The Unexpected Ibiza Hotel - Ushuaïa Club entrance included

Hotels
•
Palladium Group
8.2 (130 reviews)
Ctra. Playa den Bossa 10, Sant Jordi de Ses Salines, Sant Josep de sa Talaia, Ibiza, 7817 , Ibiza , ES
34-971-578 328

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Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Amazing location
Luxurious rooms
Great entertainment
Exceptional breakfast
Cons:
High prices for some food and drinks
Indoor areas not cooled enough

Categories

Cleanliness
7.73
Overall sentiment was positive, but some issues were mentioned regarding indoor areas not being cooled enough.
Service
8.7
Guests consistently praised the staff for their friendliness and helpfulness.
Location
8.74
Great location next to the beach, making it ideal for partygoers.
Room Quality
8.19
Rooms, especially the Anything Can Happen Suite, received high praise for their luxury and quietness.
Amenities
8.22
Amenities were appreciated, including complimentary water and ice cream, though some prices for extras were deemed high.
Value for Money
7.88
Considered reasonable value when factoring in included perks like free show tickets.
Food and Beverage
7.73
Breakfast was particularly highlighted as exceptional, though poolside food was criticized for being overpriced.
Overall Experience
8.4
Guests had a remarkable experience overall, often feeling like rock stars during their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:39

Property Description

Experience the ultimate escape at The Unexpected Ibiza Hotel - Adults Only, where your vacation dreams come to life!

Luxury Swimming Pools
Dive into relaxation with access to three stunning outdoor swimming pools, perfect for soaking up the sun or enjoying a refreshing dip.

Culinary Delights
Savor exceptional dining at our four on-site restaurants, including the convenient Antïdote Recharge Station, or indulge in 24-hour room service tailored to your cravings.

Unmatched Comfort
Retreat to one of our 181 air-conditioned rooms equipped with modern amenities, including minibar, flat-screen television, and complimentary Wi-Fi, ensuring a cozy stay.

Don’t wait—book your unforgettable getaway at The Unexpected Ibiza Hotel today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    Caters to adults only

  • Children and extra beds

    Children not allowed

See all policies

Location

Guest Reviews

8.2
Based on 130 reviews
Cleanliness: 7.73
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 8.4
T
Tyler • partner
4
Pros:

Housekeeping staff was friendly and helpful.

2025-10-12 • via Nuitee
J
Justin Anthony • friends
4
Pros:

This is great for tunes around the pool. But the pool is tiny, the service around the pool is abhorrent. The food around the pool is unbelievably expensive and terrible. This place relies on its reputation as a great music venue but the service is awful.

2025-10-07 • via Nuitee
D
David • partner
10
Pros:

We stayed in The Unexpected for one-night in September 2025.

We had been in Ibiza and chose to stay at The Unexpected for the closing night of Dimitri Vegas and Like Mike.

We stayed in an Anything Can Happen Suite and would highly recommend choosing that room. It’s stunning, luxurious and you feel like a bit of a rock star!

While the upfront price might seem expensive, once you factor in getting free show tickets and a bottle of champagne (I was expecting a cheap Cava but it was a limited edition bottle of Moet!), it’s actually reasonably good value.

I’d also highly recommend the taking the breakfast - it is perhaps the best hotel breakfast I’ve ever had. There’s so many options, from the ice cream machine, cava, pizza, caviar, to all the usual options… amazing. The walk in price was €60 - and expensive breakfast on first look - but I’d say the quantity and quality of the food more than justify that price!

Despite the proximity to the ‘club’ it’s actually very quiet in the room. You could hear the music on the balcony, but we never heard other guests or the music when we were in our room.

The only downside of a high-end 5 star hotel is that the bar and extra prices are all high-end. And there will always be guests with clearly more money than you.

I’d recommend staying at least one night in The Unexpected on your Ibiza trip.

2025-10-05 • via Nuitee
S
sadaf
10
Pros:

Great place to stay

2025-09-28 • via Nuitee
L
Laura • partner
10
Pros:

Wow this hotel has great customer service from the moment you step in with entertainment, courtesy water & ice cream. Unexpected entertainment throughout the stay in the common areas. Till the moment you leave, they were still offering courtesy water. It was quite the treat to stay here. Loved it!

2025-09-18 • via Nuitee
S
Sharif • friends
10
Pros:

It was great!

2025-09-17 • via Nuitee
M
Morag
10
Pros:

Great location next to the beach. Room had an amazing view over Ushuia.

2025-09-12 • via Nuitee
S
Stanislav
10
Pros:

Beautiful property/ indoor common areas were not cooled enough. Especially by the elevators

2025-08-30 • via Nuitee
S
Sirley • partner
10
Pros:

Hermoso lugar! Ideal si te gusta la fiesta!! Te regalan una experiencia única.

2025-08-27 • via Nuitee
S
Scott
10
Pros:

All lovely

2025-08-24 • via Nuitee
A
Adolfo Ulises • partner
10
Pros:

9.5/10

2025-08-18 • via Nuitee
A
Ahmed • partner
10
Pros:

Very party but ckean and quiet if you want it to be

2025-08-16 • via Nuitee
T
Thomas • partner
10
Pros:

Loved it perfect place recommend to anyone not a bad word to say about it

2025-08-09 • via Nuitee
A
Aly
10
Pros:

Ushuaia Beach Hotel is the best place to stay in Ibiza

2025-08-02 • via Nuitee
J
Jean-Yves • partner
10
Pros:

Wonderful breakfast, nice room, great parties

2025-08-02 • via Nuitee
D
daniel
10
Pros:

¡Una experiencia de ensueño!
Mi estadía en el Hotel Ushuaïa fue simplemente inolvidable. Tuve la suerte de estar en una habitación en la torre, con vista directa al escenario… ¡un verdadero privilegio! Desde ahí pude disfrutar de todos los shows diarios, incluyendo artistas de talla mundial como David Guetta y otros DJs emblemáticos.

La organización, el ambiente y la energía que se vive en cada evento son espectaculares. El hotel está diseñado para ofrecer una experiencia completa: música, lujo y comodidad.

Además, quiero destacar la amabilidad del personal. Siempre atentos, cordiales y dispuestos a hacer que tu experiencia sea realmente única.

Ushuaïa no es solo un hotel… es un sueño hecho realidad para los amantes de la música electrónica y la buena vida.
¡Volveré sin duda alguna!

2025-07-29 • via Nuitee
R
Rikesh • friends
10
Pros:

Amazing hotel. Perfect location for party people

2025-07-25 • via Nuitee
A
Andrea • friends
10
Pros:

Amazing property with the adjacent Ushuaia Club. Hi is also across the street.
Hell's kitchen was an incredible experience.
Staff was absolutely amazing!

2025-07-25 • via Nuitee
S
Sarah • partner
8
Pros:

Great venue with perks of club access next-door. Plenty of atmosphere.
Odd service beside pool, it takes too many people to complete an order it needs to be quicker.

2025-07-22 • via Nuitee
A
Alena • family
4
Pros:

The check in experience wasn’t great, our check in was supposed to be at 3pm, we came to the Hotel at 4pm and room wasn’t ready and we had to wait another 30-40 minutes which was kind of disappointing.
The breakfast was included and good.
I think for this kind of hotel they have to teach their stuff be more nice and friendly. Overall Hotel is overpriced.

2025-07-15 • via Nuitee