Ramada by Wyndham Hartford North - Bradley Airport

Hotels
Ramada
6.4 (998 reviews)
383 South Center Street , Windsor Locks , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
3.9
Numerous complaints regarding dirty rooms, stained linens, and overall lack of cleanliness.
Service
5.9
Service complaints about the shuttle and room access issues, affecting overall satisfaction.
Location
8.9
Convenient location near the airport.
Room Quality
6.9
Spacious rooms, but issues with heating and unmade beds.
Amenities
5.9
Limited amenities and complaints about breakfast options and common areas.
Value for Money
6.9
Affordable pricing, but the lack of cleanliness affects the perceived value.
Food and Beverage
5.9
Breakfast options were lacking and cleanliness of the dining area was subpar.
Overall Experience
6.9
Overall experience affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:33

Property Description

Convenient Location
Located just 10 minutes from Bradley International Airport, Ramada by Wyndham Windsor Locks offers easy access to nearby attractions like the Connecticut Trolley Museum and Connecticut Fire Museum.

Modern Amenities
Enjoy complimentary WiFi, coffee/tea makers, and flat-screen cable TVs in every guest room. Whether you're here for business or leisure, our rooms are equipped with everything you need, including a spacious desk and a hair dryer.

Business-Friendly Facilities
With a conference center and a 24-hour business center, Ramada by Wyndham Windsor Locks is the perfect choice for your next corporate event or meeting. Stay productive and connected throughout your stay.

Experience comfort and convenience at Ramada by Wyndham Windsor Locks. Book now for an unforgettable stay!

Important information:

Guests must be 21 years of age or older to check in without a parent or official guardian,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 998 reviews
Cleanliness: 3.9
Service: 5.9
Location: 8.9
Room Quality: 6.9
Amenities: 5.9
Value for Money: 6.9
Food and Beverage: 5.9
Overall Experience: 6.9
D
Dream34203137561 Family
2
Horrible
Pros:

Location was looking very clean. We were here for a family wedding, booked several rooms. Made use of the event hall as well. We woke up to see our rooms flooded with water coming from several rooms. Spoke to the front desk manager (Ragu) who was very disrespectful, and nonchalant about the situation. His staff standing next to him was shocked to see a rude supervisor speak this way. With the amount of water damage, I'll file a claim with their cooperate office.

2026-06-27 via Tripadvisor
R
Robert couple us
8
2026-06-27 via Nuitee
J
Julien couple ca
7
2026-06-27 via Nuitee
N
Nancee couple us
1
2026-06-26 via Nuitee
C
Cruz solo_traveller us
7
2026-06-24 via Nuitee
C
Carissa solo_traveller us
8
2026-06-23 via Nuitee
C
Carissa solo_traveller us
6
2026-06-23 via Nuitee
E
El family_with_children us
1
Terrible
Pros:

The only good thing is that there is a pool.

Cons:

I would not recommend staying at this hotel. Our experience was terrible from start to finish.

One of the main reasons we booked this hotel was because it advertised that breakfast was included. However, we later found out that breakfast is only available on weekends. There is no breakfast offered during weekdays, which feels very misleading and like false advertising.

Housekeeping was practically nonexistent during our stay. We stayed for several days, and no one came to clean our room. The room was dirty when we arrived, and the bathroom was especially unclean. We were a group of four people and were provided with only one towel.

By the third day, since no housekeeping had come to service our room, we went to the front desk to request cleaning. Instead of addressing the issue, we were told to leave a review stating that there was no housekeeping. That response alone shows how little management cares about guest satisfaction.

The service was terrible, the cleanliness was unacceptable, and the advertised amenities were not accurately represented. We were so dissatisfied that we ended up checking out and switching to another hotel. Save yourself the frustration and stay somewhere else.

2026-06-23 via Nuitee
E
Evelyn couple us
10
2026-06-22 via Nuitee
D
Daidralyn family_with_children us
6
Pros:

I didn't have breakfast. The hotel is nice and the room was comfortable.

