Holiday Inn Monterrey Valle by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (593 reviews)
Av. Lazaro Cardenas, 2305, Residencial San Agustin , Monterrey , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Food quality inconsistencies

Categories

Cleanliness
7.99
Multiple reviews indicate issues with cleanliness and maintenance.
Service
9.46
Overall positive feedback on staff's warmth and helpfulness, despite some isolated incidents.
Location
9.5
Frequently mentioned as a strong positive aspect of the hotel.
Room Quality
7.45
Some rooms described as old and in need of maintenance.
Amenities
8.48
Good amenities noted, though some issues with the elevator and internet access.
Value for Money
8.94
Considered fair for the location and amenities offered.
Food and Beverage
7.99
Mixed reviews about food quality, with a significant negative experience noted.
Overall Experience
8.96
Most guests had a satisfying stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:35

Property Description

Luxurious Accommodations
Holiday Inn Monterrey Valle offers elegantly furnished rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and complimentary Wi-Fi. The rooms also feature convenient facilities like microwaves and coffee machines, ensuring a comfortable stay for guests.

Dining Options
Indulge in exquisite dining experiences at the hotel's à la carte and buffet restaurants, serving a variety of delicious dishes to satisfy your taste buds. Additionally, guests can explore nearby restaurants or conveniently access a supermarket within a short distance from the hotel.

Relaxation and Recreation
Unwind by the outdoor swimming pool or stay active at the fitness centre during your stay at Holiday Inn Monterrey Valle. With additional facilities like a tour desk and free parking, guests can enjoy a hassle-free and enjoyable visit to this beautiful property.

Book your stay now at Holiday Inn Monterrey Valle for a memorable and relaxing experience in San Pedro Garza Garcia!

Important information:

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 593 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 7.99
Overall Experience: 8.96
Y
Yeser • solo_traveller • de
7
2026-07-01 • via Nuitee
L
Leonardo • solo_traveller • br
6
Decepcionado com o check in
Pros:

Localização é boa

Cons:

Acho um absurdo o hotel ser intransigente no horário de check in as 15:00.Cheguei 14:30 e tive que esperar junto de várias pessoas para dar 15:00 e entrar.Com isso se formou uma fila enorme na hora do check in

2026-07-01 • via Nuitee
T
Tomáš • solo_traveller • sk
7
2026-06-30 • via Nuitee
R
Richard • solo_traveller • fi
10
Pros:

It great service

2026-06-29 • via Nuitee
J
Jeong • solo_traveller • jp
7
2026-06-25 • via Nuitee
J
Jaime • couple • mx
10
2026-06-25 • via Nuitee
C
Cantu • solo_traveller • mx
10
Pros:

Todo

Cons:

Nada

2026-06-25 • via Nuitee
R
Raouf • extended_group • fr
7
2026-06-23 • via Nuitee
R
Rodrigo • solo_traveller • br
8
Good value for business trip
Pros:

Very good location, in one of the best neighbourhoods. Great room space. Staff was kind and helpful. Facilities a little bit old, but meet all needs for a short business trip.

Cons:

No relevant complains. Entertainment options (TV) limited if you plan to stay longer in the room. Adequate for business trip.

2026-06-21 • via Nuitee
B
Bladimir Monico Martinez • solo_traveller • mx
10
Pros:

El personal

Cons:

Precio

2026-06-16 • via Nuitee
I
Ian • couple • gb
6
We enjoyed the stay it was clean tidy and comfortable. It was dated and needs a paint
Pros:

It was a great location and great staff

Cons:

The corridors were dated and needed a upgrade

2026-06-10 • via Nuitee
R
RICARDO • family_with_children • mx
7
2026-06-04 • via Nuitee
M
Mercado • family_with_children • us
10
Pros:

Nice and clean

Cons:

Clean and location

2026-05-19 • via Nuitee
M
mikeCm • solo_traveller • gb
9
Pros:

Breakfast is great. Location is very convenient

Cons:

Smell in room

2026-05-19 • via Nuitee
G
Griselda Rubi • solo_traveller • mx
10
Pros:

Ubicación y la atencion

2026-05-09 • via Nuitee
P
padilla pina • solo_traveller • es
10
2026-05-07 • via Nuitee
A
Ana Carola • family_with_children • bo
8
Pros:

EL DESAYUNO Y LA UBICACIÓN

Cons:

UN POCO MALHUMORADA LA SEÑORA QUE ATENDIA EL DESAYUNO.

2026-05-04 • via Nuitee
C
Castillo • solo_traveller • mx
10
2026-05-04 • via Nuitee
J
Julian Jose • solo_traveller • mx
10
Perfecto para trabajar
Pros:

Perfecto

Cons:

Nada

2026-04-30 • via Nuitee
J
Julian Jose • couple • mx
10
2026-04-30 • via Nuitee