Holiday Inn Monterrey Valle by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (573 reviews)
Av. Lazaro Cardenas, 2305, Residencial San Agustin , Monterrey , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Food quality inconsistencies

Categories

Cleanliness
7.99
Multiple reviews indicate issues with cleanliness and maintenance.
Service
9.46
Overall positive feedback on staff's warmth and helpfulness, despite some isolated incidents.
Location
9.5
Frequently mentioned as a strong positive aspect of the hotel.
Room Quality
7.45
Some rooms described as old and in need of maintenance.
Amenities
8.48
Good amenities noted, though some issues with the elevator and internet access.
Value for Money
8.94
Considered fair for the location and amenities offered.
Food and Beverage
7.99
Mixed reviews about food quality, with a significant negative experience noted.
Overall Experience
8.96
Most guests had a satisfying stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:35

Property Description

Luxurious Accommodations
Holiday Inn Monterrey Valle offers elegantly furnished rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and complimentary Wi-Fi. The rooms also feature convenient facilities like microwaves and coffee machines, ensuring a comfortable stay for guests.

Dining Options
Indulge in exquisite dining experiences at the hotel's à la carte and buffet restaurants, serving a variety of delicious dishes to satisfy your taste buds. Additionally, guests can explore nearby restaurants or conveniently access a supermarket within a short distance from the hotel.

Relaxation and Recreation
Unwind by the outdoor swimming pool or stay active at the fitness centre during your stay at Holiday Inn Monterrey Valle. With additional facilities like a tour desk and free parking, guests can enjoy a hassle-free and enjoyable visit to this beautiful property.

Book your stay now at Holiday Inn Monterrey Valle for a memorable and relaxing experience in San Pedro Garza Garcia!

Important information:

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 573 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 7.99
Overall Experience: 8.96
K
KARINA • extended_group • co
8
2026-04-06 • via Nuitee
J
JONATHAN • solo_traveller • mx
4
Pros:

La ubicación definitivamente lo mejor del hotel

Cons:

Las habitaciones se perciben muy antiguas y con olor a humedad. La alfombra en particular está en malas condiciones y afecta la sensación general de limpieza. Adicionalmente, el flujo de agua tanto en la regadera como en el lavabo es deficiente, lo cual impacta la funcionalidad de la habitación.

2026-04-06 • via Nuitee
R
RAUL ALBERTO • family_with_children • mx
8
Hotel con buena ubicación pero con falta de mantenimiento.
Pros:

La ubicación muy conveniente cerca de Fashion Drive.

Cons:

El hotel le falta mantenimiento detalles pero se ve muchas cosas tienen mucho tiempo sin cambiarse.
Alfombras, Pintura, Muebles de Baño. (La Tapa de Inodoro estaba rota)

2026-04-04 • via Nuitee
I
IVONNE • family_with_children • bo
7
2026-04-02 • via Nuitee
E
espronceda • family_with_children • mx
8
Cons:

No finciono el clima y olía a humedad

2026-04-02 • via Nuitee
C
Carlos • family_with_children • bo
1
Very high price - low quality
Pros:

Location

Cons:

Everything else

The quality - price ratio is absurd

Extremely overpriced for a low quality hotel

2026-03-29 • via Nuitee
J
Juan Carlos • solo_traveller • za
10
Nice and restful staty
2026-03-26 • via Nuitee
R
Ramiro • couple • mx
10
Excelente calidad de habitaciones
Pros:

Excelente comodidad de instalaciones

Cons:

Tod bien

2026-03-22 • via Nuitee
C
Cesar Fernando • family_with_children • mx
9
2026-03-18 • via Nuitee
J
José • family_with_children • mx
10
Pros:

Servicio

2026-03-15 • via Nuitee
A
Abigail • couple • us
8
2026-03-02 • via Nuitee
V
Vaz • solo_traveller • br
10
2026-02-14 • via Nuitee
M
Miriam • solo_traveller • us
9
Pros:

Comida, servicio en la habitación, limpieza, ubicación

Cons:

Que solo tiene 1 elevador

2026-02-13 • via Nuitee
L
Luis Carlos • couple • mx
10
2026-01-27 • via Nuitee
R
Raul • family_with_children • mx
10
Satisfecho ampliamente
Pros:

Llego principalmente con ustedes porque la atención del restaurant y lo bueno del buffet

Cons:

Todo lo vi excelente yo estoy seguido en monterrey y prefiero siempre con ustedes

2026-01-23 • via Nuitee
C
Catalina • solo_traveller • us
6
Pros:

-

Cons:

The place needs a makeover. The rooms are big, but they are old. The bathrooms are old and not functional.

2026-01-20 • via Nuitee
J
Jorge • solo_traveller • mx
4
Cons:

Las habitaciones huelen muy mal, hay un deficiente mantenimiento. Es un hotel viejo, falta una renovación.

2026-01-20 • via Nuitee
L
Luz Adela • family_with_children • us
10
Muy cómoda la estancia
Pros:

Me gustó la ubicación, lo cómodo de las camas y el desayuno súper variado el buffete y el Sergio rápido y eficiente

Cons:

Todo muy bien

2026-01-19 • via Nuitee
M
Miguel Bojorquez • family_with_children • mx
5
graduacion familiar
Pros:

la ubicacion

Cons:

el elevador

2026-01-16 • via Nuitee
R
Robert • extended_group • us
9
I would stay there again.
Pros:

Excellent breakfast. Staff was good.

Cons:

Air conditioning was slow to cool the room.

2026-01-15 • via Nuitee