The Unexpected Ibiza Hotel - Ushuaïa Club entrance included

Hotels
Palladium Group
8.2 (130 reviews)
Ctra. Playa den Bossa 10, Sant Jordi de Ses Salines, Sant Josep de sa Talaia, Ibiza, 7817 , Ibiza , ES

Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Amazing location
Luxurious rooms
Great entertainment
Exceptional breakfast
Cons:
High prices for some food and drinks
Indoor areas not cooled enough

Categories

Cleanliness
7.73
Overall sentiment was positive, but some issues were mentioned regarding indoor areas not being cooled enough.
Service
8.7
Guests consistently praised the staff for their friendliness and helpfulness.
Location
8.74
Great location next to the beach, making it ideal for partygoers.
Room Quality
8.19
Rooms, especially the Anything Can Happen Suite, received high praise for their luxury and quietness.
Amenities
8.22
Amenities were appreciated, including complimentary water and ice cream, though some prices for extras were deemed high.
Value for Money
7.88
Considered reasonable value when factoring in included perks like free show tickets.
Food and Beverage
7.73
Breakfast was particularly highlighted as exceptional, though poolside food was criticized for being overpriced.
Overall Experience
8.4
Guests had a remarkable experience overall, often feeling like rock stars during their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:39

Property Description

Experience the ultimate escape at The Unexpected Ibiza Hotel - Adults Only, where your vacation dreams come to life!

Luxury Swimming Pools
Dive into relaxation with access to three stunning outdoor swimming pools, perfect for soaking up the sun or enjoying a refreshing dip.

Culinary Delights
Savor exceptional dining at our four on-site restaurants, including the convenient Antïdote Recharge Station, or indulge in 24-hour room service tailored to your cravings.

Unmatched Comfort
Retreat to one of our 181 air-conditioned rooms equipped with modern amenities, including minibar, flat-screen television, and complimentary Wi-Fi, ensuring a cozy stay.

Don’t wait—book your unforgettable getaway at The Unexpected Ibiza Hotel today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    Caters to adults only

  • Children and extra beds

    Children not allowed

See all policies

Location

Guest Reviews

8.2
Based on 130 reviews
Cleanliness: 7.73
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 8.4
T
Tiana couple au
10
2026-06-27 via Nuitee
M
Marco Antonio couple cl
10
Pros:

Las fiestas

Cons:

Que los días no fueran de 30 horas

2026-06-27 via Nuitee
E
Elizabeth extended_group au
10
2026-06-26 via Nuitee
E
Ege couple tr
9
Tekrar görüşmek üzere
Pros:

Odalar çok iyiydi. Konum gayet iyiydi. Personel ilgiliydi. Restoranlar güzeldi. Oteli çok beğendik ve tekrar konaklamak isteriz.

Cons:

Oteli tercih etmemizde, kulüp kısmındaki etkinliklerin burada konaklayanlar için ücretsiz olması önemli rol oynadı. Oteli çok beğenmiş olsak da, kulüp gerçekten bir felaket. İzdihamdan sağlık sorunu dahi yaşayabilirsiniz. Biz Calvin Harris konseri esnasında oradaydık ve kapasitenin belki de %50si kadar fazla insan vardı içeride. Siz de etkinlik için gidecekseniz baştan haberiniz olsun, uluslararası festivallerdeki gibi bir ortam beklemeyin.

2026-06-26 via Nuitee
A
ANETA JANINA couple it
10
2026-06-26 via Nuitee
E
Edgar couple es
10
2026-06-26 via Nuitee
A
Antoine couple fr
8
Pros:

L’emplacement est idéal, et le personnel est attentionné, notamment Fatima, la femme de chambre, qui est incroyablement gentille et efficace.

Cons:

Notre chambre disposait d’un jacuzzi, mais il était regrettable qu’il n’y ait pas de serviette dédiée à son utilisation. De plus, seule une bouteille d’eau nous a été fournie le premier jour, le refill devrait être assuré au moins quotidiennement.

2026-06-25 via Nuitee
G
Gabriella couple ch
10
Pros:

Strutta bella e pulita posizione strategica per stare a ibiza , consigliato

Cons:

Il servizio in spiaggia molto lenti

2026-06-25 via Nuitee
K
Karol couple pl
10
See You Soon
Pros:

Czystość, bardzo ładne wnętra. Widok z balkonu.

Cons:

.

2026-06-25 via Nuitee
Y
yefet solo_traveller il
10
Pros:

הכל
חוויה מושלמת
מעל המצופה

2026-06-25 via Nuitee
P
Paula couple es
10
2026-06-24 via Nuitee
A
Amir extended_group il
10
Pros:

המיקום טוב מלון ממש טוב תמורה למחיר

2026-06-24 via Nuitee
J
Jacek couple gb
10
Pros:

Everything was good

Cons:

Perfect experience

2026-06-23 via Nuitee
M
Marta couple pl
9
2026-06-23 via Nuitee
D
Dave Brodie couple gb
3
Nice to look at but never again.
Pros:

Reception ladies and cleaning staff were lovely! Thanks.

Cons:

Aggressive dr*g sellers and prostit*tes working 20 metres from the front door angrily harassing us every time we left the hotel. We've been visiting Ibiza over 30 years. We're clubbers and we understand the dynamics but when this issue is so close to a hotel's entrance, they need to take action. Ruined our stay. Back to San Antonio for us where you can at least have a craic with the street sellers.

2026-06-22 via Nuitee
D
Denys couple ca
10
2026-06-21 via Nuitee
V
Valbone extended_group ch
4
2026-06-21 via Nuitee
C
Cristian Fargas solo_traveller es
9
Pros:

Instalaciones y la amabilidad del personal

Cons:

Precios abusivos con la bebida no alcohólica

2026-06-21 via Nuitee
V
Virginia fazzini couple it
9
Pros:

Personale super gentile, ho fatto un upgrade per una suite vista palco, bellissimo

2026-06-21 via Nuitee
N
Nuria couple es
10
Una experiencia inmejorable
Pros:

Me gustó todo tanto las instalaciones como el trato recibido y la ubicación nos sentimos a gusto desde el primer momento y siempre atendidas con un buen trato. Volveré pronto.

Cons:

Me gustó todo

2026-06-21 via Nuitee