Palace Hotel Hévíz

Hotels
8.7 (1885 reviews)
Rákóczi u. 1-3 , Hévíz , hu

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Central location
Spacious rooms
Quality wellness area
Good overall experience
Cons:
Limited food variety
Occasional service delays
Minor maintenance issues

Categories

Cleanliness
8.64
The hotel is noted as nice and clean.
Service
9.01
Staff behavior is consistently described as friendly and courteous.
Location
8.95
Centrally located, allowing easy access to explore the city.
Room Quality
8.6
Rooms are spacious, comfortable, and clean, though there were some issues with lighting.
Amenities
8.73
Wellness area described as nice, although some amenities could be improved.
Value for Money
8.49
Overall seen as good, but some feel the food options should be more extensive for the rating.
Food and Beverage
8.34
Food is generally praised but noted that there could be more variety.
Overall Experience
8.81
Guests express a high level of satisfaction, enjoying their stays, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:23

Property Description

Luxurious Accommodation
Experience the 4-star Palace Hotel Hévíz, ideally located in the heart of Heviz, just steps away from the famous Thermal Lake. Unwind in our well-appointed rooms and enjoy the healing properties of the renowned curative water.

Wellness and Gastronomy Delights
Indulge in a fusion of international and Hungarian flavors at our on-site restaurant. Pamper yourself with expert wellness treatments and take advantage of our top-notch spa facilities, all available to ensure a relaxing and rejuvenating stay.

Family-Friendly Amenities
Traveling with little ones? Our hotel offers a children's corner, providing entertainment and activities for the young guests, making it a perfect family getaway.

Book your stay now and immerse yourself in luxury at Palace Hotel Hévíz.

Important information:

Guests can amend the temperature in the rooms depending on the outside temperature.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BUD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1885 reviews
Cleanliness: 8.64
Service: 9.01
Location: 8.95
Room Quality: 8.6
Amenities: 8.73
Value for Money: 8.49
Food and Beverage: 8.34
Overall Experience: 8.81
A
Andrea • solo_traveller • at
8
Pros:

Sehr nettes Hotel
Gutes Essen, nette Bedienung

Cons:

Sauna wurde an einem Tag schon um 19:15 geputzt obwohl bis 20:00 geöffnet sein sollte

2026-03-14 • via Nuitee
H
Helmut • family_with_children • at
10
Pros:

Gute Lage,

Cons:

Parkgebühr mit € 12 pro Nacht in der Parkgarage nicht günstig.

2026-03-14 • via Nuitee
B
Barbara • family_with_children • sk
10
Pros:

Kedves kiszolgálás.
Jó elhelyezkedés

Cons:

Nem volt ilyen.

2026-03-14 • via Nuitee
J
János • family_with_children • hu
8
2026-03-11 • via Nuitee
K
Krisztina • extended_group • hu
10
2026-03-10 • via Nuitee
H
Hajnalka • couple • hu
8
2026-03-09 • via Nuitee
K
Krzysztof • solo_traveller • pl
8
super
Pros:

ok

2026-03-09 • via Nuitee
A
anonimen • family_with_children • si
10
Pros:

Pool

Cons:

Nothing

2026-03-08 • via Nuitee
E
Erol • family_with_children • at
3
2026-03-07 • via Nuitee
J
József • family_with_children • sk
10
2026-03-07 • via Nuitee
M
Manfred • solo_traveller • at
8
2026-03-06 • via Nuitee
E
Edina • couple • hu
9
2026-03-04 • via Nuitee
S
Sven • family_with_children • nl
9
Pros:

Zimmer waren perfekt. Das Frühstück war ok. (Also nicht besonders)

Cons:

Das Abendessen ging gar nicht. Die Gerichte waren jeden Tag kalt, statt warm. Auch die Qualitāt war nichts. Wo war nur die gute ungarische Küche?

2026-03-04 • via Nuitee
G
Georg • solo_traveller • de
8
2026-03-04 • via Nuitee
E
Edina • solo_traveller • hu
9
2026-03-04 • via Nuitee
L
Laszlo • couple • hu
9
Tökéletes pihenés
Pros:

A szálloda patyolat (mint mindig), kiváló pihenésre, a wellness is kiváló. Nem kell külön rimánkodni a szaunák (bizony, több fajta is van) bekapcsolására, magától értetődően nyitvatartási idő alatt mindegyik rendelkezésre áll, A konyha is kiváló. Külön szeretjük azt, hogy bejelentkezés alatt a szálloda előtt lehet parkolni, így nem kell sokat be- és kicuccolni gyalog - persze, bejelentkezés után a szálloda parkolójába segítenek elnavigálni.

Cons:

A svédasztal utánpótlása még kihívásokkal küszködik, ajánlatos az elsők között az ebédlőben lenni. Ja, lehet, hogy mindig akkor romlik el, amikor jövök, de pontosan emlékszem, a gym hátlehúzójának sodronykötele 2 évvel ezelőtt is el volt szakadva, most is így állt, illetve a lábgép behelyezésének csöve eldugult, így csak lábhajlítani lehetett vele. Piti dolog a javítása, majdnem nekiestem, de megfelelő szerszámmal a szálloda ezeket sokkal jobban meg tudná oldani.

2026-03-04 • via Nuitee
G
Gábor • couple • sk
8
2026-03-03 • via Nuitee
C
Claudia • extended_group • at
6
Das Hotel dürfte sich meiner Meinung nach nicht "Wellnesshotel" nennen.
Pros:

Das Apartment war sauber und das Personal sehr nett. Frühstücks- und Abenbuffet hatte eine große Auswahl und war auch sehr gut.

Cons:

Der Wellnessbereich war eine Katastrophe. Es gibt keinen Ruheraum und die paar Liegen beim Pool reichen auch nicht für die Gäste. Die Sauna ist sehr klein und kann auch nur in Badebekleidung genutzt werden, da es kein eigener Bereich ist. Das hat uns ziemlich enttäuscht.

2026-03-02 • via Nuitee
R
Roland • couple • hu
10
2026-03-02 • via Nuitee
Z
Zsuzsa • couple • hu
10
2026-03-02 • via Nuitee