Hampton Inn & Suites Knoxville-Downtown

Hotels
•
Hampton Inn
9 (663 reviews)
618 West Main Street , Knoxville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
High snack prices
Limited breakfast options

Categories

Cleanliness
8.7
Hotel seemed clean but there were issues with service and amenities affecting overall perception.
Service
10
Staff were excellent and friendly, with specific positive mentions of helpful employees.
Location
10
Location was perfect and close walking distance to downtown and major venues.
Room Quality
9.7
Bed was comfortable, but overall experience diminished by other negative factors.
Amenities
7.7
Amenities were lacking, with no breakfast available and a small gym.
Value for Money
9.2
Pricing felt inflated considering the limited amenities and service challenges.
Food and Beverage
6.7
Breakfast options were mediocre and often unavailable; snacks overpriced.
Overall Experience
10
Despite some negatives, overall experience was positively influenced by location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Spacious Accommodations and Modern Amenities
Experience comfort and convenience at our downtown hotel in Knoxville. Enjoy spacious accommodations with in-room microwaves, refrigerators, and flat-screen TVs.

Convenient Location
Located directly across from the Convention Center, our hotel is just minutes away from popular attractions like the Knoxville Zoo, Women's Basketball Hall of Fame, and World's Fair Park. Explore shopping centers, entertainment options, and local restaurants nearby.

Free Amenities and Services
Indulge in our daily hot breakfast buffet, stay connected with wireless internet access, and take advantage of our modern business center. Unwind in our fitness center or indoor pool during your stay.

Book your stay at the Knoxville Downtown Hampton Inn and Suites for a memorable experience in the heart of the historic district.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Tue, Jan 20, 2026 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 663 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 7.7
Value for Money: 9.2
Food and Beverage: 6.7
Overall Experience: 10
M
Michelle • couple • us
10
I was here with my daughter to revisit University of Tennessee. It was convenient location, wise to the school and to re
Pros:

Staff was friendly, food was good, and most importantly the room was clean and beds were comfortable

Cons:

I can’t say anything I didn’t like

2026-03-21 • via Nuitee
G
G2592ABnickf • Business
10
10/10
Pros:

Chris was the absolute man,
He helped us out with our stay and was very professional the entire time. 10/10 would recommend.

2026-03-14 • via Tripadvisor
J
johnrP636AU • Business
10
Guest experience
Pros:

Chris was great. Great service

2026-03-12 • via Tripadvisor
L
linda • couple • us
10
2026-03-12 • via Nuitee
R
ricardomB1763NZ • Business
10
Stay experience
Pros:

Great attention, very clean. Room is spacious.

2026-03-11 • via Tripadvisor
K
K1149IIdavidr • Business
10
Enjoyed the stay!
Pros:

Would recommend visiting! Friendly staff and clean facility! Very helpful staff.

2026-03-07 • via Tripadvisor
T
Tracy • couple • us
10
Pros:

Very clean and super friendly staff!

2026-03-07 • via Nuitee
4
470pennym • Family • St. Petersburg, Florida
10
She is amazing and the entire staff it’s my favorite hotelI will not stay anywhere else shira &Nathan &chris are great
Pros:

Amazing I will not. Stay anywhere else love the staff Nathan Chris and shira amazing

2026-03-06 • via Tripadvisor
L
L6556IJchrist • Couples
10
Hotel experience
Pros:

Chris was very helpful and outstanding customer service. Room was very clean and comfortable absolutely great stay.

2026-03-06 • via Tripadvisor
H
hannahgZ3693QT • Friends getaway
10
AMAZING
Pros:

Chris was the sweetest guy. He was so helpful when we needed stuff from the front desk! He did everything he could, even looking around multiple spaces for what we needed. The rooms are super spacious and clean. This is my second time staying here and I would do it again!

2026-03-06 • via Tripadvisor
U
U6440YNmaddiew • Friends getaway
10
Awesome
Pros:

Chris was so nice and helpful when we went to the front for an emergency! Also so respectful of us and our time. Our room was clean and cozy! Would stay again

2026-03-06 • via Tripadvisor
N
Navigate02067018732 • Family
10
Chris was amazing
Pros:

Nice and clean. The breakfast was great and a lot of choices. The best part of our stay was Chris. He was awesome. He made our trip just for being so nice and personable. Hands down would stay here again because of Chris.

2026-03-05 • via Tripadvisor
M
Matthew • solo_traveller • us
8
Pros:

Perfect location for our needs. Staff was amazing and everything was exceptionally clean.

Cons:

TV wouldn’t work but they switched our room. The automated window curtains in both rooms were buggy. Both issues were minor to us.

2026-03-05 • via Nuitee
M
mary-ouidas • Business
10
Work trip
Pros:

Friendly, Courtesy… Remarkable welcoming team.. especially Chris my fellow Memphian

2026-03-04 • via Tripadvisor
F
freemonc • Business
10
Overall Experience
Pros:

Good location, room, amenities and service. Service from Chris was great.

2026-03-02 • via Tripadvisor
M
Melissa • solo_traveller • us
8
Very conformable
Pros:

Great check in staff. Clean big room.

Cons:

My room was road side. Kinda noisy

2026-03-01 • via Nuitee
J
jamiebG4334FL • Business
10
Straight to the point, really helpful
Pros:

Friendly and helpful staff. Straight to the point making my stay really easy.

2026-02-25 • via Tripadvisor
2
223mandam • Family
10
We had a great experience from check in to check out!
Pros:

Chris was great! So helpful and friendly!

2026-02-24 • via Tripadvisor
G
geovannas633 • Business
10
My stay!
Pros:

I recently stayed at there during a trip. I primarily picked it because of the reviews and they were very spot on. Shira and Chris helped me checked in and they were both so kind. The room I got was very cleaned and spacious. If I’m ever in town again, I would stay here!

2026-02-24 • via Tripadvisor
A
Amanda • family_with_children • us
10
Convenient and clean downtown stay
Pros:

Convenient, clean, onsite parking a plus

Cons:

The parking was very tight.

2026-02-23 • via Nuitee