Cons:

I did not receive an invoice for my stay and thought it would have been emailed. The room was comfortable, but NOT CLEAN! Bathroom was not cleaned as well. We had to ask for wash cloths.

2026-06-22 via Nuitee
G
Gonzalez solo_traveller us
1
Pros:

I liked that there was a pool and a workout station

Cons:

That they would take the towels and not replace them,that there was no shower certain in the tub,that there was a mouse running around in my room,that it smelled like wet dog in the room ,the sofa and the floors smell like dog piss. I will not stay in a hotel that is pet friendly anymore.

2026-06-22 via Nuitee
B
brian solo_traveller gb
1
Pros:

Beds where comfortable
That's about it with this hotel.👎

Cons:

Where do I start with this hotel
!!STAY AWAY!!
Third world accommodation 10days we where there once only where the bed sheets changed. You have to ask for clean towels if you want clean towels daily.
Let's start with the breakfast in a brown paper bag (NO JOKE )It contains a small bottle of water,apple and bagel with cheese spread. This found its way in the bin.
Swimming pool go in if you dare
Gym blink and you miss it .
Corridors smelling 🫢 litter all a long them.pizza boxes take-away cartons all in all.
Just a poor hotel👎👎
Rate this a 1 star
Stay at your peril.💩

2026-06-21 via Nuitee
K
Kyra family_with_children us
1
2026-06-21 via Nuitee
Y
Y9520VWcb Couples
2
0/10
Pros:

Whatever you do. Stay FAR away from this hotel. Disgusting uncleaned sheets, burn holes in the blanket, stains on the curtains, hair on the “fresh” towels in the bathroom.

Front desk staff is completely useless. One girl is just hovering over another while there is a line of people waiting to check-in.

The photos of this place are catfish. There is no nice restaurant connected to this hotel. It is now a “lounge” with tinted windows so you cannot see inside. They have yet to put that on google - (I wonder why).

Hallways reek of cigarettes & marijuana. All carpeted.

I genuinely hope that you read this review and stay far away from here.

2026-06-20 via Tripadvisor
B
Betsy family_with_children us
1
Terribly misrepresented and disappointed
Pros:

Did not like. No shuttle no breakfast dirty bathroom.

Cons:

Did not like. No shuttle no breakfast dirty bathroom.

2026-06-20 via Nuitee
R
Raekwon couple us
10
2026-06-17 via Nuitee
N
Nelson solo_traveller us
3
Never again
Pros:

I had enough towels.

Cons:

It was dirty, hardly no drawers for storage or closet space. Found a cockroach in shower. No elevator and had to walk the lenght of the building up stairs and a few lefts and rights to get to room. Parking lot and the grounds were filthy with trash. No breakfast. No coffee.

2026-06-16 via Nuitee
J
Jessica family_with_children us
2
Dirty, smells like cigarettes and unfriendly staff.
Pros:

the only reason I gave it a "2" instead of a "1" was because there weren't bed bugs.

Cons:

First impressions: the walk to the room smelled of cigarette smoke and the carpets were filthy (dirty, food bits, wrappers). The room was dingy untidy (dirty a/c unit, film on the floors, tub smelled of mildew, dead bugs on the floor), the bedding smelled of stale cigarettes and beer and for a room that sleeps 4 there was one bath towel.
As for service, we were initially checked into a room that hadn't been cleaned (linens on the floor, full trash, lights on) - instead of an apology, I was told "it says it's clean in the system" and when I later came to the front desk to get a bath towel, there was again no apology. I'm totally fine with a "no frills" hotel - but it needs to be clean!

2026-06-14 via Nuitee
R
Reese solo_traveller us
1
2026-06-10 via Nuitee
R
Rosalyn couple us
3
The curtains in my room was very dirty and my shower linen was dirty also and some chairs had missing material on them!!
Pros:

Nothing really!!

Cons:

It was ok the outside!!

2026-06-09 via Nuitee