Hampton Inn and Suites Jamestown

Hotels
•
Hampton Inn
8.6 (251 reviews)
4 West Oak Hill Road , Jamestown , US
+1 716-484-7829

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (several named front desk employees)
Very good and varied breakfast
Convenient location near freeway, town and lake
Clean and comfortable rooms reported by many guests
Nice pool and fitness center
Cons:
Room maintenance issues: loud AC, dripping faucets, worn/chipped furniture
Some bathrooms are dated or need updating; accessibility shower mismatch reported
Occasional noise (thin walls, barking dogs, electrical noise at night)
A few booking/payment problems (double charge, reservation mix-ups)
Perceived slightly high price for the condition by some guests

Categories

Cleanliness
8.5
Rooms and common areas are frequently described as clean and comfortable, though a number of guests noted worn rugs, dated bathrooms and occasional plumbing/dripping issues.
Service
9
Staff is repeatedly praised as friendly and helpful (several guests named front desk employees positively); one significant complaint involved a double charge/booking dispute.
Location
9.2
Consistently cited as a strong point: convenient to the freeway, town, Lake Chautauqua, and nearby gas/food options.
Room Quality
7.7
Mixed feedback: some rooms described as spacious and comfortable, while others had loud AC units, dripping faucets, worn or chipped furniture and dated showers.
Amenities
8.8
Pool and fitness center were praised and maintained; breakfast offerings are extensive and well-liked, supporting a positive amenities impression.
Value for Money
7.8
Opinions mixed — several guests felt the property was a bit expensive for the area given some dated room elements, while others found it acceptable for the price.
Food and Beverage
9.2
Breakfast repeatedly highlighted as a major positive with good variety and items like omelets receiving specific praise.
Overall Experience
8.6
Overall stays are positive due to helpful staff, good location and breakfast; occasional maintenance issues and booking/payment problems reduced satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location and Amenities
Located in Jamestown, New York, the Hampton Inn & Suites is in close proximity to Bush Industries Headquarters and the Chautauqua Art Institution. Guests can enjoy a complimentary hot breakfast and high-speed internet access during their stay.

Comfortable Accommodations
Each guestroom at the hotel is equipped with a coffee maker, in-room films, and video games to ensure a pleasant stay. Additionally, visitors can unwind in the indoor pool or stay active in the fitness room.

Nearby Attractions
Conveniently situated near Rhi Monofrax, Ltd Headquarters and the Seneca Allegany Casino, the Hampton Inn & Suites Jamestown offers easy access to local attractions for guests to explore.

Book your stay at the Hampton Inn & Suites Jamestown for a relaxing and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 251 reviews
Cleanliness: 8.5
Service: 9
Location: 9.2
Room Quality: 7.7
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 9.2
Overall Experience: 8.6
P
Patricia • couple • us
10
2026-11-02 • via Nuitee
T
Thomas • couple • us
8
2026-11-01 • via Nuitee
D
david • couple • us
9
2026-10-30 • via Nuitee
W
william • extended_group • us
9
close clean friendly staff good breakfast
Pros:

staff was great great breakfast lots of options close to lake chautauqua (we were there for fishing)

Cons:

larger parking area had to unhook boat and use 2 spaces (no biggie)

2026-10-28 • via Nuitee
D
David • couple • us
9
2026-10-26 • via Nuitee
L
LEE • solo_traveller • us
7
Very nice for an overnight stay.
Pros:

Location to both the town and the freeway.

Cons:

Cleanliness

2026-10-24 • via Nuitee
Z
Zachary • couple • us
10
2026-10-22 • via Nuitee
R
Richard • extended_group • us
9
Pros:

Clean, comfortable and friendly staff. Great breakfast!

Cons:

All okay

2026-10-15 • via Nuitee
A
Angela • couple • us
5
Pros:

Good location and clean. Decent breakfast

Cons:

Very thin walls.

2026-10-11 • via Nuitee
D
Douglas • solo_traveller • us
9
2026-09-19 • via Nuitee
S
Steven • couple • us
10
peaceful and relaxing
Pros:

nice selection

2026-09-15 • via Nuitee
M
Marta • couple • us
10
I enjoy the stay every time.
Pros:

Clean and friendly

2026-09-10 • via Nuitee
S
Sonya • couple • us
8
The Property was Great!
Pros:

The hotel, staff, and breakfast were all good.

Cons:

I was charged twice because booking charged me and the hotel charged me because they said that my reservation was cancelled. I was not happy and I actually disputed the charge with Booking because they must have sent them a notice of cancellation, but I never received one.

2026-09-03 • via Nuitee
D
David • solo_traveller • us
9
2026-08-26 • via Nuitee
E
Elsa • solo_traveller • us
9
2026-08-25 • via Nuitee
J
Judith • couple • us
9
2026-08-18 • via Nuitee
H
Heather • solo_traveller • us
9
2026-08-11 • via Nuitee
P
Patricia • couple • us
7
Nice facility but will not using a booking site again.
Pros:

Excellent location.

Cons:

Requested an accessible room with a walk in shower but was placed in a wheelchair accessible room with a tub shower & shower chair. The bathroom was very slippery & unsafe. The desk agent stated they did have a room with a walk in shower but the request message was not passed to them from bookin.com

2026-07-24 • via Nuitee
S
Sue • couple • us
10
2026-07-20 • via Nuitee
D
Dwayne • couple • us
9
Cons:

Bathroom needs updated

2026-07-18 • via Nuitee