The Pucic Palace

Hotels
9.2 (496 reviews)
Ulica od Puca 1 , Dubrovnik , HR
+385 20 326 222

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Excellent breakfast
Cons:
Some cleanliness issues
Concerns over air conditioning noise

Categories

Cleanliness
8.38
Generally clean with some issues; overall standard for this hotel tier.
Service
9.85
Staff are generally friendly and accommodating based on multiple reviews.
Location
9.89
Perfectly situated in the heart of the old town, as highlighted in several reviews.
Room Quality
9.34
Rooms are charming with good amenities, although some concerns about air conditioning and showers.
Amenities
8.87
Generally good amenities, some guests felt more could be included.
Value for Money
8.33
Good value for the location and service quality, but some guests noted high prices.
Food and Beverage
9.38
Breakfast and in-house dining received positive remarks, with good variety.
Overall Experience
9.55
Most guests had a fantastic stay highlighted by exceptional service and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:59

Property Description

Luxurious Accommodations
The Pucić Palace offers elegantly-furnished rooms with modern amenities, blending historic charm with comfort. Each room features air conditioning, a flat-screen TV, and a private bathroom with deluxe toiletries.

Exclusive Dining Experiences
Indulge in a rich a la carte breakfast and savor local and international delicacies at Cafe Royal. For a Mediterranean culinary experience, dine at The La Capella Terrace and Restaurant. The hotel's restaurant and wine bar promise a gastronomic journey.

Complimentary Beach Access
Guests enjoy exclusive access to Banje Beach, complete with beach towels, parasols, and sun loungers. Relax by the crystal-clear waters and soak up the sun with all the essentials provided.

Experience luxury and convenience at The Pucić Palace. Book now for an unforgettable stay in Dubrovnik Old Town.

Important information:

The hotel is located in the pedestrianized Old Town. Thus, if you are coming by car, please contact the hotel before arrival. You will be told where to park your car and your luggage will be transported to the hotel.

Upon arrival, guests receive a discount card, valid for a 10% discount to the restaurant of The Pucic Palace.

If booking 4 or more rooms different cancelation and payment rules may apply.This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DBV

Location

Guest Reviews

9.2
Based on 496 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 9.55
S
Suzanne • solo_traveller • sg
10
Great choice! I'd stay there again.
Pros:

The location can't be beat, it's pricey but if you're willing to pay for the best location this is it. The facilities are high quality and the breakfast is delicious.

Cons:

There's one young blonde girl working reception who probably shouldn't be customer facing (or get some training). But other than that, the staff are lovely and professional and easy to work with.

2026-10-13 • via Nuitee
J
Jody • couple • us
7
Phenomenal location - sleep a challenge
Pros:

Amazing location and breakfast.

Cons:

Late night parties on the street below our window kept us up until 2am

2026-09-19 • via Nuitee
J
Jody • couple • us
6
Too good of a location??
Pros:

Parties down on the street below our window until 2:30am kept us up. Too good of a location maybe.

Cons:

Incredible location. Sleeping tough until 2:30am.

2026-09-19 • via Nuitee
L
Lynn • couple • us
10
Would definitely recommend
Pros:

Excellent

2026-09-14 • via Nuitee
M
Miles • extended_group • us
5
Pros:

Key would never work and staff not helpful. Reported that shower flooded the entire bathroom every day and nothing happened until the last night. Still flooded the next morning. Air conditioning not cool enough. For the money it was not worth it.

2026-09-11 • via Nuitee
P
Peter • couple • nl
7
l'hôtel est bien situé dans le vieux centre mais bien cher pour qu'il donne.
Pros:

petit-déjeuner était bon. Emplacement de l'hôtel très joli dans le vieux centre. Propre.

Cons:

l'activité de l'équipe n'était pas comme attendu d'un hôtel de ce categorie. Le bagagiste avait tout à fair oublié de monter nos bagages dans la chambre.

2026-09-10 • via Nuitee
J
JO • couple • au
3
Over rated - staff let the place down
Pros:

Location was good, size of the room was good, clean, comfortable bed

Cons:

Staff on reception were rude unhelpful

2026-09-10 • via Nuitee
M
Masayuki • couple • jp
10
満足
Pros:

立地、スタッフ、エレベータ

Cons:

　

2026-09-08 • via Nuitee
A
Arnaud • family_with_children • fr
9
Pros:

Emplacement parfait dans le centre historique. Bons équipements et bon accueil

Cons:

Personnel du petit déjeuner peu accueillant à la différence du reste de l’équipe

2026-09-07 • via Nuitee
A
Antonio • couple • es
4
Ni es un cinco estrellas
Pros:

Localización

Cons:

No es histórico ES VIEJO y ROTO.
Sin aire acondicionado y mal mantenido
Lo peor es el personal, poco atento y poco profesional e incluso inexistente al pedir o dejar llaves

2026-09-01 • via Nuitee
V
Viveka • family_with_children • br
7
2026-08-31 • via Nuitee
D
David • couple • us
4
Disappointed for the price, horrible value
Pros:

Location

Cons:

Portable AC unit, halls, lobby and restaurant had no AC

2026-08-28 • via Nuitee
F
Falise • couple • us
8
Excellent location with less noise would have been ideal
Pros:

Great location in the heart of everything. Breakfast was excellent and included. Staff was very friendly and hardworking

Cons:

The noise from the town was very loud and allowed to continue far too long

2026-08-26 • via Nuitee
G
Gilles • couple • fr
8
2026-08-20 • via Nuitee
E
Evelyne • couple • fr
8
Bel écrin pour un city break chic et confortable
Pros:

Emplacement idéal pour découvrir la vieille ville de Dubrovnik

Cons:

Personnel très sympathique mais avec une certaine nonchalance qui ne correspond pas aux tarifs appliqués par l'établissement

2026-08-17 • via Nuitee
A
Adrienne • family_with_children • us
9
Amazing place, wonderful location, wonderful staff!
Pros:

Wonderful room for the most part. Loved the atmosphere created.

Cons:

Leaky ceiling. We did visit during a heatwave but our ac was insufficient in two of our three rooms.

2026-08-16 • via Nuitee
B
Bernhard • couple • us
7
3 star hotel in a 5 star location.
Pros:

Location

Cons:

None to poorly air conditioned in the public areas. Poor value for money.

2026-08-15 • via Nuitee
N
Norman • extended_group • za
6
Overpriced for what it offers
Pros:

Position in the heart of the old town

Cons:

It seemed little tired . The facilities were average for the price being charged Not a 5 star experience

2026-08-14 • via Nuitee
S
Suzanne • couple • us
10
Woukd stay again for location.
Pros:

The location is awesome!

Cons:

Nobody ever brought towels or pillows and we called twice. The girl made us a reservation and we got there and no reservation. The guy was great!

2026-08-13 • via Nuitee
G
Gillian • couple • gb
10
Pure luxury
Pros:

Excellent location and the staff were very helpful. A true 5* experience. Also enjoyed the breakfast options and quality of food.

2026-08-09 • via Nuitee