Clarion Pointe Charleston - West Ashley

Hotels
•
Clarion
6.4 (171 reviews)
2455 Savannah Highway , Charleston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Pleasant staff
Good location
Cons:
Dirty rooms
Poor amenities

Categories

Cleanliness
5.04
Several reviews mentioned dirty rooms, bug infestations, and unclean furnishings.
Service
8.51
Some staff members were noted as pleasant, but overall service was inconsistent.
Location
8.55
Location is considered good, close to Downtown Charleston and rated as quiet despite other issues.
Room Quality
6
Rooms were described as old, not clean, and having maintenance issues like broken fixtures.
Amenities
6.03
Breakfast was minimal and poorly prepared, and several amenities were not functional.
Value for Money
5.99
Given the overall dissatisfaction, many felt the hotel did not provide good value.
Food and Beverage
5.04
Breakfast options were limited, poorly prepared, and left many guests dissatisfied.
Overall Experience
6.01
The overall experience was negative, pushing guests to leave early or seek alternatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:58

Property Description

Convenient Location
Located near Interstate 526 and Highway 17, Clarion Pointe Charleston - West Ashley offers easy access to both the city center and nearby attractions like Magnolia Plantation.

Comfortable Suites
Enjoy the convenience of free WiFi, a kitchenette, two 50-inch flat-screen TVs, and a separate living room in every spacious suite at Clarion Pointe Charleston - West Ashley.

Fantastic Amenities
Relax and unwind with a 24-hour fitness center, heated indoor pool, business center, and complimentary continental breakfast during your stay. Don't forget about the free parking and on-site launderette for added convenience.

Book your stay at Clarion Pointe Charleston - West Ashley now and experience a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.4
Based on 171 reviews
Cleanliness: 5.04
Service: 8.51
Location: 8.55
Room Quality: 6
Amenities: 6.03
Value for Money: 5.99
Food and Beverage: 5.04
Overall Experience: 6.01
F
Frederick • solo_traveller • us
10
2026-02-14 • via Nuitee
M
Mack • family_with_children • us
1
Never Again
2026-02-13 • via Nuitee
S
Sheila • family_with_children • us
1
2026-02-12 • via Nuitee
L
Lisa • solo_traveller • us
10
I really enjoyed my stay!!
Pros:

All went well!! Breaakfast was great!

Cons:

The smell of the room.

2026-01-19 • via Nuitee
R
Rachel • family_with_children • us
1
2026-01-19 • via Nuitee
D
Donna • family_with_children • us
9
The front desk service was the best service I had in SC
2026-01-19 • via Nuitee
H
Hailey • extended_group • us
8
2026-01-19 • via Nuitee
J
Jordan • couple • us
3
2026-01-19 • via Nuitee
W
William • family_with_children • us
1
Terrible experience in a the dirtiest hotel I have ever stayed.
Cons:

The place was completely filthy. I have been a road warrior for over 24 years. I have over 2400 nights in Marriott properties. Plus hundreds more in other chains. I have never stayed in such a filthy place. There were bugs all in the bathroom. We had to kill many. The next morning there were a bunch back in there. The carpets were stained, the refrigerator was rusty, and overall not clean. The 8 cops in the hallway dealing with a domestic situation as they were arresting people is not on the hotel but that didn’t help the overall situation.

I almost left and went down the road to a better hotel but we were already in bed when I learned about the bugs. So we slept and left early the next morning. I could and would never recommend this hotel to anyone. In fact, if anything I may proactively tell people not to even consider it. This hotel was not worth even $1 much less what I spent for the night.

2026-01-09 • via Nuitee
R
Rebecca • family_with_children • us
3
Overall wouldn't come back but the 2 staff members I encountered was the best part of hotel.
Pros:

Breakfast was good. The front desk lady was pleasant despite things out of her control. The breakfast guy was nice and accommodating. Very pleasant.

Cons:

Vents black and full of dust.. needs to be cleaned.. had to change room, then smoke detector beeping constantly.. had to change room for second time.. roach crawling on front desk at check in.. changed room with kids and luggage. They came to my door 3x before 11am asking if I'm checking out. Even after saying I'm checking out a guy came to my door. Stains on furniture, needs to be cleaned or replaced. If I didn't repay before arriving wouldn't have stayed.

2025-12-29 • via Nuitee
R
Raley • couple • us
10
2025-12-08 • via Nuitee
M
Mark • family_with_children • us
10
2025-12-06 • via Nuitee
E
Edward • couple • us
4
Don’t stay here, plenty of other hotels nearby.
Pros:

Location

Cons:

Furniture in my room was dirty! Could not use the electric outlet on one side of bed, wouldn’t let you plug anything into 110 outlet. Lamp next to bed didn’t work because it couldn’t be plugged in. Light over kitchen sink was burned out. Morning breakfast was a joke. Only one item (waffles) for breakfast. I have start this hotel several times in the past and it was acceptable, not anymore.

2025-12-04 • via Nuitee
V
Victoria • couple • us
1
2025-12-03 • via Nuitee
K
khalid • family_with_children • us
1
2025-11-29 • via Nuitee
J
John • extended_group • us
1
2025-11-24 • via Nuitee
J
Jennifer • extended_group • us
1
It was the worst accommodations we’ve ever experienced!
Pros:

The staff member made sure we received a refund.

Cons:

Breakfast was nasty, location was unsafe, room was not clean, several broken aspects: wall, thermostat, missing lightbulbs, fridge.
Staff accessed our room without permission (over-riding our lock) and tried to let a stranger in our room.

2025-11-23 • via Nuitee
A
Alecia • couple • us
1
2025-11-17 • via Nuitee
M
Mark • family_with_children • us
10
2025-11-15 • via Nuitee
M
Mark • family_with_children • us
10
2025-11-10 • via Nuitee