend Englisch und auch soviel Spanisch, daß ich mich verständigen kann.
Bei unserer Abreise (morgens) hatte ich 2 Tage vorher darum gebeten, mir ein Taxi zum Flughafen zu bestellen. Nachdem bereits die Verständigung (in Englisch) mit der als Concierge arbeiteten Mitarbeiterin nicht ganz einfach war, bestätigte diese mir dann zunächst telefonisch , daß das Taxi um 07.30 p.m. (!!!!!) zur Verfügung stünde. Ich benötigte eine Weile, um der Dame den Unterschied zwischen ante meridiem und post meridiem klar zu machen, da wir ja nicht abends zum Flughafen fahren wollten, sondern früh morgens. Bis Sie das verstanden hat, hat tatsächlich etwas gedauert.
Und by the way: das Taxi war kein Taxi sondern ein mit dem Hotel wohl zusammenarbeitenden Fahrdienst (mit S Klasse Auto) und dem entsprechenden Preis. Aber wie sagt man so schön: ce la vie.

2026-05-17 • via Nuitee
I
Ilya Ratnikov • solo_traveller • es
1
Pros:

I paid for the hotel for 1300 euros. for some reason, booking did not confirm the hotel reservation, and my money was debited from the bank account. as a result, booking replied to me that it would refund my money now, in 12 days. and so I was left without money and without a hotel.

Cons:

I paid for the hotel for 1300 euros. for some reason, booking did not confirm the hotel reservation, and my money was debited from the bank account. as a result, booking replied to me that it would refund my money now, in 12 days. and so I was left without money and without a hotel.

2026-05-14 • via Nuitee
K
Krystel • couple • es
10
perfecta
Pros:

la comida estaba buenísima el ambiente y las instalaciones el personal muy amable

Cons:

me gustó todo aun que no había plancha de ropa

2026-05-13 • via Nuitee
V
Vasco • solo_traveller • pt
10
2026-05-10 • via Nuitee