The Unexpected Ibiza Hotel - Ushuaïa Club entrance included

Hotels
Palladium Group
8.2 (130 reviews)
Ctra. Playa den Bossa 10, Sant Jordi de Ses Salines, Sant Josep de sa Talaia, Ibiza, 7817 , Ibiza , ES

Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Amazing location
Luxurious rooms
Great entertainment
Exceptional breakfast
Cons:
High prices for some food and drinks
Indoor areas not cooled enough

Categories

Cleanliness
7.73
Overall sentiment was positive, but some issues were mentioned regarding indoor areas not being cooled enough.
Service
8.7
Guests consistently praised the staff for their friendliness and helpfulness.
Location
8.74
Great location next to the beach, making it ideal for partygoers.
Room Quality
8.19
Rooms, especially the Anything Can Happen Suite, received high praise for their luxury and quietness.
Amenities
8.22
Amenities were appreciated, including complimentary water and ice cream, though some prices for extras were deemed high.
Value for Money
7.88
Considered reasonable value when factoring in included perks like free show tickets.
Food and Beverage
7.73
Breakfast was particularly highlighted as exceptional, though poolside food was criticized for being overpriced.
Overall Experience
8.4
Guests had a remarkable experience overall, often feeling like rock stars during their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:39

Property Description

Experience the ultimate escape at The Unexpected Ibiza Hotel - Adults Only, where your vacation dreams come to life!

Luxury Swimming Pools
Dive into relaxation with access to three stunning outdoor swimming pools, perfect for soaking up the sun or enjoying a refreshing dip.

Culinary Delights
Savor exceptional dining at our four on-site restaurants, including the convenient Antïdote Recharge Station, or indulge in 24-hour room service tailored to your cravings.

Unmatched Comfort
Retreat to one of our 181 air-conditioned rooms equipped with modern amenities, including minibar, flat-screen television, and complimentary Wi-Fi, ensuring a cozy stay.

Don’t wait—book your unforgettable getaway at The Unexpected Ibiza Hotel today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    Caters to adults only

  • Children and extra beds

    Children not allowed

See all policies

Location

Guest Reviews

8.2
Based on 130 reviews
Cleanliness: 7.73
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 8.4
D
dieter couple nl
10
It is just 100 💯
Pros:

Perfect

2026-05-09 via Nuitee
M
Matteo extended_group it
10
Ottimo
Pros:

Tutto

Cons:

Niente

2026-05-09 via Nuitee
N
Nafissatou couple fr
9
2026-05-07 via Nuitee
R
Reagan couple gb
1
Financially entrapping and deceptive.
Pros:

Great rooms and design of hotel

Cons:

Staff were offensive and charged us extra in order to stay in the hotel on top of what we paid on booking.com. They were only letting one person permit into the hotel despite purchasing two rooms. Tried to then charge another 800 euros on top of that to have four people stay in two rooms.

2026-05-07 via Nuitee
C
Cristina solo_traveller es
9
Pros:

Las instalaciones y el personal

2026-05-06 via Nuitee
F
francesco couple it
3
2026-05-06 via Nuitee
E
Evelyn solo_traveller at
10
2026-05-06 via Nuitee
S
Sannah couple fr
10
2026-05-05 via Nuitee
D
Darren couple ie
1
2026-05-04 via Nuitee
C
Christian couple it
10
2026-05-04 via Nuitee
I
Ioannis extended_group de
10
2026-05-03 via Nuitee
A
Anita solo_traveller nl
8
Pros:

Tegenover Hii Ibiza

2026-05-02 via Nuitee
B
Boubaker couple fr
10
2026-04-30 via Nuitee
J
Jaden extended_group us
10
amazing stay and highly recommend
Pros:

size of room, how clean it was, view matched expectations, pool was lovely and restaurant inside was amazing.

Cons:

no lights in the bathroom/shower

2026-04-29 via Nuitee
D
dieter couple nl
10
Per
Pros:

The vibe / experience

Cons:

Service @ the pool was really not on point but it was starting up of the hotel so maybe this is way it was not yet totally perfect

2026-04-28 via Nuitee
K
Karla extended_group es
9
2026-04-27 via Nuitee
G
Gentinana couple xk
10
2026-04-25 via Nuitee
A
Angélica extended_group br
10
Amazing!
Pros:

É realmente uma experiência inesperada do início ao fim.

Cons:

Nada, tudo é perfeito.

2026-04-25 via Nuitee
C
cristian solo_traveller ie
10
2026-04-23 via Nuitee
G
Gaia couple it
10
2026-01-19 via Nuitee