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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Electric vehicle charging station
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Kid-friendly buffet
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Evening entertainment
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Pet bowls
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Walking tours
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Key card access
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Tour/class on local culture
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Temporary art galleries
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious 18th-Century Elegance
Historic Charm Meets Modern Luxury
Experience frescoed ceilings, a stylish lounge, and a music room for entertainment.
Opulent Rooms and Fine Dining
Indulge in rooms with antique furniture, plasma TVs, and luxurious bathrooms. Enjoy simple, tasty dishes from the on-site restaurant and award-winning wines from Pinchiorri winery.
Book your stay at Relais Santa Croce for a blend of historic beauty and modern luxury.
The property accepts pets up to a maximum weight of 15 kg, at an extra fee of EUR 50.
When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is not needed) and costs EUR 65 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children from 1 year old to 17 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Breakfast was amazing, as were the staff - especially Ali who did our room and Emanuele from the breakfast room. Great location, everywhere can be reached in about 15 minutes on foot.
The hotel has a strange setup where instead of a reception you are checked in at a table with a laptop. The bar and lounge sadly lack atmosphere as the ceilings are super high and so the minimalist designer furniture gets lost and does not fit the space. Other than breakfast we did not use the bar or restaurant for that reason.
The room rate was overpriced given that there is no spa, pool or garden, it is literally a palazzo with 36 rooms that feels half furnished.
The staff was outstanding! Dinner at Guelfi e Ghibellini, the hotel restaurant was fantastico! Extremely helpful and courteous! Iuliana, Larissa and Francesco went above and beyond to make our stay most enjoyable and memorable! Very clean! Enjoyed the piano music! Good location!
The bed was too firm for us.
colazione ottima, posizione invidiabile. lo staff discreto e competente. molto gentili. il servizio garage è impagabile.
non mi viene nulla in mente
Très bon emplacement. Un très joli ancien palazzo, très raffiné. Personnel très prévenant et attentionné. La chambre était parfaitement équipée et nettoyée. L'offre du petit déjeuner était très variée. Il y a beaucoup d'espace dans l'hôtel, un havre de paix après les visites bondées de touristes.
A total oasis of calm and tranquility in a very busy city!
It is close enough for a short walk to the Duomo, but far enough to not be manic and crowded.
A beautiful and amazing building.
And the staff - fabulous.
The WiFi on the top floor on this trip dropped occasionally but if that’s our biggest concern, ignore it.
Excellent location, comfortable hotel rooms with a beautiful view of the city outside the window, and fantastic hotel staff.
Great location, good breakfast, attentive staff, beautiful building. Had the best room with a view of the Duomo.
It was expensive for what was offered.
O melhor hotel que já nos hospedamos. Serviço 5 estrelas,um excelente café da manhã e quarto maravilhoso. A localização é perfeita, pois se
faz tudo a pé, e não se houve o barulho da cidade. Parabéns ao hotel !
Tudo !
Nice hotel with good location and friendly staff.
Gorgeous boutique hotel, like museum
Beautiful rooms!!! Thank you Giovanni for all ur help and knowledge organizing everything for us, and breakfast waiters were great!!!
Hotel was clean and service was very good.
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