Hampton Inn & Suites Knoxville-Downtown

Hotels
•
Hampton Inn
9 (663 reviews)
618 West Main Street , Knoxville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
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Review Highlights

Pros:
Excellent staff
Great location
Cons:
High snack prices
Limited breakfast options

Categories

Cleanliness
8.7
Hotel seemed clean but there were issues with service and amenities affecting overall perception.
Service
10
Staff were excellent and friendly, with specific positive mentions of helpful employees.
Location
10
Location was perfect and close walking distance to downtown and major venues.
Room Quality
9.7
Bed was comfortable, but overall experience diminished by other negative factors.
Amenities
7.7
Amenities were lacking, with no breakfast available and a small gym.
Value for Money
9.2
Pricing felt inflated considering the limited amenities and service challenges.
Food and Beverage
6.7
Breakfast options were mediocre and often unavailable; snacks overpriced.
Overall Experience
10
Despite some negatives, overall experience was positively influenced by location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Spacious Accommodations and Modern Amenities
Experience comfort and convenience at our downtown hotel in Knoxville. Enjoy spacious accommodations with in-room microwaves, refrigerators, and flat-screen TVs.

Convenient Location
Located directly across from the Convention Center, our hotel is just minutes away from popular attractions like the Knoxville Zoo, Women's Basketball Hall of Fame, and World's Fair Park. Explore shopping centers, entertainment options, and local restaurants nearby.

Free Amenities and Services
Indulge in our daily hot breakfast buffet, stay connected with wireless internet access, and take advantage of our modern business center. Unwind in our fitness center or indoor pool during your stay.

Book your stay at the Knoxville Downtown Hampton Inn and Suites for a memorable experience in the heart of the historic district.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Tue, Jan 20, 2026 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 663 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 7.7
Value for Money: 9.2
Food and Beverage: 6.7
Overall Experience: 10
A
Annette • family_with_children • de
8
2026-02-10 • via Nuitee
K
Kendra • solo_traveller • us
7
Pros:

The staff was nice

Cons:

I found straight hair in my shower. I told two staff and nothing was done to compensate my stay.

2026-02-10 • via Nuitee
J
José Henrique • couple • br
8
Estadia muito boa, apesar do problema no check-in
Pros:

Bom café da manhã.

Cons:

Tive problemas no check in. Minha reserva não foi encontrada, embora eu tivesse a confirmação em meu e-mail. Solicitei que nos deixassem entrar no quarto enquanto resolviam o problema, mas somente fui atendido mais de 30 minutos depois esperando no balcão, mesmo assim a reserva só foi localizada muito tempo depois.

2026-02-09 • via Nuitee
T
Trinity • solo_traveller • us
10
2026-02-08 • via Nuitee
C
CEO Ecommerce • solo_traveller • us
10
2026-01-31 • via Nuitee
S
Scott • couple • us
9
The property is in great shape and the staff are very friendly and helpful.
Pros:

Location was great.

Cons:

Paid Parking is not good customer care for any hospitality company.

2026-01-25 • via Nuitee
C
Chelsea • family_with_children • us
9
Our stay was great
Pros:

Close to where we needed to be. Very clean. Staff was incredibly nice and helpful

Cons:

Bed mattress sunk in a little

2026-01-22 • via Nuitee
C
Christopher • extended_group • us
5
Cons:

The signage to find the site at night was poor. Should clearing state parking not acceptable to PU trucks

2026-01-21 • via Nuitee
C
Chloe • couple • us
8
2026-01-21 • via Nuitee
M
Maria • extended_group • us
10
2026-01-20 • via Nuitee
B
Bethany • family_with_children • us
8
2026-01-20 • via Nuitee
T
Timothy • family_with_children • us
8
2026-01-19 • via Nuitee
T
Tony • family_with_children • us
9
Pros:

Always a clean and comfortable environment and located centrally to things in Knoxville

Cons:

$25 parking charge should be included in the price of the hotel.

2026-01-19 • via Nuitee
M
Melissa • family_with_children • us
7
Overall a good stay
Pros:

Clean and Comfy - easy check in / check out/ close to UTK

Cons:

Fire alarm woke us up at 5:00 and housekeeping came before check out.

2026-01-19 • via Nuitee
M
mary • family_with_children • us
10
It was a great hotel and was very convenient to surrounding area.
2026-01-19 • via Nuitee
M
monikapH9352BC • Couples
10
Comfort and relaxation in Downtown Knoxville
Pros:

Had a wonderful stay at the Hampton! The staff was extremely friendly and ensured we had everything for our stay in Knoxville! The hotel is beautiful and clean!

2026-01-18 • via Tripadvisor
I
irenapM1261KE • Family
10
Hotel
Pros:

Very good experience! Such a nice staff
Friendly and professional

2026-01-18 • via Tripadvisor
J
Jason • couple • us
10
2026-01-16 • via Nuitee
S
sendmehome • Solo travel • Loudon, Tennessee
6
Parking can be a pain
Pros:

There is a $25 charge to self park, when I get there, in the rain, the first floor covered parking was filled, there is an uncovered upper deck. But you can not access the hotel from this floor unless you have a room key. So you must trek across the top deck, down the ramp around the corner and into the hotel lobby. Then after you check in, you must go back out to the car (even though you have provided car license number, make and model) to put a placard in your window. But you can ONLY exit the garage with a room key, so seems a bit of overkill.
The TV was small, and the heat A/C unit was a wall unit, So every time it came on you had to turn up the TV. It did have nightlight in the bathroom which I always appreciate. Breakfast was the usual fare but it is served until 10AM. The front desk staff was very pleasant.
No I would not stay there again.

2026-01-12 • via Tripadvisor
A
Alberta • couple • us
9
The staff were excellent and friendly
Pros:

Close walking distance to downtown

Cons:

Bed was bad

2026-01-05 • via Nuitee