Hampton Inn and Suites Jamestown

Hotels
Hampton Inn
8.8 (366 reviews)
4 West Oak Hill Road , Jamestown , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast variety
Convenient location
Cons:
Inconsistent room cleaning
Some dated amenities

Categories

Cleanliness
8.34
Mixed reviews on cleanliness; some found it very clean, others noted issues with room cleaning.
Service
9.31
Numerous reviews highlighted the friendliness and helpfulness of the staff.
Location
8.85
Many reviews praised the convenient location near attractions and restaurants.
Room Quality
8.8
Rooms described as clean and spacious, but some reported minor wear and tear.
Amenities
8.33
Breakfast received positive feedback; however, some areas need updates.
Value for Money
8.79
Most reviews expressed satisfaction with the value offered for the stay.
Food and Beverage
8.84
Breakfast variety and quality were frequently highlighted as positive.
Overall Experience
9.11
Overall, guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:22

Property Description

Convenient Location and Amenities
Located in Jamestown, New York, the Hampton Inn & Suites is in close proximity to Bush Industries Headquarters and the Chautauqua Art Institution. Guests can enjoy a complimentary hot breakfast and high-speed internet access during their stay.

Comfortable Accommodations
Each guestroom at the hotel is equipped with a coffee maker, in-room films, and video games to ensure a pleasant stay. Additionally, visitors can unwind in the indoor pool or stay active in the fitness room.

Nearby Attractions
Conveniently situated near Rhi Monofrax, Ltd Headquarters and the Seneca Allegany Casino, the Hampton Inn & Suites Jamestown offers easy access to local attractions for guests to explore.

Book your stay at the Hampton Inn & Suites Jamestown for a relaxing and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 366 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
D
David solo_traveller us
9
2026-08-26 via Nuitee
E
Elsa solo_traveller us
9
2026-08-25 via Nuitee
J
Judith couple us
9
2026-08-18 via Nuitee
H
Heather solo_traveller us
9
2026-08-11 via Nuitee
P
Patricia couple us
7
Nice facility but will not using a booking site again.
Pros:

Excellent location.

Cons:

Requested an accessible room with a walk in shower but was placed in a wheelchair accessible room with a tub shower & shower chair. The bathroom was very slippery & unsafe. The desk agent stated they did have a room with a walk in shower but the request message was not passed to them from bookin.com

2026-07-24 via Nuitee
S
Sue couple us
10
2026-07-20 via Nuitee
D
Dwayne couple us
9
Cons:

Bathroom needs updated

2026-07-18 via Nuitee
A
Amanda solo_traveller us
8
2026-07-13 via Nuitee
G
george couple us
9
Pleasant
Pros:

Omelets were nice. Good location next to highway.

2026-07-12 via Nuitee
D
Dave solo_traveller us
8
A little expensive for the area.
Pros:

Conveniently located

Cons:

Needs upgrade, rugs are worn out, room furniture needs upgraded.

2026-07-07 via Nuitee
M
Margaret family_with_children us
8
Great location and friendly staff
Pros:

Love the location and the amenities provided. The breakfast was very good with a number of selections. The fitness center and pool were also very nice. Kendra at the front desk was awesome! There was a mixup between Booking.com and the hotel about the number of rooms I had reserved but Kendra took care of everything for me:)

Cons:

The AC unit in room 405 was very loud which caused some issues trying to sleep. The tub faucet in room 318 was constantly dripping. There was a small dog in room 412 that started barking at 4:30 in the morning that woke us up. It would be nice if one of the floors was a "quiet" floor to ensure no dogs are on the floor.

2026-07-06 via Nuitee
S
Sally solo_traveller us
8
2026-07-01 via Nuitee
T
Tom Bebee family_with_children us
7
OK place to stay if you are traveling through.
Pros:

Convenient location. Staff was pleasant.

Cons:

Our room was clean, but the furniture was chipped and missing pieces. It was kind of surprising based on the price of the room.

2026-06-29 via Nuitee
O
Obi couple us
7
Good
Pros:

Good location
Friendly staff

Cons:

Loud air conditioner and bathroom fan
Nightstand lights too bright

2026-06-29 via Nuitee
S
sharon solo_traveller us
8
2026-06-28 via Nuitee
P
Patricia family_with_children us
10
Pros:

The breakfast was good, rooms were clean and staff was very nice. Good location with nice view. Pool was nice and clean as well. There is a gas station with decent pizza and a McDonald's right in front of the hotel.

Cons:

Nothing it was great!

2026-06-22 via Nuitee
A
Andre couple us
5
It was ok, will not stay again.
Pros:

Room was nice and spacious.

Cons:

Bed was awful, pillows were as well. Bathtub backed up with water when I was showering. Faucets were loose.

2026-06-18 via Nuitee
G
Gudin couple us
8
Overall ok
Pros:

Clean and close to the freeway and main road.

Cons:

Bathroom faucet constantly draining at times even if closed tightly. Bathroom curtain too narrow, noisy/loud power/electric noise at night.

2026-06-16 via Nuitee
J
James solo_traveller us
9
2026-05-27 via Nuitee
R
Risley solo_traveller us
7
2026-05-24 via Nuitee