Hampton Inn & Suites Knoxville-Downtown

Hotels
Hampton Inn
9 (663 reviews)
618 West Main Street , Knoxville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
High snack prices
Limited breakfast options

Categories

Cleanliness
8.7
Hotel seemed clean but there were issues with service and amenities affecting overall perception.
Service
10
Staff were excellent and friendly, with specific positive mentions of helpful employees.
Location
10
Location was perfect and close walking distance to downtown and major venues.
Room Quality
9.7
Bed was comfortable, but overall experience diminished by other negative factors.
Amenities
7.7
Amenities were lacking, with no breakfast available and a small gym.
Value for Money
9.2
Pricing felt inflated considering the limited amenities and service challenges.
Food and Beverage
6.7
Breakfast options were mediocre and often unavailable; snacks overpriced.
Overall Experience
10
Despite some negatives, overall experience was positively influenced by location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Spacious Accommodations and Modern Amenities
Experience comfort and convenience at our downtown hotel in Knoxville. Enjoy spacious accommodations with in-room microwaves, refrigerators, and flat-screen TVs.

Convenient Location
Located directly across from the Convention Center, our hotel is just minutes away from popular attractions like the Knoxville Zoo, Women's Basketball Hall of Fame, and World's Fair Park. Explore shopping centers, entertainment options, and local restaurants nearby.

Free Amenities and Services
Indulge in our daily hot breakfast buffet, stay connected with wireless internet access, and take advantage of our modern business center. Unwind in our fitness center or indoor pool during your stay.

Book your stay at the Knoxville Downtown Hampton Inn and Suites for a memorable experience in the heart of the historic district.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Tue, Jan 20, 2026 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 663 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 7.7
Value for Money: 9.2
Food and Beverage: 6.7
Overall Experience: 10
T
Tracy couple us
10
Pros:

Very clean and super friendly staff!

2026-03-07 via Nuitee
M
Matthew solo_traveller us
8
Pros:

Perfect location for our needs. Staff was amazing and everything was exceptionally clean.

Cons:

TV wouldn’t work but they switched our room. The automated window curtains in both rooms were buggy. Both issues were minor to us.

2026-03-05 via Nuitee
M
Melissa solo_traveller us
8
Very conformable
Pros:

Great check in staff. Clean big room.

Cons:

My room was road side. Kinda noisy

2026-03-01 via Nuitee
J
jamiebG4334FL Business
10
Straight to the point, really helpful
Pros:

Friendly and helpful staff. Straight to the point making my stay really easy.

2026-02-25 via Tripadvisor
2
223mandam Family
10
We had a great experience from check in to check out!
Pros:

Chris was great! So helpful and friendly!

2026-02-24 via Tripadvisor
G
geovannas633 Business
10
My stay!
Pros:

I recently stayed at there during a trip. I primarily picked it because of the reviews and they were very spot on. Shira and Chris helped me checked in and they were both so kind. The room I got was very cleaned and spacious. If I’m ever in town again, I would stay here!

2026-02-24 via Tripadvisor
A
Amanda family_with_children us
10
Convenient and clean downtown stay
Pros:

Convenient, clean, onsite parking a plus

Cons:

The parking was very tight.

2026-02-23 via Nuitee
B
blaked576 Business
8
Business Trip
Pros:

Chris was great! He made it so easy to get checked in and was super friendly.

2026-02-19 via Tripadvisor
I
I3740RBcameronf Family
10
Spacious Room Great Customer Service
Pros:

My family and I had a pleasant stay. Nice clean atmosphere. Chris, the person at the front desk, was very helpful with his recommendations and assisted with all our inquiries.

2026-02-18 via Tripadvisor
R
Roam65936979076 Family
10
Visiting Knoxville and UT
Pros:

We had a great stay at the Hampton thanks to Ebony at the front desk. Not only was she pleasant and helpful, she gave us the best insights as to places to go, places to eat. She is a true gem!

2026-02-18 via Tripadvisor
7
731prestonm Business
10
Would recommend
Pros:

Easy check in and very clean No complaints.

2026-02-17 via Tripadvisor
M
maddoxd670 Couples
10
Thank you Chris
Pros:

Man this place was really nice. Room was huge and golley wasn’t Chris a help.

2026-02-16 via Tripadvisor
L
laurenlasher Family
10
Ebony should be employee of the year
Pros:

After 11 hours in the car, I was so glad to be here. And when I was greeted at the front desk by Ebony, I even happier. She was an absolute gem of an employee. I had made a mistake in my booking and she was able to fix it forme. The hotel is great. Location is fantastic and the parking is reasonable. The breakfast was a solid choice before heading out for the day. The rooms were clean and had everything that you would need. highly recommend.

2026-02-16 via Tripadvisor
E
Excursion17984365356 Couples
10
A Peaceful, and amazing time at Hampton in Knoxville.
Pros:

The room was gorgeous, and the staff was extremely civil, and coordinated. Chris was extremely nice and made sure my fiance and I felt at home from the moment he saw us!

2026-02-14 via Tripadvisor
C
chrisbS9602FM Family
10
Great place to stay
Pros:

Very clean overall and staff was super friendly. Excellent location to downtown

2026-02-14 via Tripadvisor
P
P598HCjeffl Family
10
Visit for the Lady Vols basketball
Pros:

Very friendly staff. Chris was really helpful with everything. Give information about the town and events happening.

2026-02-12 via Tripadvisor
E
esteller565 Family
10
The Perfect Hotel in Downtown Knoxville
Pros:

This hotel ended up being the perfect spot for me. Within walking distance to everything downtown. Has it's own attached parking garage (no valet parking) which was great and very convenient. Very clean and updated. The best continental breakfast I've ever seen at a hotel. At check in you receive 2 complimentary bottles of water and they always have a full water dispenser in the lobby, as well as coffee and cookies. Staff was amazing, so nice and helpful, and they even accommodated my need for a room change when I had a change of plans and realized I would need 2 beds instead of 1 AFTER I had already checked in. They were so kind and moved me to a different room and did not charge me a fee for the change. Highly recommend this hotel. Also highly recommend Calhoun's on the River for dinner and drinks.

2026-02-12 via Tripadvisor
1
130garryp Business
8
Satisfied
Pros:

Perfectly situated, walking distance to downtown market square. Great room comfortable bed everything you need from a hotel.

2026-02-11 via Tripadvisor
T
taureany Business
10
Exceptional Stay - Hampton Inn Downtown Knoxville
Pros:

I had an exceptional stay at the Hampton Inn Downtown Knoxville. The hotel was clean, comfortable, and conveniently located, making it easy to explore the area. A special thank you to Chris at the front desk, who was incredibly welcoming, professional, and helpful throughout my visit. He went above and beyond to ensure everything ran smoothly. I truly appreciated the outstanding customer service and would gladly stay here again.

If you’d like it to sound more detailed, more concise, or more enthusiastic, I can tailor it.

2026-02-11 via Tripadvisor
K
Kendra solo_traveller us
7
Pros:

The staff was nice

Cons:

I found straight hair in my shower. I told two staff and nothing was done to compensate my stay.

2026-02-10 via Nuitee